Volkswagen CC Complaints (2009)

136 consumer complaints on file.

#11039274October 24, 2017
UNKNOWN OR OTHER
EXPLODING SUNROOF. DRIVING ON THE FREEWAY, I HEAD A SOUND THAT SOUNDED LIKE A GUNSHOT. I LOOKED AROUND AND NOTICED MY SUNSCREEN FOR THE SUNROOF HAD JUMPED OPEN AND SAW A HOLE IN MY SUNROOF AND THE WHOLE THING WAS SHATTERED. I SLOWLY EXITED THE FREEWAY AND DROVE HOME HOLDING THE SUNSCREEN IN PLACE SO AS NOT TO HAVE GLASS FALL ON ME, I CALLED MY INSURANCE COMPANY AND BROUGHT IT TO THE GLASS REPAIR SHOP THEY DESIGNATED FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035560October 23, 2017
FUEL/PROPULSION SYSTEM
INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. MY CAR CONTINOUSLY STOP WHILE DRIVING. VISITED REPAIR SHOPS TO CHANGE FUEL PUMP IN 2015 AND 09/30/2017 TO CHANGE FUEL PUMP AND THE CONTROL MODULE AFTER THE CAR WENT COMPLETELY DEAD. BATTERY WAS ALSO REPLACE. ON 10/15/2017, I RECEIVED RECALL LETTER FROM THE MANUFACTURER FOR THE SAME ISSUE HAVE BEEN SPENDING MONEY ON. I WOULD LIKE TO GET REFUND FOR THE MONEY I HAVE SPENT. I COULDN'T LOCATE THE RECEIPT FOR THE FIRST REPAIR IN 2015, I WILL CONTACT MEINEKE FOR IT. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034772October 20, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 86,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032789October 10, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, SUSPENSION
THERE HAVE BEEN SEVERAL PROBLEMS WITH THIS CAR. THE ELECTRICAL POWER TO THE FUEL PUMP HAS BEEN FEELING AS THOUGH IT IS SHUTTING OFF. WHEN I FIRST GOT THE CAR, IT STALLED TWICE ON ME, WHILE I WAS DRIVING ON A PUBLIC ROAD. THE TIRES HAVE BALDED OR WARN QUICKLY. ENGINE LEAKS OIL OFTEN. THE FUEL NOT GETTING TO THE PUMP HAS BEEN OVERWHELMINGLY OFTEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030496September 29, 2017
ELECTRICAL SYSTEM
BRAKE LIGHT WIRES IN THE TRUCK ARE FRAYING BECAUSE THE WIRE COATING IS TOO STIFF AND FRAYS WHEN THE TRUCK IS OPENED MULTIPLE TIMES. THIS IS A FIRE AND SAFETY ISSUE. THIS IS ON MY 2009 VOLKSWAGEN PASSAT CC. I DO NOT SEE A RECALL ON THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030374September 28, 2017
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
ON SEPTEMBER 16, 2017, MY WIFE WAS DRIVING OUR VOLKSWAGEN CC LUXURY 2009, AND IT LOST POWER WHILE IN MOTION, SHE CRASHED INTO A DRESSER IN OUR GARAGE AND AND DAMAGED THE DRYWALL OF OUR HOME. WE CALLED OUR INSURANCE BECAUSE WE JUST HAD PURCHASED THIS CAR ON LABOR DAY 2017, FROM THE AUDI DEALERSHIP IN LAKELAND, FL, AND DURING THE CLAIM WE FOUND OUT THAT THIS OPEN RECALL HAD NOT BEEN FIXED. SO I CONTACTED THE AUDI DEALERSHIP AND THEY RETRIEVED WITH A PROMISE TO HAVE IT FIXED AT THE VW DEALERSHIP IN LAKE LAND FLORIDA, SINCE THIS WAS THE MANUFACTURERS DEALERSHIP. WELL TODAY I WAS TOLD BY THE AUDI DEALERSHIP THAT THE VW DEALERSHIP LOCATED ON 209 S LAKE PARKER AVENUE, LAKE LAND, FL 33801SAID THE NHTSA WEBSITE RECALL WAS WRONG AND THERE IS NO RECALL FOR THE VEHICLE SO THEY CANNOT FIX A VEHICLE WITHOUT AN ACTIVE RECALL. I EMAILED THE AUDI DEALERSHIP DOCUMENTS FROM YOUR WEBSITE ABOUT THE RECALL AND YET THEY CLAIM THE VW DEALERSHIP WILL NOT FIX THE VEHICLE. I HAVE ATTACHED A COPY OF THE RECALL FROM YOUR WEBSITE, PLEASE LET ME KNOW WHAT MY NEXT STEPS SHOULD BE. MY WIFE AND I HAVE NOT VEHICLE FOR THE LAST WEEK, IT IS NOW WITH THE AUDI DEALERSHIP IN LAKELAND FL. 1RECALLS ASSOCIATED WITH THIS VIN AUG 16,2017 MANUFACTURER RECALL NUMBER20AE NHTSA RECALL NUMBER17V509 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. SAFETY RISK A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11011671July 31, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (GREEN TOYOTA IN SPRINGFIELD, IL) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010874July 26, 2017
AIR BAGS
TAKATA RECALL I HAVE BEEN ISSUED SEVERAL NOTICES OF AIRBAG RECALL FOR MY VOLKSWAGEN. MYSELF AND MY HUSBAND HAVE MADE PHONE CALLS TO THE LOCAL DEALERSHIP AND HAVE BEEN TOLD UNABLE TO REPAIR. RECEIVED ANOTHER NOTICE LAST WEEK AND CONTACTED DELEARSHIO AGAIN. THIS PHONE CALL HAS NOT BEEN RETURNED BUT WAS TOLD BY PERSON ON THE PHONE THAT THE REPAIR WOULD PROBABLY NOT OCCUR DUE TO NO PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980943April 26, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972228April 13, 2017
AIR BAGS
WE RECEIVED A LETTER FROM VW EARLIER THIS WEEK THAT OUR AIR BAG WAS NOW IN LINE TO BE REPLACED BUT WHEN WE CONTACTED THE DEALERSHIP, THEY SAID THEY DID NOT HAVE THE PARTS. WHAT IS GOING ON WITH THIS? I HAVE ALSO CALLED VW OF AMERICA HEADQUARTERS AND AM CURRENTLY ON HOLD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971445April 8, 2017
AIR BAGS
TAKATA RECALL. VOLKSWAGEN OF OAKLAND IN OAKLAND CA. REFUSED TO REPLACE MY AIRBAG. I DROPPED MY CAR OFF ON 4/05/2017 AND WHEN IT WAS RETURNED TO ME, I WAS TOLD THAT THEY WERE NOT GOING TO CORRECT THE AIRBAG PROBLEM IN MY CAR UNTIL AFTER JUNE. I CONTACTED VW HEADQUARTERS AND WAS TOLD THAT THE DEALER SHOULD HAVE REPAIRED MY CAR BECAUSE MY CAR WAS ON THE LIST TO BE REPAIRED. I WAS ACTING ON A LETTER THAT I RECEIVED IN LATE APRIL FROM VW ADVISING ME TO TAKE MY CAR INTO THE NEAREST DEALER TO HAVE MY AIRBAG REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970164April 3, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969967April 2, 2017
AIR BAGS
TAKATA RECALL: WAS INFORMED MORE THAN 1 YEAR AGO OF RECALL ( NHTSA RECALL NUMBER: 16V078 RECALL DATE: FEBRUARY 9, 2016 MANUFACTURER RECALL NUMBER: 69M9 ), BUT NO FOLLOW-UP ACTION HAS BEEN COMMUNICATED TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968138March 23, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960273March 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958004March 2, 2017
AIR BAGS
TAKATA RECALL: RECEIVED RECALL NOTICE 4.28.16. NO RESPONSE FROM VOLKSWAGON OF AMERICA, INC. TO MY LETTER SENT 12.26.16, REQUESTING A STATUS UPDATE ON THE REPLACEMENT AIRBAG. I AM ENTITLED TO KNOW THE STATUS OF THE AIRBAG REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956117February 21, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN APRIL OF 2016. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 05/19/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954626February 15, 2017
AIR BAGS
TAKATA RECALL. STILL NO REMEDY FOR VEHICLE DEFICIENCY. AIRBAG FIX NEEDED ASAP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947992January 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) IN REFERENCE TO THE DRIVER SIDE AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946650January 20, 2017
AIR BAGS
TAKATA RECALL HAS NOT BEEN RESOLVED, "NO REMEDY AVAILABLE" CITED. THE REMEDY: REPLACE THE AIRBAG! THIS SHOULD NOT TAKE MONTHS OR YEARS, I AM DRIVING TENS OF THOUSANDS OF MILES AT THE WHEEL OF A GUILLOTINE IN THE MEANTIME. YOU SHOULD REQUIRE VW TO SUPPLY LOANER CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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