Volkswagen GTI Complaints

1,407 consumer complaints on file.

#11160616December 10, 2018
FUEL/PROPULSION SYSTEM
SOMETIMES, AFTER THE CAR HAS WARMED UP AND UNDER HARD ACCELERATION THERE IS A RATTLING NOISE COMING FROM THE LOWER ENGINE AREA. THE VW DEALER INVESTIGATED AND CONFIRMED IT IS THE FUEL LINES RATTLING THAT IS MAKING THE NOISE. THEY TRIED TO INSERT SOME DAMPENING MATERIAL TO SECURE THE FUEL LINES BUT THE NOISE PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156426December 5, 2018
UNKNOWN OR OTHER
SUNROOF SHATTERED FOR NO APPARENT REASON. I WAS DRIVING ON A RESIDENTIAL ROAD AND HEARD A LOUD "BOOM." I LOOKED UP TO SEE THAT THE SUNROOF WAS COMPLETELY SHATTERED. THE TEMPERATURE WAS MILD, THERE WERE NO BUMPS ON THE ROAD, NO BRIDGES NEARBY FROM WHICH SOMETHING COULD BE THROWN, AND NO SIGN OF EXTERNAL IMPACT TO CAUSE THE BREAKAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153943November 26, 2018
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN GTI. WHILE DRIVING AT ANY SPEED, THE GEAR SHIFTED INTO NEUTRAL AND COMMUNICATION WAS LOST WITH THE GEAR BOX. ALSO, THE RPMS INCREASED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PLACED IN PARK, SHUT OFF, AND RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO VALLEY AUTO WORLD VOLKSWAGEN (910-867-7000, LOCATED AT 3810 SYCAMORE DAIRY RD, FAYETTEVILLE, NC 28303) WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM NEEDED TO BE REPLACED. THE COMPUTER SYSTEM WAS NOT REPLACED. THE CONTACT CALLED THE MANUFACTURER, BUT WAS UNABLE TO REACH ANYONE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152113November 16, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
ONGOING ENGINE MISFIRE ISSUES. AFTER 3 VISITS TO DEALERSHIP AND REPLACEMENT OF COILS, FUSES, RELAYS, ETC, ROOT CAUSE DETERMINED TO BE A SHORT BETWEEN THE AFTER RUN COOLANT PUMP WHICH CAUSES A VOLTAGE DRAW AND CONFUSES THE ECM. AFTER TALKING WITH VW TECHNICIAN, I LEARNED THAT THIS SAME EXACT PART ON AUDI VEHICLES IS UNDER A SAFETY RECALL FOR THE SHORTING ISSUE THAT MY PUMP IS HAVING BECAUSE THE SHORT CAN CAUSE FIRES. HOWEVER, THE VW PART IS NOT UNDER RECALL. MY FAMILY COULD HAVE BEEN PUT IN GRAVE DANGER BECAUSE THIS PART IS IN MY CAR AND HAS NOT BEEN RECALLED. IN ADDITION, EVEN THOUGH THE PART HAS FAILED, VW WILL NOT COMPENSATE ME FOR THE REPAIR, SO I HAVE NO CHOICE BUT TO PAY $500 OUT OF POCKET TO FIX A SAFETY HAZARD IN MY VEHICLE. FOR REFERENCE, AUDI RECALL NUMBER IS 18V229000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151280November 13, 2018
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
CAR WAS DRIVEN IN A NEIGHBORHOOD. FIRST NOTICED SOME SMOKE COMING OUT OF THE HOOD, STOPPED THE CAR, MORE AND MORE SMOKE CAME OUT AND COULDN'T EVEN SEE ANYTHING IF ANYONE WERE TO BE IN THE CAR. NOTICE SOME FIRE START TO APPEAR AT THE BOTTOM OF THE CAR, CALLED 911. THE ENTIRE HOOD WAS ON FIRE BY THE TIME FIREFIGHTERS ARRIVED. IT SEEMED THERE WAS GOING TO BE AN EXPLOSION IF FIREFIGHTERS WERE TO ARRIVE A MINUTE LATER.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11149644November 6, 2018
TIRES, WHEELS, TIRES:BEAD, TIRES:SIDEWALL
2018 VOLKSWAGEN GTI S. WAS ACTUALLY LEAVING MY HOUSE ON THE WAY TO THE DEALER FOR AN UNRELATED ISSUE. AS I WAS LEAVING MY HOUSE, DRIVING AT LIKE 10-15 MPH ON MY STREET. MY TPMS LIGHT COMES ON SAYING I HAVE LOW PRESSURE. I STOP IMMEDIATELY TO CHECK TO SEE. MY REAR DRIVER TIRE HAD A HUGE SIDEWALL BULGE AND YOU COULD SEE THE BEAD SITTING ON THE RIM LIP. THIS WAS WITHIN LESS THE 400 MILES OF THE VEHICLE BEING ON THE ROAD. I HAD NOT HIT ANY POTHOLES OR ANYTHING JUST SMOOTH PAVEMENT WENT IT HAPPENED(OR EVER). I PUT THE SPARE AND CONTINUED TO THE DEALER. IT WAS REPLACED WITH A NEW TIRE. BUT I FEEL THIS TIRE BRAND IS A SAFETY CONCERN. I HAVE THE SAME TIRES ON MY 2017 FORD EXPLORER AND THEY ARE ALREADY WORN DOWN AT 15000 MILES. HANKOOK VENTUS TIRES ARE GARBAGE AND DEF A SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140291October 15, 2018
ENGINE
AT 68,000 MILES ON MY 2012 VW GTI, I HAD TO HAVE THE TIMING CHAIN AND TENSIONER REPLACED. HOWEVER, WHEN I TRIED TO REPORT MY REPAIRS FOR COST REIMBURSEMENT PER THE CLASS ACTION LAWSUIT, I WAS INFORMED THAT MY VIN WASN'T INCLUDED IN THE EXTENDED WARRANTY FOR THESE PARTS. I WOULD LIKE TO HAVE MY VIN REVISITED AS CLEARLY, THOSE FAULTY PARTS WERE INCLUDED WITHIN MY VEHICLE AS THEY HAD TO BE REPLACED AT 68,000 MILES. THE NEED FOR THE REPAIR WAS DETERMINED WHEN MY CHECK ENGINE LIGHT ILLUMINATED AND I TOOK MY CAR TO THE DEALERSHIP HERE IN GREENVILLE, SC. ALL REPAIRS AND MAINTENANCE HAVE BEEN DONE AT THIS DEALERSHIP SINCE THE OWNER OF THE VEHICLE PRIOR TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140323October 15, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GTI. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE SUN ROOF LEAKED WATER INSIDE THE VEHICLE. THE CONTACT STATED THAT THE SUN ROOF WAS CLOSED COMPLETELY, YET THE VEHICLE EXPERIENCED WATER INTRUSION. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER RAINY CONDITIONS AND RECURRED DUE TO ENVIRONMENTAL FACTORS. FAIRFAX VOLKSWAGEN (11050 FAIRFAX BLVD, FAIRFAX, VIRGINIA 22030, (703) 359-4500) WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE SUN ROOF WAS LEAKING WATER. THE DEALER STATED THAT THE MANUFACTURER PROVIDED A TECHNICAL SERVICE BULLETIN BASED UPON THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY COVERAGE FOR THE TECHNICAL SERVICE BULLETIN PER NHTSA I.D. 10133484. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138945October 8, 2018
UNKNOWN OR OTHER
IN THE VW GTI THERE ARE VARIOUS INTERIOR TRIM BITS THAT ARE A PLASTIC WITH A CHROME PLATING ON THEM. THE ISSUE WITH THESE ARE, THAT IT EVENTUALLY BEGINS TO DETACH ITSELF FROM THE PLASTIC TRIM PIECES AND IS EXTREMELY SHARP LIKE A RAZOR BLADE. THE REASON FOR REPORTING IT IS THAT THIS HAS HAPPENED ON MULTIPLE OCCASIONS WITH SEVERAL PIECES IN MY OWN PERSONAL VEHICLE BOTH WHILE THE CAR IS PARKED AND IN MOTION. VW HAS A HISTORY OF REPLACING THESE PARTS UNDER WARRANTY ACCORDING TO FELLOW OWNERS, BUT THIS IS A CLEAR SAFETY ISSUE. THE PARTICULAR TRIM PIECE IN QUESTION IS RIGHT BEHIND THE GEAR SHIFTER AND IN FRONT OF THE CUBBY HOLE WHERE ONE WOULD PLUG IN THEIR MEDIA PLAYER OR CELLULAR PHONE ANY OTHER VARIOUS ITEMS USED THROUGH OUT THE DAY. THIS IS A SERIOUS ISSUE AS IT COULD VERY EASILY HAVE SLICED MY WRIST WHILE I REACHED INTO THE CUBBY TO RETRIEVE MY PHONE. THE FRUSTRATING PART IS THIS IS NOT THE FIRST TIME THIS CAR HAS DRAWN BLOOD DURING DAILY USE. THE ENGINE START/STOP BUTTON HAS, THE GEAR SHIFTER HAS AND SO HAS THE STEERING WHEEL. IT WAS ONLY MY THUMB THAT WAS CUT IN THE PROCESS, BUT IT CUT VERY DEEP LIKE A RAZOR BLADE WOULD AND IT WAS A CHALLENGE TO GET IT TO STOP BLEEDING EVEN HOURS AFTER. NOW, THE CAR WAS PARKED WHEN THIS HAPPENED, BUT DRIVING HOME CERTAINLY WAS A CHALLENGE WITH BLOOD GUSHING FROM MY THUMB. THIS HAS HAPPENED TO MANY PEOPLE WITH THE SAME VEHICLE ACCORDING TO MANY OF THE ONLINE SITES THAT OWNERS OF THESE CARS FREQUENT. ONE WAS EVEN A CASE WHERE THEIR VERY YOUNG CHILD WAS REACHING IN THE STORAGE CUBBY FOR SOMETHING AND CUT THEMSELVES RATHER BADLY ON THAT PIECE OF TRIM. IF IT CAN CUT DEEPLY LIKE A RAZOR BLADE, IT IS NOT IMPLAUSIBLE THAT IT COULD HAVE POSSIBLY CUT THEIR WRIST AND CAUSED A MUCH MORE SERIOUS INJURY. I HAVE YET TO REPORT TO VW MYSELF, BUT, AS THIS OCCURS TO MANY OWNERS, I FEEL IT IS MY DUTY TO INSURE IT DOES NOT GO UNREPORTED TO NHTSA.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11133194October 3, 2018
AIR BAGS, ELECTRICAL SYSTEM
CLOCKSPRING FAILURE ON 2016 VW GTI RESULTING IN NON FUNCTIONING AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130939September 24, 2018
ENGINE, UNKNOWN OR OTHER
MY CAR IS DISPLAYING THE SAME SIMPTOMS LISTED AT SEVICE CODE 19K5 BUT VW IS REFUSING TO FIX THE PROBLEM. I TALKED TO A REPRESENTATIVE FROM VW AND SHE SAID MY CAR IS NOT INCLUDED. PLEASE ANY HELP OR ADVISE 407-790-5101. THE WATER PUMP IS LEAKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130798September 22, 2018
ENGINE
MY CAR'S ENGINE MAKES A TICKING SOUND WHEN I START IT AND WHEN IT'S IN IDLE. I WAS TOLD THAT IT COULD BE THE TIMING CHAIN TENSIONER, SINCE THERE HAVE BEEN ISSUES WITH THAT WITH THE 2013 MODELS. I DON'T WANT TO WAIT UNTIL MY ENGINE IS RUINED. TIMING CHAIN TENSIONER SHOULD NOT BE GOING BAD OR SHOWING SYMPTOMS WITH ONLY 71,500 MILES YET. I CAN'T SHOW YOU PICTURES, SINCE IT IS HARD TO REMOVE THE CAP COVERING THE TIMING CHAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130440September 20, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING THE STEERING WHEEL, GAS PEDAL AND ENGINE WILL STUDDER AND CAUSE EPC LIGHT TO COME ON WITH CHECK ENGINE LIGHT. TURNING OFF THE CAR AND TURNING BACK ON WILL SOMETIMES CORRECT PROBLEM BUT WILL COME BACK SHORTLY AFTER. CAR WILL NOT ACCELERATE WITHOUT STALLING OUT. ALMOST LIKE THE COMPUTERS FORGOT HOW TO ACCELERATE THE CAR AND USE THE ENGINE. CAR WAS GETTING ONTO HIGHWAY WHEN THIS HAPPENED BUT DOES HAPPEN DURING REGULAR DRIVING. CAR JUMPS AND STUDDERS AND THE ENGINE WANTS TO SHUT DOWN SINCE IT CANT ACCELERATE OR SHIFT HIGHER, RPMS GO DOWN TO POINT OF CAR STALLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130037September 18, 2018
ENGINE
ENGINE IS MISFIRING AT 84K MILES CAUSING THE CAR TO NEED A WHOLE NEW ENGINE REBUILD. I HAVE GOTTEN THE VEHICLE SERVICED REGULARLY TO PREVENT SUCH ISSUE. FUEL INJECTORS, INTAKE MANIFOLD GASKETS, AND INTAKE MANIFOLD WERE REPLACED ON 2/21/18 AND I ALSO HAD A CARBON CLEANING THIS DAY AS WELL AT 79K. ALL FOUR SPARK PLUGS, AND IGNITION COILS HAVE ALSO BEEN REPLACED. WITH ALL THESE PREVENTATIVE REPAIRS I SHOULD NOT BE HAVING TO REPLACE MY ENGINE ONLY 5K MILES ARE ALL THOSE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129117September 12, 2018
ELECTRICAL SYSTEM
WHILE DRIVING AT NIGHT I HAD SEVERAL LIGHTS QUIT WORKING SIMULTANEOUSLY. A BULB WARNING LIGHT ILLUMINATED ON THE DASH AND MESSAGES FOR RIGHT FRONT LOW BEAM, RIGHT FRONT TURN SIGNAL, LEFT REAR TURN SIGNAL,LEFT REAR BRAKE, RIGHT FRONT HIGH BEAM, RIGHT FRONT FOG LIGHT, LEFT FRONT SIDE, RIGHT REAR SIDE, AND LICENSE PLATE BULBS ALL APPEARED IN THE INFORMATION SCREEN. I CHECKED OUTSIDE THE CAR AND ALL OF THE LIGHTS THAT I GOT MESSAGES ABOUT WERE INOPERATIVE. AS THERE WAS NO CHANCE THAT ALL OF THESE BULBS FAILED SIMULTANEOUSLY, I DID SOME RESEARCH TO DETERMINE WHAT MIGHT HAVE CAUSED THIS. NUMEROUS INTERNET SEARCHES FOR THESE SYMPTOMS SEEMED TO INDICATE THAT A FUSE IN THE UNDER HOOD FUSE PANEL COULD BE TO BLAME FOR THIS. I CHECKED THE F16 FUSE AND FOUND IT BURNED ON ONE SIDE OF THE FUSE. THE FUSE PANEL WAS ALSO SLIGHTLY MELTED WHERE THIS HALF OF THE FUSE WAS INSERTED. PICTURES ARE ATTACHED. MY LOCAL VW DEALER SAID THE FUSE PANEL WILL NEED TO BE REPLACED. UPON DOING SOME RESEARCH, THERE IS A SAFETY RECALL ON THE 09-11 TIGUAN (CODE: 97Z9) AND A SERVICE ACTION ON THE 09-10 JETTA AND 09 GTI (CODE: 97AM) FOR THE EXACT SAME ISSUE I AM EXPERIENCING. BOTH THE DEALER AND VW USA SAY THAT I AM 100% RESPONSIBLE FOR THE COST BECAUSE MY MODEL AND VIN AREN'T COVERED UNDER ANY CAMPAIGNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128430September 10, 2018
UNKNOWN OR OTHER
HEADLINER IS SAGGING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124278September 4, 2018
AIR BAGS, SERVICE BRAKES, POWER TRAIN
TRAVELING AT 45 MPH DOWN A TWO WAY HIGHWAY, I WENT TO PASS A SLOW MOVING VEHICLE WHEN THE EPC TURNED ON ONCE AGAIN.I LOST POWER AND TRIED TO RETURN BACK INTO MY LANE THE VEHICLE IN FRONT SPIKED ON THE BRAKES, I TRIED STOPPING BUT DUE TO THE ABS MODULE GOING BAD (VW KNOWS ABOUT THE PROBLEMS WITH THEM) I HAD NO ABS, TRACTION CONTROL, OR AIRBAGS. THE BRAKES LOCKED CAUSING ME TO GO OFF THE ROAD WAY HITTING A BERM ALONG WITH A TREE CAUSING MY VEHICLE TO FLIP OVER ONTO THE ROOF. UPON IMPACT THE AIRBAG SYSTEM DID NOT ACTIVATE CAUSING MINOR INJURIES. I CONTACTED THE VOLKSWAGEN MANUFACTURE TO INFORM THEM OF THE PROBLEMS WITH THE VEHICLE SOME TIME AGO, THEY TOLD ME THAT THERE WAS NOT RECALL AND THAT THEY WERE NOT GOING TO DO ANYTHING ABOUT THE PROBLEMS. THERE HAS BEEN A SERVICE BULLETIN ABOUT THE EPC WITH A RECOMMEND FIX. THE SIX GOLD PINS WERE PUT IN TO REPLACE THE ORIGINAL ONES WHICH WORKED FOR SOME TIME BUT FAILED AGAIN. THANKFULLY I DID NOT HAVE MY TWO VERY SMALL CHILDREN WITH ME.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11124400September 4, 2018
ENGINE
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN GTI. THE CONTACT STATED THAT THERE WAS A DRASTIC LOSS OF ENGINE POWER, METAL WAS EXTRACTED FROM THE EXHAUST MANIFOLD, AND THERE WAS EXCESSIVE SMOKE AND OIL. THE DEALER (FOX VOLKSWAGEN OF ROCHESTER HILLS, 773 S ROCHESTER RD, ROCHESTER HILLS, MI 48307, (248) 656-0400) DIAGNOSED THAT THE TURBO CHARGER NEEDED TO BE REPLACED. THE VEHICLE HAD NOT YET BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED THAT THE DEALER REPAIR THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124010September 2, 2018
STRUCTURE:BODY
HEADLINER FALLING DOWN, CUT TO SHORT, GLUE FAILING, SHRANK. WHITISH POWDER COMING FROM OPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123527August 30, 2018
VISIBILITY/WIPER
THIS CAR HAS AN AUTOMATIC TRANSMISSION. WHEN THE CAR IS STARTED UP, STATIONARY, WITH PARKING BRAKE ON, I SHIFT INTO REVERSE TO EXIT MY GARAGE. THE REAR-VIEW CAMERA SWINGS INTO POSITION, BUT THE VIDEO IMAGE SOMETIMES FAILS TO APPEAR ON THE DASHBOARD MONITOR. THIS IS AN INTERMITTENT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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