Toyota Venza Complaints (2021)

181 consumer complaints on file.

#11667971June 19, 2025
AIR BAGS
I was involved in a no fault accident when an SUV slammed into the back of my Toyota Venza at full speed and pushed me into the left guardrail of the bridge we were driving on. Neither the front airbags or the driver (left) side airbags deployed.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11661931May 19, 2025
VISIBILITY/WIPER
Spontaneous crack in the windshield without any external mechanixal force, such as rock, hale, or any other foreign body.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647211March 9, 2025
VISIBILITY/WIPER
I bought this vehicle when new in 2021 and I started to see people complain about the quality of the windshield and how they were getting cracks from rocks on it. I’m [XXX] , and never had a windshield replaced in my life. After seeing people post this, I added windshield coverage to my car. Last year I had a rock hit my windshield and it cause a small star like crack. Right away I called the insurance company and was able to take care of it that day. Few days ago I hear another rock ding. Had nobody in front of me but think it was from the car on the side of me kicked it up. Some time passed and I saw the crack coming down the middle of the next morning it was even longer. From the top of the window down past my camera. I have an appointment for replacement this week. What I was reading seems to be true. Never in my life had I have this happen, had plenty of rocks hit my vehicles over the year. Never had one crack. I know they exist but seeing it form a lot of Venza owners tells you something. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637838January 22, 2025
VISIBILITY/WIPER
This morning, I noticed a crack on the windshield of my 2021 Toyota Venza. The car was parked outside in the cold, and it seems like there’s some issue with the Toyota windshields, as it cracked for no apparent reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634640January 7, 2025
VEHICLE SPEED CONTROL, POWER TRAIN, ENGINE
Vehicle at operating temperature, running, in gear and at a stop. Making a left turn into traffic. I release the brake and apply the accelerator, the car rolls out into traffic but no power, I press more and more until it is 100% throttle, all the way to the floor. Then after about 5 seconds the vehicle moves forward. Complete loss of response/power for 5 seconds. Thankfully no traffic coming. This happens a second time with the same circumstances, different location. Press the accelerator, no response, sudden loss of all power, then after 5 seconds it responds. This time there is traffic coming to my driver's side at 50 MPH, I was trying to press harder but it wouldn't respond. There were no warning lights, MIL, sounds or messages. Toyota wants $169.99/hr plus tax to investigate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633918January 3, 2025
UNKNOWN OR OTHER
Windshield cracked (apparently from the edge) during highway driving in normal conditions for no clear reason. The windshield has not yet been replaced but replacement is expected to be replaced in the week ending 1/11/25. Crack appears to start on the passenger side of middle, on the lower edge of the windshield. This area is behind the windshield wipers and is shielded by the hood. The crack extended upwards, then turned towards the drivers side. The Toyota dealer that sold the vehicle refused to inspect the damage because they do not work on glass. Toyota Brand Engagement, the name of the group that responded to a support request expressly stated that glass is not covered under warranty and there is no current recall on this vehicle. They finished their rejection of my request for help with a suggestion that my insurance should be engaged to repair the failure. I have not engaged my insurance carrier on this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629442December 7, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The Door lock actuators have all systematically failed on the car, so I can lock the doors manually, but anytime an electrical signal is sent to the lock (key fob, putting the car in drive, etc), the door locks do not operate. It is my understanding this is a known problem by Toyota across many SUV models. I have left my car unlocked on many occassions "thinking" it is locked, and I don't like driving with passengers in the car due to the safety issue of being able to open a door while the car is in motion when I "think" it is locked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627304November 25, 2024
VISIBILITY/WIPER
With no impact, our windshield cracked. I see many, many other owners of 2021 and later Toyota Venza have had this happen to them. This is clearly a large problem, so I'm hoping that by reporting our incident you will be encouraged to investigate further. Please let me know if you need any additional information, but the key points are that there has been no impact to the windshield that we are aware of, and the windshield cracked while driving. Thank you for your attention t this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626244November 19, 2024
STRUCTURE:BODY
Windshield broke for no reason.long Crack across bottom of Windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621643October 23, 2024
VISIBILITY/WIPER
Widshield cracked all of a sudden without any reason
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621547October 23, 2024
EXTERIOR LIGHTING
I just purchased as 2021 Toyota Venza Limited. The headlight on low beam cast a odd shaped shadow. It is very distracting and often makes you think something is in front of the car. The issue dissappears when headlight are switched to high beam. This is very unsafe and deserves a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607890August 12, 2024
VISIBILITY/WIPER
Windshield has severe cracking without being struck by anything
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605668July 31, 2024
UNKNOWN OR OTHER
Adding to the many complaints about the '21 Venza windshield and the safety issues presented by the easy cracking of the front windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604106July 23, 2024
VISIBILITY/WIPER
I was driving and my windshield just cracked . Nothing struck my windshield before incident happened
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597737June 29, 2024
EXTERIOR LIGHTING:HEADLIGHTS
Head lights! Dangerous. They have blind-spots due to equipment blocking full light vision. This is my 2nd report to you. I have not gotten a response. I think this should be looked into immediately. I don't care to drive at night because of this blind-spot. Yes, I have reported this to Toyota and they could not do anything about it because they it from the new type of light bulbs. Please review, research and respond. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593834June 12, 2024
VEHICLE SPEED CONTROL
Seems like, This is common problems for all the Toyota Venza Car. After stopping at redlight, If we push the accelerator, It doesn't have a pickup speed as mentioned 7.1 sec from 0-60 miles. If, car is take on the 45/55 mile from the local road, it may hit by back side of the car. This is really concerning. Working with the dealer to solve the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593580June 10, 2024
VISIBILITY/WIPER
Hit by a very small rock. Started with a small fracture about 8 inches long and after 8 hours the crack has multiplied to be about 16-18 inches.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590306May 23, 2024
VISIBILITY/WIPER
The front glass (windshield) on the passenger side was broken; I got into the car, I turned it on and suddenly I heard a loud clicking noise and dirt came out from the top to the middle, disgonally, I emphasize the car was not moving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589738May 20, 2024
UNKNOWN OR OTHER
Vehicle parked safe place. When I returned to the vehicle Windscreen at a large crack.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589614May 20, 2024
VEHICLE SPEED CONTROL
Intermittently my 2021 Toyota Venza will not accelerate. It feels like it loses power and will not accelerate. It started in March and has progressively gotten worse. It happens from a stop and from rolling acceleration. Toyota dealer Fred Haas Toyota said "they cannot duplicate the problem" even though I told them to go look online since this seems to be an ongoing problem. I do not feel safe in this vehicle since I cannot depend on it accelerating when I engage the fuel pedal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Venza