Volkswagen Jetta Complaints (1999)

349 consumer complaints on file.

#10151534March 1, 2006
LATCHES/LOCKS/LINKAGES, BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
THREE OUT OF FOUR DOOR LOCK ALARM SENSORS WENT BAD WITHIN THE LAST YEAR AND A HALF AT ABOUT THE SAME TIME WHEREAS WHILE THE DOOR WAS OPEN, THE CAR ALARM WOULD SOUND. THE SYSTEM FUNCTIONS SO THAT IF KEYLESS ENTRY IS USED AND COMPUTER DOES NOT SENSE DOORS ARE OPEN, THE VEHICLE WILL RELOCK AFTER AN ALLOTTED TIME. THE VEHICLE SHOULD (AND USED TO) DISABLE THE ALARM AS SOON AS ANY OF THE DOORS OPENED. THE ALARM GOES OFF AFTER THE ALLOTTED TIME TO LOCK THE CAR AGAIN, EVEN WITH DOOR OPEN (EXCEPT FOR DRIVER'S SIDE). THIS PROVES INCREDIBLY INCONVENIENT WHILE PUTTING SLEEPING BABY BACK INTO CAR SEAT. HAVE HAD TWO BACK DOORS REPAIRED AT ABOUT $400 PER DOOR. FRONT PASSENGER DOOR NOT REPAIRED AS VW SERVICE COMPUTER REFUSES TO SEE ISSUE WITH SENSOR. REGARDLESS, ALARM SOUNDS WHILE DOOR IS OPEN. ALSO, LOCK SENSOR IN TRUCK FAILED WITH SIMILAR RESULTS. REPLACED AT $75. WHEN INQUIRED WHETHER ALARM COULD BE DISABLED, WAS TOLD IT IS TIED INTO ELECTRICAL SYSTEM AND WOULD LOSE FUNCTIONALITY OF HORN AND OTHER SYSTEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146181December 27, 2005
STRUCTURE
VW JETTA'S (1999 AND LATER): DRAIN SYSTEM ORIGINATING AT SUNROOF HAS A DESIGN DEFECT THAT RESULTS IN WATER BACKING UP INTO THE INTERIOR OF THE CAR. IN SEVERE STORMS, THE CAR WILL BECOME INUNDATED WITH WATER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144986December 12, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
IN MY 1999 VOLKSWAGEN JETTA, ALL FOUR POWER WINDOWS HAVE HAD TO BE REPLACED IN THE LAST 5 YEARS AND NOW ANOTHER HAS BROKEN AND NEEDS TO BE REPLACED. A VERY SHODDY PRODUCT FROM WHAT USED TO BE A GREAT CAR COMPANY. I'VE BOUGHT THREE VW'S BUT NEVER AGAIN. SHAME ON VOLKSWAGEN! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145018December 12, 2005
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
TURN SIGNALS AND FLASHERS NOT BLINKING AS DESCRIBED IN RECALL ID NUMBER: 04V584000 WHICH CALLS FOR THE REPLACEMENT OF THE HAZARD FLASHER SWITCH, HOWEVER THE 1999 NEW JETTAS ARE NOT COVERED BY THE RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140515October 22, 2005
AIR BAGS
CAR ACCIDENT AIR BAGS DID NOT DEPLOY, I HIT MY HEAD ON THE STEERING WHEEL. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10137434September 23, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT: THE CONTACT OWNS A 1999 JETTA OLD BODY STYLE. 4 DOOR SEDAN WITH 2. 0 LITER ENGINE. THE CAR WAS PURCHASED IN 1998. THE CAR HAD THE FOLLOWING PROBLEM; 4 WINDOWS FELL DOWN DUE TO FAULTY WINDOW REGULATORS AND OR HOLDING CLIPS. THE CONTACT TOOK THE VEHICLE TO VOLKSWAGEN SERVICE DEALER, WHO OFFERED AN EXTENDED WARRANTY. THE EXTENDED WARRANTY WAS OFFERED 4 TIMES .THEY REPAIRED THE WINDOWS 4 TIMES. CUSTOMER STILL HAS PROBLEMS WITH VEHICLE. MANUFACTURER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135695September 7, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
DT: THE CONTACT OWNS A 1999 VW JETTA. THE CONTACT WAS HAVING PROBLEMS WITH THE BRAKE LIGHT SWITCH. SHE STARTED HAVING PROBLEMS WITH THE SWITCH ON 9-2-05. IT CAUSED THE BRAKE LIGHTS TO BECOME INOPERABLE OR TO COME ON AND STAY ON EVEN THOUGH THE VEHICLE WAS PARKED. THE CONSUMER COULD NOT GET THE CAR OUT OF PARK AND THIS PROBLEM WAS IN SOME WAY TIED INTO THE BRAKE LIGHT SWITCH FAILURE. A NHTSA RECALL 04V096000 WAS ISSUED. THE CONSUMER BOUGHT THE CAR USED FROM AN INDIVIDUAL WHO RECEIVED A RECALL NOTICE IN 4-04. THE NOTICE DID NOT INDICATE A VIN. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131294July 27, 2005
ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
1999 VOLKSWAGEN DEVELOPED A MAJOR PROBLEM WITH WIRING AND ELECTRICAL FAILURE.***NO ANSWER REQUIRED***.*MR THE CONSUMER HAD DIFFICULTY STARTING THE VEHICLE. ONCE THE VEHICLE WAS STARTED SMOKE BEGAN TO EMIT FROM THE VEHICLE. UPON INSPECTING THE VEHICLE, THE CONSUMER WAS TOLD THE STARTED SOLENOID SHORTED OUT AND BURNED THE MAIN POWER WIRES FROM THE STARTED ALL THE WAY THROUGH THE COMPLETE MAIN WIRING HARNESS AS WELL AS THE ENGINE MANAGEMENT AND FUEL INJECTOR HARNESS AND MELTED THE IGNITION SWITCH. THE VEHICLE SHOWED SMOKE DAMAGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129401July 20, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
THE PARKING LIGHT SWITCH IS LOCKING UP. THE CAR IS STALLING IN THE MIDDLE OF THE TRAFFIC BECAUSE I WAS NOT ABLE TO SHIFT FROM PARKING TO ANY OTHER GEAR. THE PARKING LIGHT LIT AND WILL UNLIT ABOUT 30 MINUTES LATER. AS OF NOW, THE LIGHT LIT CONSTANTLY AND I HAVE TO DISASSEMBLE THE BATTERY AND THE LIGHT WOULD STILL RE-APPEAR ONCE I PUT THE BATTERY BACK IN. THE CAR IS NOT DRIVE ABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122346May 27, 2005
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DT: CONSUMER STATES THE FRONT DRIVER'S SEAT CAUGHT ON FIRE. THE LOCAL SERVICE DEALER DID NOT KNOW WHAT CAUSED THE FIRE. THE CONSUMER STATES THERE IS A RECALL ON 2002 MODEL REGARDING THE SAME ISSUE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119481May 3, 2005
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
FITZGERALD OF ANNAPOLIS FAILED TO REPLACE THE STRETCH BOLTS WHEN THEY CHANGED THE TIMING BELT AT 40K MILES. AT 130K MILES, THE BOLTS GAVE AND THE ENGINE FELL OUT OF THE CAR. I REPAIRED THIS AND CONTINUED TO DRIVE THE CAR. AT 140K THE MOUNTING BRACKET ON THE ENGINE BLOCK SNAPPED AND THE ENGINE FELL OUT AGAIN. THE CAR NOW NEEDS A NEW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118762April 30, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
1999, VOLKSWAGEN, JETTA WOLFSBURG EDITION. FRONT AND BACK PASSENGER SIDE POWER WINDOWS WILL NOT GO DOWN; BACK DRIVER'S SIDE WINDOW FELL DOWN INTO DOOR. PASSENGER'S SIDE WINDOWS WAS STUCK IN THE UP POSITION COULD REPRESENT A HAZARD SHOULD THERE BE A WRECK AND THE WINDOWS COULD NOT BE LET DOWN. DRIVER'S SIDE REAR WINDOW FELL DOWN INTO THE DOOR WAS A SECURITY RISK, NOT ONLY FOR BEING ABLE TO SECURE THE CAR, BUT FROM SOMEONE BEING ABLE TO ENTER THE CAR WHILE DRIVING. VOLKSWAGEN HAD A SERVICE ORDER TO REPAIR THE KNOWN DEFECTIVE MECHANISM IN THE LATE MODEL 1999 CARS AND LATER, BUT IT DID NOT COVER THE EARLY 1999 MODELS, EVEN THOUGH IT WAS THE SAME PROBLEM AND DEFECTIVE PARTS. NEITHER THE DEALER ON LORAIN AVENUE IN NORTH OLMSTED CLEVELAND, OHIO NOR VOLKSWAGEN OF AMERICA WILL REPAIR THE DEFECT WITHOUT CHARGE TO THE CONSUMER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117541April 4, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
COMPLAINT REGARDING RECALL WORK APPOINTMENT. ***NO ANSWER REQUIRED***. *MR THE CONSUMER WAS TOLD THE WORK WOULD BE COMPLETED, HOWEVER THE DEALER CALLED THE CONSUMER AND TOLD HIM THERE WERE NO MORE PARTS AVAILABLE. THE CIGARETTE LIGHTER DID NOT WORK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114121March 15, 2005
SEAT BELTS:REAR/OTHER
1) SEAT BELT!!! CENTER SEAT BELT IN BACK SEA DOES NOT WORK. VW REFUSED TO FIX EVEN THOUGH THIS IS A BIG SAFETY ISSUE! 2) MUSTY SMELL FROM A/C!! IT HAPPENS EVERY SUMMER. I TREAT IT WITH LYSOL BUT THAT ONLY LASTS A WEEK. HAS IT DONE PROFESSIONALLY, THAT ONLY LASTED ONE MONTH. 3) WINDOW REGULATORS NOT WORKING. DRIVER SIDDE WINDOW WILL ONLY GO ALL THE WAY UP OR ALL THE WAY DOWN. NOTHING IN BETWEEN. 4) GLOVE BOX LATCH BROKE. 5) RUBBERCOATING IS RUBBING OFF OF ALL HANDLES.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10112888February 22, 2005
FUEL SYSTEM, DIESEL
DRIVER NOTICED FLUID LEAKING FROM UNDERNEATH THE VEHICLE. IT WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE DIESEL PUMP NEEDED TO BE REPLACED, AND REPLACED IT THREE TIMES. HOWEVER, THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110564February 15, 2005
EQUIPMENT
THE WINDOW REGULATORS HAVE A TENDENCY TO BREAK. THIS IS THE SECOND TIME THIS HAS HAPPENED. I WAS TOLD THAT THEY ARE PLASTIC AND IT IS COMMON KNOWLEDGE THAT THEY BREAK FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109959February 6, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING AT ANY SPEED, UNDER ANY ACCELERATION, ACCELERATOR PEDAL FAILS AND THE VEHICLE'S THROTTLE DOES NOT RESPOND. ONCE WHILE DRIVING 70 MPH ON THE E-WAY, VEHICLE BEGAN DECELERATING AS IF GAS PEDAL WERE NOT DEPRESSED AND I HAD TO QUICKLY PULL OVER TO SHOULDER TO AVOID BEING STRANDED IN THE MIDDLE OF E-WAY. ANOTHER TIME I PULLED OUT INTO HEAVY TRAFFIC AND ACCELERATOR PEDAL FAILED, NEARLY CAUSING A SERIOUS ACCIDENT. BOTH TIMES, EPC LIGHT ILLUMINATED IN DASH CLUSTER - I WAS ABLE TO RESET THE PROBLEM BY SHUTTING VEHICLE OFF AND RESTARTING ENGINE. DEALER DIAGNOSED A FAILED VALVE IN THE THROTTLE BODY. WHEN I ASKED THE SERVICE WRITER IF THIS WAS A COMMON PROBLEM, HE REPLIED "WELL, NOT ALL OF THEM FAIL." TO ME THIS IMPLIES A WIDESPREAD PROBLEM. I CONTACTED VW AND THEY WOULD OFFER NO ASSISTANCE IN REPLACING A PART THAT CONTROLS THE THROTTLE - THIS SHOULD NEVER FAIL! VW ALSO WOULD NOT HELP ME WHEN I WENT THROUGH 3 BRAKE SWITCHES (PART NOW SUBJECT TO RECALL). VEHICLE NEEDS NEW THROTTLE BODY. PART IS APPROX. $800 + LABOR. WHY WOULD THE THROTTLE FAIL ON A VEHICLE WELL UNDER 100,000 MILES? PRIMARY SYSTEMS (BRAKING, ACCELERATING) SHOULD NEVER FAIL WITHOUT WARNING. THIS IS DANGEROUS AND UNACCEPTABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109156January 5, 2005
ELECTRICAL SYSTEM:WIRING
THE SPEEDOMETER, ODOMETER AND TACHOMETER HAD BECOME INOPERATIVE. *SC THE CONSUMER WAS REFUSED SERVICE BECAUSE THE VEHICLE WAS OUT OF WARRANTY. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103812December 15, 2004
SUSPENSION:REAR:AXLE:SPINDLE
VEHICLE HIT A POT HOLE, CAUSING THE TIRE TO GO FLAT. TIRE WAS CHANGED, BUT THE TIRE LEANED INWARD INTO THE VEHICLE. RESULTS SHOWED THAT THE REAR AXLE BROKE WHEN TAKEN VEHICLE TO THE DEALER. VEHICLE WAS REPAIRED AT CONSUMER'S EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102789December 12, 2004
SUSPENSION
MID-1999 VOLKSWAGEN INTRODUCED THE JETTA IV SERIES. THE COILS SUSPENSION SPRINGS ON THE 4-CYLINDER TDI DIESEL ARE TOO TALL AND TOO SOFT, LEADING TO EXTREME OVER STEER AND BODY ROLL IN CURVES AND EXTREME INTOLERANCE FOR WIND TURBULENCE AT HIGHWAY SPEEDS CREATED BY NATURE, TRACTOR TRAILERS AND (EVEN) SMALL CARS. THIS IS (NEARLY) AN ADMITTED DEFECT, AS VOLKSWAGEN OFFERS A SPRING UPGRADE KIT FOR 4-CYLINDER JETTAS IN ITS AFTERMARKET CATALOG! NESTLED RIGHT THERE BETWEEN THE CUSTOM KEY FOBS AND FLOOR MATS! FURTHERMORE, REVIEWS OF THE 2005 MODEL REVEAL A COMPLETE OVERHAUL TO THE SUSPENSION SYSTEM. I HAVE TRIED TO CORRECT THE PROBLEM WITH STIFFER AND WIDER TIRES, TO NO AVAIL. THEY NEED TO BE TAKEN TO TASK ON THIS ISSUE. I AM REPORTING TODAY, AS IT IS ONLY MODERATELY WINDY AND (YET) I HAVE HAD DIFFICULTY MAINTAINING STABILITY AT HIGHWAY SPEEDS. THIS COULD BE AN UNDETECTED FACTOR IN MANY INCIDENTS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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