Volkswagen GTI Complaints

1,407 consumer complaints on file.

#11209042May 21, 2019
ENGINE, UNKNOWN OR OTHER
DURING PRE-PURCHASE TEST DRIVE OF VEHICLE (2019 GTI RABBIT EDITION, MANUAL WITH ~10 MILES ON ODOMETER), THE VEHICLE UNEXPECTEDLY STALLED AS I WAS COMING TO A STOP. I WAS APPROXIMATELY 10 MINUTES INTO THE TEST DRIVE. CLUTCH WAS OUT, VEHICLE WAS IN NEUTRAL, CAR WAS STOPPED. CAR HAD TO BE RESTARTED. I DID NOT PURCHASE THAT CAR BUT THEY ARE STILL TRYING TO SELL IT AS NEW. I HAD 2 WITNESSES PRESENT. THIS WAS THE 2RD BRAND NEW 2019 GTI I HAVE TESTED THAT UNEXPECTEDLY STALLS LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208615May 20, 2019
POWER TRAIN
WHILE COMING TO A STOP IN A 2019 GTI SE MANUAL TRANSMISSION WITH EXPERIENCE PACKAGE IN SPORT MODE (WITH < 100 MILES ON ODOMETER) THE CAR STALLED WHILE HAVING THE CLUTCH FULLY DEPRESSED. THE CAR ALSO STALLED WHILE SITTING AT A GREEN LIGHT WAITING TO MAKE A LEFT HAND TURN, WITH THE CLUTCH FULLY DEPRESSED AND THE TRANSMISSION IN FIRST GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208782May 20, 2019
ENGINE
UPON COMING TO A COMPLETE STOP WITH THE CLUTCH FIRMLY AND COMPLETELY PRESSED, THE ENGINE THEN STALLS. THIS OCCURS ONLY AFTER DRIVING ON REGULAR STREETS STOP AND GO FOR APPROXIMATELY 20 MINUTES. IT WILL THEN STALL AT COMPLETE STOPS INFREQUENTLY AND IT OCCURS PROBABLY ABOUT 5 TIMES EVERY 15 MINUTES. THIS HAS HAPPENED EVERY TIME I HAVE DRIVEN THE CAR SINCE I PICKED IT UP BRAND NEW ON 5/11/19. IT IS NOW BACK IN THE SHOP FOR THEM TO FIX IT FOR A SECOND TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208846May 20, 2019
ENGINE, POWER TRAIN
VEHICLE WILL SPONTANEOUSLY TURN OFF ENGINE OR STALL WHILE DECELERATING FROM SPEEDS OF APPROXIMATELY LESS THAN 20 MPH. CAR WILL STALL WITH CLUTCH DEPRESSED OR NOT, STEERING WHEEL LOSES POWER ASSIST, AND CAR NEEDS TO BE RESTARTED. ENGINE SHUT OFF OCCURS WHILE VEHICLE IS IN MOTION AND HAS OCCURRED APPROXIMATELY 5 TIMES IN FIRST 800 MILES OF OWNERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208223May 17, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
MY VEHICLE STALLS AT IDLE FOR NO REASON. I HAVE TO RESTART MY ENGINE OVER AND OVER WHEN COMING TO A STOP. IT SEEMS TO HAPPEN MORE OFTEN WHEN ENGINE IS WARMED UP. THIS IS DEFINITELY A SAFETY ISSUE IF YOU STALL WHILE WAITING TO TURN LEFT THROUGH TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208287May 17, 2019
UNKNOWN OR OTHER
MY VEHICLE WOULD STALL OUT/ENGINE WOULD TURN OFF RANDOMLY ON ITS OWN FROM A STOPPED POSITION AND MOVING MOTION. STARTED IN FEBUARY 2019 - CURRENT - COMING DOWNHILL IN NEUTRAL TO A LIGHT. WHEN PROCEEDING AFTER IT TURNED GREEN, I NOTICED MY ENGINE WAS OFF. I THEN PROCEEDED TO THE NEXT LIGHT AND THE VEHICLE THEN CUT OFF ON ITS OWN AGAIN AT THE NEXT LIGHT WHILE IN NEUTRAL WITH MY FOOT ON THE BRAKES. MY GAS METER WAS AT 1/3 TANK AND I PROCEEDED TO THE NEAREST GAS STATION AFTER I RESTARTED MY VEHICLE. AFTERWARDS, I WENT ON THE HIGHWAY AND WAS COMING TO A SLOW DOWN DUE TO TRAFFIC AND SWITCH MY GEAR TO NEUTRAL AND PRESSED ON THE BRAKES AND AS SOON AS I WAS COMING UP TO THE CAR IN FRONT OF ME MY VEHICLES ENGINE SHUT OFF WHILE I WAS COASTING AT 30-40MPH. I WAS STILL IN MOTION WHEN IT HAPPENED. I PROCEEDED TO RESTART MY VEHICLE WHEN IT CAME TO A FULL STOP AND CALLED MY DEALER. - 2ND OCCURENCE HAPPEND WHEN I WAS SLOWING DOWN TO MAKE A RIGHT TURN AND HAD MY FOOT ON THE CLUTCH PEDAL GOING INTO 2ND FROM 3RD. MY VEHICLES ENGINE THEN CUTOFF AGAIN WHEN MY FOOT WAS STILL PRESSED INTO THE CLUTCH PEDAL. I HAD RESTARTED THE CAR WHILE IN MOTION TO AVOID INCOMING TRAFFIC TO ACCELERATE INTO THE TURN. - 3RD OCCURENCE HAPPENED AGAIN WHEN I WAS IN NEUTRAL COASTING INTO MY PARKING SPOT AT MY APARTMENT, THE ENGINE CUT ITSELF OFF AGAIN. -4TH OCCURENCE HAPPENED IN A SERIES, I WAS COMING UP TO A PARKING SPOT IN NEUTRAL AND AS I BRAKED TO A COMPLETE STOP, MY ENGINE SHUT OFF. I RESTARTED MY VEHICLE AND HAD IT DRIFT BACKWARDS IN NEUTRAL, IT HAD SHUT OFF AGAIN WITHOUT MY STICK SHIFT BEING IN ANY GEAR SLOTS. I THEN RESTARTED MY VEHICLE AND HAD IT IN FIRST GEAR TO MOVE INTO MY PARKING SPACE AND AFTER MOVING FORWARD AND THEN GOING INTO NEUTRAL TO BRAKE, THE ENGINE CUT OFF AGAIN. - LAST INSTANCE WAS FROM A STOPPED POSITION TO A NEUTRAL COAST LEAVING A PARKING LOT, THIS HAPPEND TWICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208346May 17, 2019
ELECTRICAL SYSTEM, ENGINE
CAR STALLS WHEN COMING TO A STOP WITH FOOT IN CLUTCH. ALSO, IF YOU SHIFT FROM NEUTRAL TO FIRST, STILL WITH FOOT IN CLUTCH FULLY, IT WILL SOMETIMES STALL. THE RANDOM STALLING IS NOT CAUSE BY THE USER BECAUSE THE CLUTCH IS 100% DEPRESSED, YET THE CAR STILL SILENTLY STALLS. ALONG WITH THIS, THE SHIFT INDICATOR IS NOT ALWAYS ACCURATE, SOMETIMES I MAY BE IN 3RD, YET IT DISPLAYS THAT I AM IN 4TH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208102May 16, 2019
UNKNOWN OR OTHER
THE TRIM AROUND THE DSG SHIFTER HAS DETERIORATED AND HAS LEFT BEHIND SEVERAL VERY SHARP EDGES. CUTS ON FINGERS AND HANDS HAPPEN FREQUENTLY WHEN USING THE SHIFTER NORMALLY TO CHANGE GEARS. TRIM AT THE BASE OF THE SHIFTER HAS ALSO DETERIORATED, COMMONLY CAUSING CUTS WHEN USING THE STORAGE COMPARTMENT JUST IN FRONT OF THE SHIFTER. THIS VEHICLE HAS LIMITED MILES AND HAS PREDOMINATELY BEEN STORED IN A GARAGE.
Crash:
No
Fire:
No
Injuries:
15
Deaths:
0
#11207444May 14, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
SINCE I HAVE OWNED THE CAR, IT PERIODICALLY STALLS WHILE IN NEUTRAL. THE CAR STUTTERS AND SHUTS OFF SEVERAL TIMES DAILY. I TOOK THE CAR IN TO SERVICE, AND THEY WERE UNABLE TO CORRECT THE ISSUE AFTER 4 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207627May 14, 2019
ENGINE
RECENTLY PURCHASED A 2019 GTI BRAND NEW WITH 16 MILES. LEFT THE DEALER AND WITHIN 5 MILES MY CAR SUDDENLY STALLED WHILE PULLING UP TO A RED LIGHT. THOUGHT IT WAS DUE TO USER ERROR. CONTINUED TO DRIVE AND HAD 6 MORE STALLS WITHIN 16 MILES. RETURNED TO DEALER SERVICE CENTER. I WAS MADE TO FEEL LIKE IT WAS A DRIVER PROBLEM. I LEFT THE CAR AND WAS CALLED THE NEXT DAY THAT THE TECH COULDN'T DUPLICATE THE ISSUE. I REFUSED TO LEAVE THE DEALER BECAUSE I KNEW THIS WAS A REAL ISSUE. I INSISTED THAT THE TECH COME OUT DRIVING WITH ME. DROVE FOR ABOUT 10 MINUTES AND AT THE LIGHT BEFORE GETTING BACK TO THE DEALER IT HAPPENED! CAR WAS LEFT IN THE SHOP FOR 6 MORE DAYS WHILE THEY FIXED THE ISSUE. RECEIVED THE CAR BACK A WEEK LATER AND WAS TOLD THEY CALLED VW AND WERE GIVEN A FIX. APPARENTLY THERE WAS DEBRIS FROM THE MANUFACTURING PLANT ON A SENSOR AND THAT WAS CAUSING IT. REPLACED THE SENSOR AND EVERYTHING WAS BACK TO NORMAL..... FOR A WEEK AND A HALF. THIS MORNING I WAS DRIVING IN TRAFFIC AND IT HAPPENED AGAIN. 3 TIMES IN A MATTER OF 10 MINUTES IN FACT. TOOK THE CAR STRAIGHT BACK TO THE DEALER AND WAS ONCE AGAIN MADE TO FEEL LIKE I WAS DOING SOMETHING WRONG. ONCE AGAIN HAD TO GO TEST DRIVE THE CAR WITH A TECH. LUCKY THIS IS A REAL ISSUE AND IT HAPPENED WITH THE TECH VIDEO RECORDING THE EVENT. WAS TOLD THAT HE NEEDS TO CALL VW AND FIGURE OUT THE NEXT STEPS. AT SOME POINT A FIX IS NEEDED OR I NEED TO FIGURE OUT THE NEXT STEPS. LUCKILY IT HAS ONLY HAPPENED AT LOW SPEEDS. I'M SINCERELY HOPING FOR A FIX SHORTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207142May 12, 2019
ENGINE, STEERING, UNKNOWN OR OTHER
CAR IS AT 3500 MILES, BOUGHT NEW FROM DEALER. CAR IS MANUAL TRANSMISSION. CAR HAS BEEN FINE UNTIL 5/11/19. WHILE STUCK IN HIGHWAY TRAFFIC, THE CAR STALLED WITH THE CLUTCH DEPRESSED. 10 MINUTES AFTER THE INCIDENT, THIS TIME OFF THE HIGHWAY, THE CAR STALLED WITH THE CLUTCH DEPRESSED AGAIN WHEN I WAS STOPPING AT A STOP SIGN. IN CASE #1) I WAS IN 1ST GEAR. THE STALL WAS VERY SMOOTH AND NOT NOTICED BY PASSENGERS (I NOTICED IT DUE TO TACHOMETER FALLING TO 0). THE CLUTCH WAS %100 DEPRESSED #2) I WAS IN 3RD OR 4TH GEARS. I WAS SLOWING DOWN FOR A STOP SIGN. WHEN I CAME TO A STOP, THE CAR STALLED. I WAS ALERT DUE TO THE FIRST INCIDENT AND MADE SURE TO TAKE NOTE OF WHAT HAPPENED. THE CLUTCH WAS ONCE AGAIN DEPRESSED. IN BOTH CASES, THE CAR STALLED AND LEFT ME WITHOUT THE ABILITY TO ACCELERATE OR STEER. LUCKILY THE PROBLEM HAPPENED WHILE STOPPING AND NOT AT HIGH SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206851May 10, 2019
ENGINE
ON JAN 29, 2019, I PURCHASED THE CAR NEW, FROM A DEALER IN SOUTH FLORIDA WITH APPROXIMATELY 13 MILES ON THE ODOMETER. THE VEHICLE HAS A MANUAL TRANSMISSION. AFTER DRIVING THE VEHICLE LESS THAN ONE MILE FROM THE DEALER, THE VEHICLE STALLED AT A STOP LIGHT. AT THE TIME, THE VEHICLE WAS STATIONARY, IN NEUTRAL, WITH THE CLUTCH PETAL IN THE FULLY RAISED POSITION, AND HAD BEEN IDLING FOR ABOUT 10 MINUTES PRIOR TO THE OCCURRENCE. I RESTARTED THE CAR AND WITHIN A FEW SECONDS, THE CAR STALLED AGAIN UNDER THE SAME CONDITIONS. I RETURNED TO THE DEALER TO HAVE THE CAR INSPECTED. ON THE SHORT DRIVE BACK, THE CAR STALLED 3 ADDITIONAL TIMES UNDER SIMILAR CIRCUMSTANCES. THE DEALER COULDN'T FIND ANY EXPLANATION FOR THE STALLING. UNABLE TO REPLICATE THE ISSUE, I DROVE THE CAR FOR APPROXIMATELY 150 MORE MILES. ON FEBRUARY 1, 2019, THE ISSUE RECURRED, AGAIN AT A STOPLIGHT UNDER SIMILAR CONDITIONS. I CAN ASSERT, WITH CONFIDENCE, THAT NONE OF THE OCCURRENCES WERE DUE TO DRIVER ERROR. ADDITIONALLY, THE CAR IS NOT EQUIPPED WITH AN AUTO-START SYSTEM (WHICH COULD HAVE EXPLAINED THE BEHAVIOR). ALTHOUGH THE ISSUE HAS NOT RESURFACED SINCE THEN (NOW ABOUT 3000 MILES LATER), THE CAR EXHIBITS A ROUGH IDLE, ESPECIALLY WHEN STARTED COLD. THERE IS NO VISIBLE FLUCTUATION IN THE RPMS ON THE TACHOMETER, BUT I CAN AUDIBLY HEAR AND FEEL THE ENGINE "SKIPPING". THE CAR BUILD DATE WAS OCTOBER 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206888May 10, 2019
ENGINE
VEHICLE STALLS INTERMITTENTLY WHEN COMING TO A STOP. NO CHECK ENGINE LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206411May 9, 2019
ENGINE
WHILE COMMUTING IN STOP-AND-GO MORNING TRAFFIC, MY CAR STALLED TWICE ON THE HIGHWAY. IN BOTH INSTANCES I WAS SLOWING DOWN AND MOVING THE STICK SHIFT INTO NEUTRAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206298May 8, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLE UNEXPECTEDLY STALLS WHILE STATIONARY IN FIRST GEAR, CLUTCH FULLY DEPRESSED. CAR WILL IDLE ROUGH THAN STALL. VEHICLE UNEXPECTEDLY STALLS WHEN APPROACHING A STOP IN FIRST GEAR. SOMETIMES STALLS QUIETLY, LIKE THE CAR TURNED OFF. HAD THE CAR A WEEK AND HAPPENED ABOUT 10+ TIMES. DEALER TOLD ME CAN'T REPLICATE THE PROBLEM, NOTHING TO FIX. CALLED VW CORPORATE TO LET THEM KNOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206370May 8, 2019
ENGINE
WHEN COMING TO A STOP CLUTCH PEDAL IS DOWN AND BRAKE IS APPLIED. VEHICLE STALLS AS IT COMES TO A STOP. AFTER A 15 MILE DRIVE, FIRST FREEWAY AND THEN STOP AND GO STREETS. HAPPENED THE SECOND TIME AFTER PUTTING VEHICLE INTO REVERSE AND CLUTCH WAS STILL PRESSED IN TO BACK UP MY DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205929May 7, 2019
ENGINE, POWER TRAIN
6MT MODEL WITH ABOUT 600 MILES. CAR UNEXPECTEDLY STALLS AT SLOW SPEED WITH CLUTCH FULLY DEPRESSED IN CITY DRIVING WHILE TURNING. STALLS QUIETLY AND WITHOUT REASON. SEEMS TO E A COMMON ISSUE AMONG 2019 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205158May 2, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
ENGINE STALLS AT LOW SPEEDS WITH THE CLUTCH IN (URANO GREY 6-SPEED MANUAL). SOMETIMES THE ENGINE DIES QUICK AND CLEAN, SOMETIMES SPUTTERS/FLUTTERS AND THEN DIES. CAR NEEDS TO BE RESTATED IN TRAFFIC - DANGEROUS! HAPPENS PRETTY RARELY, BUT HAPPENED 4 TIMES WITHIN CITY-ISH 50 MILES, SO CERTAINLY A CONCERN! NEW CAR HAS LESS THAN 400 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205181May 2, 2019
ENGINE, POWER TRAIN
WATERPUMP HAD TO BE REPLACED AT 49,000 MILES WAS LEAKING COOLANT. THIS IS A WIDESPREAD ISSUE WITH THE EA888 ENGINE AND NEEDS EITHER A RECALL OR WARRANTIES EXTENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205318May 2, 2019
ENGINE
CAR SPORADICALLY STALLS AT STOP WHILE CLUTCH IS DEPRESSED. USUALLY IN 1ST GEAR BUT SOMETIMES NEUTRAL OR 2ND. I NOTICE IT MORE WHEN ENGINE SOUND IS SET TO SPORT MODE. USUALLY THE STALL IS SILENT, TWICE THE CAR SLIGHTLY SHUDDERED. DEALER HAS HAD IT FOR A WEEK WITH NO ABILITY TO PREDICTABLY RECREATE. NO CODES/FAULTS ARE THROWN, THUS NO DIAGNOSIS. CAR IS AT WARMED UP OPERATING TEMPERATURE WHEN STALLS OCCUR. STALLS ARE ALWAYS ON CITY STREETS ON A STRAIGHT PATH (I.E. TIRES ARE NOT IN A TURNED POSITION). PURCHASED CAR WITH 12 MILES ON IT, STALL OCCURRED 5 TIMES BETWEEN 20 AND 85 MILES. DEALER SENT ME HOME WITH INSTRUCTION TO COME BACK IF IT HAPPENS AGAIN; CAR STALLED 3 MILES AWAY FROM THE DEALERSHIP AND I IMMEDIATELY RETURNED THE CAR TO THEM FOR FURTHER RESEARCH. STILL NO DIAGNOSIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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