Volkswagen Passat Complaints (2001)

432 consumer complaints on file.

#10002765January 15, 2003
ELECTRICAL SYSTEM:IGNITION:MODULE
ONE OF THE FOUR COILPACKS ON MY 1.8T ENGINE HAS FAILED. IT HAS BEEN BROUGHT TO MY ATTENTION THAT THIS IS A VERY COMMON PROBLEM. I WAS TOLD THAT VW HAS REDESIGNED THE PART. VW WILL ONLY REPLACE THE PART THAT FAILED. ONCE THE PART FAILS THE CAR IS NOT DRIVABLE. VW SHOULD RECALL ALL OF THE PASSATS WITH THIS ENGINE AND REPLACE THE FAULTY PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006650January 14, 2003
ELECTRICAL SYSTEM:IGNITION
IGNITION COIL FAILURE. *JB ****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****770843
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002129January 6, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE VEHICLES COIL PACKS. ALSO STATED THAT THIS IS THE FOURTH TIME THAT THEY HAVE BEEN REPLACED. DEALER WAS CONTACTED AND HAS KNOWLEDGE OF THE PROBLEM. DEALER HAS STATED THAT IT IS A COMMON PROBLEM. PH *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001351December 20, 2002
ELECTRICAL SYSTEM:IGNITION
WHILE DIVING THE VEHICLE AT 45MPH SUDDENLY LOSS POWER DUE TO A FAULTY COIL DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000255December 19, 2002
SEATS
MY 2001 VW PASSAT GLS WAS HIT IN THE REAR BY A LARGE 89 CHEVY VAN. THE SEAT THAT I WAS SITTING IN RECLINED ALMOST ALL THE WAY BACK TO THE BACK SEAT SO THAT I WAS LOOKING UP AT THE ROOF. MY SEAT BELT CUT MY HEAD AND WRIST OF MY LEFT ARM AS I FELL BACK. I KNOW IT WAS THE SEAT BELT BECAUSE THERE WAS SKIN ON THE SHOULDER PORTION OF IT. AFTER THE ACCIDENT I LOOKED AT THE TOTALLED CAR AND NOTICED THAT THE SEAT HAD SHIFTED. THE FRONT THIGH SUPPORT PORTION CAME UP, AND THE BACK SUPPORT WENT DOWN. UPON CLOSE INSPECTION, I THINK THAT THE SEAT BRACKETS YIELDED IN THE COLLISION CHANGING THE OVERALL ORIENTATION OF THE SEAT. I WAS NOT SERIOUSLY INJURED, AS FAR AS I KNOW I JUST HAD A CASE OF WHIPLASH. HOWEVER, I AM STAYING IN TOUCH WITH MY DOCTOR SHOULD ANY ADDITIONAL BACK OR NECK PROBLEMS COME OUT OF THIS. HOWEVER, I COULD HAVE BEEN EJECTED FROM THE SEAT OR THROW INTO THE BACK, NOT TO MENTION THE SERIOUS INJURIES THE SEAT WOULD HAVE CAUSED TO A PERSON SITTING IN BACK OF ME. I CALLED VW AND THE REGIONAL REPRESENTATIVE CLAIMS THAT THE SEAT IS DESIGNED TO GIVE IN A SEVERE REAR IMPACT. I ASKED FOR A STATEMENT IN WRITING, AND THEY AGREED TO THIS BUT I HAVE YET TO SEE IT. (IT MAY OR MAY NOT BE COMING) I HAVE THE DATE AND TIME OF THAT PHONE CONVERSATION. I ALSO HAVE PICTURES OF THE CAR, THE SEAT,AND THE BRACKETS. VW DOES NOT ADVERTISE ANY SPECIAL SEAT FEATURES LIKE VOLVO'S WHIPS PROTECTION, SO I AM WORRIED ABOUT THE SAFETY OF THIS SEAT DESIGN. A QUICK INTERNET SEARCH SHOWED THAT SEVERAL PEOPLE HAVE HAD SIMILAR EVENTS IN A REAR IMPACT. CLUBB5.COM, AND AUDIWORLD.COM BOTH HAVE CONVERSATIONS ABOUT THIS IN THE FORUMS. IF THIS IS A POOR SEAT DESIGN, I THINK THAT THEY SHOULD ALL BE FIXED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10000199December 18, 2002
ELECTRICAL SYSTEM:IGNITION
FAILURE OF IGNITION COIL PACK. VERY ROUGH IDLE, LOSS OF POWER, STALLING. CAR IS AT DEALERSHIP OVER 2 WEEKS STILL AWAITING PARTS TO REPAIR. NO DEFINITIVE TIME SCHEDULE GIVEN BY DEALER OR VW OF AMERICA AS TO WHEN PARTS WILL BECOME AVAILABLE AND REPAIR CAN BE MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000223December 18, 2002
ELECTRICAL SYSTEM:IGNITION
RE COIL PACKS. VW HAS SUPPLIED THE CARS WITH DEFECTIVE COIL PACKS THAT CAN FAIL WITHOUT WARNIHG AT ANY TIME.I HAD ONE FAILED AT 18000 MILES. THE OTHER THREE CAN FAIL AT ANY TIME. CAN'T TAKE THE CAR ON LONG TRIPS WITHOUT TAKING A CHANCE OF A COIL PACK FAILURE.DON'T KNOW WHAT WOULD HAPPEN AT HIGHWAY SPEEDS IF THERE WAS A FAILURE. VW NEEDS TO RECALL THE CARS AND REPLACE THESE DEFECTIVE PARTS. AND IF YOU ARE UNLUCKY ENOUGH TO HAVE A FAILURE YOU CAN WAIT FOR PARTS FOR MONTHS AND IN TURN NOT HAVE ANYTHING TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8024104December 10, 2002
ENGINE AND ENGINE COOLING
CONSUMER STATED THAT WHILE DRIVING ENGINE CONSTANTLY OVERHEATS AND CHECK ENGINE LIGHT CONTINOUSLY ILLUMINATES. PROBLEMS HAVE BEEN OCCURING SINCE 1000 MILES. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770100November 25, 2002
ELECTRICAL SYSTEM:IGNITION
NO SUMMARY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770043November 23, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
MY 2001 1/2 PASSAT HAS 20,500 MILES. STARTED FEELING SLIGHT VIBRATION WHILE BRAKING FROM HIGH SPEEDS IE) 55 TO 65 AT 18,000 MILES. GOT WORSE OVER TIME VERY STRONG VIBRATION AT LOWER SPEEDS 15 TO 55 AN THAT IS WHEN I TOOK TO CAR IN FOR SERVICE. FELT AS IF THE WHEELS WERE GOING TO FALL OFF, AS WELL AS, BRAKE SYSTEM FAILING. TOOK CAR TO DEALER AT 20,500MILES. LEARN AT 20,500 MILES MY CAR NEEDS NEW ROTORS/DISC AND SOME BRAKE PADS BECAUSE OF WARPING. WARPING? WHO EVER HEARD OF NEW ROTORS/DISCS ON A NEW CAR AT 20,500 MILES FOR WARPING. I HAVE SINCE FIXED THE PROBLEM OFF COURSE OUT OF MY OWN POCKET BECAUSE WARRANTY DOES NOT COVER "NORMAL WEAR AND TEAR" WELL THIS IS NOT NORMAL WEAR AND TEAR AT 20,500 MILES. I HAVE RESEARCHED THE PROBLEM IN DISCUSSION BOARDS ON THE INTERNET AND HAVE COME TO LEARN MANY PEOPLE ARE HAVING THE SAME PROBLEM. IN FACT THE DEALER MENTIONED HE DID SEE THE SAME PROBLEM A FEW TIMES. I THINK WE HAVE PRODUCT DEFECT HERE THAT NEEDS TO BE MICROSCOPED. IT INVOLVES SAFTEY SYSTEMS IT INVOLVES LIVES. CAR SHOULD BE RECALLED FOR THE PROBLEM AND FIXED AT NO COST OR AT THE SHOULD BE COVERED UNDER THE CARS WARRANTY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#568373November 21, 2002
ELECTRICAL SYSTEM:IGNITION
CONSUMER HAS HAD FOUR RECURRING IGNITION SWITCH PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022125November 4, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE CONSUMER STATED THAT THE VEHICLE WOULD VIBRATE WHEN THE BRAKES ARE APPLIED. THE PROBLEM IS THE ROTOR NEEDS TO BE CHANGED. DEALER WAS NOTIFIED. MR THE DEALER STATED THAT THEY WON'T FIX THE WARPED ROTORS BECAUSE THE REAR BRAKES ARE DOWN TO 20%. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022068November 1, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING THE THROTTLE WOULD STICKS AND CAUSES THE VEHICLE TO ACCELERATE. CONSUMER STATES LOSS OF CONTROL HAS ALMOST OCCUR WHILE TRYING TO DECELERATE. DEALER NOTIFIED. PROVIDE FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022071November 1, 2002
VEHICLE SPEED CONTROL, AIR BAGS:FRONTAL
AS CONSUMER ENTERED THE PARKING LOT, THE VEHICLE ALL OF A SUDDEN ACCELERATED, CONSUMER HAD NO CONTROL OVER THE VEHICLE AND SUBSEQUENTLY CRASHED THROUGH SOME LARGE BOULDERS AND INTO A DITCH, THE SIDE AIRBAGS DEPLOYED, HOWEVER THE FRONT AIR BAGS DID NOT, CONSUMER SUFFERED INJURIES. MR *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8021737October 28, 2002
ELECTRICAL SYSTEM
CONSUMER STATES THAT WATER GOT INTO THE ELECTRICAL SYSTEM, AS A RESULT OF THE MANUFACTURER FAILING TO SEAL THE FRESH AIR FILTER AT TIME OFF VEHICLE BEING MANFACTURE. WHICH CAUSE SMOKE TO COME FROM THE INTERIOR VENT INSIDE THE VEHICLE. ALMOST CAUSING A FIRE. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021381October 22, 2002
EXTERIOR LIGHTING:HEADLIGHTS
CONSUMER STATES OF THAT THE HEAD LIGHTS KEEP ON BURNING OUT. DEALER WAS CONTACTED. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020780October 15, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, TIRES
ORIGINAL TIRES CONTINENTAL 195/65R15 91HCH95 DOT LMPCPXBU2300. CONSUMER HEARD A LOUD FLAPPING NOISE, PULL OVER LOOKED ALL AROUND CAR AND DIDN'T SEE ANYTHING. CONSUMER PROCEEDED TO DRIVE NOISE RETURNED WITH A SMALL POP, THEN IT WAS QUIET AGAIN, THEN THREE MINUTES LATER NOISE RETURNED EVEN LOUDER. CONSUMER PULLED OVER AND THE RIGHT REAR TIRE HAD COMPLETELY COME OFF OF RIM, THE TIRE BLOWOUT DAMAGED THE FENDER LINING AND DAMAGED THE FUEL TANK, THE REPAIRS WERE NOT COVERED BY THE WARRANTY OR EXTENDED WARRANTY DESPITE THE FACT THAT VW PASSAT'S FOR YEAR 1997-2000 HAVE BEEN RECALLED FOR THIS PROBLEM, RECALL CAMPAIGN ID # 02V-026. *NLM *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020345October 8, 2002
AIR BAGS:FRONTAL
CONSUMER STATES THAT THE AIRBAG WARNING LIGHT KEEPS ILLUMINATING. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767404September 19, 2002
ELECTRICAL SYSTEM:IGNITION
A CHECK OF THE VOLKSWAGEN FORUM SHOWS THIS IS A COMMON OCCURRENCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019007September 18, 2002
AIR BAGS:FRONTAL
AT HIGHWAY SPEED CONSUMER REAR ENDED ANOTHER VEHICLE WHEN BRAKES FAILED TO STOP. UPON IMPACT, AIRBAGS DID NOT DEPLOY. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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