Toyota Tundra Complaints (2004)

466 consumer complaints on file.

#11039308October 24, 2017
AIR BAGS
TAKATA RECALL - UNIT 1 - THE VAN, OTHER DRIVER. UNIT 2 - OUR TUNDRA, OUR SON HARKER HEIGHTS, TEXAS MARCH 1, 2015 MY SON, WHO WAS A MINOR, [XXX] UNIT 1 WAS TRAVELING NORTH ON EAST FM 2410 WHEN UNIT 1 BEGAN TO TURN LEFT ON A GREEN LIGHT ONTO STILLHOUSE LAKE ROAD IN TURNING LANE. UNIT 2 WAS TRAVELING SOUTH ON EAST FM 2410. AS UNIT 1 TURNED UNIT 2 STRUCK UNIT 1 IN THE RIGHT REAR. UNIT 1 FAILED TO YIELD THE RIGHT OF WAY. UNIT 2 WAS CONSIDERED TOTALED AND THE AIRBAG NEVER DEPLOYED. OUR SON DID NOT GO TO THE HOSPITAL THAT DAY BUT DID A FEW DAYS LATER BECAUSE OF SOME SHOULDER STIFFNESS AND NECK ISSUES. WE WERE BLESSED HE WAS ABLE TO WALK AWAY. TEXAS FARM BUREAU IS OUR POLICY WE FILED IT UNDER SIX MONTH AUTO POLICY: [XXX] CLAIM: [XXX] DATE OF LOSS: 03/01/2015 VIEW DETAILS DESCRIPTION OF LOSS SON,[XXX] WAS DRIVING VEH GOING SOUTH ON EAST FM2410 WHEN HE WAS STRUCK BY A 2014 TOYOTA SIENNA WHAT FAILED TO YIELD THE RIGHT OF WAY AIRBAG NEVER DEPLOYED COVERAGE AMOUNT PAID COLLISION 9725.87 MEDICAL-PERSONAL INJURY PROTECTION 1993.17 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11030372September 28, 2017
STRUCTURE:BODY
FRAME HAS RUST HOLES. I CALL TOYOTA AND TOLD ME THERE IS NOTHING THEY CAN DO ABOUT IT CASE CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024948September 22, 2017
STRUCTURE:BODY, SUSPENSION, UNKNOWN OR OTHER
MY FRAME HAS RUSTED TO THE POINT IT BROKE,I BELIEVE IT FALLS UNDER THE 1ST GENERATION FRAME AS THE 2003 MODELS.I WENT FOR AN INSPECTION AND IT FAILED DUE TO FRAME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024676September 20, 2017
SUSPENSION, UNKNOWN OR OTHER
FRAME RUSTED, CRACK AND HOLES ARE LARGER THAN 7/16 INCH THROUGH RIGHT FRONT INSIDE BEHIND MOTOR MOUNT. VEHICLE IS STATIONARY, PARKED AFTER TOYOTA EMPLOYEE VERBALLY STATED UNSAFE FOR ROAD TRIP BUT COULD BE USED AROUND TOWN. 11/11/17 SPARKS TOYOTA FRAME RECALL, CORROSION RESISTANT COMPOUND APPLIED BY BRISTOL TOYOTA ON 11/2014, AFTER BRINGING IT IN FOR RECALL OF FRAME REPLACEMENT. CONTACTED TOYOTA CORPORATE 9/20/2017 AND THEY STATED THEY COULD DO NOTHING FOR ME, CONTACT NHTSA FOR SAFETY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022494September 10, 2017
STRUCTURE:BODY
FRAME RUST, THE ENTIRE FRAME IS RUSTED AND THE SPRAY OF THE UNDER CARRIAGE IS FALLING OFF AND NOW RUSTING EVEN MORE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021377September 4, 2017
AIR BAGS, SUSPENSION
I GOT A RECALL NOTICE ON MY VEHICLE A FEW MONTHS BACK ABOUT AIRBAGS SO I LOOKED IT UP ON THIS SITE AND IT SAYS I HAVE NO RECALLS ON MY VEHICLE THE AIRBAG LIGHT HAS BEEN ON SINCE I'VE GOT THE TRUCK BUT I THOUGHT IT WAS A ELECTRICAL ISSUE BUT NOW AFTER RECEIVING THE RECALL NOTICE AND READING THE RECALL IT REALLY HAS ME WORRIED FOR THE SAFETY OF ME MY WIFE AND MY CHILDREN I WOULD REALLY LIKE SOME INFORMATION ON THE AIRBAG RECALL AND THE SUSPENSION RECALL MY VEHICLE HAS A LOT OF THE SAME ISSUES AS THE RECALL POINTS OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019822August 26, 2017
UNKNOWN OR OTHER
WE WERE DRIVING ALONG AT 50 MPH WHEN SPARE TIRE DROPPED OUT FROM UNDER THE TRUCK IN THE MIDDLE OF THE ROAD. THE SPARE TIRE HAS NEVER BEEN USED OR DISTURBED IN ANY WAY SINCE THE VEHICLE WAS MANUFACTURED. THE TIRE STARTED ROLLING AT 30-40 MPH COULD HAVE HIT A PEDESTRIAN OR BEEN AN OBSTACLE FOR FOLLOWING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014139August 10, 2017
SUSPENSION
FRAME OF THE TRUCK IS COMPLETELY RUSTED. THE UPPER ARM BOLTS ARE NOT ABLE TO BE CONNECTED TO THE FRAME AS THE FRAME IS COMPLETELY RUSTED. THE REST OF THE FRAME IS BEING EVALUATED AT THIS TIME. CALLED TOYOTA AND THEY SAY THAT THE THIS TRUCK IS NOT PART OF THE RE-CALL, BUT THEY WILL NOT DO ANYTHING UNTIL THE NATIONAL HIGHWAY TRANSPORTATION TELLS THEM THEY HAVE TO DO EXTEND THE RECALL INTO OTHER YEARS OF THE TUNDRAS. AS OF RIGHT NOW IT ONLY INCLUDES THE 2007-2008 TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011480July 29, 2017
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
REAR STRAP SUPPORTING THE GAS TANK CORRODED ON ONE SIDE AND BENT DUE TO THE WEIGHT OF THE TANK. THIS RESULTED IN THE STRAP RUBBING AGAINST THE UNIVERSAL JOINT OF THE DRIVE TRAIN AND MAKING A CLICKING SOUND WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003989July 10, 2017
AIR BAGS, UNKNOWN OR OTHER
WE HAD THE TAKATA AIRBAG RECALL SERVICE PERFORMED ON OUR TUNDRA ON 12/19/14. THEN, JUST A COUPE WEEKS AGO IN JUNE 2017, THE AIRBAG LIGHT CAME ON WHEN MY HUSBAND WAS DRIVING TO WORK ON THE HIGHWAY, AND THE LIGHT HAS NOT GONE OFF SINCE. WE TOOK IT TO A LOCAL AUTO SHOP TO DIAGNOSE THIS PAST WEEKEND, AND THEY SAID IT WAS AN ISSUE RELATING TO THE AIRBAG RECALL SERVICE--THEY SAID THEY'VE SEEN THIS NUMEROUS TIMES NOW, ALL IN VEHICLES THAT HAD THE AIRBAG RECALL SERVICE DONE. SOME OF THE COMMON RED FLAGS THEY MADE US AWARE OF WERE: HORN IS NOT WORKING, AS WELL AS THE CRUISE CONTROL. WE TOOK IT TO PALM BEACH TOYOTA IN WEST PALM BEACH, FLORIDA, THIS MORNING, AND THEY DIAGNOSED IT AS A SPIRAL CABLE ASSEMBLY THAT NEEDS TO BE REPLACED--AT A COST TO US OF $700 PLUS TAX. THAT IS SOMETHING THAT SHOULD BE COVERED UNDER THE RECALL, SINCE IT APPEARS TO BE SUCH A COMMON OCCURANCE, IT'S OBVIOUS THAT THIS STEMS FROM THE AIRBAG RECALL SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002000June 28, 2017
SUSPENSION, STRUCTURE
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT TOOK THE VEHICLE TO CREEK SIDE AUTO MECHANIC SHOP FOR INSPECTION WHERE THE TECHNICIAN FOUND SEVERE CORROSION. TOYOTA OF GRAND RAPIDS WAS CONTACTED AND REFERRED THE CONTACT TO TOYOTA USA. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 08/29/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001150June 24, 2017
STRUCTURE:BODY
I PURCHASED MY 2004 TUNDRA FROM A SUBARU DEALER LAST SUMMER AND DID NOT REALIZE IT WAS INCLUDED IN THE MANY TRUCKS WHICH HAD PREMATURE FRAME RUST. TOYOTA ADMITTED IT WAS AN ISSUE AND STATED THAT THE PREVIOUS OWNER HAD UNDERCOATING PUT ON THE TRUCK PAID FOR BY TOYOTA, HOWEVER, CLEARLY THIS WAS INEFFECTIVE AND A TEMPORARY BAND-AID FOR INFERIOR METAL. TOYOTA STATED THAT THEY WOULD NOT DO ANYTHING TO CORRECT THIS PROBLEM, AND AS A COLLEGE STUDENT, I NEED ACCESS TO A SAFE VEHICLE. I AM AFRAID TO DRIVE THIS TRUCK AS IF IT IS STRUCK BY ANOTHER VEHICLE, I DO NOT BELIEVE IT WOULD WITHSTAND THE IMPACT DUE TO SEVERE FRAME DETERIORATION. I UNDERSTAND THE TRUCK IS FROM 2004, HOWEVER, THE RUST ON THIS FRAME IS BEYOND A NORMAL RATE. MEANWHILE, I AM OUT $16,000 AND THE RUST HAS OVERTAKEN THE TRUCK GREATLY WITHIN THE PAST YEAR. TOYOTA STILL REFUSES TO HELP DESPITE MY GAS TANK NEEDING TO BE REPLACED AND MY PICTURES OF ALL OF THE DETERIORATION. DESPITE DOING MY RESEARCH AND SEEING HOW WELL-MAINTAINED THIS TRUCK WAS, THE FRAME ITSELF HAS RUSTED BEYOND RECOGNITION AND YET, THE OTHER PARTS REMAIN RELATIVELY INTACT. THIS VEHICLE IS OTHERWISE IN EXTRAORDINARILY GOOD SHAPE AND IS AND WAS WELL-MAINTAINED. IT ONLY HAD 58,000 MILES ON IT WHEN PURCHASED AND STILL HAS LESS THAN 80,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995798June 19, 2017
STRUCTURE:BODY
REAR CROSS MEMBER THAT TRAILER HITCH HOOKS TO HAS A HOLE THAT I PUSHED THRU WITH MY FINGER WHILE SHOWING A NEIGHBOR A 3 IN, CRACK IN THE CROSS MEMBER ON THE DRIVERS SIDE, AND OTHER METAL FLAKING ON FRONT OF FRAME. TOYOTA TREATED FRAME DEC. OF 2014. CROSS MEMBER WAS NOT TREATED.TOYOTA CORP. OR THE DEALER DID NOT TELL ME IT WAS UNSAFE TO HOOK A BOAT OR TRAILER TO THE HITCH. TOYOTA SAID THEY WOULD NOT DO ANYTHING TO REPAIR THE FRAME PER MY VIN NUMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986190May 17, 2017
STRUCTURE:BODY
SHIFT CONTROLLER ASSEMBLY BRACKET (TOYOTA P/N 33501-0C011) HAS A DESIGN DEFECT IN THAT THE PART IS CAST WITHOUT THREADED BOLT HOLES, RELYING ON THE INSTALLATION OF THE SCREWS TO CUT THREADS, BY THE ACT OF INSTALLING THE PART AT THE FACTORY, THE RADIAL OUTWARD FORCE THAT THE SCREW EXERTS CREATES A CIRCUMFERENTIAL TENSILE STRESS AROUND THE HOLE, AND MICROFRACTURES IN THE CAST ALUMINUM. OVER TIME, THE MICROFRACTURES CAUSE FAILURE OF THE PART. WHEN THE PART HAS FINALLY BROKEN, UNKNOWN TO THE OWNER, THE VEHICLE MAY NOT FULLY ENGAGE INTO THE PARK GEAR, SUCH THAT THE PARKING PAWL DOES NOT ENGAGE, RESULTING IN THE VEHICLE POTENTIALLY ROLLING WHICH CAN CAUSE PROPERTY DAMAGE, INJURY, OR DEATH. MY VEHICLE WAS PARKED, AND BEGAN TO ROLL AS I WAS EXITING THE VEHICLE, AND NEARLY PINNED ME UNDER THE VEHICLE. I BARELY ESCAPED SERIOUS INJURY. I HAVE SINCE DISCOVERED TOYOTA HAS DEVELOPED A REVISED PART (P/N 33501-0C012) APPARENTLY TO ADDRESS THIS DANGEROUS DESIGN DEFECT. SINCE OWNERS DO NOT SEE THE PART TO KNOW ITS BROKEN (ITS CONCEALED IN THE STEERING COLUMN), THEY WILL BE COMPLETELY UNAWARE OF THE DANGER. TOYOTA SHOULD INITIATE A VOLUTARY RECALL OR TSB TO INSPECT THE PART, AND REPLACE IT WITH THE NEWER PART IF BROKEN OR SHOWING EVIDENCE OF FRACTURE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10985845May 15, 2017
STRUCTURE:BODY
MY TUNDRA WAS UNDER THE FRAME RUST RECALL IN 2014. TOYOTA'S CLAIM WAS THAT THE SALT FROM THE ROADS CAUSED THE SEVERE CORROSION. AS WE ALL KNOW THIS WAS ACTUALLY FROM THE USE OF SUB STANDARD STEEL IN THE MANUFACTURING PROCESS. MY FRAME WAS ACTUALLY DE LAMINATING, NOT JUST SIMPLE SURFACE RUST. WHEN I HAD TAKEN IT IN FOR INSPECTION ALL THAT WAS DONE WAS WIRE BRUSH THE FRAME AND SPRAY WITH AN UNDERCOATING. NOW JUST A LITTLE UNDER THREE YEARS LATER THE COATING IS PEELING OF ALONG WITH MORE LAYERS OF METAL. MOST OF THE PEOPLE I KNOW WITH TACOMAS AND TUNDRAS HAD THEIR FRAMES REPLACED WHEN THEIRS WERE TAKEN IN. SO NOW I HAVE A TRUCK THAT IS NO BETTER THAN IT WAS BEFORE. ALSO MOST OF THE CHASSIS COMPONENTS ARE RUSTING OUT PREMATURELY AS WELL. MY SPARE TIRE WINCH MECHANISM (CARRIER) BRACKET WAS ABOUT TO RUST THROUGH, LUCKILY I CAUGHT THIS BEFORE I POSSIBLY COULD HAVE DROPPED MY SPARE WHEN TRAVELING ON THE INTERSTATE. I WOULD APPRECIATE SOMEONE FROM NHTSB TAKING A LOOK AT MY VEHICLE TO SEE THE EXTENT OF WHAT I AM TALKING ABOUT. MY VEHICLE ONLY HAS 67,000 MILES ON IT. I DID CONTACT TOYOTA SERVICE ABOUT THIS, BUT THEIR ANSWER WAS YOU HAVE WHAT YOU HAVE AND THEY WILL NOT DO ANYTHING FURTHER. I'M SURE I'M NOT THE ONLY ONE IN THIS SITUATION. MY FRAME SHOULD HAVE BEEN REPLACED. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984267May 8, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2004 TOYOTA TUNDRA. WHILE THE CONTACT'S WIFE WAS DRIVING 40 MPH, SHE WAS STRUCK HEAD-ON BY ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED INJURIES TO THE SPINE, STERNUM, AND RIBS. MEDICAL ATTENTION WAS REQUIRED AND THE DRIVER WAS TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THEIR LEGAL DEPARTMENT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10980863April 26, 2017
STRUCTURE
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT RECEIVED A NHTSA RECALL NOTIFICATION REGARDING RUST ON THE VEHICLE'S FRAME. THE VEHICLE WAS TAKEN TO A DEALER TO BE SERVICED PER THE RECALL, BUT WAS INFORMED THAT THE VIN WAS NOT INCLUDED; THEREFORE, NO RECALL REPAIRS WERE COMPLETED. THE VEHICLE WAS LATER TAKEN IN FOR ROUTINE MAINTENANCE. THE INDEPENDENT MECHANIC INFORMED THE CONTACT THAT THE FRAME OF THE VEHICLE WAS SEVERELY RUSTED AND UNSAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A CASE WAS FILED. THE RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980385April 25, 2017
STRUCTURE:BODY
CAR A RUSTY MESS. PARTS FALLING OFF. TOYOTA SAID TOO BAD, WE ARE NOT REPLACING FRAMES ANYMORE. WON'T PASS INSPECTION NEXT TIME. LESS THAN 35,000 MILES ON CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979719April 21, 2017
UNKNOWN OR OTHER
JUST PURCHASED AS A USED TRUCK, THE BODY IS IN REAL GOOD SHAPE BUT THE FRAME IS RUSTED. CALLED TOYOTA TO BE TOLD THAT THERE WAS A LIMITED SERVICE CAMPAIGN TO UNDERCOAT THE FRAME BUT THAT CAMPAIGN HAS ENDED. I TRIED TO REMOVE THE HITCH FROM THE RECEIVER A COUPLE DAYS AFTER I TOOK DELIVERY OF THE TRUCK, IT WOULD NOT COME OUT. I CRAWLED UNDER THE TRUCK TO SEE IF IT HAD BEEN WELDED UP OR SOMETHING TO KEEP IT FROM COMING OUT, NO WELD JUST RUST. I DIDN'T NOTICE THE RUST AS IT IS UNDER THE BACK SIDE OF THE FRAME AT THE RECEIVER. THE REST OF THE FRAME LOOKS AS IF THE UNDERCOATING IS HOLDING WITHOUT ADDITIONAL RUST. I HOPE THAT TOYOTA WILL DO RIGHT BY THIS AT SOME POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979796April 21, 2017
UNKNOWN OR OTHER
THE FRAME IS RUSTED THROUGH I HAVE BEEN TOLD BY TOYOTA THAT THE ORIGINAL OWNER SHOULD HAVE HAD IT INSPECTED I HAVE BEEN TOLD NOW THAT IT IS UNSAFE TO DRIVE HAVE NOTIFIED TOYOTA THEY SAY THAT THEY ARE NO LONGER LIABLE THE UNIT STILL DRIVES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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