Volkswagen Jetta Complaints (1999)

349 consumer complaints on file.

#10073843June 24, 2004
STRUCTURE
WHEN IT RAINED THE FLOOR OF THE VEHICLE BECAME WET. THE OWNER TOOK THE VEHICLE TO THE DEALER. THEY FIXED IT AND TOLD THE OWNER THERE WAS NO GUARANTEE THAT THE REPAIR WOULD RESOLVE THE PROBLEM. *JB THE VEHICLE WAS RETURNED TO THE DEALER BECAUSE THE FLOORBOARD CONTINUED TO GET WET WHEN IT RAINED. THE DEALER HAS NOT PROVIDED A PERMANENT SOLUTION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076032June 8, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
RECALL NOTICE FOR CHECK/ REPLACE BRAKE LIGHT SWITCH.*MR THE FAULTY BRAKE LIGHT SWITCH CAUSED THE EMERGENCY BRAKE LIGHT TO REMAIN ON. THE VEHICLE WAS TAKEN TO A REPAIR SHOP THREE TIMES BUT THEY WERE UNABLE TO FIX THE PROBLEM (VOLKSWAGEN JETTA). THE DEALER WAS FINALLY ABLE TO IDENTIFY THE PROBLEM AND INFORMED THE CONSUMER IT WOULD COST $6000. THE CONSUMER TOOK THE VEHICLE ELSEWHERE FOR REPAIRS BECAUSE THE SERVICE DEALER'S STAFF SUDDENLY BECAME RUDE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075926June 8, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
CONSUMER RECEIVED NHTSA RECALL 04V096000 CONCERNING BRAKE LIGHT SWITCH. AFTER HAVING THE REPAIRS DONE VEHICLE STALLED, AND THE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074806June 4, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE THERMOSTAT HOUSING NEEDED TO BE REPLACED DUE TO COOLANT LEAKAGE. THIS PART HAD TO BE REPLACED TO PREVENT COOLANT LOSS. I HAD TO PURCHASE THE PART AND PAY TO HAVE IT REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074634June 1, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I WAS DRIVING HOME FROM WORK. IT WAS A NICE DAY SO I HAD THE FRONT WINDOWS OPEN PART WAY. WHEN I HIT THE EXPRESSWAY, I DECIDED TO PUT THE WINDOWS UP. WHEN I HIT THE SWITCH FOR THE PASSENGER WINDOW, I HEARD THE SOUND OF PLASTIC BREAKING. I LOOKED OVER AND SAW THE PASSENGER WINDOW FALL INTO THE DOOR. I DROVE HOME AND REMOVED THE PANEL TO FIND A COUPLE OF BROKEN PLASTIC CLIPS IN THE BOTTOM OF THE DOOR. I HAVE NOT CONTACTED VOLKWAGEN YET, BUY APPARENTLY THIS IS AN ONGOING PROBLEM THAT VOLKSWAGEN REFUSES TO RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073287May 28, 2004
SUSPENSION:FRONT:MACPHERSON STRUT
STRUTS (FRONT) NEEDED TO BE REPLACED AT OWNERS EXPENSE AFTER WARRANTY EXPIRED IN SPITE OF THE FACT THAT THE PROBLEM WAS REPORTED TO THE DEALER AT THE TIME OF DELIVERY OF THE CAR (WELL WITHIN THE WARRANTY PERIOD). THE REPORT OF PROBLEMS WAS IGNORED BY THE DEALER AND NOT EVEN RECORDED AS A COMPLAINT UNTIL AFTER THE WARRANTY HAD EXPIRED. WHEN THE DEALER DIAGNOSED THE PROBLEM (AFTER THE WARRANTY HAD EXPIRED) THEY INDICATED THAT THE CAR MUST BE IMMEDIATELY REPAIRED FOR SAFETY REASONS. THIS SAFETY PROBLEM EXISTED BEGINNING FROM THE TIME OF DELIVERY. THE DEALER AND VW HAVE REFUSED TO ADDRESS THE COST RELATED TO THIS ISSUE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073254May 27, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE CARS TRANSMISSION DID NOT LOCK IN THE PARK POSITION AND ROLLED IN THE CURB JUST MISSING ANOTHER CAR. THE AUTOMATIC TRANSMISSION SAFETY(FOR THE PARK POSITION) LOCK FAILED AND WILL NOT ALLOW ME TO PLACE THE CAR IN PARK. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072970May 21, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT
I OWN A 1999 VOLKSWAGEN JETTA. I HAVE NOW HAD TO REPLACE THE WINDOW REGULATOR ON 2 OCCASIONS. A QUICK SURVEY OF THE INTERNET SHOWS THAT THIS IS NOT AN UNUSUAL REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072672May 15, 2004
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
I HAVE A NEW 1999 VW JETTA TDI AND I KEEP HAVING PROBLEMS WITH BREAKING OIL PANS. THERE IS A PROBLEM WITH THE GROUNG CLEARANCE WITH THE CAR. I AM ON MT 3RD OIL PAN AND GOING ON THE 4TH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067566April 21, 2004
ELECTRICAL SYSTEM:IGNITION
MY 1999 JETTA IV (GLS VR6) NEEDED A NEW COIL PACK AT 75,000 MILES (ROUGH OPERATION IN WET WEATHER; ENGINE LIGHT FINALLY TURNED-ON). I HAVE READ THAT THE REPLACEMENT OF THE COIL PACK ON THE 1999 JETTA'S IS EXTREMELY COMMON. A RECALL ON THIS PART HAS BEEN ISSUED FOR THE 2000 AND 2001 VEHICLES, BUT NOT FOR THE 1999. I ALSO READ THAT SOME INDIVIDUALS MAY BE IN PURSUIT OF OBTAINING LEGAL ACTIONS TO RESOLVE MATTERS. THE PART AND LABOR IS EXPENSIVE. PLEASE ADVISE ON WHETHER A RECALL FOR THE 1999 COIL PACK OF JETTA VEHICLES WILL BE ACKNOWLEDGED?*A
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067569April 21, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING AT VARIOUS SPEEDS: THE VEHICLE LOSES SPEED CONTROL (ACCELERATION PEDAL NON-RESPONSIVE), THE EPC SENSOR LIGHT TURNS ON, AND THE ENGINE LIGHT TURNS ON. WITHOUT SPEED CONTROL I MUST QUICKLY MANEUVER TO THE SHOULDER TO AVOID OBSTRUCTION OF FREE-FLOWING TRAFFIC. IF I SHUT THE ENGINE OFF AND TURN IT ON AGAIN, THE VEHICLE REGAINS SPEED CONTROL UNTIL THE NEXT OCCURRENCE (THERE IS NO PATTERN). MY MECHANICS HANDHELD COMPUTER HAS IDENTIFIED AN INTERMITTENT PROBLEM WITH THE THROTTLE BODY, WHICH IS A BY-WIRE SPEED CONTROL SYSTEM. HAVING READ SIMILAR COMPLAINTS ON THE WEB, I SUSPECT THAT THIS MAY BE A COMMON PROBLEM WITH THIS SPEED CONTROL DEVICE THAT COSTS ALMOST $700 TO REPLACE (EXCLUDING LABOR).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067281April 16, 2004
VEHICLE SPEED CONTROL
WHILE DRIVING 75 MPH VEHICLE STALLED. THROTTLE SPEED SENSOR LIGHT FLASHED ON THE DASHBOARD FOR A MINUTE AND WENT OFF. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE THROTTLE SPEED SENSOR NEEDED CLEANING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065828April 9, 2004
ELECTRICAL SYSTEM
THE COIL PACK ON THE 1999 JETTA'S ON MORE THAN A NUMBER OF VEHICLES HAVE NEEDED TO BE REPLACED. A RECALL ON THIS PART HAS BEEN ISSUED FOR THE 2000 AND 2001 VEHICLES. MORE THAN A DOZEN OF INDIVIDUALS I HAVE PERSONALLY SPOKEN TO HAVE HAD THE SAME PROBLEM WITH THE 1999 JETTA AND MAY BE IN PURSUIT OF OBTAINING LEGAL ACTIONS TO RESOLVE MATTERS. THE PART AND LABOR CAN EASILY COST OVER $600 TO REPLACE. PLEASE ADVISE ON WHETHER A RECALL FOR THE 1999 COIL PACK OF JETTA VEHICLES WILL BE ACKNOWLEDGED?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065755April 8, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH MY PASSEGER SIDE WINDOW AND THE REAR WINDOW OF THE PASSENGER SIDE DOES NOT WORK - I HEARD THERE WAS A RECALL BUT I CAN NOT FIND ANY INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062158March 14, 2004
SEAT BELTS:REAR/OTHER
THE CENTER REAR SEATBELT LOCKED UP AND WILL NOT RELEASE, WAS TOLD BY DEALER AND VW CUSTOMER SERVICE THAT THIS IS EXTREMELY COMMON, I WAS ADVISED I CAN EITHER PAY THE $200 + TO GET IT REPAIRED OR ELSE CUT IT AND NOT USE IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062053March 12, 2004
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
WHILE DRIVING TO WORK, MY HEADLIGHTS, DASHLIGHTS, HEATER/DEFROST, ALL WENT OUT AND MY E-BRAKE LIGHT CAME ON. DO TO THE CONDITIONS AND THE COLD, MY WINDSHIELD FOGGED UP EXTEMEMLY QUICKLY AND MADE IT DIFFICULT TO DRIVE. THIS HAS HAPPENED MANY TIMES SINCE, ALMOST ON A DAILY BASIS. I FIGURED OUT LATER ON, THAT BY MOVING THE IGNITION SWITCH AROUND, EVERYTHING WENT BACK TO NORMAL. I HAVE NOT CONTACTED THE DEALER ABOUT THIS DUE TO MY MILITARY SCHEDULE. I AM DEPLPYED RIGHT NOW AND AM PLANNING TO CONTACT THE DEALER IN FARGO AS SOON AS I RETURN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054779January 23, 2004
VEHICLE SPEED CONTROL
I WAS DRIVING MY 1999 VW JETTA AT HIGHWAY SPEEDS, AND IT SUDDENLY BEGAN TO ACCELERATE. I SHIFTED THE CAR INTO NEUTRAL, AND THE ENGINE CONTINUED TO REV TO THE REDLINE. I THEN TAPPED THE GAS PEDAL AND THE THROTTLE RELEASED. MY WIFE HAD THE SAME PROBLEM ON A SIDE ROAD. THE CAR BEGAN TO ACCELERATE, AND SHE APPLIED THE BRAKES BUT COULD NOT STOP THE CAR. SHE TURNED THE IGNITION OFF AND WAS ABLE TO STOP SAFELY USING THE EMERGENCY BRAKE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055608January 21, 2004
VEHICLE SPEED CONTROL
WHILE DRIVING VEHICLE STALLED UNEXPECTEDLY AND THEN ENGINE REVVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070800January 15, 2004
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, WHEELS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2 DAYS AFTER WE PURCHASE THE CAR A BRAKE SHOE BRAKET CAME OFF AND WAS RUBBING THE REAR ROTOR. JULY, 3 WINDOWS WENT BAD, 2 WERE THE WIRING AND 1 WAS THE MOTOR. OCTOBER THE FRONT WHEEL BEARING NEEDED REPLACED PLUS WHEEL ALIGNMENT. SEPTEMBER THE EXHUAST BROKE OFF BEHIND THE CATALYTIC CONVERTER I HAD IT FIXED MYSELF. THE EXHUAST HAD ALSO BROKE OFF 6 MONTHS EARLIER IN FRONT OF THE MUFFLER BUT I FIXED IT. ONE WINDOW THAT THEY FIXED IN JULY 2002 WENT BAD AGAIN IN JUNE OF 2003 AND NEEDED FIXED. THE REAR BRAKE ON THE SAME WHEEL THAT THEY FIXED IN JANUARY OF 2001 HAS GONE BAD NOW. I'M DONE WITH THIS CAR. IT'S BEEN IN THE SHOP MORE THEN I HAVE EVER HAD ANY CAR COMBINED. THANKS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10053472January 6, 2004
SEAT BELTS:REAR/OTHER
REAR PASSENGER'S SEAT BELT BROKE. AFTER PUTTING THE SEAT IN THE RECLINING POSITION A PIN BROKE WHICH CONTROLLED THE RELEASING OF THE SEAT BELT, SAID THE DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Jetta