Toyota Tundra Complaints (2004)

466 consumer complaints on file.

#10979216April 19, 2017
STRUCTURE:BODY
MY 2004 TUNDRA FRAME IS ROTTING OUT, AND TOYOTA WANTS NOTHING TO DO WITH IT. OR TO HELP ME..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966197March 15, 2017
STRUCTURE:FRAME AND MEMBERS, STEERING
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. WHILE DRIVING 55 MPH, THE FRAME RODS FRACTURED DUE TO EXCESSIVE RUST AND CORROSION. THE CONTACT TEMPORARILY LOST STEERING FUNCTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965744March 13, 2017
STRUCTURE:BODY
I JUST GOT OFF THE PHONE WITH A CASE MANAGER NAME MARQUITA FROM TOYOTA. I HAD CALLED THREE DAYS EARLIER AND WAS TOLD A CASE MANAGER WOULD CALL. I RECEIVED NO PHONE CALL, AND HAD TO CALL THEM MYSELF. MY TUNDRA IS ONE OF THE VEHICLES AFFECTED BY THE LACK FRAME PROTECTION RESULTING IN A SEVERELY RUSTY FRAME. I HAD THE FRAME INSPECTED BY A LOCAL TOYOTA DEALER AND WAS TOLD THAT THE UNDERCOATING THAT WAS MEANT TO SOLVE THE PROBLEM WAS POORLY APPLIED. HUGE CHUNKS ARE MY FRAME ARE FALLING OFF AND THE FRAME IS EXPOSED CAUSING IT TO CONTINUE TO RUST. THE MASTER TECHNICIAN BROUGHT ME BACK TO SHOW HOW THE FRAME WAS NOT ORIGINALLY PREPPED AND THE UNDERCOATING WAS THINLY APPLIED. SO BACK TO THE CONVERSATION WITH THE CASE MANAGER. MARQUITA PROCEEDED TO TELL ME THE UNDERCOATING WAS A ONE TIME REMEDY TO THE FRAME RUST PROBLEM. WHETHER OR NOT THE UNDERCOATING WAS DONE WELL OR NOT, TOYOTA IS NOT WILLING TO RECTIFY A POORLY DONE "SOLUTION". THE SAME RUSTY FRAME IS UNDER ALL THE SLIME THEY APPLIED AND NOW IT IS GOING TO CONTINUE TO GET WORSE. THIS IS A KNOWN ISSUE, AND I BELIEVE TOYOTA SUED THE MANUFACTURER OF THE FRAMES. AND ME AND THE OTHER OWNERS ARE LEFT TO RUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955496February 19, 2017
UNKNOWN OR OTHER
THE FRAME IS RUSTING THRU ON THE ENTIRE TRUCK. RUST HAS OVERTAKEN THE ENTIRETY OF THE FRAME AND NEEDS REPLACED. I COULD NOT LOCATED ANY RECALLS OR INFORMATION ON RECALLS FOR THIS YEAR MODEL TRUCK. I LOOKS LIKE THE YEAR PRIOR AND AFTER HAVE HAD RECALLS. THIS NEEDS TO BE ADDRESSED IMMEDIATELY AND I HAVE SEEN OTHER VEHICLE OWNERS WITH THIS YEAR MODEL DESCRIBE THE SAME PROBLEMS. WHILE DRIVING STARTED TO NOTICE STEERING ISSUE AND HAD IT LOOKED AT AND IT WAS NOT GOOD. BAD RUST. I HAVE NOT HAD IT REPAIRED YET AND JUST FOUND THIS ABOUT A WEEK AGO AND TRYING TO FIND INFORMATION ON WHAT TO DO AND IF ANY RECALLS. I CALLED TOYOTA AND THEY SAID THEY SENT OUT SOMETHING TO PREVIOUS OWNERS AND THERE IS NOTHING THAT THEY CAN DO NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955325February 17, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DROPPED TO THE LEFT TWICE. DURING THE SECOND DROP, THE CONTACT NOTICED THAT METAL TO METAL WAS RUBBING ON THE LOWER BALL JOINT. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND NOTICED THAT THE LOWER CONTROL ARM WAS RESTING ON THE WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BALL JOINT SEPARATED AND DAMAGED THE FRONT SUSPENSION AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V013000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954934February 15, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. WHILE DRIVING 65 MPH, THE STEERING BECAME DIFFICULT TO OPERATE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SUSPENSION FRACTURED, WHICH CAUSED THE WHEEL TO BUCKLE UNDER THE WHEEL WELL. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LOWER BALL JOINT LOOSENED, WHICH CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V013000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954229February 13, 2017
SUSPENSION
DRIVING AT LOW SPEED ON CITY STREET. FRONT LEFT WHEEL COLLAPSED DUE TO BROKEN BALL JOINT. ALL WHEELS HAD BEEN REPLACED A COUPLE OF DAYS PRIOR BY TIRE DEALER. VEHICLE HAD A RECALL IN 2005 FOR BALL JOINTS WHICH WAS COMPLETED AT 75K MILES ON MARCH, 2007. CURRENT MILEAGE IS 299,525 MILES ON THAT REPLACEMENT. I DO NOT THINK MANY OWNERS KEEP VEHICLE FOR THAT NUMBER OF MILES. HOWEVER VEHICLE IS IN GOOD CONDITION AND POTENTIAL SEEMS TO EXIST FOR BEARING FAILURE. I DO NOT THINK THAT WHEEL REPLACEMENT WAS THE CAUSE THOUGH SOMETHING MAY HAVE LOOSENED DURING WHEEL INSTALLATION. I DID NOT FILE A POLICE REPORT OR INSURANCE CLAIM. NO OTHER VEHICLE WAS INVOLVED. ORIGINAL RECALL NUMBER: 05V225000, MAY 17, 2005.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938744December 30, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR SCHEDULED MAINTENANCE. THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE FRAME WAS SEVERELY RUSTED. THE CONTACT STATED THAT THE VEHICLE WAS EVALUATED BY THE DEALER TWO AND A HALF YEARS AGO WHERE IT WAS DIAGNOSED THAT THE FRAME WAS FINE. THE VEHICLE WAS DIAGNOSED A SECOND TIME AND THE DEALER DETERMINED THAT IT WAS NOT SEVERE ENOUGH FOR THE FRAME TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS ADVISED BY THE MANUFACTURER THAT THE RECALL HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936677December 21, 2016
STRUCTURE:BODY
IN FEBRAURY 2014 I RECEIVED A RECALL FOR THE FRAME RUSTING ON MY TRUCK, I BROUGHT THE TRUCK TO TOYOTA OF KEENE FOR INSPECTION AND THEY UNDERCOATED THE FRAME. THEY DID A LOUSY JOB OF UNDERCOATING AND I COMPLAINED TO TOYOTA, BECAUSE THEY DID WHAT THEY WERE INSTRUCTED TO DO THEY WOULD NOT REVIEW OR REINSPECT THE VEHICLE. MY TUNDRA HAD 58,970 MILES ON IT WHEN IT WAS UNDERCOATED FOR THE RUST ISSUE, IT NOW HAS 66,406 MILES ON IT. THE WHOLE FRAME IS RUSTED, SO BAD WHEN I DROVE DOWN MY DRIVEWAY BIG PATCHES OF RUST FELL OFF OF IT. OPEN THE HOOD AND YOU SEE NOTHING BUT RUST. I DO NOT FEEL LIKE THIS VEHICLE IS SAFE FOR THE ROAD BUT BECAUSE OF MY HEALTH SITUATION I CANNOT AFFORD TO GET A NEW VEHICLE. ALL I WANT IS THE VEHICLE TO BE REPAIRED THE WAY IT SHOULD HAVE BEEN IN THE BEGINNING. THE SPARE TIRE HOLDER HAS RUSTED TO THE POINT OF LOSS OF THE USE, CARRYING THE SPARE TIRE IN THE BED ON THE BACK OF THE TRUCK, THE GAS TANK DOOR RUSTED RIGHT OFF SO I HAD TO GET A NEW DOOR, I JUST NEED SOMEONE TO HELP RESOLVE THIS UNFORTUNATE RUST BUCKET OF A SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936169December 19, 2016
SUSPENSION:FRONT:STABILIZER BAR, STRUCTURE:BODY, SUSPENSION
FRONT SUSPENSION STABILIZER BAR RUSTED OFF OF FRAME, RESULTING IN LARGE, STRUCTURALLY COMPROMISING HOLE IN THE WELDING LOCATION ON THE FRAME. WHEN TURNING INTO MY DRIVEWAY I HEARD THE STABILIZER BAR DETACH FROM THE FRAME. THE DRIVEWAY IS MODESTLY SLOPED WHICH CAUSED MY LEFT WHEEL SUSPENSION TO FLEX AS IT WOULD IN ANY ORDINARY DRIVING CONDITIONS. UPON INSPECTION OF THE FRAME, I NOTICED THAT THE DETACHMENT RESULTED IN A SMALL HOLE. UPON CLEANING UP THE EFFECTED AREA, HOWEVER, I NOTICED A MASSIVE HOLE IN THE FRAME. LITTLE DID I REALIZE THAT I HAD BEEN DRIVING ON A COMPLETELY UNSAFE VEHICLE THIS WHOLE TIME. TOYOTA HAS A RECALL IN PLACE FOR THESE EXACT SAME COMPONENTS FOR 2000 -2003 TOYOTA TUNDRAS. WHY ISN'T THERE A RECALL IN PLACE FOR THESE? THEY ARE THE SAME PARTS. THE FIRST TWO PHOTOS ARE BEFORE WIRE BRUSHING THE AREA. THE LAST TWO ARE FROM AFTER BRUSHING THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928987December 1, 2016
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. IT WAS TAKEN TO A DEALER FOR A FRONT END ALIGNMENT AND THE MECHANIC INDICATED THAT THE SWAY BAR FRACTURED FROM THE FRAME. IN ADDITION, THE MECHANIC STATED THAT THERE WAS EXTENSIVE RUST ON THE SWAY BAR AND FRAME. THE DEALER INDICATED THAT THE SWAY BAR AND THE FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THERE WAS NO RECALL TO ADDRESS THE REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924142November 3, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR AN AIR BAG RECALL; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920362October 31, 2016
AIR BAGS
MY HUSBAND AND I WERE COMPLETELY STOPPED, WAITING TO TURN LEFT IN A SUICIDE LEFT TURN LANE IN THE CITY. A CAR SUDDENLY ENTERED THE TURN LANE, HEADED STRAIGHT TOWARDS US. I HONKED BUT THE OTHER DRIVER DID IT BRAKE OR SWERVE, IMPACTING US AT A HIGH RATE OF SPEED. OUR AIR BAGS DID NOT DEPLOY....UPDATED 02/23/17 *BF UPDATED 03/01/17 *BF UPDATED 9/5/18*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10918656October 24, 2016
STRUCTURE:BODY
OBSERVING EXCESSIVE FRAME RUST AND FRAME DECAY. CONCERNED ABOUT STRUCTURAL SAFETY BASED ON THE SIGNIFICANT FRAME DEGREDATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917559October 20, 2016
STRUCTURE:BODY
THIS IS AN ONGOING AND ESCALATING PROBLEM WITH THE RUSTING OF THE CHASSIS. I NOTICED A LEAK ORIGINATING FROM THE REAR DIFFERENTIAL. TOOK IT TO THE DEALER ON 10-20-16 WHERE I WAS TOLD THE FUEL TANK STRAPS HAD COMPLETELY RUSTED OFF AND NOTHING WAS HOLDING THE TANK. THE DIFFERENTIAL LEAK WAS ALSO A RESULT OF EXCESSIVE RUST AND THAT THE ENTIRE REAR END WOULD NEED REPLACED FOR $2K. THE DEALER GAVE ME A RENTAL DUE TO THE SAFETY HAZARD OF THE FUEL TANK SUPPORT STRAPS BEING COMPLETELY GONE. ANOTHER $400 DOLLAR REPAIR. THE BODY OF MY TUNDRA IS IN VERY GOOD SHAPE AS FAR AS RUST GOES. THE "KNOWN" ISSUE OF EXCESSIVE CHASSIS CORROSION WAS ADDRESSED BY TOYOTA WITH A "BANDAID" RECALL WHERE THEY SPRAYED THE CHASSIS WITH ANTI CORROSIVE MATERIAL WHICH I HAD DONE. A YEAR LATER MOST OF THIS ANTI CORROSIVE MATERIAL HAS FLAKED OFF DUE TO THE APPLICATION OF THE MATERIAL OVER THE EXISTING RUST ON THE CHASSIS AT THE TIME. IT IS A GOOD THING THAT THE REAR DIFFERENTIAL RUSTED OUT WHEN IT DID BECAUSE THE FUEL TANK FALLING OUT WOULD HAVE BEEN A MAJOR SAFETY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908150September 20, 2016
STRUCTURE:BODY, SUSPENSION
NOTICED LAST WEEK THE FRAME OF MY TRUCK WAS ROTTING ON MY DRIVEWAY! UPON FURTHER INSPECTION I DISCOVER LARGE HOLES COMPLETELY THROUGH MY BOX FRAME. AFTER CLEANING OUT ALMOST 5LBS OF ROTTED FRAME I CAN NO LONGER PUT MY FAMILY AND FRIENDS IN THIS VEHICLE. THAT WOULD MAKE ME IRRESPONSIBLE AND NEGLIGENT LIKE THE MANUFACTURER! I PURCHASED THIS VEHICLE IN JAN 2015 WHEN IT ONLY APPEARED TO BE A SURFACE RUST ISSUE. RECIEVED NOTICE OF THE LIMITED SERVICE CAMPAIGN THE MONTH AFTER IT WAS OVER SO TOYOTA REFUSED TO EVEN INSPECT IT. NOW THIS YEAR I HAVE HOLES YOU CAN PUT YOUR HAND THROUGH AND TOYOTA STILL REFUSES THE FRAME IS BAD. IN THE LIMITED SERVICE CAMPAIGN TOYOTA SAYS "THE CONDITION IS UNRELATED TO AND SEPARATE FROM NORMAL SURFACE RUST". HOW COULD THIS BE S VOLUNTARY LIMITED SERVICE CAMPAIGN AND NOT A MANDATORY SAFETY RECALL?? SOUNDS LIKE A LOOPHOLE CREATED BY DESIGN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884688July 13, 2016
STRUCTURE:BODY
FOUND 4 INCH RUST HOLE THROUGH FRAME ON 2004 TUNDRA WITH 80,000 MILES THAT WAS TREATED WITH THE COATING IN 2014. TOYOTA CORPORATE SAID THERE IS NOTHING THEY WILL DO TO FIX IT AS THE RECALL OR WHATEVER EXPIRED IN 2015. HOW CONVENIENT. FRAME ROT IS A SAFETY ISSUE! THIS IS A FAMILY VEHICLE! IF NOT REPAIRED, THE FRAME WILL FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883708July 8, 2016
STRUCTURE:BODY, POWER TRAIN
RUSTED REAR DIFFERENTIAL. RUSTED FRAME AT FRONT RIGHT SWAY BAR. CAN'T PASS INSPECTION. SEEMS TO BE A COMMON PROBLEM JUST LIKE THE 2003 MODEL. I STILL HAVE PAYMENTS ON THIS VEHICLE I CAN'T DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883247July 7, 2016
STRUCTURE
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENACNE, THE TECHNICIAN NOTICED THAT THE FRAME WAS COMPLETELY CORRODED AND DEEMED IT UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 09/06/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882473July 4, 2016
AIR BAGS
TAKATA RECALL; RECEIVED AIR BAG RECALL 2014, TOOK TO DAVID MAUS TOYOTA SANFORD, FLORIDA AND HAD PASSENGER AIR BAG CORRECTED WITH MY RECEIPT. 2016 JUNE, AIR BAG WARNING LIGHT WAS ON, (NOTICED WHILE DRIVING) TOOK AGAIN TO DAVID MAUS TOYOTA, THEY FOUND ERROR CODE AND CHECKED ALL DIAGNOSTICS, FOUND NOTHING WRONG. THE SIMPLY DIAGNOSIS COULDN'T DETERMINE THE CAUSE AND THEN WAS ADVISED TO PAY FOR A THOROUGHLY DIAGNOSIS, WHICH I PAID $128.00. TODAY JULY 2ND WHILE DRIVING TRUCK, FOUND AIR BAG LIGHT ON AGAIN (WHILE DRIVING) !! I SPOKE TO DAVID MAUS TOYOTA SERVICE MANAGER JULY 2ND. HE SAID I CAN BRING IT IN AGAIN AND MY $128.00 DOLLARS WOULD GO TO ANY NEEDED REPAIRS. I'M TAKING MY 2004 TUNDRA TRUCK IN, EITHER JULY 5, 6, OR 7TH. THE VEHICLE WILL STAY INSIDE MY GARBAGE UNTIL TIME TO TAKE TO DAVID MAUS TOYOTA. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Tundra