Volkswagen Jetta Complaints (2001)

668 consumer complaints on file.

#10056394February 3, 2004
FUEL SYSTEM, GASOLINE
MIL LIGHT ON WITH RICH FUEL MIXTURE ODOR FUEL PUMP RELAY WAS REPLACED DRIVER SIDE MIRROR DEFROST NOT WORKING O2 SENSOR WAS REPLACED AGAIN AIR MASS METER REPLACED AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056402February 3, 2004
LATCHES/LOCKS/LINKAGES
CENTER CONSOLE LATCH BROKE AND HAD TO BE REPLACEDL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056405February 3, 2004
STRUCTURE:BODY:BUMPERS
TOW HOOK CVER FELL OUT AND HAD TOO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056410February 3, 2004
STRUCTURE:BODY
INTERIOR PARTS ARE PEELING THE PLASTIC(VINYL) COATING WAS PEELING OFF AND HAD THOSE INTERIOR PARTS HAD TO BE REPLACED *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056415February 3, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VIBRATION AND GRINDING WHEN COMING TO A STOP THE REAR BRAKE PADS HAD TO BE REPLACED AND THE ROTORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056154January 30, 2004
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:WIRING
VEHICLE HAS BEEN SERVICED A MINIMUM OF 20 TIMES FOR REOCCURING PROBLEMS. SINCE THE VEHICLE HAD 800 MILES ON IT, IT HAS HAD ISSUES RUNNING PROPERLY. VEHICLE HAS STALLED ON MORE THAN A FEW OCCASIONS, AND PUT BOTH MY CHILD AND WIFE IN IMMEDIATE DANGER. THIS VEHICLE IS UNSAFE TO DRIVE, BY MY STANDARDS. HERE IS A SMALL SAMPLE OF WHATS BEEN REPLACED ON A 3 YEAR OLD 40500 MILE VEHICLE: THROTTLE BODY 4 TIMES SECONDARY AIR PUMP 2 TIMES DIVERTER VALVE 2 TIMES COILS 5 TIMES ENGINE WIRING HARNESS ABS CONTROL UNIT FUSE FOR SECONDARY AIRPUMP ECM 2 TIMES ARMREST ON DOOR 2 TIMES CENTER CONSOLE ARMREST 2 TIMES REAR BRAKES UNDER WARRANTY AT 10K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056029January 28, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER COMPLAINED ABOUT A REAR BRAKE PROBLEM. CONSUMER HEARD A NOISE COMING FROM THE REAR OF THE VEHICLE. IT WAS METAL TO METAL GRINDING OF THE BRAKES. PADS AND ROTORS WERE COMPLETELY WORN OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054655January 22, 2004
FUEL SYSTEM, DIESEL
I TOOK MY CAR IN TO BE SERVICED FOR WHAT I THOUGHT WAS A TURBO PROBLEM, WHICH THE DEALER PROMISED TO COVER. IT TURNS OUT THAT MY INTAKE MANIFOLD AND EGR WERE SO CLOGGED WITH CARBON THAT MY TURBO FAILED. DEALER REFUSED TO COVER SINCE IT WAS NOT THE TURBO ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054670January 22, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AFTER ONLY 20,000 MILES ON MY 2001 JETTA, A LOUD GRINDING NOISE BEGAN FROM THE REAR DRIVER SIDE WHEEL. THERE WAS NO WARNING LIGHT, AND NO SQUEEL PRIOR TO THE GRINDING. AFTER TAKING IT TO THE DEALER, THEY INFORMED ME THAT THE REAR PADS AND ROTORS WOULD NEED TO BE REPLACED, AT A COST OF $375. THEY SEEM TO WANT TO BLAME IT ON ME USING THE BRAKES TOO MUCH. THIS IS RIDICULOUS. I ALSO OWN A TOYOTA WITH 75,000 MILES ON IT. THE BRAKES ON IT ARE STILL THE ORIGINAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054580January 21, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
REAR BRAKES HAVE WORN TO NOTHING AFTER ONLY 20K MILES. ROTARS ARE NOW RUINED. NO WARNING WAS GIVEN. DEALER SAID THAT ONLY THE FRONT BRAKES HAVE A WARNING LIGHT. WHY WOULDN'T THE REAR BRAKES HAVE A WARNING SYSTEM IF THEY WEAR OUT MORE QUICKLY THAN THE FRONT?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055581January 21, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE TRAVELING CONSUMER HEARD A KNOCKING NOISE COMING FROM THE ENGINE DEPARTMENT. DEALERSHIP SERVICED VEHICLE, AND DETERMINED TRANSMISSION NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054416January 18, 2004
FUEL SYSTEM, DIESEL
CAR STARTS POORLY. UPON INVESTIGATION, FOUND THAT EGR VALVE AND INTAKE MANIFOLD ARE PACKED WITH BLACK, NASTY CARBON BUILD-UP. I REMOVED THE EGR VALVE AND SCRAPED OUT APPROXIMATELY ONE AND ONE-HALF CUPS OF THIS BLACK 'GUNK' FROM THE EGR VALVE AND THE INTAKE MANIFOLD. I CAN ONLY IMAGINE WHAT THE INTAKE PORTS LOOK LIKE IN THE CYLINDER HEAD. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071361January 15, 2004
POWER TRAIN
RIGHT FRONT DRIVE SHAFT BECAME SLIGHTLY OUT OF ROUND BY ABOUT 30 THOUS. THIS PROBLEM CANNOT BE EXPLAINED BY ANY REGULAR MEANS EXCEPT THE DEALER SAYS WE MUST HAVE HIT SOMETHING . IT IS VIRTUALLY IMPOSSIBLE TO HIT THE SHAFT BECAUSE IT IS PROTECTED . I BELIEVE THIS IS METAL FATIGUE THAT COMES FROM HIGHSPEED HIGHWAY DRIVING AS I COMMUTE DAILY ABOUT 250 KM.THE CAR IS ONLY 22 MONTHS OLD BUT I NOW HAVE 125,800 KM ON IT.I SUSPECT THIS PROBLEM WOULD HAVE NEVER OCCURED IF I WAS ONLY DRIVING THE AVERAGE 20,000KM PER YEAR AND ON THE HIGHWAY FROM TIME TO TIME. DEALER WAS NOT EVEN INTERESTED IN CONTACTING VOLKSWAGON TO SEE IF THERE WAS ANY HELP AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053263January 15, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VW 20001 WOLFSBURG EDITION JETTA: PASSENGER WINDOW FAILED TO GO BACK UP. APPEARS THAT THE WINDOW REGULATOR FAILED AND NOW THE WINDOW IS DOWN. I WILL BE REPLACING THE PART MYSELF, BUT I KNOW THAT THIS IS A COMMON VW PROBLEM. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052724January 9, 2004
ELECTRICAL SYSTEM:IGNITION
IGNITION COIL MALFUNCTIONED, BUT ACCORDING TO THE DEALERSHIP MY CAR IS NOT COVERED UNDER THE VW CUSTOMER SERVICE ACTION REPLACING IGNITION COILS ON OTHER 2001, 2002 JETTAS. I HAVE DIFFERENT COILS? DEFECTIVE COILS ARE DEFECTIVE COILS PERIOD! THIS IS A DANGEROUS SITUATION AND LUCKILY NO ONE WAS BEHIND ME WHEN IT HAPPENED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053613January 7, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
CONSUMER COMPLAINED ABOUT A TRANSMISSION PROBLEM. TRANSMISSION WILL NOT GO INTO REVERSE. ALSO, CONSUMER WAS TOLD THAT THERE WAS A PROBLEM WITH THE BRAKE LIGHT.*AK WATER INTRUSION FROM THE DRIVER'S SIDE OF THE VEHICLE LEAVING 1/2" OF WATER ON FLOORBOARD. CONSUMER REPORTING THIS CONDITION RESULTS IN SLIPPERY PEDALS AND WINDOWS FOGGING UP. *MJJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051547January 2, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
LAST YEAR I TOOK MY CAR TO THE DEALER BECUASE MY BRAKES WERE GRINDING. THEY COULD FIND NO ISSUES. TODAY I TOOK THE CAR FOR A RECALL SERVICE ON MY IGNITION COIL, AND THEY TELL ME MY REAR BRAKES ARE BAD AND NEED TO BE FIXED. SO I GOT IT DONE. PROBLEM IS, I ONLY HAVE 20,000 MILES ON THE CAR. I HAVE HAD IT SINCE AUGUST OF 2000 AND I DO NOT DRIVE VERY FAR IN A YEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051351December 30, 2003
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
INJURY DUE TO HEATED SEAT IN JETTA 2001. SERIOUS INJURY TO THE SACRAL NERVE AND SCIATA NERVE RESULTING IN COMPLETE "SADDLE" NUMBNESS FOR 4-5 WEEKS AND SEVERE NUMBNESS IN THE FEET FOR 5+ WEEKS WITH LASTING NUMBNESS IN SOLES OF FEET CONTINUING NEARLY ONE YEAR LATER.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10049137December 3, 2003
SERVICE BRAKES, HYDRAULIC
BESIDES HAVING MANY, MANY, MANY PROBLEMS WITH MY VW JETTA, I HAVE FOUND THE ABSOLUTE BIGGEST ONE. WHILE DRIVING FOR A WHILE...SAY 45 MINUTES OR SO DEPENDING ON THE DAY...THE REAR BRAKES LOCK UP AND STAY ON WHILE STILL DRIVING. IT HAS BEEN TO THE DEALERSHIP THREE SEPARATE TIMES TO HAVE THIS FIXED AND THEY SAY THEY CAN'T GET IT TO DEMONSTRATE THE PROBLEM ON THEIR LAME 10 MILE TEST DRIVE AND HAS YET TO REMAIN FIXED. THEY ALSO TRIED TO MAKE ME FIX SOME OTHER MEANINGLESS PROBLEMS WITH THE CAR UNDER THE GUISE OF FIXING THE BRAKES WHICH I DID NOT AGREE TO. I NO LONGER FEEL SAFE IN THE CAR AND REFUSE TO DRIVE IT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049036December 2, 2003
ENGINE AND ENGINE COOLING:ENGINE
I BOUGHT A PREVIOUSLY OWNED VW JETTA GLS WITH 25,000 MI ON SEPTEMBER 22, 2003. TWO WEEKS LATER, THE OIL LIGHT CAME ON BRIEFLY AS I WAS PARKING AT HOME. I CHECKED THE DIPSTICK AND IT WAS DRY. I CALLED THE DEALER AND IT WAS TOWED AND CHECKED AND A FLUORESCENT PROBE WAS PUT IN AND I WAS TOLD THERE WERE TWO QUARTS OF OIL REMAINING. WHERE DID THE OIL GO? MY CAR IS SCHEDULED TO GO IN FOR A CHECK ON THIS PROBLEM THIS WEEK. THERE WAS NO OIL ON THE GROUND AND THE SERVICE TECH SAID THEY HAD A PROBLEM LIKE THIS ONCE BEFORE. HAS THIS PROBLEM EVER BEEN ADDRESSED BY OTHER CONSUMERS? THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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