Volkswagen Passat Complaints (2001)

432 consumer complaints on file.

#10005595February 10, 2003
SEAT BELTS:FRONT:RETRACTOR
I HAVE A 2001.5 VOLKSWAGEN PASSAT. WHEN THE CAR WAS UNDER WARRANTY (AROUND 15,000 MILES), THE SEATBELT MECHANISM WAS RETRACTING VERY SLOWLY SO I TOOK IT IN TO BE REPAIRED, WHICH THEY DID DO AT NO CHARGE. THE CAR IS NOW OUT OF WARRANTY AND I'M AGAIN HAVING THE SAME PROBLEM. I CALLED THE DEALER AND THEY SAID IT COULD BE REPAIRED AT MY COST. IS THIS CONSIDERED A SAFETY ISSUE AND SHOULD THEY REPAIR IT AT NO CHARGE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006873February 10, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE STALLED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005489February 7, 2003
ELECTRICAL SYSTEM:IGNITION
2001.5 PASSAT GLS 1.8T THE COIL PACK FOULED AND CAUGHT THE COIL ON FIRE. HAD I NOT OPENED IT UP AND REMOVED THE VALVE COVER ALONG WITH THE COIL PACK ITSELF, THE CAR WOULD HAVE WENT UP IN FLAMES. I FEEL SORRY FOR THOSE WHO DONT KNOW MUCH ABOUT CARS. THIS IS AN ONGOING ISSUE WITH VW COIL PACKS. VW CLAIMS THAT IF THEY GO BAD YOU CAN STILL DRIVE IT TO THE DEALERSHIP. I DONT BELIEVE THIS TO BE A SAFE IDEA.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10006241February 3, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CONSUMER IS HAVING PROBLEMS WITH THE COIL SPRING PACKS. THE MANUFACTURE IS AWARE OF THE PROBLEM AND WILL ONLY REPLACE THE ONE THAT GOES BAD. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006246February 3, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
VEHICLE'S ENGINE IS LEAKING OIL CAUSING FUMES TO ESCAPE INTO THE VEHICLE. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005068February 1, 2003
ELECTRICAL SYSTEM:IGNITION
CONCERNED WITH DEFECTS ON IGNITION COIL. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006004January 30, 2003
ENGINE AND ENGINE COOLING
WHILE DRIVING THE VEHICLE THE ENGINE LIGHT HAD COME ON AND THERE WAS A HEAVY VIBRATION THAT FORCED VEHICLE OUT OF THE ROAD. THE ENGINE COIL PACK WAS FOUND TO BE FAULTY. THE DEALER CHANGED THE COIL PACK BUT THE INCIDENT HAPPENED AGAIN IN WHICH THE DEALER REFUSED TO CHANGE. TS VW ADMITTED THAT THE COIL PACK(S) WERE DEFECTIVE, BUT STATED THAT THE COULD NOT REPAIR DUE TO THE LACK OF PARTS. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004968January 30, 2003
POWER TRAIN
SAFETY: OPERATION OF THE "DRIVE BY WIRE THROTTLE" ON MY V6/TIPTRONIC 2001.5 VW PASSAT. THE THROTTLE DOES NOT OPERATE IN A "LINEAR MANNER". IT MAY STRUGGLE TO MOVE OUT FROM A STOP (SOUNDS AS IF THE ENGINE IS WORKING VERY HARD TO MOVE THE CAR) ONE MOMENT AND THEN IT MAY "LEAP" AHEAD UNDER LIGHT THROTTLE APPLICATION FROM THE NEXT STOP. (THIS CAN LEAVE YOU STRUGGLING TO CROSS A BUSY INTERESCTION) THE DEALER SAYS VW SAYS THIS IS "NORMAL OPERATION".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003529January 28, 2003
ELECTRICAL SYSTEM:IGNITION
FAILING COIL PACK IN 2001.5 VOLKSWAGEN PASSAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003447January 27, 2003
ELECTRICAL SYSTEM:IGNITION:MODULE
FAILED IGNITION COIL ON 2001 VW PASSAT... THIS PART AND CAR NEEDS TO BE RECALLED!!! THIS PART IS DEFECTIVE IN ALL 2001 AND 2002 VOLKSWAGENS AND AUDIS WITH 1.8-LITER, 4-CYLINDER, TURBOCHARGED ENGINES. THOSE ENGINES ARE FOUND IN AUDI A4S AND TTS AND IN VOLKSWAGEN JETTAS, PASSATS, NEW BEETLES, AND GOLF GTIS. WE HAVE HAD 2 COILS FAIL IN 2 SEPERATE INSTANCES, IN THE PAST 6 MONTHS. IN ADDITION TO BEING AN INCONVENIENCE, BOTH INSTANCES WERE DANGEROUS AS THE CAR EITHER LOST POWER OR SHUT DOWN WHILE ON THE EXPRESSWAY. VW DEALERSHIPS HAVE BEEN UNWILLING TO REPLACE THE DEFECTIVE COIL UNTIL IT ACTUALLY FAILS (WHICH IS JUST A MATTER OF TIME). THEY SAY UNTIL THE PRODUCT IS OFFICIALLY RECALLED, THEY CAN AND WILL DO NOTHING BUT THE BARE MINIMUM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003497January 27, 2003
ELECTRICAL SYSTEM:IGNITION:MODULE
I WAS MAKING A LEFT HAND TURN INTO ONCOMING TRAFFIC WHEN WHAT I NOW KNOW AS ONE OF MY IGNITION COILS FAILED. THE CAR INITIALLY LOST SIGNIFICANT POWER AND THEN FROM THERE CONTINUALLY DROVE AS THOUGH IT WAS MISFIRING. FORTUNATELY, THE CAR I WAS TURNING IN FRONT OF HAD TIME TO SLOW DOWN. I NOW WONDER IF VW IS JUST WAITING AROUND UNTIL SOMEONE ACTUALLY GETS HURT FROM SOMETHING THEY CALL "NOT A SAFETY ISSUE." THEY PROBABLY HOPE THAT THE PEOPLE THIS HAPPENS TO DON'T COMPLAIN AT ALL AND THAT THIS WILL DIE DOWN UNNOTICED AS TO NOT HURT THEIR PRECIOUS REPUTATION. I DROVE IT SLOWLY TO THE VW DEALERSHIP THE NEXT DAY. THEY ONLY REPLACED ONE OF THE COILS. INTERESTINGLY ENOUGH, EVEN THOUGH MY CAR HAS LONG BEEN OUT OF WARRANTY AS A RESULT OF MILES, VW PAID FOR THE PART AND THE LABOR. IF THAT ISN'T A SIGN THE PART SHOULD BE RECALLED, THEN I DON'T KNOW WHAT IS. UNFORTUNATELY, I HAVE 3 MORE TIMES THAT THIS COULD POTENTIALLY HAPPEN. I WOULD LIKE IMMEDIATE RESULTS IN HAVING THE OTHER 3 REPLACED. I WAS TOLD THIS WOULD NOT HAPPEN. WHAT COMPANY ADMITS THEY KNOWINGLY HAVE PARTS THAT ARE EXPIRING EARLIER THAN THEY SHOULD (IN MOST CASES AFFECTING 1/2 POWER LOSS IN A CAR) AND THEN ONLY REPLACES THE ONES THAT GOES BAD?????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003406January 25, 2003
ELECTRICAL SYSTEM:IGNITION
VW PASSAT 2001 1.8T IGNITION COIL FAILURE. THIS HAPPENED AT HIGH SPEED, AND COULD POTENTIALLY HAVE BEEN A SAFETY HAZARD, AS THE CAR LOST POWER SUDDENLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003261January 23, 2003
ELECTRICAL SYSTEM:IGNITION
FAILED COIL PACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004535January 23, 2003
SERVICE BRAKES, AIR:DISC:ROTOR
CONSUMER STATES THE ORIGINAL REAR BRAKES AND ROTORS. WAS REPLACED ON HIS VEHICLE AT 31,000 MILES. CONSUMER BELIEVE IS TO PREMATURE TO REPLACED. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004371January 22, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH IGNITION COIL PACK. ALSO STATED THAT WHILE CONSUMER WAS DRIVING THE VEHICLE IT STARTS SHAKING AND IDLES AND ALSO INDICATED THAT THIS IS THE SECOND TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003183January 22, 2003
POWER TRAIN:CLUTCH ASSEMBLY, EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
I HAVE VW PASSAT, 2001. IT HAS AROUND 30 000 MILES ON IT. THE CLUTCH HAS GONE DOWN ON THIS CAR AND IT NEEDS TO BE REPLACED. PARTS AND LABOR FOR THIS REPAIR ARE MORE THAN $2200. THIS CAR HAS ELECTRICAL PROBLEMS ALSO. THE WARRANTY IS GONE AFTER 24000K OR 2 YEARS. I HAVE EXTENDED WARRANTY ON THIS CAR, BUT THEY DON'T COVER ANYTHING FROM THE LONG LIST OF REPAIR. I CALLED TO VW CUSTOMER CARE AND ASK TO REIMBURSE ME FOR CLUTCH REPAIR, SINCE IT MUST BE AFTER 10 YEARS/100 000 MILES POWER TRAIN WARRANTY. THEY REFUSED TO PARTICIPATE. I COMPLAIN ABOUT VW QUALITY ( I HAVE FRIENDS HAVING TROUBLE WITH VW AS WELL). I BELIEVE THAT MANUFACTURE HAS TO TAKE CARE OF BAD PRODUCT AND COVER THE REPAIR COST. I PURCHASED THIS CAR BRAND NEW AND I EXPECT TO HAVE A QUALITY ITEM, NOT THE JUNK FOR MORE THAN $25K. I ALSO COMPLETELY DISSATISFIED WITH VW SERVICE!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003218January 22, 2003
ELECTRICAL SYSTEM:IGNITION:MODULE
SINCE 10/15/02, I HAVE HAD 3 COIL PACKS FAIL ON MY 2001 PASSAT 1.8T WAGON. ON 10/15/02 A COIL PACK FAILED AND THEY REPLACED IT THAT DAY. ON 12/16/02, ANOTHER COIL PACK FAILED AND I DIDN'T GET THE CAR BACK UNTIL 12/30/02. ON 1/8/03, A THIRD COIL PACK FAILED, AND I DIDN'T GET THE CAR BACK UNTIL 1/20/03. IN EACH CASE, THE CAR DROPPED DEAD WITHIN 2 MILES OF A DEALERSHIP. AT THIS POINT, I DON'T WANT TO TAKE THE CAR BEYOND THE 5 MILES IT TAKES ME TO GET TO WORK. I'VE SPOKEN WITH VW NORTH AMERICA ABOUT REPLACING THE FOURTH (AND FINAL) COIL PACK, BUT THEY ARE UNWILLING TO DO SO UNTIL IT, TOO, FAILS. THE CAR IS STILL UNDER WARRANTY, BUT THAT WILL EXPIRE IN ANOTHER 1000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003026January 20, 2003
ELECTRICAL SYSTEM:IGNITION, EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS, FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, EQUIPMENT:ELECTRICAL
MULTIPLE PROBLEMS WITH THE 2001 VW PASSAT. PROBLEMS BEGAN AT 16000 MILES AND HAVE CONTINUED UP TO THE CURRENT DATE AND MILEAGE OF 33000 MILES. CAR HAS BEEN SEEN IN VW SERVICE DEPARTMENT 11 TIMES SINCE NOVEMBER 2001. LAWSUIT HAS BEEN FILED AGAINST VW AMERICA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006825January 16, 2003
POWER TRAIN
THIS ISSUE CAUSED MY CAR TO MISFIRE SO BAD I WAS UNABLE TO GET MY CAR TO ACCELERATE AND NEARLY CAUSED AN ACCIDENT. THIS ISSUE COULD LEAVE MANY STRANDED AND HAS ALREADY CAUSED MAJOR PROBLEMS FOR HUNDREDS OF OWNERS. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**770852
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006827January 16, 2003
ELECTRICAL SYSTEM:IGNITION
VW AUTHORIZED THE DEALER TO REPLACE ONE OF THE FOUR COIL PACKS ON THE CAR, THOUGH FAILURE OF THESE COIL PACKS ARE A KNOWN PROBLEM. WITH THE INCREASED PROBABILITY THAT ANY ONE OR ALL THE REMAINING THREE COIL PACKS MIGHT FAIL AT ONE TIME, I CANNOT RELY ON THIS VEHICLE FOR LONG TRIPS OR NIGHT DRIVING. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**770856
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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