Volkswagen Jetta Complaints (2001)

668 consumer complaints on file.

#10033317August 22, 2003
SUSPENSION:FRONT:WHEEL BEARING
A DEFECT WITH MY RIGHT REAR WHEEL BEARING WAS DETECTED OVER TWO WEEKS AGO. IT IS FAULTY. MY CAR HAS 32000 MILES ON IT. I CONTACTED THE DEALER FOR ITS REPLACEMENT. THE DEALER DIAGNOSED THE PROBLEM, AND SAID IT SHOULD BE COVERED UNDER THE POWERTRAIN WARRANTY. HOWEVER, HE LATER CAME BACK AND SAID VOLKSWAGEN WOULD NOT COVER IT. I HAVE AN EXTENDED WARRANTY, BUT I AM BEING ASKED TO PAY THE DEDUCTIBLE. THE CUSTOMER SERVICE AGENT AT VOLKSWAGEN (I CALLED THE COMPANY DIRECTLY) SAID THEY WOULD "NOT OFFER ANY GOODWILL IN THIS CASE". I KNOW THIS IS A DEFECTIVE PART, YET VW IS REFUSING TO TAKE 100% CARE OF IT. IT IS A SAFETY ISSUE AND NEEDS TO BE REPLACED IMMEDIATELY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033257August 21, 2003
ENGINE AND ENGINE COOLING, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
2001 VW JETTA - NUMEROUS BUILD ISSUES. EXCESSIVE OIL CONSUMPTION - 1 QUART IN 1000 MILES. VEHICLE RE-RINGED AT 19K. CURRENT MILEAGE 47K - LAST OIL CHANGE DOWN 2 QUARTS IN 5OOO MILES. WINDOW REGULATORS - RECALL. SHIFTER SHAFT REPLACED FOR SERIOUS VIBRATION IN 2ND AND 5TH GEARS. BOTH FRONT SEATS FEEL LIKE THEY AREN'T LOCKED IN PLACE! DIAGNOSED AS FAULTY WELD AT TIME OF MANUFACTURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033196August 20, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
I HAVE JUST PURCHASED A 2001 VW JETTA. IN THE LAST MONTH SINCE I HAVE PURCHASED THE VEHICLE. I HAVE HAD BOH OF THE REAR BRAKES FAILED SINCE PURCHASING THE VEHICLE. I HAVE HAD TO REPLACE ALL PADS AND CALIPERS ON THE REAR BRAKES. THEY WERE BOTH DEFECTIVE AND HAD TO BE REPLACED. I AM VERY DISAPOINTED IN THE QUALITY OF THIS VEHICLE. I DONT KNOW IF THIS IS A COMMON PROBLEM BUT I THOUGHT I WOULD REPORT IT AND FIND OUT SOME MORE INFORMATION ON THE SUBJECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034523August 15, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
PROBLEMS WITH 2001 JETTA BRAKE SYSTEM.*MR REAR BRAKE FAILURE CALLED FOR REPLACEMENT OF ROTORS, CALIPERS AND REQUIRED A COMPLETE BRAKE SYSTEM FLUSH. THE CONSUMER WAS CONCERNED AS TO WHY THE ABS WARNING LIGHT DID NOT ACTIVATE. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033778August 13, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATESDTHAT WHILE DRIVING THE VEHICLE UP A HILL TRANSMISSION MODULE FAILED, CAUSING CONSUMER TO PULL OVER ON THE SIDE OF THE ROAD. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033760August 12, 2003
ELECTRICAL SYSTEM:IGNITION:MODULE
CONSUMER STATES THAT WHILE DRIVING AND WITH NO WARNING VEHICLE WILL STALL, AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. THE IGNITION COIL HAS FAILED. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030934August 6, 2003
FUEL SYSTEM, DIESEL
LOSS OF POWER IN JETTA WITH TDI ENGINE. I EXPERIENCED SERIOUS LOSS OF POWER IN MY 2001 VW JETTA TDI .. THE LOSS WAS VERY SUDDEN AND RESULTED MADE IT UNSAFE TO GET ON THE HIGHWAY. *AK I DID SOME RESEARCH AND FOUND NUMEROUS NEWS GROUP POSTINGS ABOUT FAILING MAF SENSORS ON BOTH THE GAS AND DIESIL ENGINES. I VERIFIED THIS BY DISCONNECTING THE MAF AND DRIVING THE CAR. THERE WAS AN IMMEDIATE INCREASE IN POWER. I THEN HAD THE DEALER CHECK IT OUT WHEN I HAD THE TIMING BELT REPLACED. AT FIRST THE TECH THOUGHT IT WAS BECAUSE THE INTAKE MANIFOLD WAS CLOGGING UP. HE CLEANED IT, BUT THE POWER LOSS WAS STILL PRESENT. HE THEN DETERMINED THE MAF IS THE PROBLEM. I PURCHASED A NEW MAF FOR $250 AND THAT RESOLVED THE PROBLEM. HOWEVER, THIS PART CAN COST UP TO $400 FROM THE DEALER. THE DEALER CLAIMS THE K&N AIR FILTER I HAD INSTALLED CAUSED THE UNIT TO FAIL. HOWEVER, K&N SAYS IT IS DUE TO A POOR MAF DESIGN. I'VE SINCE GONE BACK TO A PAPER AIR FILTER. I WOULD JUST LIKE TO KNOW THAT IF THE PROBLEM IS THE MAF DESIGN, THAT VW OFFERS A BETTER MAF REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032097August 5, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
BRAKE LAMP SWITCH DOESN'T FUNCTION PROPERLY WHICH CAUSES BRAKE LIGHTS TO OPERATE INTERMITTENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032104August 5, 2003
ENGINE AND ENGINE COOLING
CONSUMER STATED SAFETY CHIP FAILED CAUSING ENGINE TO LOCK UP. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030718August 4, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
AT APPR 30,000 MY D/S REAR BRAKES LOCKED UNTIL THE PAD WAS GONE. THE VEHICLE OPERATION DID NOT CHANGE. UPON HEARING A METAL TO METAL NOISE I DROVE IMMEDIATELY TO MY DEALER. I REPLACED THE REARPAD AND DECLINED REPLACING THE ROTOR AS IT DID NOT HAVE ANY GROOVING. I HAVE NAD AN AN OCCASION WERE MY ABS DID NOT KICK IN AND ONE WERE THE ABS WAS ACTIVATED UPON REGULAR BRAKING. THIS IS VW #3 AND LAST VW FOR ME. THIS ALONG W/ HAVING AN ELECTRICAL PROBLEM THAT RESULTED IN A NEW COMPUTER, NEW WIREING HARNESS AND 2 NEW SETS OF GLOW PLUGS IS UNACCEPTABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031796August 1, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
CONSUMER STATES THAT THE VEHICLE WAS AT A COMPLETE STOP WHEN ANOTHER VEHICLE HIT IT IN THE REAR. CONSUMER FELT THIS WAS DUE TO BRAKE LIGHT SWITCH FAILING. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10030600August 1, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
THE FUEL INJECTION SYSTEM ON MY JETTA TDI WENT BAD. THE CAR HAD 35,000 MILES ON IT WHICH WAS 5,000 PAST WARRENTY. VOLKSWAGEN AGREED TO PAY PART OF THE REPAIR, BUT THE COST TO ME WAS STILL OVER $600.00. THE GLOW PLUGS AND HARNESS TO THE GLOW PLUGS HAVE ALSO BEEN REPLACED AFTER WARRENTY. I HAVE NEVER HAD SO MANY EXPENSIVE REPAIRS ON A "NEW" CAR BEFORE. NOW THE BRAKE SWITCH NEEDS REPLACED BECAUSE THE BRAKE LIGHTS WOULD NOT COME ON. REPLACEMENT SWITCH HAS PART NO. VWN 1J0945511D.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030502July 31, 2003
ELECTRICAL SYSTEM
AT 28,000 MILES THE ELECTRONIC ODOMETER HAS FAILED. IT IS NOT COVERED UNDER WARANTY, THE REPAIR WILL COST $500+ AND THE CAR TRUE MILLAGE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031780July 31, 2003
AIR BAGS
WHILE DRIVING AT 40 MPH THE CONSUMER'S VEHICLE HIT ANOTHER VEHICLE AND NO AIR BAGS DEPLOYED. THE FRONT END WAS SMASHED IN AND THE VEHICLE IS TOTALED. PLEASE PROVIDE DETAILS. *PH
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10030538July 31, 2003
VISIBILITY:GLASS, SIDE/REAR
WINDOWS ON VW JETTA'S SEEM TO BE FALLING DUE TO A DEFECT IN PLASTIC CLIPS THAT HOLD THE WINDOWS. VOLKSWAGEN IS COVERING THE REPLACEMENT OF THESE CLIPS WITH REDESIGNED METAL ONES. THE DEALER TOOK CARE OF EVERYTHING JUST FINE FOR ME, THOUGH I'M SURPRISED THAT THERE IS NO MENTION OF THIS COMMON PROBLEM ON THIS WEB SITE. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026629July 25, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE FRONT DRIVER/PASSENGER SIDE POWER WINDOW GLASS CAME OFF TRACK AND FELL INTO THE DOOR. *AK THE PLASTIC TRACK CLAMPS HAD BROKEN AND CAUSED THE WINDOW TO GET STUCK IN THE OPEN OR CLOSED POSITION AND ALLOWED THE WINDOW(S) TO FALL DOWN IN THE DOOR PANEL(S). PER BULLETIN, THIS PROBLEM HAS EXISTED SINCE 1988. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028610July 19, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
I OWN A 2001 VW JETTA GLS AND THE GEAR SHIFT LOCKED UP. I COULD NOT MOVE THE CAR OUT OF PARK INTO DRIVE OR REVERSE. SINCE THE WARRANTY IS 24,000 MILES, I CURRENTLY HAVE 30200 AND THIS PROBLEM OCCURRED. VW SHOULD BE RESPONSIBLE FOR THIS MISHAP DUE TO THE FAULTY PART. THE LEVEL OF SERVICE AT THE DEALERSHIP WAS UNACCEPTABLE IN GETTING THE PROBLEM FIX. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025684July 8, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
SEE SIMILAR COMPLAINT #8000894 REAR BRAKES WORE TO BARE METAL WITH NO WARNING AT 2500 MILES. NO AUDIBLE WARNING, AND THE PRIOR SERVICE AT 2000 MILES REVEALED NO IMMINENT WEAR PROBLEM. SEEMS TO BE COMMON PROBLEM BASED ON WEB SEARCHES ON THIS PROBLEM. VEHICLE WAS MADE UNSAFE BY THIS AGGRESSIVE BRAKE WEAR AND REDUCED STOPPING ABILITY. WOULD LIKE TO SEE VW ADD SOME SORT OF WARNING DEVICE. LACK OF WARNING LEAD TO ROTOR DAMAGE AND REPLACEMENT (UNNECESSARY EXPENSE).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025315July 2, 2003
EXTERIOR LIGHTING:TURN SIGNAL
THE TURN SIGNALS HAVE AN INTERMITTENT FAILURE. THEY HAVE TURNED OFF, TURNED OF,F AND THEN RESUMED A FEW SECONDS LATER, OR FAILED TO TURN ON AT ALL.*AK THE VEHICLE IS A 2001 JETTA GLS WITH 40K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023892June 27, 2003
FUEL SYSTEM, DIESEL
LAST WEEK ON 6-20-03 I PULLED OUT ONTO STATE ROAD 2 IN VALPARAISO AND MY 2001 VOLKSWAGEN JETTA TDI WOULD NOT ACCELERATE. I HAD MY 6-YEAR-OLD SON IN THE CAR AND HAD TO PULL OVER TO THE SHOULDER OF THE ROAD TO AVOID BEING HIT. THE CAR IS UNDRIVEABLE. A MECHANIC HAS DIAGNOSED THE PROBLEM AS A FAULTY TURBO DIESEL SYSTEM. THIS SYSTEM WAS INSTALLED NEW IN THE 2001 JETTA AND HAD PREVIOUSLY NEVER BEEN INSTALLED IN ANY OTHER VOLKSWAGEN. MY MECHANIC INDICATES THE NEW SYSTEM IS FAULTY AND AS A RESULT, FUEL IS NOT BURNED CLEANLY. THE ENTIRE ENGINE, INTAKE MANIFOLD, AND VALVES ARE CLOGGED WITH CARBON. I HAVE BEEN TOLD I NEED A NEW ENGINE. MY MECHANIC HAS DIAGNOSED THE SAME PROBLEM IN OTHER 2001 JETTAS AND STATES THAT THE PROBLEM SEEMS TO HIM TO BE UNIVERSAL IN THIS YEAR AND MODEL. THIS CAR IS ONLY TWO YEARS OLD AND I OWE $15,000 ON IT. IT ONLY HAS 47,000 MILES ON IT. VOLKSWAGEN REFUSES TO ACKNOWLEDGE THERE'S A PROBLEM. I FEAR PEOPLE ARE GOING TO BE KILLED IN THIS CAR IF THE PROBLEM IS NOT IDENTIFIED AND RECTIFIED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Jetta