Volkswagen Jetta Complaints (2001)

668 consumer complaints on file.

#10230948June 13, 2008
SERVICE BRAKES, HYDRAULIC
WE HAVE A 2001 VOLKSWAGEN JETTA TDI THAT WE BOUGHT IN DAYTONA BEACH, FL. THE CAR HAS 39,000 MILES ON IT. WE RECENTLY EXPERIENCED A PROBLEM WITH THE BRAKES. WE WERE ON RT92 WHEN THE CAR STARTED SLOWING DOWN AND WOULD NOT GO ANY FASTER; THIS IS IN A 50MPH SPEED ZONE. MY HUSBAND WAS DRIVING AND AS SOON AS TRAFFIC WOULD LET HIM HE GOT OVER IN THE RIGHT HAND LANE AND ALL THE TIME THE CAR IS GOING SLOWER AND SLOWER. HE DECIDED TO CHECK THE BRAKES AND FOUND THE BRAKE PEDAL DOWN, PUTTING HIS FOOT UNDER THE PEDAL HE GOT IT BACK UP AND THEN THE CAR STARTED MOVING FASTER. THIS CAR HAD APPLIED THE BRAKES ALL ON ITS OWN. THEN WE STOPPED AT A TRAFFIC LIGHT AND THE BRAKES WOULD MAKE A NOISE SOUNDING LIKE AIR BRAKES. WE DROVE THE CAR HOME (20 MILES) THAT DAY AND PARKED IT IN THE GARAGE AFRAID TO DRIVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230205June 7, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
HEATER KNOB STOPPED WORKING IN HOT POSITIION. MECHANIC FOUND A PLASTIC CONNECTOR ASSEMBLY WAS BROKEN UNDER DASH. VW SAID ONLY REMEDY WAS BUY A WHOLE HEATER ASSEMBLY AT COST OF $450 PLUS LABOR WHICH WAS APPROX 6 HOURS. SO ENTIRE JOB WOULD HAVE BEEN OVER $1000 TO FIX A PROBLEM CAUSED BY A SMALL REMOVABLE PLASTIC PIECE. AFTER DAYS OF SEARCHING IN JUNKYARDS IT WAS FOUND MANY OF THESE PART WERE BROKEN. WE ENDED UP GLUING ONE WE FOUND FOR A FIX. NOT SURE HOW LONG IT WILL LAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228525May 21, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. THE CONTACT STATED THAT HIS ABS LIGHT ILLUMINATED. HE CALLED THE MANUFACTURER AND THEY STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 02V031000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). HE WILL TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC. THE CURRENT MILEAGE WAS 64,000 AND FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228573May 21, 2008
FUEL SYSTEM, GASOLINE
SMELL OF GASOLINE INSIDE VEHICLE FOR 2-3 DAYS. NOTICED GAS MILEAGE WAS EXTREMELY BAD - HAD TRAVELED 100 MILES AND USED 1/2 TANK OF GAS. TOOK VEHICLE IN TO DEALER FOR DIAGNOSTIC. DEALER STATED FUEL LINE WAS COMPLETELY CORRODED, FUEL PUMP TO SENDING UNIT - GAS LEAKED INTO CAR'S TRUNK & REAR SEAT CARPETS. DEALER REPLACED FUEL PUMP, FILTER AND CLEANED CARPET - TOTAL CHARGE OF JUST OVER $1300. REQUESTED OLD PARTS BUT DEALER CLAIMED THEY WERE THROWN AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227269May 11, 2008
WHEELS, EQUIPMENT
I HAVE A 2001 VOLKSWAGEN JETTA WOLFSBURG EDITION, THE BBS WHEELS THAT COME WITH THE WOLFSBURG TRIM ARE DEFECTIVE. THE LIP AROUND THE WHEEL IS PITTING AND IS CORROSIVE. THERE IS NO APPROXIMATE INCIDENT DATE JUST OVER THE TIME OF PURCHASE THE WHEELS GET WORSE AND WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226964May 7, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. WHILE ATTEMPTING A U-TURN AT 15 MPH, THE VEHICLE LOST ALL ABS AND TRACTION CONTROL ABILITY. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS NOT BEEN REPAIRED. THE RECALL NUMBER AND DESCRIPTION WERE UNKNOWN. THE FAILURE MILEAGE WAS 96,239 AND CURRENT MILEAGE WAS 98,239. UPDATED 06/09/08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225295April 21, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
MY CAR HAS HAD MODULATION PROBLEMS WHICH COME AS POWER SURGES WHILE DRIVING AND MORE RECENTLY WHILE IDLING AT RED LIGHTS, STOP SIGNS AND IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225191April 20, 2008
ENGINE AND ENGINE COOLING
1). INCIDENT HAPPENED WITHOUT WARNING. VEHICLE STALLED OUT WHILE DRIVING, LEADING TO A LOSS OF POWER AND MANUEVERABLE. OWNER HAD TO DRIFT INTO RIGHT-HAND LANE TO FIND A PLACE TO PULL OVER. 2). NO DAMAGE OR INJURY WAS CAUSED BY THE INCIDENT, AS THERE WAS MINIMAL TRAFFIC ON THE HIGHWAY AT THAT TIME OF DAY. HOWEVER, LOSING POWER SUDDENLY AND WITHOUT WARNING COULD BE DISASTROUS IN HEAVIER TRAFFIC SITUATIONS OR ADVERSE ROAD CONDITIONS. CONSEQUENCE WAS TO LIMP TO CAR DEALERSHIP TO HAVE THEM DIAGNOSE AND MAKE REPAIR TO VEHICLE AT OWNER'S OUT-OF-POCKET EXPENSE. 3). CAR DEALERSHIPS DIAGNOSIS FOUND FAULTY ENGINE SPEED SENSOR (PART # 06A-906-433-C). SENSOR WAS REPLACED AT OWNER'S EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224597April 15, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS
ON A CLEAR DAY, DRY PAVEMENT, WENT TO BRAKE IN CITY TRAFFIC AND BRAKES FAILED CAUSING ME TO REAR END THE CAR IN FRONT ( CAUSING $2600 DAMAGES) AND TOTALLING MY CAR. NO INJURIES. AIR BAG DID NOT DEPLOY, POSSIBLY DUE TO THE LOW SPEED I WAS TRAVELLING. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10222290March 25, 2008
ENGINE AND ENGINE COOLING:ENGINE
DURING THE PAST MONTH I HAVE HAD MY CAR IN 2 TIMES FOR THE SAME PROBLEM, CHECK ENGINE LIGHT, WITH ENGINE SPUTTERING AND STALLING PERIODICALLY. THE FIRST TIME THE COILS AND SPARK PLUGS WERE REPLACED (DEALERSHIP CLAIMED THEY WERE LOSE AND BLACK), SECOND TIME THEY THOUGHT IT WAS THE BATTERY, WHICH WAS DUE TO BE REPLACED ANYWAY. NOW I AM ONE WEEK SINCE THE LAST SERVICE AND THE LIGHT HAS COME BACK ON WITH THE SAME PROBLEM. IF I DEPRESS THE CLUTCH FOR TOO LONG THE VEHICLE MAY SPUTTER AND POSSIBLY STALL, IT STALLED TWICE AT TRAFFIC LIGHTS ON MY WAY TO WORK, AND WHEN I TAKE OFF I HAVE TO HEAVILY ACCELERATE OR IT JUST WILL NOT GO AT ALL. I AM GOING TO CHECK THE MAF (MASS AIR FLOW) MYSELF TO SEE IF I CAN SEE ANYTHING, ELSE IT WILL BE BACK AT THE DEALERSHIP ON FRIDAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222010March 22, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, STRUCTURE:BODY
MULTIPLE FAILURES OF RADIATOR FAN, LEADING TO MULTIPLE REPLACEMENTS; MULTIPLE FAILURES/REPLACEMENTS OF OXYGEN SENSOR AND MASS FLOW SENSOR; MISDIAGNOSED REPLACEMENT OF CATALYTIC CONVERTER; WATER LEAKAGE INTO INTERIOR OF CAR; INCIDENTS STARTING OCCURRING IN 2004, LATEST IN MARCH 2008; NUMBER OF FAILURES IS AN AVERAGE OF 3 FOR EACH NOTED PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221962March 21, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
THE ELECTRONIC CONTROL UNIT OF THE ABS SYSTEM ON MY 2001 VOLKSWAGEN JETTA IS IN NEED OF REPLACEMENT AT A COST OF $2,500.00!! I KNOW FOR A FACT THAT THERE HAS BEEN A RECALL ON THIS PART FOR THIS YEAR, MAKE, MODEL BUT AM BEING TOLD THAT MINE IS NOT ONE OF THEM-THAT MY VIN # DOES NOT FALL INTO THE RECALLED ONES. I DO NOT KNOW HOW THIS CAN BE SINCE ALL OTHER INFORMATION MATCHES UP AND AM HAVING AN ISSUE WITH THE PART, WHICH I AM BEING TOLD CAN CAUSE FIRE HAZARD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221821March 20, 2008
VISIBILITY:GLASS, SIDE/REAR
MY 2001 JETTA HAS NOW HAD TWO WINDOWS FALL INTO THE DOORS. THE FIRST WAS THE FRONT PASSENGER SIDE. NOW THE REAR PASSENGER SIDE WINDOW HAS FALLEN THROUGH THE DOOR. THIS SEEMS TO BE A WELL KNOW AND COMMON ISSUE, BUT THERE IS CURRENTLY NO RECALL TO MY KNOWLEDGE. VOLKSWAGEN JETTA WINDOWS HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/VW_JETTA_WINDOW.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221368March 16, 2008
EQUIPMENT, ENGINE AND ENGINE COOLING
THE FAILURE WAS THAT THE LOOSE SPARK PLUG WIDENED THE COMBUSTION CHAMBER AND THAT CAUSED THE LOUD VIBRATION IN THE ENGINE. IT ALSO AFFECTED THE FUNCTION OF THE BRAKING SYSTEM, TOO. SO, I WAS TOLD BY THE RIVERSIDE VW DEALERSHIP THAT THE WHOLE CHAMBER HAS TO BE REPLACED AT THE COST OF $5,400. THE RIVERSIDE DEALERSHIP MADE A CONTACT WITH NEW CENTURY DEALERSHIP IN GLENDALE, CA AND THEY DID THE TUNE-UP ON APRIL 5, 2004. IT WAS CLEARLY THE MECHANIC WHO DID NOT SCREW THE SPARK PLUG TIGHTLY. IT WAS THE HUMAN ERROR ON THE PART OF THE DEALERSHIP. I COULD NOT USE THE CAR DUE TO THIS UNNECESSARY ERROR THAT COULD BE PREVENTABLE. I HAVE BEEN TAKING MY JETTA TO ALL THE VW DEALERSHIPS TO DO MAINTENANCE SERVICES AND REPAIRS, AS WELL. MY FEELING IS THAT THEY SHOULD REPLACE THE PART WHERE THE SPARK PLUGS ARE AT NO COST DUE TO CARELESS ERROR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220476March 9, 2008
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, EXTERIOR LIGHTING:BRAKE LIGHTS, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT, ELECTRICAL SYSTEM:IGNITION:MODULE
NUMEROUS PROBLEMS WITH 2001 VW JETTA, PURCHASED NEW IN JUNE, 2001.INCLUDING : WINDOWS SPORADICALLY MALFUNCTIONING (WHEN I CALLED VW CORPORATE AS WELL AS MY LOCAL DEALER, I WAS TOLD THAT AFTER THE DEALER EVALUATED PROBLEM I COULD BE RESPONSIBLE FOR THE LABOR CHARGE DEPENDING ON THE OUTCOME OF THEIR DIAGNOSIS!!); TRUNK LATCH HAS BEEN REPLACED ONCE (OUT OF WARRANTY) AND NOW LATCH DOES NOT RESPOND TO REMOTES NOR TO THE INSIDE RELEASE ON DRIVER DOOR; DRIVER DOOR LOCK DOES NOT RESPOND TO REMOTES NOR TO CONTROL ON DRIVER DOOR (THE OTHER THREE DOOR LOCKS ARE PRESENTLY FUNCTIONING); INTERIOR COATING ON PLASTIC DOOR HANDLES AND CENTER CONSOLE BEGAN TO PEEL WITHIN SIX MONTHS OF DELIVERY; CENTER CONSOLE LATCH BROKE LONG AGO; CHECK ENGINE LIGHT COMES ON/OFF SPORADICALLY (BROUGHT CAR TO CERTIFIED MECHANIC BUT PROBLEM UNDIAGNOSED); A WAX SUBSTANCE WAS CONSTANTLY RUNNING INTO DOORWELLS; VW DEALER REPLACED COIL, CABLES AND BUFFER IN RESPONSE TO ROUGH ENGINE IDLE COMPLAINT AND I INCURRED ALL COSTS AND INCONVENIENCE OF CAR IN SHOP , THIS AT 72,000 MILES,HAZARD LIGHTS MALFUNCTIONED; TURN SIGNALS MALFUNCTIONED; NOW I HEAR OF A BRAKE LIGHT RECALL AND AN EMERGENCY LIGHT SWITCH PROBLEM. I AM JUST REALIZING RECENTLY THAT I AM NOT ALONE WITH MY JETTA PROBLEMS, THAT NUMEROUS JJETTA OWNERS ARE HAVING THE SAME PROBLEMS ( I RESEARCHED ON INTERNET) . VW CUSTOMER SERVICE NOT HELPFUL AT ALL IN RESOLVING THESE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219833March 2, 2008
STRUCTURE:BODY
MY SUNROOF LEAKS AND LEAVES A PUDDLE ON THE DRIVERS SIDE FLOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219834March 2, 2008
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:BRAKE LIGHTS
MY BRAKE LIGHTS ARE CONSTANTLY GOING OUT. I WILL REPLACE THE LEFT AND THEN A MONTH OR SO LATER I HAVE TO REPLACE THE RIGHT, OR THE CENTER BRAKE LIGHT OR THE LICENSE PLATE LIGHT. I AM REPLACING ABOUT 4-5 LIGHTS PER YEAR ON THE REAR OF THE VEHICLE. *TR ALSO NUMEROUS ELECTRICAL PROBLEMS. 1/2 OF THE INTERIOR LIGHTS ARE NO LONGER WORKING, AND WHEN I UNLOCK THE CAR IT WILL AUTOMATICALLY LOCK ON ME WITHIN 15 SECONDS UNLESS I START THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218712February 21, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. WHENEVER THE CONTACT ATTEMPTS TO ACCELERATE FROM A STOP SIGN OR LIGHT, THE VEHICLE LUNGES AND/OR SURGES INTO THE NEXT GEAR. THE VEHICLE TAKES A LONG TIME TO SHIFT FROM THIRD TO FOURTH GEAR AND THEN DRIVES NORMALLY. THE CURRENT MILEAGE WAS 170,594 AND FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217747February 11, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN SHIFTING FROM REVERSE TO DRIVE THERE IS .5 TO 1 SECOND DELAY TO ENGAGE FORWARD GEAR. AT FIRST IT WAS BARELY NOTICEABLE BUT NOW IT FEELS LIKE 1 TO 2 SECONDS PASS BEFORE DRIVE GEAR IS ENGAGED. WHEN PARKING ON A HILL CAR ROLLS BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217134February 6, 2008
ELECTRICAL SYSTEM:IGNITION
UPON STARTING THE CAR, IT IDLED LOUDLY AND ROUGHLY. AFTER DRIVING FOR 2 MINUTES THE CAR BEGAN TO BUCK (AS IF THERE WERE MULTIPLE MINI STALLS WHILE DRIVING). WHEN THIS BUCKING/BUMPING BEGAN THE CHECK ENGINE LIGHT BEGAN TO FLASH. THE CAR WAS THEN DRIVEN TO A CAR DEALERSHIP SERVICE REPAIR SHOP WHERE IT WAS DETERMINED THAT THE IGNITION COIL HAD FAILED. THE OWNER, DESPITE TAKING VERY GOOD CARE OF THE CAR, WILL HAVE TO PAY TO GET THIS PART REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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