Volkswagen Jetta Complaints (2001)

668 consumer complaints on file.

#10188419April 20, 2007
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. WHILE DRIVING THE CONTACT'S VEHICLE HIT SOMETHING IN THE ROAD AND FLATTENED THE TIRE ON THE FRONT PASSENGER SIDE. THREE OR FOUR DAYS LATER WHILE DRIVING 40- 45 MPH THE DRIVER'S SIDE AIR BAG DEPLOYED. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186989April 4, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. THE CONTACT BROUGHT THE VEHICLE TO THE DEALER YESTERDAY TO HAVE THE MASS AIR FLOW METER SERVICED. THE CONTACT STATED THAT THIS FAILURE HAS BEEN ONGOING FOR APPROXIMATELY THREE YEARS AND HAS BECOME COSTLY. THE CURRENT AND FAILURE MILEAGE WERE 115,781.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187017April 4, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. THE CONTACT REPORTED TRANSMISSION FAILURE ON THE VEHICLE. THE DEALER REMEDIED THE TRANSMISSION FAILURE AND ONE MONTH LATER, THE PROBLEM RECURRED. THE CONTACT STATED THAT THE EPC LIGHTS BEGAN TO MALFUNCTION. WHEN THE LIGHTS ILLUMINATED THE CURRENT SPEED IN WHICH THE CONTACT WAS DRIVING, REDUCED DRASTICALLY. THE INDICATOR ILLUMINATED INTERMITTENTLY WHILE DRIVING TO THE DEALER. THE DEALER DIAGNOSED THE FAILURE AS BAD WIRING AND PERFORMED THE REMEDY, BUT THE FAILURE CONTINUES TO PERSIST. THE CONTACT THEN STATED FAILURE WITH THE BRAKE PEDAL SWITCH, HOWEVER IT WAS UNABLE TO BE DUPLICATED BY THE DEALER. THE BRAKE PEDAL SWITCH FAILURE ALSO CONTINUED TO PERSIST. THE CURRENT MILEAGE IS 52,908 , AND FAILURE MILEAGE WAS 1,000.AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186000March 23, 2007
SEATS
THIS HAPPENNED TWICE ON MY 2001 JETTA. ALL OF A SUDDEN THERE WAS A SPRING LYING ON THE FLOOR, AND I HAD NO IDEA WHERE IT CAME FROM. ALSO HAPPEND ON MY 2001 GOLF. WORST CAR EVER AND VERY UNSAFE! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185020March 14, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
SEAT HEATER IN VW JETTA '01 BECAME VERY HOT (LIKE BURNING CIGARETTE ON BUTTOCKS) ON TWO DIFFERENT DAYS - AND FINALLY STOP WORKING. PER THE DEALER THE ELEMENT DID SHORT OUT - HAS DISCOLORED FABRIC - AND IS NOW BEING REPLACED TO THE TUNE OF $275 -- THE COVER WOULD COST AN EXTRA $350+ WHICH I PASSED ON REPLACING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184615March 9, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
CONTINUING PROBLEM-RANDOM OCCURRENCES: ALL DOORS WILL LOCK UNEXPECTEDLY AND ALARM SYSTEM ARMS ITSELF. THIS HAS HAPPENED ON NUMEROUS UNEXPECTED OCCASIONS WITHOUT ANY ACTIVATION BY REMOTE LOCKING KEY FOB. DOORS WILL LOCK WITH DRIVER OR PASSENGER(S) INSIDE OR OUTSIDE THE VEHICLE. ATTEMPTING TO START THE ENGINE OR OPEN DOORS WILL TRIGGER THE ALARM AFTER THE DOORS HAVE AUTOMATICALLY LOCKED AND ARMED. STARTER IS DISABLED WHEN ALARM IS TRIGGERED. SAFETY CONCERN FROM BEING LOCKED OUT OF CAR UNEXPECTEDLY. CAR HAS LOCKED WITH KEYS IN THE CAR AND DRIVER OUTSIDE OF CAR, SUCH AS AT GAS STATION FILLING TANK. PANIC IS INDUCED WHEN DRIVER INADVERTENTLY TRIGGERS THE ALARM WHEN TRYING TO START THE ENGINE WHILE UNAWARE THAT THE CAR HAS AUTOMATICALLY LOCKED ITSELF AND ARMED THE ALARM. FEAR OF SMALL CHILD BEING TRAPPED INSIDE CAR WHEN AUTO LOCKING/AUTO ARMING OCCURS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183589February 26, 2007
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH, EXTERIOR LIGHTING:TURN SIGNAL
AFTER RECEIVING THE VEHICLE FROM AN AUTO SHOP THE BATTERY WAS DEAD. I HAD THEM JUMP START IT AND THE AIRBAG DUMMY LIGHT CAME ON AS SOON AS THE CAR STARTED. IT BEEPED AND SAID AIRBAG FAULT ON THE DASH. THEN THE TURN SIGNAL SYSTEM STARTED TO SIMULATE THE SOUND OF THE TURN SIGNAL AS IF IT WAS ON. FIRST IT WAS AFTER I COMPLETED THE TURN IT WOULD STAY ON AND SPEED UP OR SLOW DOWN THE CLICKING NOISE. WITHIN A MONTH IT STARTED DOING IT WHILE I WAS DRIVING STRAIGHT DOWN THE ROAD. I AM UNSURE IF THE TURN SIGNAL SYSTEM IS WORKING PROPERLY. SOMETIMES THE FLASHERS DON'T SEEM WORK AT RANDOM AS FAR AS I CAN TELL FROM THE DRIVERS SEAT. I HAD A DEALER RESET THE AIRBAG FAULT BUT THEY SAID THAT THEY "THINK" THAT WE NEED TO REPLACE THE MULTI-FUNCTION SWITCH ON THE SIDE OF THE STEERING COLUMN. I'M NOT ABOUT TO SPEND 500 DOLLARS ON SOMETHING THAT THE DEALER ISN'T EVEN SURE OF THEMSELVES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182848February 17, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FAULTY TRANSMISSION CONTROL MODULE CAUSED TRANSMISSION TO FAIL. CONSEQUENCE: QUOTE OF $5135 FOR THE REPAIR. CAR WAS 6000 MILES OVER WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182768February 16, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
GIRLFRIEND GOT INTO CAR ON WEDNESDAY MORNING TO GO TO COLLEGE. SHE SHUT THE DOOR AND THE SNOW HAD BLOCKED HER VIEW THROUGH THE REAR WINDOW. SO SHE HIT THE POWER WINDOW BUTTON TO ROLL DOWN FRONT DRIVER SIDE WINDOW AND THE WINDOW FELL DOWN INTO THE DOOR AND WOULD NOT ROLL BACK UP. SHE TOOK THE CAR TO MOTORVATION MOTORCARS TO HAVE THE WINDOW TAPED UP UNTIL IT COULD GET FIXED ON FRI. TEMPERATURE WAS FRIGID AND THIS WAS VERY INCONVENIENT. THIS HAD HAPPENED ONCE BEFORE IN OCT. DURING HEAVY RAINS. HAD NO IDEA THIS WAS AN OCCURRING PROB WITH MORE THAN ONE JETTA. GOT ON THE INTERNET AND GOT CURIOUS TO WHY THIS HAD HAPPENED TWICE AND FOUND THIS WEBSITE. WHAT IF AN INFANT CHILD WAS RESTRAINED IN REAR SEAT GOING DOWN THE INTERSTATE WHEN THIS HAPPENED. PROBLEM SHOULD BE HANDLED APP. AT VOLKSWAGENS EXPENSE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181765February 6, 2007
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:UNIT
TURN SIGNAL ON 2001 VW JETTA OPERATES AT RANDOM OR NOT AT ALL. THIS CONDITION BEGAN OCCURRING FOLLOWING THE REPAIR OF A MALFUNCTIONING BRAKE LIGHT SWITCH (RECALLS 06V183000 & 04V096000). SIGNALS FAILED TO TURN ON, OR TURNED ON WITH SPORADIC FUNCTIONING. VOLKSWAGEN SERVICE INDICATED THIS WAS CAUSED BY A SHORTED HAZARD SWITCH. HAZARD SWITCH WAS REPLACED FOR A COST OF US $131.55. DEALER INDICATED A RECALL WAS ISSUED FOR THIS PROBLEM (RECALL 04V584000) HOWEVER INDICATED VEHICLE DOES NOT QUALIFY UNDER THE RECALL DESPITE HAVING AN IDENTICAL ISSUE. IF FIND IT UTTERLY RIDICULOUS THAT VOLKSWAGEN WILL NOT COVER THE COST OF REPAIRS GIVEN THAT THE IDENTICAL PROBLEM IS RECALLED FOR OTHER JETTAS. IN ADDITION I FIND IT MORALLY UNACCEPTABLE AS VOLKSWAGEN IS PUTTING DRIVERS AT RISK AS INTERMITTENT OR INOPERATIVE TURN SIGNALS IS A SAFETY CONCERN: FAILURE TO PROVIDE THE PROPER SIGNAL WHEN TURNING OR PERFORMING A LATERAL MOVE COULD LEAD TO A CRASH WITHOUT WARNING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181241January 31, 2007
ELECTRICAL SYSTEM
WHILE LEAVING TO RUN ERRANDS WITH MY 1 YEAR OLD CHILD IN THE CARMY 2001 JETTA GLX VR6 STARTED LOSING POWER AS IF IT WOULD STALL. THE CHECK ENGINE LIGHT AND EMISSIONS WARNING LIGHTS CAME ON. WHEN THE VEHICLE WAS TAKEN TO MCKENNA VW THEY SAID I HAD A BAD IGNITION COIL, WIRES, AND SPARK PLUGS. WHILE RESEARCHING THE PROBLEM I FOUND THAT THIS IS AN EPIDEMIC LEVEL ISSUE WITH 2001 JETTAS. A VW PRESS RELEASE CONTAINED INFORMATION THAT THEY WERE ISSUING A RECALL, HOWEVER VW REFUSED TO INCLUDE MY CAR IN THE RECALL FOR REASONS THEY WILL NOT DISCLOSE. THEY ARE SELECTIVELY CHOOSING WHICH CARS TO FIX, ALTHOUGH THIS PROBLEM IS VERY WIDE SPREAD AMONG ALL THEIR VEHICLES. PLEASE INVESTIGATE THIS ISSUE AS CONSUMERS ARE GETTING FACED WITH $1100 BILLS FOR EACH IGNITION COIL DEFECT - I BELIEVE MINE HAS 6. THIS IS ONLY THE FIRST ONE, HOWEVER I'VE READ OTHER COMPLAINTS THAT MULTIPLE COILS ARE FAILING CAUSING NEAR-ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179352January 22, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL* - THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA GLS. THE ENGINE LIGHT STAYS ON CONSTANTLY AND THE DEALERS STATED THAT THE OXYGEN SENSOR AND THE SPARK PLUGS ARE THE CAUSE. THE CONTACT STATED THE SENSORS WERE REPAIRED PRIOR TO THE FAILURE AND A WEEK LATER THE ENGINE LIGHT HAS BEEN ON SINCE THE REPAIR. THE CONTACT STATED THAT THERE IS A SAFETY RECALL, WHICH IT DOES NOT INCLUDE HER VIN. THE VEHICLE IS CURRENTLY AT THE DEALER AND THE CONTACT IS REQUESTING A PART MALFUNCTION INVESTIGATION WITH THE MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178189January 9, 2007
ELECTRICAL SYSTEM
OWNER WAS DRIVING VOLKSWAGEN AND NOTICED SPARKS COMING FROM THE GLOVEBOX AREA. HE PULLED OVER, OPENED THE GLOVEBOX, BUT SAW ONLY SMOKE. HE THEN OPENED THE HOOD AND OBSERVED FLAMES ON THE LEFT SIDE OF THE BULKHEAD/FIREWALL. FIRE BURNED THROUGHOUT THE PASSENGER COMPARTMENT, THE FRONT UNDERCARRIAGE, AND PART OF THE ENGINE COMPARTMENT. CAUSE UNDETERMINED. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10178195January 9, 2007
ELECTRICAL SYSTEM
OWNER WAS DRIVING THE VOLKSWAGEN AND OBSERVED SMOKE COMING OUT OF THE DASH VENTS AND FROM UNDERNEATH THE DASH. VEHICLE CAUGHT FIRE AND FD RESPONDED AND EXTINGUISHED FIRE. FIRE THEN ERUPTED AGAIN AND FD PERSONNEL CUT THE BATTERY CABLES. FIRE ORIGINATED AT CENTER OF DASH BEHIND RADIO AND CLIMATE CONTROL PANEL. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10177895January 5, 2007
AIR BAGS:SIDE/WINDOW
I WAS DRIVING ON THE FREEWAY GOING ABOUT 70 MPH WHEN MY DRIVER SIDE CURTAIN AIRBAG DEPLOYED FOR NO REASON. I PULLED OFF THE SIDE OF THE ROAD AND CALLED 911, THE OFFICER WHO CAME OUT TOLD ME THAT NO DAMAGE WAS DONE TO THE TIRES OR BODY OF THE CAR. THERE WAS NO REASON FOR THIS TO HAVE HAPPENED. I TOOK IT INTO THE DEALER THEY HAVE SENT PICTURES TO VW AND SO FAR NOTHING HAS BEEN DONE TO FIX THIS, WHICH WAS 3 WEEKS AGO! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177575January 2, 2007
FUEL SYSTEM, GASOLINE:DELIVERY
2001 VW JETTA. ENGINE TUNE UP (REPLACED SPARK PLUGS, SPECIFICALLY) AT 77K; ENGINE LIGHT GOES OFF AND IS IDENTIFIED AS MAF SENSOR. WARRANTY EXTENDED THROUGH DEALER TO 70K. THE CAR DOES NOT HAVE OPTIMUM FUEL EFFICIENCY WITHOUT PROPERLY FUNCTIONING SENSOR. SENSOR WAS CLEANED AT INDEPENDENT MECHANIC, WORKED FOR 4 DAYS, LIGHT WENT OFF AGAIN. THIS PART NEEDS TO BE RECALLED RATHER THAN JUST HAVE AN EXTENDED WARRANTY!! IT'S EXPENSIVE!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177321December 29, 2006
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
ENGINE LIGHT CAME ON AND THE 2001 TDI WAS TAKEN INTO THE DEALERSHIP. THE DEALERSHIP IDENTIFIED THE PROBLEM AS A FAULTY GLOW PLUG. UPON TRYING TO REMOVE THE GLOW PLUG, THE DEALERSHIP BROKE THE PART. NOW, THE ONLY WAY TO REMOVE THE GLOW PLUG IS TO TEAR APART THE ENGINE, AT A COST OF OVER $1,000. DEALERSHIP WILL NOT ALLOW ME TO TAKE THE CAR BACK EITHER. CALLED VW CUSTOMER SERVICE AND THEY ARE FINE WITH THE DEALERSHIP HOLDING MY CAR HOSTAGE. VW MUST HATE THE CUSTOMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177108December 27, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
TL* - THE CONTACT STATED THE BRAKE LIGHT SWITCH FAILED THREE TIMES . THE EXTERIOR BRAKE LIGHT FAILED AT 23,000, 40,000 & 42,000 MILES. WHEN THE FAILURE HAPPENED THE EPC LIGHT TURNED ON AND SOMETIMES IT TURNED ON INTERMITTENTLY. THE BRAKE LIGHT SWITCH HAS BEEN REPLACED THREE TIMES. *AK UPDATED 1/30/2007 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176511December 18, 2006
EXTERIOR LIGHTING:TAIL LIGHTS
TL* - THE CONTACT HAS A RECALL LETTER CONCERNING THE BRAKE LIGHT. THERE IS NO DEALER IN THE CONTACT'S AREA, BUT THERE IS A REPAIR CENTER. THE CONTACT CURRENTLY HAS NOT EXPERIENCED ANY INCIDENTS WITH HIS VEHICLE; HOWEVER WANTS TO PREVENT THE INCIDDENT BEFORE IT OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176026December 13, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHEN DRIVING 5-25 MPH ON A GRAVEL DRIVEWAY, THE CRUISE CONTROL ENGAGED AND THE VEHICLE ACCELERATED. THIS OCCURRED WHEN THE VEHICLE HIT ANY BUMP OR POTHOLE ON 50-70 OCCASIONS. WHEN THE BRAKES WERE APPLIED, THE CRUISE CONTROL WOULD DISENGAGE ALLOWING THE VEHICLE TO SLOW. THE SERVICE DEALER AND MANUFACTURER WERE NOT ALERTED. UPDATED 02/06/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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