Volkswagen Beetle Complaints

2,629 consumer complaints on file.

#11396636February 17, 2021
AIR BAGS
WE GOT A LETTER SAYING THE AIR BAGS COULD GO OFF AT ANY TIME AND IT IS A LIFE THREATENING SITUATION AND WE CAN'T GET IT FIXED FOR WEEKS. I CAN'T DRIVE MY CARE UNDER THIS KIND OF WARNING. WHAT IS THE AGENCY DOING ABOUT THIS? ARE THEY GIVING RENTALS OUT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390614January 29, 2021
EXTERIOR LIGHTING
LOW BEAMS BOTH STOPPED WORKING, BULBS AND FUSES ARE FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388479January 16, 2021
AIR BAGS
I WAS DRIVING ALONG THE HIGHWAY TO A CLIENT'S HOUSE ONLY DIFFERENT STRUCTURE ON THE HIGHWAY IS A TRAIN TRACK, DROVE TO THE CLIENT'S HOUSE ABOUT 22 MILES, ON THE WAY BACK HOME ABOUT 3-5 MILES CROSS THE SAME TRAIN TRACK FROM HOME NO LIGHT ON AT THIS TIME AND ABOUT 3-5 MILES DRIVING TO HOME THE WARNING LIGHT CAME ON FOR THE FIRST TIME, I'M AFRAID TO DRIVE THE CAR... WHEN I LOOK UP THE SYMBOL WHEN I GOT HOME ON THE DASH IT SAID THE AIRBAG WARNING AND A RECALL..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385443December 29, 2020
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN BEETLE. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT HAD TO TURN THE STEERING WHEEL SEVERAL TIMES IN ORDER TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE CONTACT TOOK THE VEHICLE TO SCHUMACHER VOLKSWAGEN OF WEST PALM BEACH (3001 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE SERVICE MANAGER STATED THAT THE IGNITION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374263November 12, 2020
WHEELS
TIRES ARE CRACKING ON THE SIDEWALLS AS WELL AS ON THE TREAD AREA. THIS SEEMS TO BE AN ONGOING PROBLEM AS THEY HAVE BEEN REPLACED PREVIOUSLY AND THE SAME PROBLEM IS OCCURRING AGAIN. IT APPEARS THE RUBBER IS DRYING OUT, HARDENING, AND SPLITTING.*DT THE CONSUMER PROVIDED PHOTOS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374188November 11, 2020
ENGINE
ENGINE LIGHT FOR EVAP PURGE FLOW INCORRECT. I'VE SPENT OVER $700.00 AT THE DEALERSHIP AND MY ENGINE LIGHT STILL COMES ON WITH THE SAME ERROR CODE.P0441. THANKFULLY I HAVE FIXED PLUGGED IN AND I CAN TURN OFF THE ENGINE LIGHT ONLY TO HAVE IT COME ON AGAIN EVERY 25 TO 50 MILES OF DRIVING. ???? THE PURGE SOLENOID, AIR PUMP, PURGE VALVE HAVE BEEN REPLACED. NO CHANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363945October 12, 2020
ELECTRICAL SYSTEM
FUSE BOX ON TOP OF BATTERY MELTDOWN GOING DOWN THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363359October 8, 2020
UNKNOWN OR OTHER
KEY STUCK IN IGNITION, CAN'T TURN THE ENGINE OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363045October 6, 2020
UNKNOWN OR OTHER
AT ~50K MILES THE FRONT DRIVER'S SIDE WINDOW REGULATOR STOPPED WORKING. DETERMINED IT WAS THE CABLE STARTING TO SHED STRANDS THAT WOULD BIND THE MOTOR. REPLACED CABLES AND TRIMMED OUT REGULATOR WHICH TOOK ME A WEEKEND TO COMPLETE THE JOB. NOW AT ~63K MILES THE DRIVER SIDE REAR WINDOW REGULATOR IS STUCK HALF WAY CLOSED AND ASSUMING IT'S THE SAME ISSUE WITH A POOR DESIGNED CABLE SYSTEM THAT ROUTINELY FAILS. VERY ANNOYING WITH CABLE SYSTEMS NOT ONLY USED FOR THE WINDOW REGULATORS BUT FOR THE RETRACTABLE CONVERTIBLE TOP AND DOOR LATCHES. NEEDS TO BE RECALLED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360954September 24, 2020
UNKNOWN OR OTHER
I RECEIVED A RECALL NOTICE IN NOVEMBER OF 2019 ON MY 2016 VW BEETLE INVOLVING A BUILD UP OF SILICATE ON THE SHIFT LEVER MICRO SWITCH. I PURCHASED THE CAR FROM TONY VOLKSWAGEN ON OAHU ISLAND IN HAWAII. I LIVE ON THE ISLAND OF KAUAI IN HAWAII, WHERE THERE IS NO VOLKSWAGEN DEALER AND NO CERTIFIED VOLKSWAGEN REPAIR TECHNICIAN. FOR A PREVIOUS RECALL, THE DEALERSHIP HAD THE CAR SHIPPED BACK TO OAHU TO TAKE CARE OF THE RECALL ISSUE. I CONTACTEDTONY VOLKSWAGEN SERVICE MANAGER DAMEN DUPREE IN NOVEMBER 2019 REGARDING THIS CURRENT RECALL AND AT THE TIME HE SAID THAT BECAUSE THIS RECALL INVOLVED SUCH A SMALL REPLACEMENT PART, IT WOULD BE MORE COST EFFECTIVE FOR THEM TO SEND A TECHNICIAN OVER TO KAUAI INSTEAD OF PAYING TO HAVE THE VEHICLE SHIPPED TO OAHU. I UNDERSTAND THAT THE PANDEMIC HAS TURNED THE WORLD UPSIDE DOWN SINCE MARCH, BUT I BEGAN THIS PROCESS WAY BEFORE THAT WAS AN ISSUE. THERE IS CURRENTLY A 14 DAY QUARANTINE FRO TRAVELERS FROM OAHU TO THE OTHER HAWAIIAN ISLANDS, SO I UNDERSTAND THAT IT NO LONGER MAKES SENSE TO SEND SOMEONE OVER FROM OAHU TO TAKE CARE OF THIS RECALL ISSUE. IT SEEMS AS IF THEY SIMPLY ARE TRYING TO AVOID THE COST OF SHIPPING MY VEHICLE OVER TO OAHU TO CHECK OUT THE RECALL ISSUE. I HAVE CALLED MR. DUPREE AT LEAST 10 TIMES TRYING TO GET THIS ISSUE RESOLVED, AND HAVE NEVER RECEIVED A RETURN CALL FROM HIM SINCE OUR FIRST CONVERSATION BACK IN NOVEMBER, 10 MONTHS AGO. SO FAR, I HAVE NOT EXPERIENCED THE POSSIBLE PROBLEMS THAT THE RECALL IS CONCERNED ABOUT, BUT I WANT TO KNOW MY CAR IS SAFE AND COULD NOT RESULT IN A CRASH THAT COULD INJURE PEOPLE AND DAMAGE PROPERTY, AS STATED IN THE LETTER I RECEIVED. I NEED TO KNOW MY CAR IS COMPLIANT WITH REGULATORY REQUIREMENTS AND APPRECIATE ANY ASSISTANCE YOU CAN GIVE ME REGARDING GETTING THIS RECALL ISSUE RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355722September 18, 2020
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
BOUGHT CAR ONE YEAR AND A HALF AGO. BUY CAR USED WITH 40,000 MILES ON IT. STARTED HAVING ISSUES WITH THE POWER STEERING AND LEANING AT IDLE. CAR SKIDS VERY EASILY AND RAIN, CAN EASILY CAUSE CRASHES. CAR AIRBAGS WERE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355084September 15, 2020
FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
THE PASSENGER SIDE HEADLIGHT VERY FREQUENTLY ISN'T WORKING DUE TO THE CONNECTION BETWEEN THE HEADLIGHT ASSEMBLY AND THE CAR'S WIRING. WE'VE TRIED MANY DIFFERENT TIMES TO IMPROVE THIS CONNECTION WITHOUT MUCH SUCCESS. ANECDOTALLY I HAD ANOTHER BEETLE WITH THIS ISSUE, AND SEE OTHERS ON THE ROAD WITH IT. I THINK IT IS A SAFETY ISSUE AS VISIBILITY IS AFFECTED AS WELL AS MY ABILITY TO SEE AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354653September 13, 2020
UNKNOWN OR OTHER
DIESEL PARTICULATE FILTER FAILURE AFTER VW DIESEL FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352249August 31, 2020
ENGINE
YES ON MY 2014 BEETLE R ONE MORNING I WAS HEADING OUT TO LEAVE FROM WORK WHEN, I HEARD A NOISE FROM THE ENGINE , AND I THOUGHT IT WAS THE AIR CONDITION, BUT IT WAS THE ENGINE IT STARTED THEN AFTER THAT AND THEN I TURNED IT OFF, SO I CALLED THE DEALERSHIP TO TELL THEM WHAT HAPPENED AND I HAD IT TOILED TO VOLKSWAGEN , DEALERSHIP AND SOMEONE FROM THE SERVICE AND REPAIRS CALLED ME BACK AND TOLD ME THAT IT WAS THE TIMING CHAIN CAME OFF HAD LIKE 35,000 MILES OR 40,000 MILES THE CAR SO MY SERVICE GUYS TALKED TO THERE MANAGER ABOUT HELPING ME SENSE I HAD EVERYTHING SERVICED AND DONE THERE NO OTHER PLACE BUT THE DEALERSHIP I BUT IT FROM I GUESS THE MANAGER , HAD TALKED AND SAID THAT VOLKSWAGEN , CORPORATION , WOULD ONLY PAY 70% SO I HAD TO PAY 4100 .00 AND NOT PAY THE 100% PERCENT OF IT BUT I HEARD THERE WAS A RECALL FOR THE ENGINE WITH LOW MILES I DON'T KNOW WHY THAT THEY CANT PAY THE 100% OF THE COAST SENSE THEY SAID IT WAS A LAW SUIT GOING ON, NOW THE MANAGER SAID IF IT WAS HIGHER MILEAGE THEN THEY WOULD PAY MORE.. TO ME THAT DOESN'T MAKE ANY SENSE TO ME SINCERELY [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352371August 31, 2020
AIR BAGS
AIR BAG LIGHT NEVER GOES OFF, STARTED AT 33650 MILES, RIGHT AFTER MY MOM SIGNED OVER THE CAR TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350776August 22, 2020
STEERING, UNKNOWN OR OTHER
WHILE THE CAR WAS IN MOTION THE STEERING LOCKED UP, PREVENTING ANY KIND OF TURNING OF THE STEERING WHEEL, CAUSING A CATOSROPHIC CRASH INJURING THE DRIVER ON A CITY STREET.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11348686August 11, 2020
AIR BAGS
HEARD SOUND FROM THE STEERING WHEEL AIRBAG WHILE DRIVING NORMALLY AT 10 MPH AND NOW THE AIRBAG WARNING SIGN IS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348733August 11, 2020
ELECTRICAL SYSTEM
PHONE BUTTON DOESN'T WORK, NO RESPONSE. BLUETOOTH ISN'T DISCOVERABLE. I AM CALLING HIS A SAFETY ISSUE BECAUSE I CAN'T USE MY PHONE HANDS FREE AS I THOUGHT I WOULD BE ABLE TO. NOT SURE IF THE FUNCTION IS BROKEN OR DISCONNECTED. IT WAS LIKE THIS WHEN I BOUGHT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344219August 9, 2020
AIR BAGS, SEAT BELTS
AIR BAG WARNING LIGHT STAYS ON AFTER START. CONSTANTLY ON EVEN WHEN DRIVER AND PASSENGER SEAT BELTS ARE ENGAGED. EXTREMELY DANGEROUS! RECALL NOW. I SEE THE ISSUE HAS BEEN REPORTED NUMEROUS TIMES OVER A DECADE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343411August 5, 2020
ELECTRICAL SYSTEM
HAVE HAD ISSUE WITH BACKUP CAMERA FOR 3 YEARS. HAVE TOLD VW ABOUT THIS FOR 3 YEARS WHEN TURNING IN CAR FOR MAINTENANCE AND THEY KEEP TELLING ME NOTHING IS WRONG. FINALLY IT QUIT WORKING COMPLETELY. TOOK IT IN AND THEY TOLD ME IT WILL TAKE 4 TO 5 MONTHS TO GET PARTS. THEY SAY IT'S NOT THEIR PROBLEM BUT THE SUPPLIER. KEEP CHECKING BACK WITH STATUS AFTER TURNING IT IN AND FOUND OUT PARTS WEREN'T EVEN ON ORDER TILL 2 WEEKS AFTER TURNING CAR IN FOR PROBLEM. IT'S BEEN 2 1/2 MONTHS AND NO STATUS AS OF YET FOR PARTS. THEY SAY THEY CHECKED AROUND THE COUNTRY FOR PARTS AND THERES NONE. I FOUND A SYSTEM ON THE INTERNET THAT CAN BE PURCHASED TO FIX THE PROBLEM..THEY WILL NOT GO THAT WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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