Volkswagen Jetta Complaints (1999)

349 consumer complaints on file.

#10049780December 15, 2003
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
I OWN A 1999 1/2 VOLKSWAGEN JETTA. THE SEAT BELT MECHANISM ON THE DRIVER SIDE SEAT BROKE AND HAD TO BE REPLACED AT A SUBSTANTIAL COST OF MY OWN. THE PIECE THAT BROKE WAS THE BUCKLE WHERE THE BELT GETS INSERTED INTO. I WAS CURIOUS TO KNOW IF SEATBELTS HAVE LIFETIME WARRANTY WITH CARS. IF NOT, DOES THE VOLKSWAGEN JETTA HAVE A HISTORY OF SEAT BELT FAILURES? THANK YOU, [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047628November 26, 2003
ELECTRICAL SYSTEM:IGNITION
IGNITION COIL PACK ON VW JETTA, '99 NEW BODY. HINTS OF FAILURE BEGAN LONG BEFORE CROSS COUNTRY ROAD TRIP BUT DID NOT WARRANT A SERVICE. (IE, JERKS WHEN STARTING THE VEHICLE DURING HEAVY RAIN) AFTER ROAD TRIP, PROBLEM GREW IN SEVERITY, BROUGHT IN FOR SERVICE, AND REALIZED COIL PACK NEEDED REPLACEMENT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043681October 27, 2003
POWER TRAIN:MANUAL TRANSMISSION
PIN IN TRANSMISSION COMING OUT, CAUSING LEAK, REPLACED TRANSMISSION/CLUTCH DISK, PRESSURE PLATE AND THROWOUT BEARINGS. VW HONOR WARRANTY BECAUSE I WAS SECOND OWNER. ORIGINAL WARRANTY 100,000 OR 5YRS. DEALER STATED THEY NEVER SAW A PIN WORKED ITS WAY OUT THAT WAY. THEY THOUGHT VW SHOULD HAVE COVERED PROBLEM. MILLEAGE AT TIME 68,299 . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041574October 10, 2003
STRUCTURE:BODY:BUMPERS
PAINT ON REAR BUMPER OF 1999 VW JETTA'S CHIP & PEEL OFF ON MOST VEHICLES. REDUCES THE RESALE VALUE & APPEARANCE OF THE VEHICLE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041466October 8, 2003
ELECTRICAL SYSTEM:IGNITION
CHECK ENGINE LIGHT ON, CAR RUNS ROUGH WHEN WET. HAS ALWAYS. BRING IT IN FOR DIAGNOSTIC AND THEY SAY IT IS THE IGNITION COIL PACK. IT WAS REPLACED AND THE DAY AFTER SERVICE IS COMPLETED ON THE WAY TO WORK CHECK ENGINE LIGHT COMES ON AGAIN. BRING IT BACK IN AND AFTER ANOTHER DIAGNOSTIC HOOK UP AND ANOTHER $72 LATER NOW THEY SAY THERE ARE 2 MORE FAULTS. THE IGNITION WIRES NEED REPLACING AND THE LONG TERM FUEL TRIM IS RUNNING LEAN. I DO SOME RESEARCH ON LINE AND FIND OUT VW HAS HAD IGNITION COIL PROBLEMS AND HAD RECALLS ON 2001 AND 2002 MODEL YEARS AFTER A CLASS ACTION SUIT WAS FILED. I CONTACTED VW BEFORE I KNEW ABOUT THE CLASS ACTION SUIT AND THE PROBLEMS VW HAS HAD WITH THE IGNITION COIL PACKS AND WAS TOLD THAT THEY COULDN'T ASSIST ME. GO FIGURE. A COMPANY WHO HAS HAD THESE VERY SAME PROBLEMS IN THE PAST WITH OTHER MODELS AND YEARS ISN'T TAKING RESPONSIBILITY FOR DEFECTIVE PARTS. I AM VERY UNHAPPY WITH VW SERVICE, BOTH AT THE DEALER AND THERE HEADQUARTERS FOR NOT ACKNOWLEDGING THE PROBLEM AND FOR NOT TAKING RESPONSIBILITY. THERE IS AN ATTORNEY WHO IS DOING A CLASS ACTION INVESTIGATION INTO THE IGNITION COIL PAK PROBLEM. IT IS GG&D, GIRARD, GIBBS, AND DE BARTOLOMEO. THEY ARE BASED IN SAN FRANCISCO AND HAVE A WEB SITE. YOU CAN EMAIL THEM IF YOU'VE HAD ANY PROBLEMS WITH YOUR IGNITION COIL PACK NEEDING REPLACING. I THINK IT IS HORRIBLE THAT VW WON'T ADMIT OF ANY LIABILITY IN THIS MATTER ESPECIALLY SINCE THEY'VE HAD A CLASS ACTION SUIT ALREADY FOR OTHER YEARS. IT IS JUST TOO COINCIDENTAL THAT OTHERS ARE STILL EXPERIENCING IGNITION COIL PROBLEMS. SO FAR, I HAVE SPENT OVER $1600 TO FIX THESE PROBLEMS. I GUESS I WON'T BE BUYING ANYMORE VOLKSWAGENS. *LA
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10041230October 4, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOWS ARE WINDING DOWN BY THEMSELVES AND HAPPENED TWICE (10/3/03-10/04/03). I GO OUTSIDE AND ALL THE WINDOWS ARE DOWN. IF SOMEONE STEALS MY CAR , THEN VW WILL HAVE TO BUY BE ANOTHER! *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036813August 28, 2003
ENGINE AND ENGINE COOLING, EQUIPMENT:APPLIANCE:AIR CONDITIONER
FIRST: COIN HOLDER BROKE, NEXT, THE FUEL PUMP. AFTER THAT, THE CATALYTIC CONVERTER WENT. THE HEAT GAUGE GOES ON THE "I WILL WORK WHEN I WANT TO, AND I WON'T WHEN I DON'T" ATTITUDE. SPEAKING OF FRONT END BUMPERS, I'VE HAD MINE REPLACED AND FIXED 3 TIMES, STUPID ME, SHOULDN'T I KNOW BY NOW NOT TO GET SO CLOSE TO THOSE PARKING CURBS. NEXT, IT STARTED USING OIL, EVERY 1000 MILES, 1 QT, WENT TO DEALER, GAVE ME RUNAROUND, MECHANIC STANDING BY LISTENING, TOOK MY SIDE, REPLACED RINGS, SORRY, I DIDN'T KNOW ABOUT THE SITE SOONER SO I COULD TELL YOU ALL THIS.FIXED. MAYBE, HOPE. NOW, CAR DIES ON HIGHWAY FOR NO APPARENT REASON ABOVE SPEEDS OF 50+, MOMENTARILY, AND THEN STARTS AGAIN. THE DRINK HOLDER HAS NOW BROKEN, SON HAS TO PUT AA BATTERY ABOVE CASSETTE TO HAVE SOUND COMING FROM ALL SPEAKERS. EMERGENCY FLASHERS STARTED MAKING CRACKING NOISES, ELECTRICAL PROBLEMS?, NOT MY VW. AIR CONDITIONER QUIT WORKING 1 MONTH AGO. WENT TO MECHANIC TODAY, HE SAYS COMPRESSOR. HAVE YOU PRICED A COMPRESSOR? $840. DEALER ONLY PART,GO FIGURE, AREN'T THEY ALL. WIPERS ARE NOT GOOD, REPLACED 2 TIMES. SO GLAD I DON'T HAVE POWER WINDOWS AND AUTO TRANS. I READ WHAT SOMEONE WROTE, "I LOVE MY CAR". IT'S A [XXX] SHAME ISN'T IT ,THAT WE PUT THIS MUCH CONFIDENCE INTO A CAR DEALER TO BE THIS DISAPPOINTED. ALL VW JETTA'S SHOULD READ "MADE IN MEXICO" EMBLAZENED - I DON'T KNOW WHERE. IF CLASS ACTION SUIT FILED, POST HERE. I GOT A LEMON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037985August 27, 2003
POWER TRAIN
1999 VOLKSWAGEN JETTA EXPERIENCING TRANSMISSION PROBLEMS.*MR WHEN THE GEAR SELECTOR WAS PLACED IN REVERSE, THE REVERSE SYNCHRO FAILED AND AS A RESULT THE VEHICLE HAD NO REVERSE GEAR. WHEN THE VEHICLE WAS PURCHASED THE CONSUMER WAS TOLD THAT THE VEHICLE HAD A 10 YEAR/100,000 WARRANTY, BUT WHEN THE CONSUMER NOTIFIED THE DEALER OF THE FAILURE THE DEALER REFUSED TO MAKE THE REPAIRS UNDER WARRANTY. *NLM *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037994August 27, 2003
ELECTRICAL SYSTEM
VEHICLE'S ENGINE POWER WAS REDUCED WHILE DRIVING AND THE EPC LIGHT ILLUMINATED.*MR WHILE DRIVING THE EPC LIGHT ILLUMINATED AND THE VEHICLE'S SPEED WAS REDUCED FROM 60 MPH TO 20 MPH. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONSUMER THAT THERE WEREN'T ENOUGH COMPLAINTS TO LAUNCH AN INQUIRY. *NLM *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034390August 22, 2003
ENGINE AND ENGINE COOLING
ENGINE LIGHT ILLUMINATED AND VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DETERMINE THE PROBLEM. DEALER DID ATTEMPT TO REPAIR THE VEHICLE, BUT ENGINE LIGHT REMAINED ILLUMINATED AFTER THE REPAIR WAS DONE. CONSUMER HAS DOCUMENTATION ABOUT THIS AND OTHER SAFETY ISSUES IN THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033051August 18, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:STARTER ASSEMBLY
MULTIPLE PROBLEMS: MAIN COMPLAINT 1. FAILURE OF WINDOW REGULATOR, DRIVER AND PASSENGER SIDE - SEVERAL TIMES ON EACH SIDE 2. THE CAR IS A 1999 AND I HAVE REPLACED THE BATTERY TWICE ONCE IN 2000 (BLEW UP) AND ONCE RECENTLY (8/2003) AND NOW STARTER MOTOR AND ALTERNATOR ARE FAILING. SOMETIMES THE GAS GAUGE WORKS AND SOMETIMES IT DOESN'T, SOMETIMES THE KEY LOCK/ALARM WORKS SOMETIMES IT DOESN'T AND HORN WORKS INTERMITTENTLY - ALL PROBLEMS SINCE 2000. THE CAR IS KNOWN TO LOCK/UNLOCK ITSELF. THE FENDER LINER AND FRONT GRILLS FELL OFF IN 2000. THE SUNROOF COVER AND THE SUNROOF HAVE BOTH FAILED ONCE. THE GAS TANK COVER FAILED TWICE. THE FRONT CLUTCH DROPPED OFF THE ENGINE WHILE DRIVING AT 24500 MILES AND THE DEALERSHIP DID NOT WORK WITH ME ON EXPENSES ($600 TO FIX). THE VW SYMBOL ON ALL 4 TIRES HAVE FALLEN OFF (ONLY IN PLACE WITH ADHESIVE).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031984August 1, 2003
ENGINE AND ENGINE COOLING
FOR THE SECOND TIME THE CONSUMER HAD TO REPLACE CRACKED AND BROKEN ENGINE MOUNT ON VEHICLE. THE CONSUMER IS UNAWARE OF WAY IT KEEPS OCCURRING. DEALER NOTIFIED. *MR *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030570August 1, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
ENGINE SHUT OFF COMPLETELY WHILE DRIVING ABOUT 40 MPH WITH NO WARNING. LOST POWER ASSISTED STEERING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030571August 1, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
ENGINE SHUT OFF COMPLETELY WHILE DRIVING ABOUT 45 MPH WITH NO WARNING. LOST POWER ASSISTED STEERING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031753July 31, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER NOTICED THE EPC LIGHT CAME WHICH RESULTED IN THE VEHICLE LOSING POWER. PLEASE PROVIDE ANY FURTHER INFORMATION. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031342July 29, 2003
VEHICLE SPEED CONTROL
SPEEDOMETER NEEDLE DOESN'T NOT READ THE CORRECT SPEED THAT VEHICLE IS TRAVELING. THE DEALERSHIP KNOWS THAT A PROBLEM EXISTS, BUT DOESN'T KNOW WHAT IS CAUSING IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028718July 21, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FRONT PASSENGER-SIDE POWER WINDOW HAS FALLEN INTO THE DOOR AND WILL NOT COME UP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025992July 13, 2003
EQUIPMENT:MECHANICAL, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REGULATOR ON DRIVER'S SIDE WINDOW BROKE AGAIN. RECENTLY REPAIRED CUP HOLDER FELL APART AGAIN. CAR SELF-LOCKS (LOCKS ME OUT OF MY CAR BY ITSELF) PLUS I PAID FOR NUMEROUS OTHER COMMON PROBLEMS LISTED BY OTHERS. VOLKSWAGEN NEVER TAKES CARE IF THEIR KNOWN PROBLEMS. CONSUMERS NEED TO GET TOGETHER & FILE CLASS ACTION SUITS!!!! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023910June 27, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, EXTERIOR LIGHTING:TURN SIGNAL, EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT, SEAT BELTS:REAR/OTHER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BRAKE LIGHT SWITCH REPLACED BECAUSE CEL ILLUMINATED INDICATING A FAILURE OF SAME. AFTER SOME TESTING, IT BECAME APPARENT THAT THE BRAKE LIGHTS WERE NOT ILLUMINATING APPROXIMATELY 9 OUT OF 10 TIMES THAT THE BRAKES WERE APPLIED. AT APPROXIMATELY THE SAME TIME, THE RIGHT TURN SIGNAL BEGAN ARCING. REPLACED THE RIGHT FRONT SIGNAL BULB DUE TO CARBON BUILDUP ON THE BULB. ALSO REPLACED THE TURN SIGNAL RELAY. RIGHT OUTER CV BOOT WAS FOUND TO BE LEAKING GREASE ON 5/22/2002 AND AGAIN ON 4/29/2003; IN BOTH CASES IT WAS REPLACED. BATTERY DIED ON 3/10/2003. ON 7/9/2002, THE CENTER REAR SEAT BELT BECAME STUCK IN ITS RETRACTOR AND WOULD NOT RELEASE. SEAT BELT ASSEMBLY WAS REPLACED. ON 10/1/2001, THE DRIVER'S FRONT WINDOW REGULATOR WAS REPLACED AFTER THE WINDOW FELL INTO THE DOOR WITHOUT WARNING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023604June 23, 2003
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
CHECK ENGINE LIGHT, POWER FAILURE ON DOOR LOCKS AND ALARM. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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