Volkswagen Jetta Complaints (2001)

668 consumer complaints on file.

#10081502July 7, 2004
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
INTERMITTENTLY WHEN ATTEMPTING TO DEPRESS THE BRAKE PEDAL IT WENT TO THE FLOOR BY ITSELF. CONSUMER HAD TO PLACE FOOT UNDER THE BRAKE PEDAL TO RAISE IT OFF THE FLOOR. THIS PROBLEM OCCURRED NUMEROUS TIMES WHILE DRIVING. VEHICLE HAD BEEN TO DEALER ON SEVERAL OCCASIONS, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080547July 7, 2004
POWER TRAIN:CLUTCH ASSEMBLY
THE CLUTCH ON MY 2001 VW JETTA 1.8T WENT OUT SLL OF A SUDDEN. THE CAR WAS DRIVING COMPLETELY FINE (GEARS WEREN'T STICKY OR CLUTCH LOOSE) AND THEN ALL OF A SUDDEN THE CAR WOULD NOT GO INTO GEAR. I HAD IT TOWED TO THE LOCAL DEALERSHIP WHERE THEY QUOTED $1600 FOR REPAIR (NEW CLUTCH KIT AND FLYWHEEL). I HAD IT TOWED AGAIN TO A VW SPECIALIST AND HE SAID THE CLUTCHES ON THE NEW VW'S SHOULD LAST AT LEAST 100,000 (AND THAT IS FOR SOMEONE WHO EVEN RIDES THE CLUTCH, HE SAID IT SHOULD LAST EVEN LONGER). VW REFUSED TO PAY FOR THE REPAIRS (EVEN THOUGH I HAVE A WARRANTTY UNTIL 48,000 MILES) SAYING IT WAS DUE TO NORMAL WEAR AND TEAR. MY JETTA ONLY HAS 32,000 MILES. SO, WE HAD TO COVER THE REPAIRS OUT OF POCKET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079260July 4, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
BACK PASSENGER SIDE DISC BRAKE MAKING A HIGH PITCHED SQUEAL SOUND, NOT METAL ON METAL GRINDING. REAR PASSENGER SIDE CALIPER SEIZED AND NOT COMPLETELY RELEASING CAUSING THE SQUEALING NOISE, AND HEATING UP DISC BRAKE SO YOU CAN FRY EGGS AND BACON ON IT. PASSENGER SIDE REAR CALIPERS NEED TO BE REPLACED AS THE SERVICE DEPT. CANNOT KEEP IT FROM BINDING. BOTH REAR BREAK PADS ALSO REPLACED (BRAKE LINING). ALSO CHANGED BRAKE FLUID AS I WAS TOLD THAT IT WOULD HAVE BOILED CAUSED BY THE EXTREME HEAT DUE TO THE BRAKE PAD DRAGGING ON THE SIEZED CALIPER. APPARENTLY BOILED BRAKE FLUID WILL CONTAIN BUBBLES AND THIS CAN CAUSE A PROBLE IN THE BRAKE LINE. TOTAL COST, PARTS AND LABOUR $721.89. SOULD HAVE PURCHASED A CAMERY OR JAPANESE PRODUCT!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057212June 24, 2004
STRUCTURE:FRAME AND MEMBERS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
THE CONSUMER HAS HAD ON GOING PROBLEMS WITH THE MASS AIR FLOW SENSOR CONTINUALLY FAILING. THE SENSOR HAS BEEN REPLACED THREE TIMES. EACH TIME THE SENSOR FAILED THE VEHICLE LOST POWER. THE CONSUMER RECEIVED A LETTER FROM VW OF AMERICA WHICH EXTENDED THE WARRANTY OF THE SENSOR TO 7 YEARS OR 70000 MILES ON JETTA'S FROM 1999 TO 2001. THE CONSUMER FEELS THIS IS AN IMPROPER SOLUTION TO THE PROBLEM. *AK *NM THE FRONT SEAT FRAMES CONTINUED TO BREAK. VW HAVE REPLACED THEM ON THE CONSUMERS VEHICLE 5-6 TIMES UNDER WARRANTY. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079755June 23, 2004
ENGINE AND ENGINE COOLING
WHILE THE VEHICLE WAS TURNED ON OR OFF A LOUD NOISE WAS HEARD. VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075408June 15, 2004
AIR BAGS:SIDE/WINDOW, AIR BAGS
WHILE TURNING LEFT FROM A STOP SIGN AT ABOUT 5 MPH, THE RIGHT REAR TIRE SKIMMED A POTHOLE. THE PASSENGER SIDE CURTAIN AND SIDE IMPACT AIRBAGS DEPLOYED. I WAS THANKFUL I WAS NOT DRIVING AT A FASTER SPEED BECAUSE THE ENTIRE CAR FILLED WITH POWDERY SMOKE AND I COULD NOT SEE OUT MY WINDSHIELD FOR SEVERAL SECONDS. IN ADDITION THE NOISE STARTLED ME SO MUCH, I AM PRETTY SURE IT WOULD HAVE BEEN HARD TO CONTROL THE CAR AFTERWARDS HAD THIS HAPPENED ON THE HIGHWAY. I WAS ALSO THANKFUL MY INFANT SON WAS NOT IN THE CAR. MY RIGHT EAR WAS BOTHERING ME FOR ABOUT A DAY AND A HALF AFTERWARDS, I'M SURE HAD MY SON BEEN IN THE CAR, HIS SENSITIVE EARS MAY HAVE BEEN PERMANENTLY DAMAGED, NEVER MIND THAT IT WOULD HAVE TRAUMATIZED HIM. VOLKSWAGEN CLAIMS THE CODES THEY DOWNLOADED FROM THE CAR INDICATED A SIDE IMPACT OCCURRED AND THAT A "MARK" ON THE UNDERCARRIAGE VERIFIES THAT THE AIRBAGS DEPLOYED CORRECTLY. I'M PRETTY SURE THAT WITH 90K ON THE CAR THERE ARE SEVERAL "MARKS" ON THE UNDERCARRIAGE. CUSTOMER SERVICE AND THE DEALERSHIP WERE UNMOVED BY THE INCIDENT AND CLAIMED NO RESPONSIBILITY. CLAIM WAS FILED WITH METLIFE, WHO COVERED THE $3500 REPAIR BILL TO REPLACE THE AIRBAGS AND FRONT PASSENGER SEAT COVER. NO REPAIRS WERE REQUIRED TO THE CAR FRAME, UNDERCARRIAGE, AXLE, REAR TIRE ETC, YET STILL THEY CLAIM AN ACCIDENT OCCURRED!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076218June 14, 2004
ELECTRICAL SYSTEM:IGNITION:MODULE
WHILE STARTING UP THE VEHICLE ENGINE CHECK LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THIS CAUSED THE VEHICLE TO STALL. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE IGNITION COIL NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075292June 13, 2004
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE BURNS OIL EXCESSIVELY. I HAVE TO CONSTANTLY ADD OIL. EVERYTIME I'VE SPOKEN WITH THE DEALER HE JUST GAVE ME THE RUN-AROUND. THEY CONDUCTED 2 OIL CONSUMPTION TESTS BUT NEVER DID ANYTHING TO FIX THE PROBLEM. THE VEHILCE WAS PURCHASED IN NJ FROM DOUGLAS MOTORS. AT EVERY SCHEDULED SERVICE I COMPLAINED OF THE SAME PROBLEM BUT NOTHING WAS DONE TO FIX IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075248June 11, 2004
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
1. & 2. WHILE APPLYING THE BRAKES THE BRAKE PEDAL IS DRAWN QUICKLY DOWN TO THE FLOOR, CAUSING THE VEHICLE TO STOP VIOLENTLY. SIMULTANEOUSLY WHEN THE PEDAL IS ALL THE WAY DOWN THERE IS A LOUD SOUND OF AIR WHOOSHING AND THE PEDAL COMES BACK TO THE NORMAL POSITION. 3. THE PROBLEM IS CAUSED BY A FAULTY POWER BRAKE BOOSTER. THIS IS A COMMON PROBLEM THAT I FOUND NUMEROUS POSTS REGARDING ON THE FORUMS AT WWW.TDICLUB.COM. MULTIPLE REPLACEMENT POWER BRAKE BOOSTERS ARE AVAILABLE AT ALL THE VW DEALER PARTS DEPARTMENTS I CALLED IN MY AREA WHICH LEADS ME TO FURTHER BELIEVE THIS IS A COMMON PROBLEM. READING FURTHER ON THE TDICLUB FORUMS IT WAS STATED THAT FAULTY POWER BRAKE BOOSTERS ARE ALSO RESPONSIBLE FOR BRAKES DRAGGING AND WEARING OUT PREMATURELY. THIS IS A HUGE POTENTIAL PROBLEM FOR VW OWNERS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076029June 8, 2004
ELECTRICAL SYSTEM
ELECTRONIC LOCKING SYSTEM ON VOLKSWAGEN JETTA. *MR THE DOORS WOULD AUTOMATICALLY LOCK INTERMITTENTLY. THIS CAUSED THE CONSUMER TO BECOME LOCKED OUT OF THE VEHICLE. THE DEALER TRIED TO FIX THE PROBLEM BY REPROGRAMMING THE LOCKING SYSTEM ON SEVERAL OCCASIONS WITHOUT ACTUALLY FIXING THE PROBLEM. THE DEALER HAD CURRENTLY SUGGESTED THAT THE PROBLEM MAY BE THE DOOR ACTUATOR. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075896June 8, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
WHILE DRIVING BRAKE LIGHTS MALFUNCTIONED. CONSUMER WAS INFORMED OF THIS BY A PASSING MOTORIST. THERE WAS A BRAKE LIGHT SWITCH RECALL 04V090000 ISSUED, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075524June 2, 2004
POWER TRAIN:AXLE ASSEMBLY
VEHICLE FELT LIKE IT WAS SLIDING WHEN TURNING. VEHICLE WAS DRIVEN TO SEVERAL REPAIR SHOPS AND 2 DEALERSHIPS TO LOCATE THE CAUSE OF THE PROBLEM. THE PROBLEM OCCURRED BECAUSE THE REAR AXLE WAS BENT. THE CAUSE OF THE AXLE BENDING HAS YET TO BE DETERMINED, BUT THE VEHICLE HAD NEVER BEEN IN AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075614June 2, 2004
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
REPLACEMENT OF COIL PACK ON MY 2001 JETTA GLX. *MR THE CONSUMER REQUESTED REIMBURSEMENT. THERE WERE ALSO ELECTRICAL PROBLEMS. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073272May 27, 2004
EXTERIOR LIGHTING:TURN SIGNAL
THE TURN SIGNALS OF MY 2001 JETTA GAVE OUT AND I'VE SEEN ON FORUMS WHERE IT SAYS THAT THE EMERGENCY LIGHT SWITCH IS AT FAULT. IT SEEMS TO BE A COMMON PROBLEM AND I AM NOT A FAN OF PAYING MONEY FOR SOMETHING THAT IS OBVIOUSLY NOT MY FAULT.*MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073128May 25, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING, VISIBILITY
BEFORE I PICKED UP THE CAR- IT NEEDED A NEW FUEL TANK BECAUSE THE DEALER WAS UNABLE TO PUT GAS INTO THE CAR. AT 60,000 MILES THE CRANK SHAFT BROKE OFF AND A NEW ENGINE WAS INSTALLED. MY DRIVER SIDE WINDOW FELL DOWN. TWO PLASTIC THINGS KEEP FALLING OUT OF THE SUNROOF AND I PUT THEM BACK UP. NUMEROUS OXYGEN SENSORS HAVE BEEN CHANGED BUT MY CHECK ENGINE LIGHT REMAINS ON. FINALLY, AT 107,000 MILES MY TRANSMISSION WENT OUT AND VW REFUSES TO HELP WITH ANY OF THE COST BECAUSE IT IS OUT OF THE WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072951May 21, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
REAR BRAKES AND ROTORS WERE BADLY WORN AND REQUIRED REPLACEMENT AT 23440 MILES. REAR SHOES WERE REPLACED AT AN INDEPENDENT GARAGE AS VEHICLE WAS OUT OF WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072952May 21, 2004
ELECTRICAL SYSTEM:IGNITION
VEHICLE MISFIRING LIKE A CHOCKING SOUND AND JERKING WHILE EMITTING BLACK SMOKE FROM EXHAUST. VEHICLE STALLS AND SERVICE ENGINE LIGHT COMES ON. VEHICLE STARTS AFTER SEVERAL STTEMPTS. VEHICLE STALLS IN MIDDLE OF INTERSECTION WHILE TURNING LEFT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074059May 21, 2004
ELECTRICAL SYSTEM:IGNITION
UPON STARTING THE VEHICLE A SHEAR BOLT ASSOCIATED WITH THE IGNITION SWITCH BROKE WITHOUT VEHICLE BEING INVOLVED IN A COLLISION. IF THIS OCCURRED WHILE DRIVING VEHICLE WOULD STOP RUNNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072866May 19, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE, ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
WHILE ACCELERATING FROM EITHER A STOP OR MOVING, THE TRANSMISSION OCCASIONALLY WILL SLIP WHILE SHIFTING FROM 1ST-2ND GEAR, REGARDLESS OF EITHER LIGHT OR HEAVY THROTTLE. THIS PROBLEM HAS PROVEN ELUSIVE TO DUPLICATE ON DEMAND AND HAS OCCURED UNDER VARIOUS CONDITIONS, TO INCLUDE: LIGHT & HEAVY ACCELERATION; MOVING & FROM DEAD STOP; DRY & WET ROADS; INCLINED (UPHILL) & DECLINED (DOWNHILL) AND VARIOUS COMBINATIONS OF LISTED CONDITIONS. THIS STARTED OCCURING AROUND 29,000 MILES AND HAS CONTINUED ON/OFF UP TO ITS' CURRENT 40,073 MILES. WITHOUT BEING ABLE TO DUPLICATE IT FOR THE DEALER IT WILL BE A MOOT POINT TO BRING IT IN FOR DIAGNOSIS/REPAIR, AS THEY WILL "GUESS" THE CAUSE AND CHARGE ME ACCORDINGLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072828May 18, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
I HAVE NOW REPLACED BY BRAKE SWITCH AND BRAKE LIGHT SWITCH. I'M NOT SURE IF THEY ARE THE SAME THING BUT I HAVE REPLACED THEM BOTH. THE FIRST ONE WAS THE BRAKE LIGHT SWITCH. THIS WAS REPLACED BECAUSE MY LIGHTS WOULD RANDOMLY TURN ON. EVEN WHEN PARKED THE LIGHTS WOULD REMAIN ON. I GOT IT TO TURN OFF BY WEDGING SOMETHING BEHIND THE BRAKE SO IT WOULD NOT GO ON. HOWEVER, I PAID $59 FOR IT TO GET FIXED. THE OTHER SWITCH, THE BRAKE SWITCH WAS REPLACED TODAY. THE CHARGE WAS $137. THIS REPAIR WAS DUE TO THE SHIFTER BEING STUCK IN PARK. I HAVE SPENT DAYS WITH THIS PROBLEM AND I FEEL MY CAR SHOULD BE UNDER THE RECALL. THE SERVICE REPRESENTATIVE SAID THAT MY CAR DID NOT COME UP AS A RECALL VEHICLE. IF SO MANY JETTAS NEED REPAIRS FOR THIS PROBLEM WHY IS NOT MY CAR INCLUDED IN THIS RECALL. I EXPERIENCE THE SAME PROBLEMS AS OTHERS AND I AM NOT BEING TREATED FAIRLY. IF VW IS TO KEEP ITS GOOD REPUTATION THEY SHOULD REIMBURSE EVERYONE WHO HAS SIMILAR OR EXACT PROBLEMS. IN BOTH INSTANCES THE BRAKE SWITCH AND BRAKE LIGHT SWITCH WERE REPLACED. IF THESE ARE THE SAME ITEM THEN PEOPLE SHOULD BE NOTIFIED ABOUT THESE PROBLEMS AND THEY SHOULD NOT BE LIABLE TO PAY FOR SERVICE ON THEIR VEHICLES! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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