Volvo S80 Complaints (2004)

50 consumer complaints on file.

#10631852September 9, 2014
POWER TRAIN, SUSPENSION
TRANSMISSION HAS ERRATIC SHIFTING DOESN'T KNOW WHAT GEAR TO BE IN WAS TOLD BY VOLVO MECHANIC THAT TRANSMISSION WAS BROUGHT UP IN CLASS ACTION LAWSUIT BECAUSE TRANSMISSION IS NOT STRONG ENOUGH FOR CARS HORSE POWER. I WOULD LIKE TO HAVE IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608485July 6, 2014
ELECTRICAL SYSTEM
SWITCHBLADE/SMARTKEY DESIGN CONTINUALLY SHUTS OFF VEHICLE IN TRAFFIC WHEN OTHER KEYS ARE ON THE RING. UNSAFE! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596869June 7, 2014
ELECTRICAL SYSTEM
THIS MODEL VOLVO USES A SWITCHBLADE KEY, AND DUE TO A DEFECT IN THE KEY, IT DOES NOT LOCK IN THE EXTENDED POSITION WHEN THE KEY IS OPENED. THE LARGE PLASTIC KEY HANDLE DANGLES DOWN BELOW THE IGNITION WHEN DRIVING. ON MORE THAN ONE OCCASION, THE DRIVER'S KNEE BUMPED THE KEY FOB AND TURNED OFF THE CAR WHILE IN MOTION. THIS HAS HAPPENED ON THE HIGHWAY AS WELL AS LOCAL ROAD. BOTH KEYS THAT WERE PROVIDED WITH THE CAR ARE AFFECTED THE SAME WAY. THIS IS EXCEEDINGLY DANGEROUS IN WHAT IS OTHERWISE A VERY SAFE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564777February 18, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 VOLVO S80. THE CONTACT STATED, WHILE DRIVING APPROXIMATELY 60 MPH SHE SMELLED A STRONG ODOR IN THE REAR OF THE VEHICLE AS SHE STOPPED DRIVING. SHE DROVE THE VEHICLE LESS THAN 5 MILES TO AN INDEPENDENT MECHANIC WHO THAT THERE WAS A CRACK IN THE FUEL PUMP HOUSING FLANGE. THE MANUFACTURER WAS NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HER VIN SHOULD HAVE BEEN INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V483000 AND VOLVO'S SAFETY RECALL NUMBER R220. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552751November 18, 2013
FUEL/PROPULSION SYSTEM
THE FUEL PUMP IT CRACKS FROM THE TOP OFF THE FUEL PUMP FLANGE A GAS COMES FROM THE TOP OFF THE FUEL PUMP AND LEAK ALOT OFF GAS THE PUMP IS NOT DAMAGE JUST THE TOP OFF THE LANGE OFF THE PUMP IT CRACKS AND LEAKS GAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533217August 2, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2004 VOLVO S80. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE SEAT WAS OCCUPIED AND THE OCCUPANT WAS WEARING THE SEAT BELT. THE SEAT BELT BUCKLE FAILED TO UNLATACH AFTER NUMEROUS ATTEMPTS. THE SEAT BELT WEBBING WAS CUT IN ORDER TO FREE THE OCCUPANT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE ENTIRE SEAT BELT ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 175,000. RETURNED BY USPS ON 9/4/2013. 2ND ATTEMPT ON 9/12/2013 FAILED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458531May 15, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 2004 VOLVO S80. THE CONTACT STATED THAT THE PASSENGER AND REAR SEAT BELTS RETRACTED WHILE DRIVING. THE PASSENGER FELT AS IF THEY WERE BEING STRANGLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SEAT BELTS WERE WORKING UP TO STANDARDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,800 AND THE CURRENT MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443495January 11, 2012
STEERING
THE LAST TIME I HAD THE CAR SERVICED THE REPRESENTATIVE AT THE DEALERSHIP SAID THAT THERE WERE ISSUES WITH THE POWER STEERING RESERVOIR. HE SAID THAT THEY HAD APPARENTLY MADE IT OF THE WRONG PLASTIC AND WHEN IT HEATS IT EXPANDS AND WILL LEAK FLUID, POSSIBLY FAILING. I DON'T KNOW WHAT THE RESULT WOULD BE WITH THE STEERING IF THIS HAPPENED. HE SAID THAT THE ITEM WOULD BE THE OWNERS RESPONSIBILITY TO REPLACE AND THEY WERE NOT RECALLING OR REPLACING THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440902December 21, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
SLOWLY DRIVING ON A ROAD IN NEIGHBORHOOD AND WAS SIGNALING TO MAKE A LEFT TURN AND ALL OF A SUDDEN THE SIGNAL LIGHT STOPPED AND THE WHOLE CAR JUST SHUT DOWN. NO ELECTRICAL OR AUTO OPERATING AT ALL. AUTOMOBILE TOTALLY STALLED AND WOULD NOT START. CAR WAS ENTERING AN INTERSECTION NECESSITATING ME GETTING OUT AND PUSHING THE AUTO BACK BEHIND THE STOP SIGN. AUTO WOULD NOT START AGAIN AND HAD TO BE TOWED. MY REGULAR REPAIR PERSON TRIED TO GET IT OPERATING BUT COULD NOT AND WAS AGAIN TOWED TO A VOLVO DEALER WHO TOOK 4 DAYS TO FIX. MY ISSUE IS IF THIS HAD OCCURRED AT NIGHT MAKING A TURN OR JUST DRIVING I WOULD HAVE HAD AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439510December 8, 2011
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2004 VOLVO S80. CONSUMER IS REQUESTING REIMBURSEMENT FOR THE FUEL PUMP REPLACEMENT DUE TO IT LEAKING. *TGW THE CONSUMER IS SEEKING REIMBURSEMENT. THE CONSUMER SENT IN A RECALL LETTER REGARDING THE FUEL PUMP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425515September 14, 2011
TIRES
MICHELIN P225/50R17 MXV4 S8 TIRES HAVE DRY ROT CRACKING WITH OVER 40% TREAD LIFE LEFT. 3RD SET OF TIRES ON CAR IN 75K MILES. ALL WORE PREMATURELY AND/OR HAD DRY ROT CRACKS. AUTHORIZED MICHELIN TIRE DEALER INFORM ME THAT MICHELIN WILL NOT COVER THIS SAFETY DEFECT!! INTERNET HAS NUMEROUS SAME COMPLAINTS!! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369516December 7, 2010
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 VOLVO S80. THE CONTACT STATED THAT BOTH HEADLIGHTS WOULD FAIL INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER ADVISED THAT THE IGNITERS THAT WERE USED TO TURN ON THE HEADLIGHTS HAD FAILED. THE DEALER ADVISED THAT THE HEADLIGHTS HAD THEIR OWN IGNITER AND THE DEALER ADVISED THAT BECAUSE THE FAILURE WAS COMMON IN HIS YEAR, MAKE AND MODEL, THE REPAIR WOULD POSSIBLY ONLY LAST FOR TWO YEARS. TH VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362875October 29, 2010
WHEELS, SERVICE BRAKES, ELECTRIC
VOLVO S-80 2004 NEW YORK . - PASSENGER SIDE REAL WHEEL LOCKED- WHILE MAKING A LEFT TURN FROM A HIGHWAY TO A LOCAL ROAD A LOUD NOISE IN THE BACK AND HAD TO PULL TO THE NEAREST OPEN SPACE. A QUICK CHECK OF THE REAR OF THE VEHICLE SHOWED TIRE MARKS ON THE PASSENGER SIDE AND A BURNING SMELL. SHORT MOVEMENT OF THE CAR SHOWED PASSENGER REAR WHEEL IS LOCKED. .ABS LIGHT CAME ON AFTER TURNING ON THE CAR. CAR HAS 82,225 MILES. VOLVO DEALER CHECKED THE VEHICLE SAFETY A MONTH BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356539September 20, 2010
STEERING:LINKAGES
TL* THE CONTACT OWNS A 2004 VOLVO S80. THE CONTACT STATED THAT WHEN DRIVING OVER A ROAD BUMP, THE STEERING WHEEL BEGIN TO PULL TO THE RIGHT ABNORMALLY. WITHIN MINUTES, THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING WOULD NEED REPLACING. THE MANUFACTURER ADVISED THERE WAS A PREVIOUS OPEN STEERING RECALL ON THE VEHICLE (NHTSA CAMPAIGN ID NUMBER: 04V029000- STEERING: LINKAGES) BUT THE VEHICLE WAS NEVER TAKEN IN FOR REPAIRS. THE CONTACT STATED THAT SHE HAD PURCHASED THE VEHICLE USED AND WAS UNAWARE OF ANY OPEN RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355529September 14, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE
VOLVO 2004 AWD S80, ANGLE GEAR FAILURE AT 69712 MILES. COST 2555.18 AN EMAIL TO VOLVO RESULTED IN A $200 REBATE. THEY QUESTIONED WHY THE REPAIR WAS NOT DONE AT THE ORIGINAL DEALER BUT AT ANOTHER VOLVO DEALER, REASON WAS THAT WAS WHERE I BROKE DOWN. AFTER TALKING WITH VOLVO HAD A STRONG SUSPICION THAT THE REPAIR MAY HAVE BEEN COVERED BETTER IF I RETURNED TO THE ORIGINAL DEALER. VOLVO NA CONTACTED ME AGAIN AND SAID THAT THERE WAS NOTHING ELSE THEY WOULD DO. INTERNET SEARCHES SEEM TO POINT TO MANY PROBLEMS WITH THIS GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348614August 10, 2010
ENGINE AND ENGINE COOLING
MY WIFE WAS DRIVING OUR TWO KIDS IN OUR 2004 VOLVO S80 ON I-75 WHEN THE VEHICLE JUST COMPLETELY STOPPED OPERATING. SHE COULD NOT GET THE VEHICLE TO THE SIDE OF THE INTERSTATE AS WHEN SHE PRESSED THE GAS PEDAL, THE ENGINE WOULD NOT EVEN REV UP. MY WIFE AN CHILDREN WERE STUCK IN THE MIDDLE OF THE INTERSTATE IN A CAR THAT WOULDN'T DRIVE. THE DASH STATED "REDUCED ENGINE PERFORMANCE". SHE CALLED ME ON MY CELL IN A PANIC AS CARS ON I-75 WERE FLYING BY HER AND SWERVING OUT OF HER LANE TO AVOID COLLIDING WITH OUR VEHICLE. I ASKED HER IF SHE HAD TRIED TURNING OFF THE VEHICLE AND RESTARTING IT. THE FIRST TIME SHE TRIED, IT DID ABSOLUTELY NOTHING. THE SECOND TIME, IT STARTED UP WITHOUT THE "REDUCED ENGINE PERFORMANCE" ON THE DASH BUT IT STATED "CHECK ENGINE" ON DASH. MY WIFE WAS ABLE TO DRIVE THE VEHICLE OFF AND GET IT HOME. I TOOK THE VEHICLE TO THE VOLVO DEALERSHIP IN OUR CITY AND INFORMED THEM WHAT HAD HAPPENED AND THAT I HAD DONE MY RESEARCH AND THOUGHT THAT IT WAS PROBABLY THE ELECTRONIC THROTTLE MODULE (ETM) AND THAT IT MIGHT BE UNDER A 10 YR/200,000 MILE WARRANTY. THE VOLVO DEALERSHIP INFORMED ME THAT THERE WOULD BE A DIAGNOSTIC FEE TO START. WHEN I GOT THE CAR BACK, THE DEALERSHIP INFORMED ME THAT I HAD CARBON BUILD UP ON THE THROTTLE PAD AND THAT AFTER CLEANING THIS, THE ETM PASSED ALL OF THE TESTS. THE NEXT DAY, THE CHECK ENGINE LIGHT CAME BACK ON AND THE CAR STARTED TO LEAK GAS OUT THE BACK IN HUGE AMOUNTS AFTER I STOPPED TO GET SOME GAS. I TOOK THE CAR BACK TO DEALERSHIP AND THEY LOOKED AT IT AND AFTER FIXING IT, INFORMED ME THAT THEY HAD KINKED AN O-RING WHILE PERFORMING A RECALL ON SOMETHING ON THE GAS TANK AND THIS CAUSED THE CHECK ENGINE LIGHT. UPON DRIVING HOME, THE CHECK ENGINE LIGHT CAME BACK ON AGAIN. UPON TAKING BACK TO DEALERSHIP, THE DEALERSHIP ADMITTED THAT THEY HAD NOT DONE A DIAGNOSTIC FEE THE FIRST TIME SO THAT HAD NO IDEA IF THE ETM WAS FINE OR NOT. BUT THIS TIME THE DIAGNOSTIC SHOWED THE ETM NEEDED REPLACING. BUT NO WARRANTY ON 04. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285720September 29, 2009
ENGINE AND ENGINE COOLING:ENGINE
MY 2004 VOLVO S80 HAS STALLED DOZENS OF TIMES OVER THE PAST 2 1/3 YEARS. SOMETIMES IT STALLS WHILE COASTING TO A STOP. IT WILL GENERALLY RESTART AND YOU CAN LIMP HOME. THIS IS A SEVERE INCONVENIENCE, BUT NOT A MAJOR SAFETY ISSUE. HOWEVER, IT ALSO HAS LOST POWER AND SPUTTERED ALONG AT A VERY LOW SPEED WHILE DRIVING ON THE HIGHWAY. THIS IS A SERIOUS SAFETY ISSUE. MY WIFE AND DAUGHTER REFUSE TO DRIVE THE CAR ON THE HIGHWAY DUE TO THIS PROBLEM. THE CAR HAS BEEN TAKEN TO A VOLVO DEALER 6 TIMES SINCE MAY 2007 FOR THIS PROBLEM. MANY TIMES THE PROBLEMS WAS MIS-DIAGNOSED BY THE DEALER AND AN EXPENSIVE REPAIR WAS PERFORMED WHICH DID NOT SOLVE THE PROBLEM. IN MAY 2007, THE CAR WAS GIVEN A TUNEUP AND SOFTWARE UPGRADE TO THROTTLE CONTROL MODULE. IN JUNE 2007, THE ELECTRONIC CONTROL MODULE (ECM) WAS REPLACED. MY TOTAL COST WAS $1,165 WHILE THE DEALER SUPPLIED THE ECM PART AS A GOODWILL GESTURE. SAME PROBLEM IN MAY 2008. DEALER REPLACED TERMINAL ENDS IN WIRING ON ECM AT A COST OF $215. SAME PROBLEM IN SEPT 2008. DEALER REPLACED THE MASS AIR FLOW SENSOR FOR $525. SAME PROBLEM IN DEC 2008. DEALER REPLACED WIRING FROM ECM TO THROTTLE ACTUATOR AND COVERED THE COST AS A GOODWILL GESTURE. SAME PROBLEM IN JULY 2009. DEALER REPLACED THE ECM AT A COST $500; PART WAS COVERED AS A GOODWILL GESTURE. THIS APPEARS TO BE THE EXACT SAME PROBLEM COVERED BY NHTSA ACTION NUMBER PE05041 FOR 1999 TO 2001 MODEL YEARS. IN THAT CASE, VOLVO EXTENDED THE WARRANTY TO 10 YEARS AND 200,000 MILES FOR THE ECM. THAT APPEARS TO BE AN APPROPRIATE REMEDY FOR 2004 MODEL YEARS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268690May 13, 2009
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING DOWN THE ROAD, MY 2004 VOLVO S80 2.5T WILL SUDDENLY LOSE POWER, SURGE FORWARD OR ENTER 'LIMP MODE" WITH A MESSAGE OF "REDUCED ENGINE PERFORMANCE" FOLLOWED BY "ENGINE SERVICE REQUIRED." USING AN OBDII CODE READER I DISCOVERED THAT THESE MESSAGES AND MY ISSUE WERE CAUSED BY A PROBLEM WITHIN THE ELECTRONIC THROTTLE MODULE (ETM). I TOOK IT INTO A LOCAL VOLVO REPAIR SHOP AND THEY CONFIRMED THAT THIS WAS A THROTTLE BODY ISSUE. IF THIS PROBLEM OCCURS WHILE I AM DRIVING WITHIN THE CITY, IT IS FAIRLY EASY TO PULL OVER TO SAFETY, BUT ON THE FREEWAY, LOSING POWER IN THE MIDDLE OF TRAFFIC CAN BE DANGEROUS, AND THIS HAS HAPPENED TO ME, CAUSING A NEAR ACCIDENT. THE ISSUE IS RECURRING AND WHILE IT DOES SEEM TO "CLEAR ITSELF" IT HAS RETURNED MULTIPLE TIMES. THERE WAS A DEFECT INVESTIGATION, OPENED JULY 26TH 2005 UNDER NHTSA ACTION NUMBER PE05041 FOR THE EXACT SAME ISSUE, AND EXACT SAME GROUP OF PROBLEMS. THE REPORT FOUND THAT THE ISSUE WAS LIMITED TO S80S MANUFACTURED BETWEEN 1999 AND 2001. I WOULD SUGGEST THAT THIS ISSUE IS NOT LIMITED TO ONLY THOSE MODEL YEARS BUT HAS AFFECTED OTHER YEARS AS WELL. I BASE MY SUGGESTION ON INFORMATION FOUND BY SEARCHING VARIOUS VOLVO OWNER DISCUSSION BOARDS AND FINDING OTHERS THAT HAVE IN FACT BEEN AFFECTED. PLEASE TAKE A LOOK INTO THIS ISSUE... AS IT HAS THE POTENTIAL TO CAUSE SERIOUS ACCIDENTS AS FOUND IN THE ORIGINAL INVESTIGATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233457July 7, 2008
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2004 VOLVO S80. THE THROTTLE ASSEMBLY NEEDED TO BE REPLACED AND THE DEALER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR PAYING $350.00. THE HOSE WAS INSTALLED; HOWEVER, THE PROBLEM RECURRED. THE CONTACT ALSO PAID $4,200 FOR REPAIRS THAT DIDN'T REMEDY THE FAILURE. THE DEALER ALSO STATED THE THROTTLE ASSEMBLY IS NOT REALTED TO THE RECALL. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222413March 26, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
RUPTURED BRAKE LINES TWICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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