Volkswagen Jetta Complaints (1996)

174 consumer complaints on file.

#856367February 7, 2000
SEATS
BOTH BUCKET SEATS HAVE NO CUSHION. CONSUMER IS SITTING ON THE FRAME IN BOTH FRONT SEATS. DEALER SAID THEY REALIZED THE PROBLEM, AND THEY WERE WILLING TO PAY 25 % AS LONG AS CONSUMER PAID 75% FOR REPAIRS. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855607January 27, 2000
ELECTRICAL SYSTEM:HORN
HORN DOESN'T WORK AT ALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717239January 12, 2000
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
MY NAME IS TONYA M SHEARS MY BROTHER PATRICK W RICE PURCHASED THE CAR FOR ME. ON 12-1-99 I WAS ON MY WAY TO HIS HOUSE. I WAS TRAVELING WEST ONTO SOUTH CONVERSA. MISS CARTER WAS TRAVELING NORTH ONTO MARION AVE. SHE WAS GOING ABOUT 40-45MPH WHEN SHE RAN A STOP SIGN. MY CAR HIT HERS HEAD ON BOTH MY AIR BAGS CAME OUT. MY CAR DID ABOUT AN 360 TURN. WHEN MY CAR DID COME TO AN COMPLETE STOP MY SEAT BELT HAD CAME OFF. WHEN YOU PUT YOUR SEAT BELT ON, YOU PUT IT ON FOR SAFETY NOT FOR IT TO COME OFF DURING AN ACCIDENT. THAT IS WHEN YOU NEED YOUR SEAT BELT THE MOST. THE CAR WAS LOCATED AT CAMPBELL BODY SHOP AT 507 AMELIA AVE SPARTANBURG, SC 864-583-5616. THE CAR WAS A TOTAL LOSE. YOU CAN SPEAK WITH ANNE KOHLMAYER AT 1-800-331-4920 EXT 230 SHE IS WITH GENERAL ACCIDENT. PLEASE LOOK INTO THIS MATTER IS GET BACK WITH ME. I JUST THANK GOD THAT MY CHILDREN WAS NOT IN THE CAR. THANK YOU AND GOD BLESS. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#715652December 5, 1999
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FREEZING DOOR LOCKS, BROKEN WINDOW REGULATORS, INABILITY TO USE AFTERMARKET DISC BRAKE PADS AND OTHER ITEMS ARE ACKNOWLEDGED BY VW IN "TECHNICAL BULLETINS" BUT CUSTOMER MUST PAY FOR THEIR ERRORS. I AM HAPPY TO PROVIDE ADDITIONAL INFO. ABOUT THIS IF CONTACTED. CUSTOMER SHOULD NOT HAVE TO PAY FOR MANUFACTURER ERRORS (ACKNOWLEDGED BY MANUFACTURER.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784255November 1, 1999
POWER TRAIN:MANUAL TRANSMISSION, VISIBILITY:SUN/MOON ROOF ASSEMBLY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TRANSMISSION JUMPS WHEN SWITCHING FROM 1ST TO 2ND, AND 2ND TO 3RD, TRANSMISSION WAS REPLACED BY DEALER AT 43K, HOWEVER PROBLEM IS RECURRENT.*ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714082October 29, 1999
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY WINDOWS HAVE REPEATEDLY FAILED. I AM THE ONLY PERSON IN MY CAR. VW WILL DO NOTHING TO REMEDY THE SITUATION. THE BACK WINDOWS ARE RARELY USED AND HAVE ALSO FAILED. THE FAULTY PARTS ARE ALWAYS MOTOR AND REGULATOR. THIS REPRESENTS A DANGEROUS SITUATION FOR ME. I AM A FREQUENT USER OF A RIVER "FERRY". BAD WINDOWS ARE DANGEROUS IN THIS SITUATION. I HAVE RECEIVED TO HELP FROM MY DEALERSHIP OR VW. PLEASE HELP. SINCERELY, HELLER HODGE-MOORE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713186October 12, 1999
ELECTRICAL SYSTEM:IGNITION, EXTERIOR LIGHTING:HEADLIGHTS, VISIBILITY:WINDSHIELD WIPER/WASHER
IGNITION WAS STICKING.DRIVING AT 55 GOING TO TURN HEADLIGHTS ON,THERE ARE NONE. PULL OVER TURN CAR OFF AND KEEP RESTARTING.WIPERS THE SAME. BROUGHT IN FOR REPAIR. TOLD IGNITION STICKING.REPLACE AT MY COST. NEVER TRIED WHILE DRIVING BUT EXPERIMENTED AT A STOP. IF CAR IS RUNNING AND YOU LIGHTLY TOUCHED IGNITION...CAR WOULD SHUT OFF.THIS I ASSUME WOULD ALSO HAPPEN WHEN DRIVING. I WAS QUITE A FEW CUSTOMERS WERE BRINGING IN THEIR CAR WITH THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712844October 5, 1999
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, UNKNOWN OR OTHER
THE REAR WINDOW MOTOR DOES NOT FUNCTION. WHEN THE PROBLEM WAS ASSESSED BY THE DEALER, THEY SAID THAT IT WAS NO LONGER UNDER WARRANTY AND THAT IT WOULD COST $350 TO FIX THE MOTOR. THE MOTOR WAS TAKEN OUT OF THE DOOR UNTIL WE DECIDE WHEN OR HOW TO TAKE CARE OF THIS MATTER. IT IS A MANUFACTURERS DEFECT AND THE COST SHOULD BE COVERED BY THEM. THE CHECK ENGINE LIGHT COMES ON FREQUENTLY AND IS OFTEN TAKEN TO THE DEALERSHIP FOR A CHECK-UP. WHEN TAKEN TO THE DEALER, THEY REPLIED THAT THERE WAS NOTHING WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845606August 23, 1999
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
A PIECE OF METAL IN THE ROAD RUPTURED THE PLASTIC FUEL LINES UNDER THE VEHICLE, ALLOWING GAS TO FLOW OUT OF THE VEHICLE ONTO THE GROUND. DEALER SAID THE FUEL RETURN LINE HAS TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709828August 10, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ENTIRE ABS HAS FAILED. THIS INCLUDES THE ECM, THE ABS PUMP AND THE SENSOR. THIS WILL COST OVER $1600.00 TO FIX. THE CAR IS BARELY 3 YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709602August 4, 1999
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ELECTRONIC THERMOSTATICALLY CONTROLLED FAN VIBRATIONS CAUSED THE ELECTRICAL CONNECTION TO BECOME UNRELIABLE IN VEHICLE. EVENTUALLY THIS CONNECTION WAS COMPLETELY SEVERED CAUSING THE FAN TO BECOME INOPERABLE LEADING TO ENGINE OVERHEATING. BEFORE THE CONNECTION FAILED COMPLETELY, A SPARK WOULD BE CREATED WHEN THE RADIATOR TEMPERATURE SWITCH OR THE AIR CONDITIONING SWITCH WOULD SEND POWER TO THE FAN. I BELIEVE THIS IS A SAFETY PROBLEM THAT COULD HAVE LED TO AN ENGINE FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#782516July 8, 1999
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, POWER TRAIN:MANUAL TRANSMISSION
LEFT FRONT WINDOW MOTOR FAILED CAUSING WINDOW NOT TO OPEN OR CLOSE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#782553July 7, 1999
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE CRUISE CONTROL WORKS INTERMITTENTLY, 60% OF THE TIME IT WILL NOT SETAND WHEN IT DOES IT SOMETIMES TURNS ITSELF OFF WHIL CONSUMER IS DRIVING, DEALER ATTEMPTED TO FIX BUT PROBLEM STILL EXIST. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#841820July 7, 1999
POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT
THE CV JOINTS DISINTERGRATED, CAUSING AXLE TO SEPARATE FROM THE DRIVETRAIN. ALSO DESTROYING THE FRONT RIGHT TIRE. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707833June 23, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, AIR BAGS, AIR BAGS:SIDE/WINDOW, STRUCTURE:BODY:DOOR
I AM DUBIOUS ABOUT THE SAFETY OF A WELL MAINTAINED CAR WHEN THE TRANSMISSION FAILS IN THE FIRST 6 MONTHS. THE MANUFACTURER'S SERVICEMAN JUMPS THE BATTERY AGAINST OWNERS MANUAL RECOMMENDATIONS AND BLOWS THE INTERNAL FUSE FOR THE RADIO AND SETS OFF THE AIRBAG SENSOR (NEITHER REPAIRED BY THE DEALER AT NO CHARGE. ALSO,) TIRES NEEDING REPLACEMENT AT LESS THAN 20,000 MILES - LOCK CYLINDER FALLLING OUT OF DRIVER'S SIDE DOOR- AND ALL THE POWER LOCKS FAILING, RESULTING IN HAVING TO GO TO THE DEALER JUST TO GET OUT OF THE CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707619June 16, 1999
ELECTRICAL SYSTEM
THIS JETTA HAS HAD ELECTRICAL PROBLEMS SINCE 8 MONTHS AFTER PURCHASE. FIRST, IT WAS THE 'DOOR AJAR' CHIME(11/96), THEN THE AIR CONDITIONER ON/OFF, 6/97, THEN THE 'HEADLIGHT IS ON' BUZZER AND THE 'COOLANT WARNING' LIGHT BEGAN FLASHING ON, 12/97, COOLANT WARNING LIGHT FLASHING AGAIN 5/98 , AND FINALLY COOLANT WARNING LIGHT FLASHING CONSTANTLY 6/98.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#782496June 9, 1999
POWER TRAIN:CLUTCH ASSEMBLY
TRANSMISSION CLUTCH PACK FAILED. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838915June 7, 1999
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
LOCKS HAVE FALLEN APART AND CAME OUT OF PLACE, CAUSING THEM TO BECOME INOPERATIVE. THIS MAKES IT DIFFICULT TO ENTER AND EXIT VEHICLE. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838706June 1, 1999
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHEN DRIVING AT 35 MPH PASSENGER'S SIDE DOOR FLEW OPEN, AND PASSENGER ALMOST FELL OUT OF VEHICLE DUE TO LATCH BEING BROKEN. ALSO, WHEN SHUTTING PASSENGER'S SIDE DOOR, DOOR WILL POP OPEN BECAUSE OF THE LATCH BEING BROKEN, AND LOCKS DON'T WORK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#545659May 18, 1999
SUSPENSION:REAR
REAR AXLE BROKE WHILE CONSUMER WAS DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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