Volvo S60 Complaints (2004)
198 consumer complaints on file.
- #10588205May 13, 2014FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING A VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL PRESSURE SENSOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 127,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10574239March 23, 2014FUEL SYSTEM, GASOLINE
I HAD MY CAR IN FOR SERVICE AT MY LOCAL VOLVO REPAIR SHOP AND ONE OF THE ITEMS I HAD THEM INVESTIGATE WAS A FUEL SMELL. THEY TOLD ME THEY FOUND A CRACK AT FUEL PUMP SENDER RH SIDE. THEY MENTIONED THAT THEY THOUGHT THERE WAS A RECALL FOR THIS SINCE THEY HAVE SEEN IT SEVERAL TIMES BEFORE AND THAT I SHOULD CONTACT MY VOLVO DEALER. I JUST LOOKED ONLINE AND FOUND WHAT THEY WERE TALKING ABOUT BUT IT DOES NOT LIST THE STATE WHERE I PURCHASED THE VEHICLE AND RESIDE? I AM THE ORIGINAL OWNER. THE REPAIR SHOP DID CONTACT A LOCAL DEALER FOR ME AND THE DEALER TOLD THEM THAT THERE WAS NOT A RECALL? I GUESS I WILL CONTACT SOME OTHER LOCAL DEALERS THIS WEEK AND SEE WHAT THEY SAY? SEEMS LIKE COLORADO SHOULD HAVE BEEN ADDED TO THIS RECALL EVERY STATE NEAR US IS PART OF IT. IF I CANT GET THIS REPAIRED UNDER THE RECALL WHAT SHOULD I DO TO MAKE IT HAPPEN? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10563015February 5, 2014ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY AND BODY GASKET NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 145,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10544288September 18, 2013AIR BAGS, STRUCTURE:BODY, SERVICE BRAKES
I WAS DRIVING 35-40 MPH WHEN A VEHICLE 2 CARS AHEAD OF ME HAD TO MAKE A QUICK STOP. I DID NOT SEE THIS HAPPEN IN TIME, SLAMMED ON MY BRAKES AND CONSEQUENTLY SMASHED INTO THE BACK OF THE CAR IN FRONT OF ME, WHO THEN HIT THE CAR IN FRONT OF HIM. I TOTALED MY CAR. THE PASSENGER AIR BAG DEPLOYED AND FILLED MY CAR WITH SMOKE (OR WHATEVER THAT IS) HOWEVER, THE DRIVER AIR BAG DID NOT DEPLOY. I WAS RUSHED TO A TRAUMA CENTER AND MY INJURIES INCLUDE MY BACK, NECK AND I LOST A TOOTH FROM MY FACE HITTING THE STEERING WHEEL. MY CHEST AND LEGS ARE COVERED IN BRUISES FROM THE SEAT BELT. I AM VERY LUCKY, HOWEVER, I DO NOT LIKE TO THINK OF WHAT COULD HAVE OCCURRED IF I WAS AT A HIGH SPEED AND ON THE FWY. AND THE AIR BAG DID NOT DEPLOY BECAUSE IT WAS DEFECTIVE, AND PERHAPS IT WAS NOT DESIGNED TO GO OFF IN THIS PARTICULAR INCIDENT? I HIT HEAD ON, NO LOGICAL REASON TO THINK THE PASSENGER AIRBAG GOING OFF AS IT DID, BUT NOT MINE OR DRIVER SIDE. *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10536822August 22, 2013FUEL/PROPULSION SYSTEM, ENGINE, VEHICLE SPEED CONTROL
CHECK ENGINE LIGHT CAME ON AND CAR LOST POWER WHILE DRIVING AT HIGHWAY SPEEDS. IT WOULD NOT ACCELERATE AND DISPLAYED THE MESSAGE "REDUCED ENGINE PERFORMANCE". DEALER INDICATED IT WAS A CRACKED INTERCOOLER HOSE AND THAT CAUSED THE ISSUE. IT WAS REPLACE AND AFTER ABOUT TWO MONTHS THE SAME SYMPTOMS HAPPENED. IT WAS THEN DIAGNOSED AS A BAD ELECTRONIC THROTTLE BODY. THAT WAS REPLACED AND THE SAME SYMPTOMS HAPPENED WITHIN TWO MONTHS AGAIN. THE CAR NOW DOES NOT ACCELERATE MORE THAN 10 MPH. THE NEXT DIAGNOSIS WAS TO REPLACE THE COMPLETE ENGINE WIRING HARNESS. THE CAR IS UNSAFE TO DRIVE BECAUSE IT STALL OR DECELERATE FROM HIGHWAY SPEEDS WITH NO NOTICE. IT IS VERY SIMILAR TO A RECALL FOR MODEL YEARS UP TO 2002. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10533665August 5, 2013POWER TRAIN
WHILE DRIVING 45 MILES PER HOUR AND ABOUT TO GET ON THE ON RAMP ON TO I-10. CAR LOST ALL ACCELERATION AND CAME TO A COMPLETE STOP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10531592July 24, 2013ENGINE, FUEL SYSTEM, GASOLINE
DRIVING HOME AFTER PURCHASING THE CAR (YEAH), I WAS TURNING INTO A PARKING LOT, SO MY SPEED WAS DESCENDING AND THE CAR STALLED. I WROTE IT OFF AS MY FAULT BECAUSE IT DID NOT HAPPEN AGAIN UNTIL 3 MONTHS LATER. WITHIN THE PAST 3 WEEKS THE CAR HAS STALLED WHILE IN MOTION APPROX. 6 TIMES. VOLVO STATED THE RECALLED PART FOR THIS ISSUE WAS REPLACED IN 2009. I NOTIFIED THE DEALER AND HAVE A APPOINTMENT FOR REPAIR, AT MY EXPENSE BECAUSE IT WAS ALREADY REPLACED. MEANWHILE I WILL NOT DRIVE THE CAR DUE TO THE LACK OF SAFETY. WISH I WOULD HAVE RESEARCHED THE CAR MODEL BEFORE PURCHASE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10521856June 26, 2013FUEL/PROPULSION SYSTEM
THE CAR HAD FUEL PUMP REPLACED ON 06/30/11 AND AGAIN (UNDER PARTS WARRANTY) AFTER BEING TOWED ON 05/14/13. ON JUNE 10, 2013 THE CAR HAD TO BE TOWED TO DEALER AGAIN WITH FUEL SUPPLY ISSUES. AFTER MUCH ANALYSIS, IT WAS CONCLUDED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE PRICE QUOTED FOR THE PART WAS $2447 AND LABOR $1400. THE FUEL PUMP APPARENTLY HAS AN INNER CONNECTOR SEAL (OR RING AND CLIP) THAT IS INTEGRAL TO THE TANK (CANNOT BE REPLACE SEPARATELY) THAT WAS POPPING LOOSE UNDER PRESSURE. AFTER MUCH DEBATE WITH VOLVO OF NORTH AMERICA, THEY GOT APPROVAL TO GIVE ME THE PART AT HALF PRICE--STILL $1223 PLUS AROUND $900 LABOR. IN DISCUSSING THIS WITH THE SHOP FOREMAN, HE HAD TALKED TO VOLVO REGIONAL PEOPLE ONE THE LOOKOUT FOR FLAWS. THEY WERE AWARE OF THIS PROBLEM, AND ALTHOUGH IT WAS RARE IT HAD HAPPENED ON SEVERAL OCCASIONS TO METAL TALKS THAT ARE 'CALIFORNIA' SPECS. ALTHOUGH VOLVO IS AWARE OF THE PROBLEM, THEY HAVE NOT NOTIFIED OWNERS OR DONE A RECALL BUT ARE REQUIRING THOSE WITH THE DEFECTIVE PART TO DISCOVER IT AND PAY FOR REPAIRS ON THEIR OWN. I THINK VOLVO SHOULD REFUND MY REPAIR COSTS AND NOTIFY OTHER OWNERS WHO HAVE THE SAME FUEL TANK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10520078June 17, 2013VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
WHILE DRIVING 70 MPH, CAR LOST ACCELERATION AND STALLED WITHOUT WARNING. IF I WOULD HAVE BEEN REAR ENDED GOING AT THIS SPEED I COULD HAVE LOST MY LIFE. CHECK ENGINE LIGHT CAME ON AND ALL CODES ARE ASSOCIATED WITH THE 181 RECALL. CALLED VOLVO AND VOLVO STATED THAT THIS VIN NUMBER WAS NOT PART OF THE RECALL YET I AM EXPERIENCING THE SAME EXACT PROBLEM AND HAVE THE SAME EXACT ENGINE CODES WHEN RUNNING A DIAGNOSTICS TEST ASSOCIATED WITH THIS RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10520117June 17, 2013ENGINE
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AND PRIOR TO THE FAILURE THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. UPON RESTARTING, THE VEHICLE IT BEGAN TO FUNCTION NORMALLY. THE FAILURE RECURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHO STATED THE TROUBLE CODES DETECTED A DEFECT WITH THE FUEL PRESSURE SENSOR AND ENGINE CONTROL MODULE. NHTSA RECALL CAMPAIGN ID NUMBER 07V2260000 (ENGINE AND ENGINE COOLING) WAS ASSOCIATED WITH THE FAILURE; HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10514563May 31, 2013FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AS SOON AS THE ENGINE WAS STARTED. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC, WHO ADVISED THE CONTACT THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10505660April 9, 2013ENGINE
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE RESTARTED FIVE MINUTES LATER AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS CONTRIBUTED TO THE FUEL PRESSURE SENSOR. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V226000 (ENGINE AND ENGINE COOLING). THE VIN WAS INELIGIBLE UNDER THE RECALL AND THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10500970March 1, 2013SEATS
THE DRIVER SEAT OVERHEATED, APPARENTLY FROM A MALFUNCTIONING SEAT WARMER, CAUSING COMBUSTION. THE FIRE BURNED THROUGH THE SEAT PADDING, OUTER LEATHER COVERING, AND THE DRIVER'S CLOTHING. IT BURNED INTO A WALLET IN THE DRIVER'S BACK POCKET, WHICH PROTECTED THE DRIVER FROM A BURN. THE BURN HOLE IN THE SEAT IS ABOUT THE SIZE OF A NICKEL. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10496698February 7, 2013ELECTRICAL SYSTEM
PURCHASED THIS CAR IN 2010 WITH 51,000 MILES. SHORTLY AFTER PURCHASE CHECK ENGINE LIGHT CAME ON WITH SERVICE ENGINE SOON MESSAGE. CAR WORKED FINE. THEN BRAKE FAILURE MESSAGE CAME ON, BRAKES WORKED FINE. TOOK VEHICLE TO VOLVO DEALERSHIP AND THEY FOUND A WAY TO "RESET" SYSTEM. GO IN TRUNK, REMOVE BLACK BATTERY CABLE, TOUCH IT TO RED BATTERY CABLE FOR APPROX 10 SECONDS AND THE SYSTEM WILL. WE'VE RESET THE SYSTEM COUNTLESS TIMES AND IT CONTINUES TO BE A PROBLEM. ABOUT 3 MONTHS AGO ALL GAUGES WOULD QUIT WORKING AND CAR WOULD RANDOMLY BRAKE AT ABOUT 45 MPH. PLUS AFTER COMING TO STOP, CAR WOULD BARELY MOVE BUT AFTER IT GOT GOING IT WOULD BE FINE. RESET SYSTEM AND IT WORKED FOR ABOUT 3 MILES AND HAPPEN AGAIN. VOLVO MECHANIC FOUND AWD (DEM) CONTROL MODULE FAILURE. REPLACED THIS AT $1500 FOR THE PART AND AFTER 50 MILES, GAUGES STILL WORK, NO RANDOM BRAKING AND ACCELERATION IS NORMAL. BUT....SERVICE ENGINE MESSAGE AND CHECK ENGINE LIGHT BACK ON. WAS TOLD THAT ALL MODULES RELATE TO EACH AND IF ONE IS OUT IT CAN AFFECT THE OTHERS. AT ABOUT $1500 PER MODULE, IT IS COST PROHIBITIVE TO REPLACE ALL THESE, 6 TO BE EXACT. VOLVO NEEDS TO RECALL THESE VEHICLES AND REPLACE THESE MODULES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10495231January 30, 2013SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT HE ACTIVATED THE HEATED SEATS AND AFTER A MATTER OF MINUTES, SMOKE BELLOWED FROM THE SIDE OF THE DRIVER'S SEAT. THE SEAT WARMER WAS DEACTIVATED AND THE CONTACT NOTICED THAT A ONE INCH HOLE HAD BEEN BURNED INTO THE SEAT. THE VEHICLE HAD NOT BEEN DIAGNOSED BY A MECHANIC. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 300,000. UPDATED 2/12/13 *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10493519January 19, 2013SEATS
JUST LEAVING MY GARAGE, WE SMELLED SOMETHING AND IMMEDIATELY SAW SMOKE COMING FROM THE LEFT SIDE OF THE DRIVER SEAT. THE SEAT WARMER WAS ON. WE TURNED THE WARMER OFF AND OPENED THE DOORS. THE ODOR AND SMOKE DISSIPATED BUT THERE IS A 1-1/2" HOLE BURNED IN THE LEATHER. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10487931December 10, 2012ENGINE, POWER TRAIN
APPROXIMATE A MONTH LATER AFTER I BROUGHT 2004 VOLVO S60 AT DEC 2011, WHEN I WAS DRIVING IN FREEWAY TO POST OFFICE, WHAT A SUDDEN, THE ENGINE STALLED WITHOUT WARNING, I PRESS THE ACCELERATE PEDAL, BUT IT WAS NOT RESPONSE, BUT THE CAR STILL HV A LITTLE MOMENTUM, THEN IT TURN IT TO THE CORNER AND THE CAR WAS STOPPED. I TURN OFF THE KEY AND RESTART THE CAR AGAIN, IT WORKED.AFTER A YEAR, THE PROBLEM COME BACK AGAIN AND THE FREQUENCY BECOME MORE, UP TIL DEC, 2012, 3 MORE TIMES SAME PROBLEM INCURRED. IT WAS SCARY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10482320October 26, 2012ENGINE
WHILE DRIVING @ APPROXIMATELY 40 MPH THE VEHICLE MENTIONED ABOVE LOSS POWER AND STALLED, RESTART THE CAR AND AGAIN IT STALLED. DRIVER WAS ABLE TO DRIVE HOME AND PARKED THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10481300October 21, 2012SERVICE BRAKES, PARKING BRAKE
GOOD AFTERNOON, WE HAVE EXPERIENCED A CATASTROPHIC FAILURE OF THE EMERGENCY BRAKE, WHEREBY THE BRAKE LINING OF THE E-BRAKE IS OF AN "ORGANIC" COMPOUND AND ACCORDING TO THE VOLVO TECHNICIAN "SWELLS" WHEN IT GETS WET, CAUSING THE E-BRAKE TO LOCK-UP. MY BRIDE WAS IN OUR NEIGHBORHOOD WHEN THIS OCCURRED, CAUSING THE ENTIRE BRAKING ASSEMBLY AND ASSOCIATED PARTS TO BE RIPPED AND BUSTED LOOSE. VOLVO CHARGED US $2100 IN PARTS AND LABOR TO "FIX" THIS. VOLVO TECHS DID SAY THAT THIS HAPPENS ALOT, BUT ALOT AT SPEED (FASTER THAN 25MPH). CAN YOU IMAGINE THIS E-BRAKE LOCK-UP AT HIGHWAY SPEEDS. HOW FREQUENTLY HAS THIS HAPPENED? I HAVE PICTURES OF THE AFFECTED PARTS. THIS IS TOTALLY UNSAFE AND VOLVO KNOWS ABOUT IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10480682October 16, 2012FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH THE INSTRUMENT PANEL BEGAN TO ILLUMINATE THEN THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED TO PROCEED TO THE CONTACT'S DESTINATION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS FOUND THAT THE FUEL INJECTOR HAD FAILED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE FAILURE AND CURRENT MILEAGE WAS 86,100.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0