Volkswagen Jetta Complaints (1997)

141 consumer complaints on file.

#8017489August 28, 2002
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
CLUTCH FAILED TO ENGAGE IN STOP AND GO TRAFFIC WHILE DRIVING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017492August 28, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S DOOR WOULD NOT OPEN FROM INSIDE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013720July 11, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH PASSENGERS POWER WINDOWS FELL DOWN INSIDE DOOR. VEHICLE HAS NOT BEEN EXAMINED BY DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013673July 10, 2002
SEATS:FRONT ASSEMBLY:POWER ADJUST
WHILE DRIVING NOTICED SOME SMOKE COMING FROM UNDER VEHICLE. CONSUMER PULLED OVER/ CAR ALARM SOUNDED, AND SMOKE STARTED POURING OUT OF DOORS. CAUSE MIGHT BE ELECTRICAL. WIRES UNDER SEAT MALFUNCTIONED AND CAUGHT ON FIRE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#763563June 27, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
EVERY VOLKSWAGEN OWNER I HAVE EVER TALKED HAS HAD ONE OF THESE WINDOWS FAIL AND YET VOLKSWAGEN NOT ONLY HASN'T FIXED THE PROBLEM THEY KEPT THE DESIGN THE SAME WHEN THEY REDESIGNED MUCH OF THE REST OF THE CAR. I KNOW ITS JUST A POWER WINDOW. BUT THINK ABOUT A 4 SQFT HOLE OPENING UP IN YOUR CAR AS YOU DRIVE DOWN THE FREEWAY WITH A CHILD OR PET IN THE BACK SEAT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008015April 18, 2002
SUSPENSION:MULTIPLE AXLE, ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE REAR PASSENGER TIRE CAME OFF ON THE HIGHWAY WHILE GOING 35MPH. THE WHEEL BEARING AXLE FAILED CAUSING THE VEHICLE TO DROP TO THE GROUND WITH THE BRAKE DRUM STILL ATTACHED TO IT .THE DEALER WAS NOTIFIED AND THE PROBLEM WAS DUE TO NEGLECTING THE WHEEL BEARING FOR REGULAR SERVICE. NLM THE BRAKE DRUM OUTER AND INNER WHEEL BEARINGS WERE REPLACED. THE COOLING SYSTEM WAS LOOSING COOLANT AT TIMES. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759389March 15, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE POWER WINDOW MOTOR AND REGULATOR HAD FAILED FIVE TIMES IN 3 OF THE 4 WINDOW ON THE CAR. VOLKSWAGEN KNOWS OF THE PROBLEM, BUT REFUSES TO REPAIR THE PROBELM WITHOUT CHARGING FOR THE REPAIR. THIS IS A WIDESPREAD PROBLEM WITH VOLKSWAGENS FROM 1997-1999. I EVEN HAD A WINDOW REGULATOR AND MOTOR INSTALLED BRAND NEW OUT OF THE BOX THAT WAS FAULTY. HELP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004124February 15, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN APPLYING BRAKES THERE IS A LOUD STREAKING GRINDING NOISE. DEALERDSHIP IS AWARE OF PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002037January 11, 2002
UNKNOWN OR OTHER
WHILE DRIVING ENGINE LIGHT WILL ILLUMINATE AND REMAIN ON. CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754890November 25, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION ORIGINALLY STARTED OUT NOT SHIFTING INTO DRIVE UNTIL THE CAR REACHED 50 MPH. I HAVE REPEATEDLY COMPLAINED OF THIS PROBLEM OVER THE PAST 4 YEARS AND NOW MY CAR IS AT THE POINT THAT I HAVE TO PARK ON AN INCLINE SO THAT WHEN I START MY CAR AND GO FORWARD I JUST HOPE IT GOES INTO GEAR, IT WILL ROLL SLOWLY, AND AFTER IT WARMS UP, EVEN IN 70 DEGREE WEATHER OR ABOVE IT IS A PRAYER IF IT STARTS. GOING INTO REVERSE IS NOT A GIVEN. DON'T EVEN GO THERE. TWO DEALERSHIP SERVICE MANAGERS SAY THAT IT IS A TRANSMISSION PROBLEM AND THAT THE MFG. SHOULD REPLACE THE TRANSMISSION, HOWEVER THEY DECLINE TO DO SO. I HAVE TO BE IN TRAFFIC AND TO TAKE OFF PUTS ME IN DANGER AND OTHER DRIVERS. MID AMERICA MOTORS ON NO. LINDBERGH SAYS THAT IT HAS TO BE FIXED. SUNTRUP WHO SOLD THE CAR DOESN'T WANT ANYTHING ELSE TO DO WITH THIS CAR, EVEN THOUGH PHYLLIS SUNTRUP SERVICE COORDINATOR KNOWS THAT VOLKSWAGEN SHOULD FIX IT, HER HANDS ARE TIED. AFTER WE HAVE HAD TWO OTHER DEALERSHIPS LOOK AT THE PROBLEM, WE NOW KNOW AND DISTRUST SUNTRUP TO DO ANYWORK ON THE CAR. I WANT MY CAR FIXED, BEFORE I AM KILLED IN IT. I HAVE CONSISTENTLY ASKED FOR THIS PROBLEM TO BE FIXED OVER THE LAST 4 YEARS, NOW I AM RUNNING OUT OF TIME. BOB AT MID AMERICA SAYS I SHOULD TAKE THIS HIGHER AND YOU GUYS ARE IT. WHEN I BOUGHT THIS THE ADVERTISEMENT WAS BASED ON YOU COULD DRIVE THIS VEHICLE FOR 200,000 MILES. PLEASE HELP ME, BELIEVE IT OR NOT I AM A ONE CAR FAMILY WHICH IS UNHEARD OF TODAY, BUT WE ARE, AND WE JUST WANT IT TO WORK PROPERLY. MY FIRST AND LAST VOLKSWAGEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754763November 21, 2001
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
JETTA WAS EVALUATED AT VW REPAIR SHOP AND WAS TESTED FOR SEVERAL DAYS OVER THE LAST 4 WORKING DAYS. ELECTRICAL AND FUEL SYTEM WAS CHECKED AND NOTHING FOUND SO FAR. CAR ENGINE STALLS INTERMITTENTLY REGARDLESS OF SPEED OR TEMPERATURE OF ENGINE. HAVE NOT DRIVEN IT ON THE FREEWAY DUE TO SAFETY CONCERNS. WAS DRIVING ON CITY STREETS AND SUDDENLY THE ENGINE CUTS OUT WHILE DRIVING. HAS NOTHING TO DO WITH SLOWING DOWN OR ACCELERATING. CONCERNED THAT THERE MAY BE OTHER REPORTED PROBLEMS SIMILAR TO THIS IN THIS MODEL BUT CANNOT FIND ANY INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785697October 1, 2001
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
THE BATTERY EXPLODED AS CONSUMER TRIED TO START THE VEHICLE. POSSIBLE MANUFACTURING DEFECT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892858July 16, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, TIRES
CONSUMER GOT A SAFETY ADVISORY LETTER FROM VOLKSWAGEN REGARDING FUEL TANK SYSTEM AND RIGHT REAR TIRE. CONSUMER STATED THAT THIS LETTER SHOULD BE CALLED A RECALL. CONSUMER FELT PEOPLE WOULD IGNORE AN ADVISORY LETTER. PLEASE ADD VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892508July 11, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:MANUAL TRANSMISSION
VEHICLE WILL NOT FULLY DISENGAGE FROM FIRST TO SECOND GEAR, CAUSE UNKNOWN. *AK*SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891706June 29, 2001
AIR BAGS:FRONTAL
PASSENGER'S AIR BAG DEPLOYED WHILE DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889720June 4, 2001
SUSPENSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING 35 MPH CONSUMER SWERVED TO AVOID A DOG, WHEN HE DROVE BACK ONTO PAVEMENT VEHICLE HIT SHARP EDGE OF PAVEMENT. VEHICLE THEN WENT INTO A UNCONTROLABLE SPIN, SKIDDED AND SLID DOWN A 4 FOOT EMBANKMENT. VEHICLE WAS TOTALLED. *AK CONSUMER STATES HE USED ALL PROPER ANTI SKID STEERING PROCEDURES, HOWEVER VEHICLE WAS UNCONTROLLABLE *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#888763May 21, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, AIR BAGS:SIDE/WINDOW
CONSUMER WAS TRAVELING ON HIGHWAY AND TRANSMISSION WENT OUT WITHOUT PRIOR NOTICE, VEHICLE WILL NOT GO INTO FORWARD. DRIVER'S SIDE AIRBAG DEPLOYED WITHOUT AN ACCIDENT. DEALERSHIP WAS AWARE OF PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744587April 26, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION IS SLIPPING AND THE CAR HAS ONLY 73000 MILES ON IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744594April 26, 2001
VISIBILITY:WINDSHIELD
MY FRONT WINDSHIELD HAS CRACKED 5 TIMES AT VERY LOW SPEEDS. IT SEEMS LIKE EVEN IF A FLY HITS IT IT TENDS TO CRACK/CHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886062April 17, 2001
ELECTRICAL SYSTEM:WIRING, STRUCTURE:BODY:DOOR
ALL FOUR DOORS ON DRIVER'S AND PASSENGER'S SIDES AND REAR DOORS WILL NOT UNLOCK FROM EITHER INSIDE OR FROM OUTSIDE DUE TO WIRING HARNESS THAT NEEDED REPLACING AS A RESULT OF CORROSION. CONSUMER HAS CONTACTED DEALER. VEHICLE HAS BEEN IN AND OUT OF DEALER FOR ELECTRICAL PROBLEMS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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