Volkswagen Jetta Complaints (1999)

349 consumer complaints on file.

#764295July 16, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MANIFOLD AND OIL COOLER PLUG WITH CARBON. DEALER INDICATES THAT VOLKSWAGEN, KNOWS ABOUT THE PROBLEM, AND HAS YET TO OFFER ANY REMEDIES. THIS PROBLEM LEADS TO A VERY COSTLY CLEANING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013965July 16, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
SINCE 14,000 MILES DRIVER'S SIDE WINDOW HAS COME OFF THE TRACK ON TWO OCCASIONS, AND BOTH REAR SIDE WINDOWS CAME OFF THE TRACK ONE TIME EACH. PROBLEM ARE STILL OCCURRING. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763988July 9, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, UNKNOWN OR OTHER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR BRAKES WERE SQEUALING FOR MONTHS. TOOK INTO DEALERSHIP 5 TIMES AND THEY COULD NOT DUPLICATE NOISE. FINALLY REAR BRAKES WENT ALL TOGETHER AND HAD THEM REPLACED AT ANOTHER DEALERSHIP. DEALER SAID THEY SHOULD NOT HAVE GONE AFTER JUST OVER 30,000 MILES SO VOLKSWAGEN COVERED HALF OF COSTS. ONE WEEK LATER PICKED UP CAR AS I WAS DRIVING HOME MALFUNCTION INDICATION LIGHT CAME ON. TOOK INTO DEALERSHIP AGAIN. ALL THREE OXYGEN SENSORS HAD BLOWN. DAY AFTER PICKING UP FROM DEALERSHIP PASSENGER WINDOW FELL INTO DOOR AND IS CURRENTLY BACK IN BEING FIXED. I KNOW THESE ARE ALL COMMON PROBLEMS WITH 1999 JETTA. VW WAS SOMEWHAT HELPFUL ON COST BUT WILL DO NOTHING NOW BECAUSE THEY "HAVE ALREADY BEEN TOO KIND". THIS CAR IS DANGEROUS AND I DO NOT FEEL COMFORTABLE DRIVING IT ANYMORE. NOW I HAVE TO COVER THE COST OF AN EARLY LEASE TERMINATION FOR FEAR OF INJURY OR MORE $ FOR DAMAGE REPAIRS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013182July 2, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FRONT PASSENGER WINDOW REGULATOR HAD TO BE REPLACED IN OCTOBER OF 2001, ON 28 JUNE 2002, DRIVER FRONT WINDOW REGULATOR WAS REPLACED.*AK VOLKSWAGEN REFUSED TO REPLACE THE WINDOW REGULATOR UNTIL CONSUMER PAID 50 PERCENT OF THE COST. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763727July 2, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIS IS A KNOWN PROBLEM BY VOLKSWAGEN. THIS IS THE 4TH TIME MY WINDOW REGULATOR HAS BROKEN. THE LAST TIME I SPOKE WITH VW AND THEY SAID THEY ACKNOWLEDGE THERE IS A PROBLEM. THE LAST TIME MY WINDOW FELL, I WAS IN A PARKING LOT AND A "CRAZY" PERSON CAME RUNNING TOWARDS MY CAR YELLING THE THE POLICE WERE GOING TO GET HIM. AS I QUICKLY TRIED TO ROLL UP MY WINDOW, IT BROKE. I WAS EXTREMELY UPSET AND SPED AWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763726July 1, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW JUST DROPPED DOWN INTO THE DOOR. PLASTIC CLIPS INSIDE CRACKED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763633June 29, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FRONT PASSENGER'S SIDE WINDOW HAS BEEN A CONSTANT PROBLEM . I HAVE TALKED TO SEVERAL PEOPLE WHO HAVE HAD THEIR REGULATORS REPLACED NUMEROUS TIMES . THIS IS MY THIRD TIME AND EACH TIME I 'VE HAD TO PAY TO GET IT FIXED. VOLKSWAGEN WILL NOT ADMIT THERE IS A PROBLEM . IT'S A PROBLEM WHEN YOU HAVE NO WAY OF KEEPING RAIN OUT OF THE CAR . I HAVE HAD OTHER PROBEMS WITH THIS CAR WHICH I DON'T HAVE TIME TO WRITE ABOUT .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763556June 27, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DRIVERS SIDE WINDOW FELL INTO THE DOOR AND WILL NOT COME UP. BOTH THE DEALER AND MANUFACTURER WERE CONTACTED AND RESPONDED THAT IT IS THE REGULATOR. IT SEEMS THAT THERE HAVE BEEN MANY COMPLAINTS WITH THE SAME PROBLEM. I WAS TOLD THAT VOLKSWAGEN USES PLASTIC PIECES TO SUPPORT THE WINDOW. OBVIOUSLY IT IS A DEFECT IN THE DESIGN, WHICH NEEDS TO BE FIXED, BUT NOT AT THE CONSUMERS LEVEL.I WAS TOLD THAT THIS IS NOT COVERED UNDER THE WARRANTY, BUT THE CAR IS NOT EVEN 3 YEARS OLD WITH HARDLY ANY MILES.IN MY OPINION, VOLKSWAGEN NEEDS TO RECALL THESE CARS AND REMEDY THE PROBLEM AT NO COST TO THE CONSUMER. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763417June 24, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
3 OF 4 WINDOWS FAILED WITHIN MONTHS OF EACH OTHER. FIRST FAILURE TRAVELING WIHT FAMILY ON HIGHWAY. WINDOW WENT DOWN AND WOULD NOT ROLL UP. SECOND FAILURE IN RAINY SEASON IN FLORIDA, WINDOW DROPPED INTO DOOR. RIGHT FRONT WINDOW STUCK AND MOTOR OVERHEATS WHEN TRY TO USE WINDOW POSING POSSIBLE FIRE RISK. ALSO POSES POSSIBLE ENTRAPMENT SINCE NO WAY TO FORCE WINDOW DOWN IN EVENT OF BEING TRAPPED. THESE ARE KNOWN ISSUES BY VW AND THEY HAVE YET TO DO ANYTHING ABOUT IT. I HOPE IT DOENS;T TAKE DEATH OR INJURY FOR VW TO NOTICE THE PROBLEMS INHERENT IN THE DESIGN OF THEIR WINDOWS AND REGULATORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763166June 17, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE POWER WINDOW REGULATORS FAILED WHILE DRIVING ON THE FREEWAY, CAUSING THE WINDOW GLASS TO FALL HARD INTO THE DOOR PANEL, CAUSING ME IMMEDIATE ALARM. THIS IS THE 3RD SUCH FAILURE. IT HAS OCCURED ONCE ALREADY ON THIS SAME WINDOW, AND THE REGULATOR WAS REPLACED WITH A "NEW DESIGN" BY THE DEALERSHIP. THIS ALSO OCCURRED ON THE DRIVER'S SIDE WINDOW PREVIOUSLY. EACH REPAIR COSTS ME $360, SO MY TOTAL FOR THE 3 REPAIRS OVER THE PAST YEAR HAVE BEEN $1080. THIS IS A MAJOR SAFETY ISSUE AS ONCE CANNOT PARK THEIR CAR WITH THE WINDOWS OPEN SAFELY LET ALONE DRIVE AT HIGHWAY SPEEDS OR IN BAD WEATHER. I HAVE READ NUMEROUS REPORTS OF THESE FAILURES AND ALSO THE DEALERHSIP HAS CONFIRMED THIS AND IT'S ABOUT TIME VOLKSWAGEN OF AMERICA DID A RECALL AND I GET REIMBURSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763052June 13, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
DUR TO A SHORT IN THE WIRING ELECTRICAL WIRING WAS BURNT FROM A & B PILLARS TO THE DASH, NUMEROUS ELECTRICAL PROBLEMS., NO REASONABLE EXPLANATION FOR THE BURNING OF THE WIRING OR THE CAUSE OF THE SHORT. ONE MONTH AFTER THE DEALER FIXED THE PROBLEMS, ADDITIONAL ELECTRICAL PROBLEMS WERE ENCOUNTERED. DEALER REFUSED TO STAND BEHIND FIRST WORK. FIRST DEALER ALSO FELT INTERIOR FIRE AND ELECTRICAL FAILURE WAS NOT A WARRANTY ITEM. SECOND REPAIR BILL WAS FOR $872 AND THAT DEALER WROTE ON THE BILL "ONCE THE CAR IS REGISTERED IN CALIFORNIA REPAIRS CAN BE REIMBURSED". CAR IS REGISTERED IN UTAH, SEE NO REASON STATE OF REGISTRATION SHOULD EFFECT THE WARRENTY. CALLED VW OF AMERICA 800-822-8987 AND THEY TOOK THE COMPLAINT, BUT HAVE DONE NOTHING TO THIS DATE AND HAVE PROVIDED NO REASONABLE EXPLAINATION FOR WHY WORK WOULD BE COVERED IN ONE STATE BUT NOT ANOTHER. CONCERNED ABOUT THE POSSIBILITY OF INTERIOR FIRE IF THERE ARE WIRING DEFECTS IN THE CAR. VW OF AMERICA RFEFUSED TO PROVIDE HISTORY OF WIRING FIRES FOR JETTAS.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8011602June 12, 2002
VISIBILITY:GLASS, SIDE/REAR
PASSENGER'S FRONT WINDOW REGULATOR THAT HOLDS WINDOW IN PLACE FAILED, AND CAUSED WINDOW TO SLAM DOWN INSIDE DOOR PANEL. TOOK VEHICLE TO DEALER, AND THEY REPLACED REGULATOR GEAR. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011643June 12, 2002
VISIBILITY:WINDSHIELD
DRIVER SIDE AND PASSENGER SIDE WINDOWS FALL DOWN INSIDE DOOR, THEN, CUSTOMER NOT ABLE TO PUT WINDOW UP. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762993June 12, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SEAT BELTS:FRONT:ANCHORAGE
POWER WINDOWS AND REAR CENTER SEATBELT FIRST FAILED WITHIN MONTHS OF PURCHASING THE VEHICLE. DEALER HAS MADE REPAIRS BUT SAME COMPONENTS CONTINUE TO FAIL IN THE SAME FASHION. I NEVER KNOW WHEN THE DRIVER OR PASSEBGER WINDOW WILL FALL INTO THE DOOR AND CANNOT BE RAISED UNTIL THE WHOLE ASSEMBLY IS REPLACED. THE REAR CENTER SEATBELT PERIODICALLY RETRACTS TO THE POINT WHERE IT WILL NOT RELEASE MAKING IT UNUSEABLE UNTIL THE DEALER REPAIRS IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762908June 10, 2002
AIR BAGS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#762703June 5, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VOLKSWAGEN DOES NOT SEEM TO THINK IT'S A SAFETY ISSUE WHEN YOU ARE OUT OF STATE DRIVING HOME WITH YOUR CHILDREN ON I75 IN THE MIDDLE OF DECEMBER WHILE SNOWING AND YOUR WINDOW FALL'S DOWN. I FEEL IT IS A SAFETY ISSUE WHEN YOU CANNOT STOP TO CALL FOR HELP FOR THE FACT YOUR IN AN UNFAMILIAR PLACE AND YOU DO NOT FEEL SAFE, SO YOU PROCEED TO DRIVE ON A HWY. WITH YOUR WINDOW DOWN FOR TWO HOURS WHILE SNOWING. MY KIDS WERE SO COLD WHEN WE ARRIVED HOME, WHICH I FIND RIDICULOUS THAT WE HAD TO EXPERIENCE THIS IN THE FIRST PLACE, BUT YET STILL AN ADDITIONAL THREE MORE TIMES. IT IS WELL KNOWN ON THE INTERNET OF COMPLAINTS OF THE WINDOW REGULATOR BEING A DEFECT AND IT'S IN THE MARKET FOR PAYING CUSTOMERS TO BE INCONVENIENCED OVER AND OVER AGAIN. NO YET HAS VOLKSWAGEN COMPENSATED THE TIME AND INCONVENIENCE THIS HAS CAUSED VW OWNERS. I ONLY WISH SOMEONE WOULD HAVE TOLD ME BEFORE MY PURCHASE OF THE AMOUNT OF OCCURRENCES I WOULD BE DEALING WITH ON REPAIRS, I WOULD NOT HAVE PURCHASED A VOLKSWAGEN. I WILL DEFINITELY EDUCATE ANYONE I COME IN CONTACT WITH ON WHAT THEY WILL BE FACED WITH IF THEY PURCHASE A VOLKSWAGEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010967June 3, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW LIFT IS BROKEN. WINDOW WILL NOT OPERATE, MOVING UP OR DOWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010680May 29, 2002
INTERIOR LIGHTING, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
WHILE DRIVING 40 MPH AT NIGHT RIGHT HEADLIGHT FLICKERED. THEN, BOTH HEADLIGHTS WENT OUT. AT THE SAME TIME ALL DASHBOARD LIGHTS WENT OUT. DEALER DETERMINED WIRING LEADING TO HEADLIGHTS HAD TO BE REPLACED.*AK *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010331May 22, 2002
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
WHEN TRYING TO START VEHICLE BATTERY BLEW UP UNDER HOOD. COULD NOT GET HOOD UP. HAD VEHICLE TOWED TO DEALER. PLEASE ADD VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761864May 14, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
INTAKE MANIFOLD PLUGGS UP WITH A BUILD UP OF CARBON AND OIL SLUDGE TO THE POINT WHERE CAR CANNOT SAFELY REACH FREEWAY SPEEDS TO MERGE ONTO FREEWAY. VW HAS PAID FOR THE REPAIR ONCE AT 40000 MILES AFTER I COMPLAINED OF THE 1600.00 REPAIR BILL. SINCE THEN I HAVE HAD TO HAVE IT REPAIRED 3 MORE TIMES AT MY EXSPENCE. IT IS NOW NEEDS TO BE DONE AGAIN AS I CANNOT REACH SAFE SPEEDS TO SAFLY MERGE ONTO FREEWAYS AND AM SCARED OF BEING HIT FROM REAR. THE PROBLEMS IS FROM EGR GASES AND CCV OIL MIST MIXING AT THE BEGINNING OF THE INTAKE MANIFOLD WHICH CREATES SLUDGE THAT BUILDS UP AND PLUGS UP THE AIR FLOW TO THE CYLS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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