Toyota Venza Complaints (2021)

181 consumer complaints on file.

#11461723April 21, 2022
VISIBILITY/WIPER
Large (16”) crack suddenly appeared in the windshield overnight. The previous day was spent driving around town at low speeds (<40mph) and light traffic. The crack extends from the drivers side lower corner in a diagonal line toward the middle of the windshield. Over the last few days the crack is slowly becoming larger. Vehicle has not yet been inspected by Toyota for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461482April 20, 2022
VISIBILITY/WIPER
ON Monday 4/18/2022, I was driving to work and heard a pop. Nothing hit my windshield and within about 5 seconds I seen a crack start to run across my windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461097April 18, 2022
EXTERIOR LIGHTING
The contact owns a 2021 Toyota Venza. The contact received notification of NHTSA Campaign Number: 22V033000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460881April 15, 2022
VISIBILITY/WIPER
A large crack appeared on my windshield while I was driving in the city. I didn’t hear a rock hit it and have no idea what caused it. I have seen many complaints online about the exact same thing happening with this same vehicle. Took it to local Toyota dealer and they said it was hit by a rock or it was caused by cold temperature or a ding that I didn’t get repaired…everything except that it might be defective. Obviously a damaged windshield is a safety hazard for several reasons: visibility, supporting the structure around it, safety features not working correctly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460245April 9, 2022
VISIBILITY/WIPER
Windshield cracked out of no where while driving down the interstate. Started small and is now across the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460104April 8, 2022
VISIBILITY/WIPER
The windshield had a quality issue concern, we inform the dealership and vehicle manufacturer for this concern but didn't receive solution regards this product quality issue. It become greater concern since its a very new vehicle and we doubt should be replace original windshield parts because this quality concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459807April 6, 2022
FUEL/PROPULSION SYSTEM
There have been 2 occasions when I have been trying to make a left turn and the vehicle fails to accelerate. The pedal is pressed all the way down and nothing happens. Once I released the pedal and pressed it again, the vehicle accelerated. The first occurrence happened a couple of months ago. I was making a left turn, pressed the gas pedal and nothing happened. Vehicle did roll forward putting me in traffic lanes putting me in danger of being struck. When I depressed the gas pedal again, it worked. I believe I was in Normal driving mode. The second occurrence happened on 4/5/2022. I was making a left turn, pressed the gas pedal and nothing happened. Vehicle did roll forward putting me in the traffic lanes and in danger of being struck. When I depressed the gas pedal again, it worked. I was in Sport driving mode at the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459116March 31, 2022
EXTERIOR LIGHTING
The contact owns a 2021 Toyota Venza. The contact received notification of NHTSA Campaign Number: 22V033000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had stated that the exterior lights were dim. The approximate failure mileage was 45,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459034March 30, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, SUSPENSION
The connection to the starter is loose, makes ticking sounds on start. Bad connection to the battery car won't start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458453March 26, 2022
VISIBILITY/WIPER
Windshield crack starting in upper, driver's side extending diagonally to the middle, center of windshield. Crack occurred while starting car in owner's driveway. Windshield replaced by Safelite 3/25/22.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456873March 15, 2022
FUEL/PROPULSION SYSTEM
Fuel tank filling issue. Could not fill anywhere close Tank Capacity, dealer claims it has several gallons reserves. Driver does not know what Distance to Empty shows vs what is real, how much gas left in the tank. Supposed 560 Mile range, only showing 420 miles. Even after driving DTE 0 miles, user can hardly fill 11 Gallons. Do not know the reasons why, whether gas is in the tank but can't use, or can't fill the gas. This causes confusion of real Distance to empty and car might suddenly shutdown on highway or even damage the hybrid system. Seems known issue by Toyota, not acknowledging or fixing the issue. It has been observed over several tanks of refueling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456458March 12, 2022
VISIBILITY/WIPER
Windshield cracked on passenger side while driving. No rock or pebble was heard hitting glass. This is the second time in 3 months
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455181March 4, 2022
VISIBILITY/WIPER
My car was parked overnight in an uncovered hotel parking lot in Irving Texas. When I walked to my car in the morning, I discovered a long, arched crack, that was not there when I last drove the car the previous evening. The part of the crack that is visible to the driver is about 12 inches long, but the crack extends below, in the tinted black area, for another 6 inches or so. I believe there may be a tiny chip in the glass just below the line where the glass changes from black to clear. To-date no repair/replacement has been made, so it is available for inspection. This is a safety hazard because a compromised windshield is weakened and may crack further, decreasing the driver's visibility, as well as increasing the risk that it could shatter. My understanding is that there are a number of other Venza owners who have experienced the same thing, many of whom have filed reports with NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454558February 28, 2022
UNKNOWN OR OTHER
Windshield developed a 24 inch long crack overnight while vehicle was parked in driveway. There was no impact to the windshield and vehicle had not been driven for several days. Crack begins at top edge of windshield on passenger side and continues in a downward diagonal direction moving towards the driver side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454131February 25, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was pulling out from a stop sign to cross a four lane intersection. I attempted to pass between two cars, but the emergency brake system activated, presumably because the first car was still in front of me, even though it would have well passed by the time I got there. Because of the emergency braking, I was left stuck across two lanes of traffic with cars coming toward me and no way to get out of the way. This has happened twice in 800 miles on the car. I live on a very busy intersection and it took me a couple of months to get comfortable driving in this congestion. I think the car simply isn't designed for that level of traffic, but the way that it's reacting is terrifying. Consumer stated issue continues to occur even when the pre-collision system is disabled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453608February 23, 2022
VISIBILITY/WIPER
While driving in June 2021, my 2021 Toyota Vensa had a small pebble hit the front windshield and this caused a large horizontal crack along the line of vision in the vehicle. This small pebble does not usually produce any damage to a front windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453190February 21, 2022
VISIBILITY/WIPER
I am leasing 2021 Venza XLE. The vehicle was purchased on 03/2021 and it has ~8000 miles on it today (02/21/2022) On 02/20/2022, at the stop sign, I heard striking sound followed by visible crack on the front windshield, bottom side near driver seat. It wasn't obviously caused by hitting from any objects but by no reason. After some investigation, I found that this complaint is not particular but more general / reproducible among the 2021 Venza owners: https://www.toyotanation.com/threads/windshield-repair.1695878/page-2 This defect would cause serious visibility issue as well as potential safety of driver. It looks like Toyota is not taking an action to cover the ramification of this defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453001February 19, 2022
VISIBILITY/WIPER
windshield breaks easily
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452674February 18, 2022
VISIBILITY/WIPER
Just purchased the car in first week of January. In the second week of February for about 1141 miles driven, a crack of about 12 inches at the bottom of the windshield (photo attached) appeared for no reason while stopping at work. Upon inspection, a seemingly small pebble, probably an ice salt of about 1mm, may have hit earlier (photo attached) which should not result in such a large crack.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452439February 17, 2022
VISIBILITY/WIPER
Without any warning, while driving the drivers side windshield began to crack from the bottom up towards the middle in an arc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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