Volkswagen Beetle Complaints

2,629 consumer complaints on file.

#10874844June 17, 2016
STRUCTURE:BODY
REAR WINDOW ON CONVERTIBLE SEPARATES FROM TOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874883June 17, 2016
EXTERIOR LIGHTING
THE PASSENGER-SIDE HEADLIGHT HAS REPEATEDLY FAILED OVER THE 3 YEARS I'VE OWNED THIS CONVERTIBLE. I HAVE SPEND ALMOST A $1000 TO HAVE VARIOUS RELATED PARTS REPLACED AND THE LIGHT FAILS TO WORK (I.E. IT IS NEVER JUST A BLOWN BULB) WITHIN A FEW MONTHS. MOST RECENTLY JUNE 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874618June 16, 2016
SERVICE BRAKES
BRAKE FAILURE RESULTED IN CRASH AND TOTAL LOSS OF VEHICLE. TRAVELING ON FLAT STRAIGHT FOUR LANE ROAD WITH RAISED MEDIAN APPROXIMATELY 45MPH. VEHICLES TO THE RIGHT AND MEDIAN TO THE LEFT. BRAKES DID NOT SLOW THE VEHICLE. VEHICLE CRASHED INTO ANOTHER STOPPED VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10873866June 13, 2016
UNKNOWN OR OTHER
VEHICLE LOST POWER WHILE DRIVING ON HIGHWAY. I PULLED OVER AND TRIED TO RESTART IT. AFTER A MINUTE IT RESTARTED. THE VW DEALER RAN DIAGNOSTICS AND FOUND NO PROBLEMS. HAD I NOT BEEN ABLE TO PULL OVER ON THIS BUSY HIGHWAY, IT MIGHT HAVE CAUSED A SERIOUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873550June 10, 2016
SEAT BELTS
DRIVER AND PASSANGER SEAT BELT CATCHES AND LATER RELEASES RESULTING IN A LOOSE SEATBELT. ON THE LOWER PORTION OF THE SEAT BELT WHERE IT ATTATCHES TO THE VEHICLE ITSELF IS ALLOWED TO SLIDE BACK AND FORTH ACCORDING TO THE SEATS ADJUSTMENTS. HOWEVER, ON THE BACK SIDE OF THE OF THE SLIDING BAR RESPONSIBLE TO HOLD THE BELT HAS A 90 DEGREE NOTCH WHERE THE BAR ATTACHES TO THE FRAME. WHEN THE USER USES RESTRAINS THEMSELF MORE OFTEN THEN NOT THE BELT CATCHES IN THIS NOTCH AREA. NOT ALLOWING THE BELT TO PROPERLY SLIDE FORWARD INTO THE USERS CURRENTS POSITION. THUS DURING SOME POINT OF DRIVING THE VEHICLE THE BELT FREES ITSELFS FROM THE BACK 90 DEGREE PORTIONS OF THE BAR SLIDING FORWARD. THIS RESULTS IN A LOSE BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873257June 8, 2016
FUEL/PROPULSION SYSTEM
I THINK THERE ARE AIR BUBBLES IN THE FUEL INJECTION PUMP. I HAVE NO MONEY TO REPAIR IT. I NEED IT TO GO BACK AND FORTH TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872313June 3, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN BEETLE. WHILE DRIVING APPROXIMATELY 3 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE. THE DRIVER SIDE AIR BAG DEPLOYED. THE CONTACT SUSTAINED LACERATIONS TO THE FOREHEAD AND A FRACTURED STERNUM THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10865128May 16, 2016
UNKNOWN OR OTHER
THE LEFT REAR DRIVER SIDE WINDOW WILL NOT RAISE OR LOWER. I CAN HEAR THE MOTOR RUNNING AND THE REGULATOR MOVING BUT NO WINDOW MOVEMENT. VEHICLE WAS STATIONARY WHEN THE PROBLEM BEGAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864673May 12, 2016
STRUCTURE:BODY, SEATS, UNKNOWN OR OTHER
THE INTERIOR SMELLS STRONGLY OF CRAYONS AND WILL NOT GO AWAY WITH SHAMPOOING, CLEANING AND/OR OTHER METHODS OF ODOR REMOVAL. THE ODOR IS VERY STRONG AND RUBS OFF ON CLOTHING AND SKIN WHILST SEATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864342May 11, 2016
AIR BAGS
I OWN A 2013 PASSAT AND MY AIRBAG LIGHT CAME ON AFTER MY WARRANTY EXPIRED A LITTLE OVER A YEAR AGO; ONLY TO BE TOLD BY VOLKSWAGEN IT WOULD BE MY RESPONSIBILITY UNTIL I REACHED OUT TO YOUR OFFICE AND MY MATTER WAS INVESTIGATED ONLY TO FIND THAT L AS MILLION OTHER CUSTOMERS WERE ALSO AFFECTED AND A RECALL WAS INITIATED AND MY VEHICLE WAS INCLUDED AS A RESULT. I RECEIVED ANOTHER EMAIL (ENCLOSED) THAT INFORMED ME OF ANOTHER RECALL, BUT MY 2007 NEW BEETLE WAS NOT INCLUDED ALTHOUGH THE AIRBAG LIGHT IS ON AS WELL . AFTER SPEAKING WITH VW; THEY WERE UNABLE TO CONFIRM IF MY 2007 SHOULD BE INCLUDED BECAUSE MOST OF THE COMPLAINTS HAS BEEN ON EITHER THE 2007 JETTA OR THE PASSAT ACCORDING TO THE VW REP.. THERE HAS BEEN A COMPLETE COVER-UP BY VW, AND I BELIEVE ALL MODELS HAS BEEN AFFECTED AND THE TAKATA AIRBAG IS IN MY 2007 AS WELL AND SHOULD BE INCLUDED AS THEY ARE UNABLE TO DEFINITIVELY SAY THAT MY CAR DOES NOT HAVE THAT PARTICULAR BRAND. I BELIEVE IT DOES AND SHOULD BE A PART OF THE CURRENT RECALL AS WELL. THE LETTER CLEARLY SAYS SOME 2007 MODELS. I AM VERY GRATEFUL THAT YOUR OFFICE TOOK SUCH SWIFT ACTION WITH MY FIRST COMPLAINT WHICH CONFIRMED THAT MY ISSUE WAS NOT AN ISOLATED INCIDENT RATHER WORLDWIDE AND A HUGE COVER UP ON THE PART OF WW. NO ONE SHOULD RIDE AROUND UNSAFE AND I ASK THAT YOU TAKE MY COMPLAINT INTO CONSIDERATION BY ADDING THE NEW BEETLE TO THE LIST AS WELL. ENCLOSED IS THE LETTER SENT FROM VW. THANK YOU :) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864043May 9, 2016
ENGINE
I BOUGHT A VW DIESEL DUE TO THE PERFORMANCE AND LACK OF IMPACT ON THE ENVIRONMENT, ONLY TO DISCOVER THAT I WAS SOLD A VEHICLE THAT HARMS THE AIR. I'M A RETIRED FIREFIGHTER WITH 31 YEARS OF SERVICE WITH THE CITY OF STOCKTON AND I'LL BE TURNING 65 THIS YEAR BUT NOW I FIND OUT THAT MY " LAST " CAR ISN'T WHAT I THOUGHT THAT I WAS BUYING AND NOW I DON'T KNOW IF THE ISSUE WITH BE RESOLVED, I'M NOT SURE IF I SHOULD BE DRIVING MY VEHICLE WITHOUT KNOWING IF IT'S FIXABLE AND WHAT TO DO IF I DECIDE TO TRY AND TRADE IT IN FOR A DIFFERENT VEHICLE. I HAD SOME TRIPS PLANNED BUT I CANCELLED THEM, DUE TO THE DISTANCE, WHICH MAY AFFECT NOT ONLY THE AIR BUT THE VALUE OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862619May 2, 2016
UNKNOWN OR OTHER
TRANSMISSION PROBLEMS JERKING AND ALSO STALLS ON HIGHWAYS ALMOST GETTING KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861278April 25, 2016
FUEL/PROPULSION SYSTEM
PURCHASED VEHICLE FROM USED CAR DEALER 5/2014. WITHIN 6 WEEKS A NOTICEABLE ODOR OF GAS BOTH IN THE PASSENGER COMPARTMENT AND OUTSIDE THE CAR.WHEN STANDING WITHIN 5 FEET OF IT. REGULAR MAINTENANCE WAS PERFORMED BUT LICENSED REPAIR SHOPS WERE UNABLE/UNWILLING TO FIND A CAUSE. THE CAR WAS DRIVEN APPROXIMATELY 8 MILES WITHIN THE CITY OF TUCSON, AZ ON PUBLIC ROADWAYS TODAVIS-MONTHAN AFB FOR SERVICE AGAIN. THE TECHNICIAN IMMEDIATELY EVACUATED MY CAR'S DRIVER AWAY FROM IT AS HE SAW FUEL HAD SPILLED INTO THE TRUNK SPACE, TRAVELED THROUGH THE ACCESS PANEL, SPILLED INTO THE BACKSEAT PASSENGER COMPARTMENT UNDER THE BACK SEAT, SATURATED THE CARPET AND FLOOR MATS, AND HAD BEGUN REACHING BENEATH THE FRONT SEATS. THE FUEL WAS HOSED UNTIL IT COULD SAFELY BE DRIVEN OFF THE MILITARY BASE THEN TOWED TO A VW DEALERSHIP. PER THE DEALERSHIP'S SERVICE MANAGER, THE FUEL PUMP HAD CRACKED AND CAUSED SEVERAL GALLONS OF GAS INTO THE CAR. NEITHER VW OF AMERICA OR IT'S AUTHORIZED DEALER ARE ABLE TO GIVE ME A DETAILED DESCRIPTION OF WHAT HAD BEEN ADDRESSED IN 2011, PRIOR TO MY OWNERSHIP, REGARDING THE FUEL SYSTEM RECALL REFERENCE NHTSA #10V621000, AND VW WILL NOT FUND THE REPAIR OF THE FUEL SYSTEM. VW OF AMERICA REPORTS TO NHTSA THAT NO RECALL REPAIRS REMAIN TO BE DONE. ALL REPAIRS TO THE FUEL SYSTEM; GASOLINE DELIVERY HOSES, LINES/PIPING, AND FITTINGS HAVE BEEN COMPLETED ON 2006-2010 CERTAIN MODELS JETTA, NEW. BEETLE, BEETLE CONVERTIBLES, JETTA SPORTWAGON, AND RABBIT VEHICLES. WITHOUT VW PROVIDING ME A RECALL REPAIR RECORD AND ACCEPTING NO RESPONSIBILITY TO PROVIDE ME SUCH, I AM SCREWED!! AS A SINGLE, HARD WORKING MOTHER, I CAN NEITHER AFFORD 1K TO FIX IT OR A MONTHLY PAYMENT ON A CAR THAT CAN'T BE DRIVEN. VW ONCE AGAIN REVEALS IT'S REPREHENSIBLE PRACTICE OF DECEIVING AMERICAN CONSUMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861145April 24, 2016
UNKNOWN OR OTHER
TRUNK LO0CK INTEMITTANTLY WILL NOT UNLOCK. TAKEN TO THE DEALER MANY TIMES. THEY REPLACED THE LOCK. THE LAST TIME THEY REPLACED SOME MODULE.I HOPE IT IS FIXED. I DONT WANT TO HAVE TO REMOVE THINGS FROM THE TRUNK BY HAVING TO FOLD DOWN THE BACK SEAT AGAIN!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860487April 20, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN BEETLE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE JERKED, LOST ACCELERATION, AND STALLED. THE CONTACT STATED THAT THE ETC LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED AND THREE BURNED "ETC WIRES FROM THE TRANSMISSION" WERE REPLACED. THE FAILURE RECURRED AND THE SERVICE ENGINE LIGHT ILLUMINATED. THE DEALER STATED THAT THE TRANSMISSION COULD HAVE CAUSED THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10860094April 18, 2016
SERVICE BRAKES, ENGINE, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2000 VOLKSWAGEN BEETLE. WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, THE BRAKE WARNING LIGHT ILLUMINATED EVEN THOUGH THE EMERGENCY BRAKE WAS DISENGAGED. THE CHECK ENGINE WARNING LIGHT ALSO ILLUMINATED INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE LOW BEAM HEAD LAMPS FAILED TO FULLY ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860093April 18, 2016
POWER TRAIN
ONCE THE CAR WARMS UP, THE TRANSMISSION BEGINS TO SHIFT VERY ERRATICALLY. THIS INCLUDES WHILE UPSHIFTING - THE TRANSMISSION SLIPS CAUSING THE ENGINE TO REV UP AND SUDDENLY SHIFT INTO THE NEXT HIGHER GEAR WITHOUT WARNING. SOMETIMES THE UPSHIFT IS SO SUDDEN THAT IT CAUSES THE TIRES TO BREAK FREE. IT ALSO OCCURS WHEN SLOWING DOWN TO COME TO A STOP - THE TRANSMISSION DOWNSHIFTS INTO LOW GEAR UNEXPECTEDLY AT TOO HIGH OF A SPEED CAUSING EVERYTHING IN THE VEHICLE (INCLUDING OCCUPANTS) TO LURCH FORWARD. THE SUDDEN DECELERATION COULD CAUSE REAR END COLLISIONS FROM FOLLOWING VEHICLES. EDMUNDS.COM HAS A FORUM FULL OF THIS EXACT PROBLEM - HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/7375/VOLKSWAGEN/NEW-BEETLE/VOLKSWAGEN-BEETLE-TRANSMISSION-PROBLEMS/P2
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853967April 7, 2016
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED, FLUID WAS LEAKING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT COOLANT WAS LEAKING AND AN UNKNOWN HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ON ANOTHER OCCASION, THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, A BURNING ODOR EMITTED INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN AND THE WATER PUMP KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED AND SWITCHED INTO THE DRIVE POSITION, IT FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10854170April 7, 2016
UNKNOWN OR OTHER
WELL SINCE I GOT MY CAR, THE NEW BACKUP CAMERA DOESN'T HAVE THE OPTION TO MAKE IT BRIGHTER, WHICH IS A HAZARD WHEN YOU TRY TO USE IT AND YOU CAN'T SEE ANYTHING, BECAUSE THE CAMERA DOESN'T CONTRAST WITH THE OUTSIDE BRIGHTNESS THE OTHER MODELS WITH NAVIGATION HAVE THE OPTION TO ADJUST IT I ASKED AND CALL THE VOLKSWAGEN OF AMERICA AND FILE A COMPLAINT AFTER WEEKS I GOT A RESPONSE NOTHING IS BEEN UPDATED SO IS NOTHING W CAN DO WITH YOUR COMPLAINT IF WE UPDATE SYSTEM, YOU WILL KNOW ALMOST A YARD HAV PAST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853176April 3, 2016
UNKNOWN OR OTHER
I HAVE A 2008 VW BEETLE THAT HAS LESS THAN 40,000 MILES ON IT. IT WILL NOT PASS SMOG; SOMETHING ABOUT CODES NEEDING TO BE RESET. I HAVE TAKEN THE CAR TO A HIGHLY RATED REPAIR SHOP AND HE SPENT HOURS TALKING TO VW AND BAR. I PICKED UP THE CAR AND CALLED A VW DEALERSHIP AND SPOKE TO A SERVICE REP. HE TOLD ME JUST TO DRIVEN THE CAR AND IT WILL RESET ITSELF. NOT TRUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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