Volkswagen Jetta Complaints (2008)

188 consumer complaints on file.

#10991617May 25, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS PARKED WITH THE KEY OUT OF THE IGNITION, THE CONTACT ENTERED THE VEHICLE ON THE PASSENGER SIDE. HALF OF HER BODY WAS INSIDE THE VEHICLE AND ONE LEG WAS HANGING OUTSIDE THE VEHICLE. THE CONTACT HEARD A CLICKING NOISE AND THE VEHICLE STARTED TO ROLL BACK ACROSS THE PARKING LOT. THE VEHICLE CROSSED FOUR LANES OF TRAFFIC UNTIL IT WAS STOPPED BY STEEL CABLES THAT WERE SECURING A LIGHT POLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. AFTERWARDS, THE CONTACT EXPERIENCED BODY SORENESS. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959007March 6, 2017
ENGINE
FAULTY TIMING CHAIN TENSIONER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937294December 23, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I FIRST STARTED EXPERIENCING THIS PROBLEM WITH THE REAR PASSENGER DOOR ON MY VW JETTA IN DECEMBER 2015. THE DOOR WOULD NOT LOCK USING THE KEY REMOTE. I HAVE TO MANUALLY LOCK THE DOORS BY PUSHING THE KEY INTO THE DRIVER SIDE DOOR IN ORDER TO GET A BEEP SOUND AND FLASHING INDICATORS TO CONFIRM THAT ALL THE DOORS ARE LOCKED. I TOOK THE CAR TO THE VW DEALERSHIP WHICH COST $480 TO FIXED ONE DOOR. ABOUT FOUR MONTHS AFTER FIXING THE DOOR, SOMEONE BROKE INTO THE CAR WHICH I LATER FOUND OUT THAT THE DRIVER SIDE REAR DOOR LOCK ALSO FAILED AND WASN'T WORKING. THE DIFFERENCE THIS TIME WAS, MANUALLY USING THE KEY WOULD ONLY LOCK THREE DOORS (2 FRONT DOOR AND PASSENGER SIDE REAR DOOR, WHICH I HAD FIXED PRIOR TO THE SECOND FAILURE). I TOOK THE CAR TO THE DEALERSHIP AGAIN AND HAD TO PAY ANOTHER $480 TO GET IT FIXED. ABOUT A MONTHS AFTER THE SECOND FAILURE, THE FRONT PASSENGER SIDE DOOR LOCK STOP WORKING WHICH COST ME ANOTHER $480. CURRENTLY, THE DRIVER SIDE DOOR LOCK IS NOT WORKING. I ASKED THE VOLKSWAGEN SERVICE ADVISOR IF VOLKSWAGEN IS GOING TO OR PLANNING ON CORRECTING THIS PROBLEM AND THE ANSWER I GOT WAS 'NO, IT'S NOT A SAFETY ISSUE.' WHY DO CAR DOORS LOCK AUTOMATICALLY WHILE DRIVING? COULD IT SOMEWHAT BE FOR SAFETY REASON? WHEN ONE OF THE DOOR LOCK FAILS, THE CAR DOORS ARE NOT LOCKED WHILE DRIVING. THIS IS A WELL-KNOWN PROBLEM WITH MOST OF THE VOLKSWAGEN MODELS. DOES VOLKSWAGEN CARES? COULD THIS BE DANGEROUS FOR A CHILD OR ADULT IN THE BACK/FRONT SEAT OF A CAR DRIVING AROUND WITH UNLOCK DOORS? PLEASE, PLEASE I'M CRYING FOR HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928049November 26, 2016
VEHICLE SPEED CONTROL
THE VEHICLE ACCELERATED UNCONTROLLABLY. UNENTENDENT ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918618October 24, 2016
UNKNOWN OR OTHER
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916447October 17, 2016
POWER TRAIN
AT A STOP, WHEN ACCELERATING, THE CAR MAY JERK OR HESITATE. HARD SHIFTING FROM 2 TO 1 CAN CAUSE THE PERSON BEHIND TO REAR END OR THE CAR NEXT TO YOU TO HIT YOU WHEN YOU SUDDENLY STOP MOVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914809October 7, 2016
WHEELS
I HAVE 2 WHEELS THAT KEEP LOSING AIR, I KEEP BRINGING IT BACK TO PEP BOYS THINKING THEY WERE SELLING ME DEFECTIVE TIRES. MY LAST INCIDENT WAS IN WEDNESDAY OCTOBER 5, ON THE WAY BACK FROM SAN DIEGO I EXPERIENCED A SUDDEN LOSS OF AIR PRESSURE AND ALMOST CRASHED AT FREEWAY SPEEDS. THE TOW TRUCK DRIVER TOLD ME ITS THE VW WHEELS AND THEY ARE UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905971September 13, 2016
ELECTRICAL SYSTEM
WHILE THE VEHICLE WAS IN MOTION ON A HIGHWAY, THE TURN SIGNALS BEGAN TO ACT ERRATICALLY. INITIALLY ONLY THE LEFT TURN SIGNALING APPEARED TO BE AFFECTED, AND WOULD FAIL TO MAKE ANY INDICATION ON THE DASH OR ILLUMINATE THE LIGHTS. SHORTLY AFTER THIS, ATTEMPTING TO SIGNAL A RIGHT TURN WOULD ACTUALLY RESULT IN THE LEFT TURN INDICATOR LIGHTS ILLUMINATING (YES, THE OPPOSITE OF WHAT WAS INTENDED). AS I AM ONE OF THE INDIVIDUALS DEALING WITH THE DOOR CONTROL ISSUE, I AM UNABLE TO USE MY WINDOW. I COULD NOT USE ARM SIGNALLING TO MAKE MY INTENTIONS CLEAR TO OTHER DRIVERS. IT WAS VERY DIFFICULT TO CHANGE LANES ON THE HIGHWAY. I BELIEVE THAT THERE WAS A SIMILAR ISSUE, AND ASSOCIATED RECALL, WITH THE 2002 JETTA TURN SIGNAL INDICATOR/SWITCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887820July 22, 2016
ENGINE, FUEL/PROPULSION SYSTEM
WHILE I WAS DRIVING THE CAR STARTED SHAKING AND WHEN I CHECKED THE OIL THERE WAS NO OIL ON THE DIPSTICK.NO OIL LIGHT CAME ON AND WHEN I BROUGHT IT TO MY MECHANIC HE STATED THAT THE REAR SEAL NEEDED TO BE REPLACED. THIS CAR HAS ONLY 120,000 MILES ON IT WHEN I CALLED THE VW DEALER IN SACO MAINE I WAS TOLD THAT WHEN IT IS REPAIRED I SHOULD ALSO HAS THE PVB VALVE CHANGED THAT IT IS NOW MADE OUT OF A BETTER MATERIAL- HE STATED THAT IT IS A COMMON PROBLEM WITH THAT SPECIFIC MOTOR THAT WHEN THE PVB VALVE PUTS TOO MUCH PRESSURE ON THE SEAL CAUSING IT TO BREAK BUT STATED THERE IS NO WARRANTY COVERAGE OR RECALL. IT IS AN EXPENSIVE REPAIR AS THEY NEED TO COMPLETELY REMOVE THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876296June 23, 2016
POWER TRAIN
VEHICLE HAS STARTED TO DISPLAY SOME OF THE CHARACTERISTIC SLIPPING AND LURCHING DSG ISSUES THAT VW KNOWS ABOUT. I TOOK IT TO THE DEALERSHIP AND WHEN THE TECH TOOK IT OUT FOR A TEST DRIVE, HE ACTUALLY EXPERIENCED THE ISSUE HIMSELF. UNFORTUNATELY, THE COMPUTERS AREN'T THROWING ANY CODES SO THEIR ONLY ADVICE WAS TO KEEP DRIVING IT UNTIL IT GETS WORSE AND I CAN BRING IT BACK AND THEY CAN MORE EASILY DUPLICATE THE PROBLEM. SO BASICALLY I'M DRIVING A TIME BOMB. VW KNOWS THERE'S ISSUES WITH THIS TRANSMISSION, THE VW DEALERSHIP TECH EXPERIENCED THE ACTUAL ISSUE HIMSELF, BUT THEY WON'T DO ANYTHING UNTIL IT GETS WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873334June 8, 2016
ELECTRICAL SYSTEM
I PULLED INTO A GAS STATION AND TRIED TO TURN OFF ENGINE TO FUEL THE CAR. AN IGNITION MALFUNCTION WOULD NOT ALLOW ME TO TURN ENGINE OFF OR REMOVE KEY FROM IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864434May 11, 2016
AIR BAGS
TAKATA RECALL MY DASH READS, "AIRBAG FAULT".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863938May 9, 2016
POWER TRAIN
THE CAR STALL IN MIDDLE OF THE ROAD WHILE DRIVING, THEN THE TRANSMISSION HAS THE ISSUE AS CAR DOES NOT MOVE TO DRIVE OR REVERSE. THE ISSUE CAN CAUSE THE SEVERE ACCIDENT. THIS NEEDS TO LOOK INTO THIS. I BELIEVE SIMILAR INSTANCES HAVE REPORTED: HTTP://ABCNEWS.GO.COM/GMA/STORY?ID=8378724
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846338March 13, 2016
AIR BAGS
THE AIRBAG MALFUNCTION LIGHT IS ON. I CHECKED AND THE PROBLEM SEEMS TO BE THE STEERING WHEEL CLOCK SPRING THAT CAN BE CONTAMINATED BY DEBRIS, WHICH MOVES THE PART'S GUIDE LOOPS OUT OF POSITION. THIS CAN CAUSE A TEAR IN THE ELECTRICAL CABLE THAT CONTROLS THE DRIVER'S AIRBAG. IF THIS HAPPENS, A WARNING LIGHT WOULD ILLUMINATE, BUT THE SAFETY DEVICE WOULD NOT DEPLOY IN A CRASH. VW IS STILL IDENTIFYING ALL OF THE AFFECTED VINS AND DEVELOPING A FIX. I SOW THAT THE 2010 JETTA ARE RECALLED FOR THE SAME PROBLEM. WHY MY CAR IS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836460February 16, 2016
SEATS
DRIVER HEATED LEATHER SEAT CAUGHT FIRE AFTER CAR WAS TURNED ON AND THE HEATED SEAT BUTTON WAS TURNED ON. THE VEHICLE WAS STATIONARY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10825781February 12, 2016
ELECTRICAL SYSTEM
REAR PASSENGER SIDE DOOR LOCK INOPERABLE. LOCK MECHANISM FAILED CAUSING THE DOOR TO NOT LOCK MANUALLY OR WITH REMOTE. ALSO, THE ALARM SYSTEM FAILED TO "CHIRP" WHEN PRESSING REMOTE. TOOK TO DEALER AND SPENT $500 ON A LOCK MECHANISM IN THE DOOR. I HEAR THIS IS VERY COMMON WITH THIS MODEL. BUYER BEWARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825330February 10, 2016
SEAT BELTS
DRIVERS SAFETY BELT FRAYING AND SHOULD BE REPLACED, POSSIBLE DEFECTIVE DESIGN OR FLAW IN THE CLIP WHERE THE BELT PASSES THROUGH, SHARP METAL IS PROTRUDING FROM PLASTIC BUCKLE CAUSING THE BELT TO FRAY. MAJOR SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809404December 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LOCK. THE DOOR FAILED TO LOCK MANUALLY AND WITH THE KEY FOB. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER, AND THE DOOR LOCK MECHANISM WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780581October 7, 2015
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED OVER APPROXIMATELY A TWO WEEK PERIOD UNTIL IT WAS CONSISTENTLY ILLUMINATED EACH TIME THE VEHICLE WAS STARTED. THE CONTACT ALSO STATED THAT WHEN HE MADE A LEFT OR RIGHT TURN, THERE WAS A CLICKING SOUND THAT CAME FROM THE STEERING COLUMN. THE FAILURES RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746328August 5, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND THE ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART, BUT WOULD ONLY ACCELERATE UP TO 30 MPH. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FUEL SENSORS WERE DEFECTIVE AND AN OIL CHANGE WAS NEEDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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