Volkswagen Beetle Complaints

2,629 consumer complaints on file.

#11441099November 19, 2021
ENGINE
Engine stalled and made jerking movements when coming to a stop and continued. Per mechanic, engine had metal contaminants and cannot be repaired. Needs new engine. Check engine light did not come on until after malfunction. Could have occurred on roadway which would have been hazard to driver and others. Second opinion from another mechanic obtained and confirmed. Not inspected by manufacturer. Oil was changed at VW dealership week before malfunction. No dealership available where malfunction occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440877November 18, 2021
SERVICE BRAKES
2019 VOLKSWAGEN BEETLE. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKES. THE CONSUMER STATED WHILE DRIVING THE VEHICLE, ON 3 DIFFERENT OCCASIONS, THE BRAKES WENT OUT. THE CONSUMER REQUESTED THAT THE VEHICLE BE BOUGHT BACK OR REPLACED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439315November 4, 2021
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2008 Volkswagen Beetle. The contact stated that while at a red light, sparks began to emit from the passenger side glove box without warning. The contact immediately shut off the engine and all the occupants evacuated the vehicle. The motorist behind her witnessed what had happened and assisted with unhooking the battery cable as a small fire began to erupt on the passenger side floor mats. The motorist's wife was able to retrieve a fire extinguisher from a person's home and extinguish the fire. The authorities were not called to the scene. No injuries were reported and a police report was not filed. Due to the failure, the vehicle was initially towed to an independent mechanic who could not repair the vehicle and recommended the vehicle be towed to a dealer; the vehicle was then towed to her home. The manufacturer was notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 110,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11438206October 26, 2021
AIR BAGS, SERVICE BRAKES
The driver was driving the speed limit (55 mph) and tried to slow down as they approached a red light. The brakes failed to work, and the driver rear-ended the vehicle waiting at the stoplight. The airbags did not deploy.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11436068October 8, 2021
WHEELS
Wheel Hubs and Wheel Bolts. All four wheels and almost all the bolts affected. Replaced rear Hubs & all Bolts, after a three bolts were unable to be removed without extra effort by a mechanic. I have one bolt that indicates the bolt threads were deformed. The issue could impact the ability of the bolts to hold the wheels on safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436111October 8, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
At normal speeds driving down the road traction control will come on and break the vehicle and jerk the steering Will.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433397September 17, 2021
AIR BAGS
I received a recall notification dated Dec. 16, 2020 for my 2012 Volkswagen Beetle. The notification was for a replacement of the driver's side airbag which could explode due to high temperature or humidity. These condition exist on the Big Island of Hawaii where the car is located, but there are no VW dealerships on the Island of Hawaii. There are VW agencies on the islands of Oahu and Maui. I have been in contact with VW Customer Service. I receive regular call backs from a representative named Patrick. He has informed me that VW is still working to solve the problem. He once mentioned that perhaps the parts could be shipped to a another make of car dealership, but no action has been taken. I believe that my wait for a resolution to this recall has exceeded a reasonable amount of time. I am in fear of injury while driving my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432645September 12, 2021
ENGINE, FUEL/PROPULSION SYSTEM
2018 Beetle with 2.0 TSI. Vehicle is extremely well maintained and all work has been done by VW dealers. This is not our primary vehicle and, as a result, it only has about 8600 miles. Stopped at a store for a few minutes. Vehicle would not restart. Many fault lights appeared on the dash (e.g., battery, check engine, EPC). Pushed vehicle into another area of the parking lot where there was more room in case it needed to be towed. Waited a few minutes and tried to restart. Vehicle sputtered and seemed to be running on only 1 or 2 cylinders for a few seconds. Gave it a little gas, all lights went off, full engine power resumed. Sat there a few minutes evaluating engine performance, everything seemed fine. Decided to head to the dealership instead of going home. After about 2 miles engine stopped running. Many fault lights appeared including battery, EPC, check engine, and so many others I can’t even recall. Had almost no steering. Struggled to coast vehicle to shoulder. Weather was very hot and traffic was heavy, not a pleasant situation or place to get stranded. Waited a minute or two. Tried to restart. Vehicle coughed, sputtered, and shook like it was only running on 1 cylinder. Shut vehicle off and sat. Tried to restart 2 or 3 more times without success. On next attempt vehicle sputtered to life, lights went off, and full power resumed. Tested engine performance and it seemed fine. EPC light came on. Still heading to the dealership. Got another 1.5 miles or so. EPC and check engine light came on. Another engine failure. Super heavy traffic on a 6-lane highway. Luckily I had enough speed to coast off the road and into a dirt parking lot. Many fault lights on the dash. Waited a few minutes. Tried to restart vehicle, no luck. Vehicle was towed to closest VW dealership. Absolutely terrifying and horrific 3 hours.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432429September 10, 2021
TIRES, TIRES:SIDEWALL, TIRES:TREAD/BELT
Continental passenger rear tire (215/60 R 16) blew out while I was driving on the freeway. There was a swerve then a pound rumbling noise. It was very dangerous. I was put at severe risk because it blew out on the freeway. There were no warning lamp last prior to this incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431672September 3, 2021
ELECTRICAL SYSTEM:IGNITION:INTERLOCK/LOCKOUT
My 2019 VW Beetle, AT, keyless entry was parked in a store parking lot. When I left the vehicle it wouldn't lock. I thought my fob battery died. I came out of the store about 30 minutes later and my car had rolled away. It came to rest about 50 feet away, up against a fixed object light pole. I was shocked! My rear bumper sustained damage. I got in my car and saw it was in D. I guess I left it in D, turned off the push button start/stop and it rolled away after I left it. I then did some checking and found that when push button start/stop tech is installed in many cars with the added safety features of audible sounds or transmissions ratcheting into park when stopped with transmission in Drive, which are standard safety features on most newer cars, but were not standard on my car. The car did not alert me to anything being wrong. This is a safety hazard. I noted that VW recalled their keyed entry Beetles for Rollaway Risks, but did not include key-less entry vehicles. A call to VW ensued and a case number was assigned, #04874410. Regional personnel Cathy was coordinating the case which she said caused an internal report to be filed. On Sept 3 at approximately noon, she called me to say that the accident was my fault, for parking incorrectly, VW would not pay to have my rear bumper fixed, nor would they take any responsibility. This Rollaway Risk could have been deadly, it could have been worse. I would hate to see someone killed for being in similar circumstances. VW is negligent in their response, these cars should be recalled for being a safety hazard to the general public. I am deeply concerned with the nonchalant attitude of VW. My husband's Lincoln ratchets into Park when he stops the car using the button if left in Drive. Ford does the same thing. Nissan makes an audible noise alerting the driver to something being amiss. VW is not even on the ballpark on this, what a shame!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11431530September 2, 2021
AIR BAGS
Takata recall. The contact owns a 2013 Volkswagen Beetle Convertible. The contact had initially received a recall notice for NHTSA Campaign Number: 20V785000 (Air Bags). The dealer was contacted, and the contact was informed that the parts remained unavailable despite having received a letter stating otherwise. The contact called back the same dealer three weeks later and was informed that they only received a limited supply of parts and could not service her vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430941August 29, 2021
POWER TRAIN
Vehicle does not shift properly, vehicle does not shift to drive correctly and either shifts down or stays in neutral
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430152August 23, 2021
AIR BAGS
Takata recall. The contact owns a 2012 Volkswagen Beetle. The contact received notification of NHTSA campaign number: 20V785000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428071August 6, 2021
AIR BAGS
Takata recall. The contact owns a 2013 Volkswagen Beetle Convertible. The contact received notification of NHTSA campaign number: 20V785000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427169July 30, 2021
AIR BAGS
Passenger Air Bag Off. Light comes on.0
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426500July 26, 2021
UNKNOWN OR OTHER
Key was unable to move to turn engine off, and was stuck in ignition of my 2015 VW Beetle with under 60,000 miles on odometer. I sat in a parking lot for 15-20 minutes Googling recommendations about how to turn off my car! I am scheduled 7/27/21 at Cochran VW for an assessment of this issue. I have read online that there are numerous complaints of this issue and for many years now. There is currently a warranty extension for the steering lock assembly, but I am not sure that this will cover my issue. If this is a continuous issue over many years, how has there not been a recall? Thank goodness for Google and the numerous complaints about this issue (with numerous suggestions to shut engine off), or I’d still be in the parking lot at the grocery store. Sorry, I don’t have photos or documentation of my endlessly running car. I’ll have more information after the VW dealership diagnostics.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424033July 9, 2021
AIR BAGS
Takata recall. The contact owns a 2014 Volkswagen Beetle. The contact received notification of NHTSA campaign number 20V785000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423704July 7, 2021
AIR BAGS
I have been contacted by VW of America several times since the beginning of the year regarding the aircall recall on my vehicle. In March of 2021 I received the initial notice that I needed to "contact my dealer without delay" to schedule the recall repair. I was able to set up an appointment in late April, but upon arrival at the dealership, was told that they had no parts available and didn't know when they would get them, but they would contact me. I have checked back several times in the last 3 months and they still do not have parts. Last week I contacted another area dealership and they informed me that the parts are on national backorder and no one knows when they will be coming in. Early this week I spoke to a regional case manager with VW who reiterated that the parts are on national backorder and no one knows when they are coming in, but the dealer will call me to schedule service once the parts are available. My concern is that in their communications VW is saying that this is an "urgent safety recall" and I should "schedule a free service appointment right away", yet seems to be doing nothing to address the matter with any urgency. My car is 8 years old with 150K miles and spent its first 5 years in the heat and humidity of Florida, so I'm sure you understand my concerns when the recall notice says that "the driver's side airbag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high-temperature cycling." My hands are tied - I have done my due diligence to get this recall fixed, to no avail, and I don't know how to move forward to resolve the issue. Is my vehicle even safe to drive? I can't sell it with a major recall, can I? Any guidance that you can provide would be appreciated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423794July 7, 2021
AIR BAGS
Takata Recall. The contact owns a 2014 Volkswagen Beetle. The contact received notification for NHTSA Campaign Number: 20V785000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that parts were not yet available. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Part distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423665July 6, 2021
AIR BAGS
Takata recall. The contact owns a 2013 Volkswagen Beetle. The contact received notification of NHTSA campaign number: 20V785000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact was added to a waiting list for parts. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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