Volkswagen Jetta Complaints (2001)

668 consumer complaints on file.

#10116736April 11, 2005
ENGINE AND ENGINE COOLING:ENGINE
MY 2001 VW JETTA TIMING BELT BROKE, LEFT ME STRANDED ON THE INTERSTATE AND COST OVER $3300.00 TO REPAIR THE BLOWN ENGINE, NOT ONCE WAS I TOLD UPON PURCHASE OR TRIPS FOR SERVICE AT ANY VW DEALER THAT THE TIMING BELT WAS SUPPOSED TO BE CHANGED AT 60 OR 70,000 MILES. , MY CAR HAD 97,000 AT THE TIME. THE CAR FROM DAY ONE HAS HAD NOTHING BUT PROBLEMS WHICH RESULTED IN COSTLY REPAIRS FOR A VEHICLE I THOUGHT TO BE VERY RELIABLE, LOVE THE LOOK OF THE CAR AND IT HAS GREAT PICKUP BUT CANNOT AFFORD TO BUY ANOTHER ONE BECAUSE OF THE REPAIRS FOR ITEMS THAT SHOULD LAST THE LIFE OF THE CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117745April 11, 2005
AIR BAGS:SIDE/WINDOW
WHILE DRIVING VEHICLE HIT A POT HOLE AND THE RIGHT SIDE DOOR AIR BAG INADVERTENTLY WENT OFF. NO INJURIES REPORTED. DRIVER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10116756April 11, 2005
AIR BAGS:SIDE/WINDOW
ON 4/5/05 @ 5:15PM.... MY WIFE (DRIVER), 11 MONTH OLD DAUGHTER(REAR FACING CAR SEAT IN BACK CENTER), & I (FRONT PASSENGER) WERE AT A COMPLETE STOP AT A TRAFFIC LIGHT. WHEN WE PROCEEDED THROUGH THE INTERSECTION (WITH CARS IN FRONT/BACK OF US) WE HIT A SMALL POT HOLE AFTER COMPLETING THE LEFT TURN ONTO ROUTE 117. ONCE WE HIT THIS SMALL POT HOLE, THE PASSENGER SIDE AIRBAGS DEPLOYED (CURTAIN & PASSENGER SEAT BAGS) WE IMMEDIATELY CALLED THE WARWICK POLICE DEPT. OFFICE THEODORE INSISTED THAT THIS HAD TO BE A MALFUNCTIONING AIR BAG. PLEASE NOTE THAT THERE WASN'T ANY OTHER DAMAGE TO THE CAR... NO FLAT TIRE... NOTHING EXCEPT FOR THE MALFUNCTIONING AIRBAGS IN THE CAR HAVING BEEN DEPLOYED AND CAUSED INTERIOR DAMAGE TO MY CAR. I WENT TO THE VW DEALER AND THEY REFUSED TO REPAIR THE DAMAGE AND SUGGESTED GOING THROUGH MY INSURANCE (LIBERTY MUTUAL), WHO ALSO REFUSED TO PAY FOR THE REPAIRS. INTERIOR DAMAGE: CEILING PANEL, CURTAIN AIRBAG, PASSENGER LEATHER SEAT RIPPED AND ITS AIRBAG DEPLOYED. CAR IS CURRENTLY AT THE DEALER AND I AM NOT SURE WHAT TO DO AT THIS POINT BUT I NEED THE CAR TO BE REPAIRED SINCE WE NEED IT FOR TRANSPORTATION... SO I MAY NEED TO GO AHEAD AND HAVE IT REPAIRED AT MY COST FOR NOW. (BETWEEN $2,000 - $3,000 WORTH OF DAMAGE). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117524April 6, 2005
AIR BAGS:SIDE/WINDOW
THE PASSENGER SIDE AIR BAG DEPLOYED AFTER RUNNING OVER A SMALL POT HOLE AT 15 MPH. CONSUMER HAS AN APPOINTMENT WITH THE DEALER TO INSPECT THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116395April 5, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY JETTA HAS BEEN IN THE SHOP MORE TIMES THAN NOT. THE LATEST INCIDENT BEGAN WITH MY CAR OVERHEATING. AFTER 1300 DOLLARS LATER, THE REPAIR SHOP TOLD ME THAT THIS YEAR OF THE JETTA HAS A PLASTIC PART THAT SITS ON WATER PUMP. THAT PART HAS HAD TO BE REPLACED BY MANY JETTA OWNER'S AFTER THE REPLACING OF THE WATER PUMP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117225April 1, 2005
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
CONSUMER'S VEHICLE WAS HAVING THE SAME PROBLEMS AS MENTIONED RECALL 04V584000 CONCERNING TURN SIGNAL SWITCH. THE TURN SIGNAL WORKED INTERMITTENTLY. DEALERSHIP WILL NOT REPAIR FREE OF CHARGE, BECAUSE THE VIN WAS NOT INCLUDED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116186March 31, 2005
ENGINE AND ENGINE COOLING
EVER SINCE I BOUGHT THE CAR BACK IN 2001, THERE HAS BEEN NUMEROUS PROBLEM MAINLY WITH THE CHECK ENGLINE LIGHT. I BOUGHT THE CAR BRAND NEW, AND WITHIN THE FIRST FEW WEEKS I HAD MINOR PROBLEMS THAT GOT FIX AND IS FINE NOW. NOW MY MAIN ISSUE IS THE CHECK ENGINE LIGHT, IT BEEN ON AND OFF EVER SINCE THE FIRST YEAR I BOUGHT THE CAR. WE ARE IN 2005 AND I'M STILL HAVING TROUBLE GETTING RID OF IT. USUALLY WHEN THE CHECK ENGLINE LIGHT COMES ON THE CAR WOULD SPUTTER AND SHAKE AND SOMETIMES IT WOULD SHUT OFF. SOMETIMES WHEN I'M DRIVING THE CAR WOULD SHUT OFF ON ME IN THE MIDDLE OF THE STREETS. THANK GOODNESS THE TIME THAT IT HAPPENED I WASN'T ON A BUSY ROAD. WHEN I FIRST START UP THE CAR WHEN THE CHECK ENGINE LIGHT IS ON, THE BRAKES SEEMS TO FAIL TO WORK BECAUASE I WOULD HAVE TO STEP ON IT REALLY HARD TO GET THE CAR TO STOP. AFTER GETTING FIX THE LIGHT WOULD REAPPEAR A COUPLE WEEKS LATER. SO I DONT KNOW WHAT THE PROBLEM IS SINCE ALL THE TIMES I DID TAKE IT IN THEY SAID IT WAS THE AIR MASS FLOW SENSOR WHICH THEY HAVE REPLACED ALREADY. TOMORROW (4/1/05) I'M TAKING THE CAR IN AGAIN FOR THE CHECK ENGINE PROBLEM BECAUSE LATELY THE PROBLEM HAS BEEN WORST. NOW WHEN I FIRST TURN ON THE CAR, I HAVE TO WARM IT UP FOR A FEW MINS BEFORE BEING ABLE TO STEP ON THE GAS AND GO OR ELSE IT'LL SHUT DOWN ON ME. EVEN WITH THAT THE CAR BARELY MOVES THEN ALL OF SUDDEN IT WILL JERK AND DRIVE ON A NORMAL SPEED. I HAD MAJOR SERVICE DONE ON THE CAR AND THE AIR MASS FLOW SENSOR HAS BEEN REPLACED TWICE. TOMORROW WILL PROBABLY BE THE THIRD TIME AND WE'LL FIND OUT WHAT ELSE IS NEW. I DOUBT THAT THE PROBLEM WILL EVER GO AWAY BECAUSE I BEEN HAVING THE CHECK ENGINE LIGHT EVER SINCE I GOT THE CAR AND I OWN IT FOR FEW YEARS NOW AND IT STILL HAS NOT BEEN FIX. I HONESTLY THINK I BEEN SOLD A LEMON, BUT SPEAKING WITH THE PEOPLE AT THE VW DEALER, THEY DON'T THE ISSUE IS BIG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114755March 25, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR STARTED HESITATING DURING ACCELERATION AND STALLED A COUPLE OF TIMES UPON STOPPING. EPC LIGHT FLASHED ON BRIEFLY ONCE, THEN NOT AGAIN. TODAY, THE CAR STARTED DECELERATING ON THE FREEWAY FOR NO APPARENT REASON, THEN RAPIDLY ACCELERATED AGAIN, WHICH SEEMED LIKE AN EXTREME SAFETY HAZARD TO ME. MECHANIC REPLACED THE AIR FLOW METER AND TOLD ME THAT HE REGULARLY REPLACES THEM ON VOLKSWAGENS AND IT IS A KNOWN PROBLEM. I READ SEVERAL OTHER COMPLAINTS OF THE SAME BEHAVIOR ON THIS SITE, THOUGH THE PROBLEM WAS NOT IDENTIFIED. IF THIS IS A PART WITH KNOWN PROBLEMS, WHY HAS VOLKSWAGEN NOT RECALLED IT?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115442March 21, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, POWER TRAIN:AUTOMATIC TRANSMISSION
UPON STARTING THE VEHICLE AND PUTTING FOOT ON THE BRAKE TO MOVE INTO ANOTHER GEAR THE BRAKE LIGHT ILLUMINATED. THE BRAKE APPEARED TO LOCK THE GEAR SHIFT, AND YOU COULD NOT GET IT TO GO INTO ANOTHER GEAR. THE SHIFT WILL NOT COME OUT OF PARK. CONSUMER TOOK THE VEHICLE TO DEALER TO BE REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115470March 21, 2005
AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW
WHILE DRIVING 55 MPH DRIVER'S FRONT/REAR SIDE AIR BAGS INADVERTENTLY DEPLOYED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114882March 8, 2005
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THE HEATING ELEMENT FOR THE HEATED SEAT BECAME SO HOT IT MELTED THE LEATHER SEAT OF THE CONSUMER'S 2001 VOLKSWAGEN JETTA. *NM THE DEALER STATED THAT LIQUID APPEARED TO BE SPLIT ON THE LEATHER SEATS CAUSING THE DEVICE TO SHORT OUT AND OVERHEAT WHICH CAUSED THE DEVICE TO SHORT OUT AND OVERHEAT WHICH CAUSED THE DAMAGE. THE CONSUMER INQUIRED ABOUT COMPENSATION. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113650March 8, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 20 MPH TRANSMISSION JERKED BEFORE SHIFTING GEARS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112747March 8, 2005
AIR BAGS
PLEASE REFER TO CASE/ODI: 8022481; RESPECTFULLY REQUEST CASE BE REEVALUATED. VW CLAIMS SMALL DING ON UNDERSIDE OF VW JETTA IS TO BLAME FOR SIDE AND SEAT AIRBAG DEPLOYMENTS. THEY ARE WRONG AND ARE TRYING TO USE THIS EXCUSE TO GET OUT OF NUMEROUS FAULTY AIRBAG DEPLOYMENTS. NO VW EXPERTS COULD ANSWER MY SPECIFIC TECHNICAL QUESTIONS. THE OWNER'S MANUAL SPECIFICALLY STATES REASONS FOR AIRBAG DEPLOYMENTS, AND THE SMALL DING ON THE UNDERSIDE OF MY VEHICLE IS A NOT A REASON; INSTEAD IT SERVES AS AN UNSUPPORTED EXCUSE. [JETTA RIDE EXTREMELY LOW TO GROUND; THERE WILL ALWAYS BE DINGS, MARKS, ETC., FOR THE VW CORPORATION TO USE AS AN EXCUSE.]*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10112509March 4, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, EQUIPMENT ADAPTIVE/MOBILITY
THE BRAKE LIGHT SWITCH ON MY 2001 VW JETTA WAS REPLACED BY A VW DEALER IN JULY OF 2004 AS A RESULT OF A RECALL NOTICE FROM VW OF AMERICA. THIS SAME SWITCH WAS REPLACED BY A VW DEALER ON 2/28/05 AS A RESULT OF A FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113297March 2, 2005
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
WHILE TURNING ON THE TURN SIGNALS THEY FAILED TO COME ON THEIR OWN. DRIVER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE TURN SIGNAL FLASHER NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112085February 24, 2005
ENGINE AND ENGINE COOLING, STRUCTURE, POWER TRAIN:AUTOMATIC TRANSMISSION
2001 JETTA- MAKES WINDING NOISE AT 40 MPH, EAR PIERCING, TECHNICIANS CLAIM THIS IS NORMAL BUT OVERPOWERS RADIO? UNACCEPTABLE. TRANSMISSION SHIFTS ERRATICALLY ALL THE TIME, CAR WILL LUNGE FORWARD WHEN AT A STOP WHEN FOOT TAKEN OFF BRAKE PEDAL. CAR MAKES A KNOCKING NOISE WHEN AT A COMPLETE STOP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113025February 24, 2005
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
THE FLASHER AND WARNING LIGHTS ARE INOPERATIVE DUE TO THE HAZARD WARNING SWITCH RECALL DEFECT 04V584000. THE VIN IS NOT INCLUDED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112916February 23, 2005
AIR BAGS
WHILE DRIVING 35 MPH, THE SIDE/FRONT AIR BAGS INADVERTENTLY DEPLOYED . THE DEALERSHIP WAS NOTIFIED. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111980February 22, 2005
VEHICLE SPEED CONTROL
I WAS AT A FULL STOP AT A RED LIGHT WAITING TO CROSS A BUSY HIGHWAY WHEN SUDDENLY. AND WITHOUT WARNING, THE CAR STARTED ACCELERATING ON ITS OWN. MY FIRST REACTION WAS TO PUSH ON THE BRAKES HARDER. THIS DID NOTHING. THE CAR KEPT ACCELERATING TO SUCH A RATE THAT THE BACK END STARTED FISHTAILING AROUND TO THE RIGHT. I HAVE A CDL LICENSE AND REACTED BY PUTTING THE CAR INTO NEUTRAL. THIS REACTION DEFINITELY SAVED A MAJOR ACCIDENT. THE CAR WAS DOING ITS BEST TO FORCE ME INTO MOVING TRAFFIC. THE NEXT PERSON THIS HAPPENS TO MIGHT NOT BE SO LUCKY. THE CAR WAS TOWED TO THE LOCAL VW DEALERSHIP. AFTER KEEPING MY CAR 2 WEEKS, THEY STILL COULDN'T COME UP WITH A PLAUSIBLE EXPLANATION FOR WHY THIS HAPPENED. THEY DID REMOVE THE ON/OFF BUTTON FOR THE CRUISE CONTROL, BUT THEY CAN'T GUARANTEE ME THAT THIS IS WHAT CAUSED THE MALFUNTION. NORMALLY THE CRUISE CONTROL WOULD DE-ACTIVATE WHEN THE BRAKES ARE PRESSED. I REMAIN WITHOUT A REASONABLE EXPLANATION OR REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111726February 17, 2005
AIR BAGS
THE AIR BAG LIGHT IS ON AND THE DEALER WILL REPLACE THE ENTIRE AIR BAG AT A COST TO THE CONSUMER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Jetta