Toyota Tundra Complaints (2000)

1,011 consumer complaints on file.

#10615598July 23, 2014
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THIS VEHICLE AS A LOT OF FRAME RUST WHERE THE FRAME CONNECTS TO THE LEAF SPRINGS. I HAVE ADDRESSED THIS WITH TOYOTA AND THEY DO NOT SEE IT AS AN ISSUE SINCE IT WAS NOT IN ONE OF THE 20 STATES THEY CONSIDERED "SALT" STATES. THIS HAS BEEN A KNOWN PROBLEM WITH TACOMAS AND TUNDRAS WITHIN THIS VINTAGE. IF THERE IS NOT PERFORATION, THEN THEY SEE IT AS NOT A PROBLEM EVEN THOUGH LOTS OF SCALING LEADS TO PERFORATIONS AND POSSIBLE WEAKNESS WHERE THE SUSPENSION CONNECTS TO THE FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614821July 20, 2014
STRUCTURE:BODY, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE BED OF MY 2000 TUNDRA IS RUSTING OUT WHERE THE CROSS MEMBERS ARE WELDED TO THE BED AND WHERE THE BOLTS ARE CONNECTED TO THE FRAME. TOYOTA REPLACED THE FRAME IN MAY OF 2011. I LOOKED ONLINE AND THERE ARE OTHER TUNDRA OWNERS WITH THE SAME PROBLEMS. I TOOK THE TRUCK TO A LOCAL TOYOTA DEALERSHIP AS REQUESTED BY TOYOTA RECALL CENTER AND THE SERVICE MANAGER,HEAD MECHANIC ,AND CUSTOMER SERVICE MANAGER ALL LOOKED AT THE TRUCK AND SAID IT WAS IN BAD SHAPE AND HAD TO DO WITH INFERIOR METAL,POOR WORKMANSHIP,OR INFERIOR UNDER COATING. LAKEWOOD TOYOTA SAID THEY COULDN'T ADDRESS THE PROBLEM BECAUSE THERE'S NO RECALL FOR THE BED. IF THE BED BECOMES UNATTACHED FROM THE FRAME THEN THERE COULD BE A MAJOR ACCIDENT. I WAS HOPING YOU COULD NOTIFY TOYOTA OF THIS PROBLEM BECAUSE THE COMPANY DOESN'T WANT TO TAKE RESPONSIBILITY FOR THEIR INFERIOR QUALITY AND POOR CRAFTSMANSHIP WANT TO PUT THIS ON RECORD SO YOUR DEPT CAN ADDRESS THE ISSUE AND OR POINT ME IN THE RIGHT DIRECTION TO FURTHER PURSUE THIS MATTER. THANK YOU FOR YOUR TIME AND UNDERSTANDING. UPDATED 08/18/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614673July 18, 2014
STRUCTURE:BODY
FRAME OF VEHICLE HAS RUST PERFORATION! VEHICLE HAS NO RUST ELSEWHERE, BUT THE FRAME ALONE IS ROTTING AWAY IN CERTAIN PLACES. TOYOTA'S RECALL ONLY COVER THE SPARE TIRE AREA OF THE FRAME, BUT FRAME FRACTURE WOULD CAUSE LOSS OF CONTROL AND LACK OF OCCUPANT PROTECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594956May 29, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TOYOTA DEALER SERVICED VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 09V444000. DEALER INSPECTED VEHICLE AND DETERMINED THAT APPLYING THE ANTI-CORROSION COATING WAS THE APPROPRIATE REMEDY. WITHIN 12 MONTHS OF THIS BEING DONE, MUCH OF THE COATING FLAKED OFF, LEAVING THE RUSTING FRAME EXPOSED. RETURNED TO DEALER AND WAS TOLD THERE IS NOTHING THEY COULD DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592547May 19, 2014
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2000 TOYOTA TUNDRA. THE CONTACT WAS MADE AWARE OF A MANUFACTURER'S RECALL REGARDING RUST ON THE FRAME. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE REPAIRS WOULD NOT BE MADE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE NHTSA RECALL CAMPAIGN NUMBER COULD NOT BE LOCATED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592054May 16, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SERVICE BRAKES, HYDRAULIC, SUSPENSION
I TOOK MY TRUCK FOR A FRAME RECALL,INSPECTION TODAY.THEY TELL ME THE FRAME FAILS INSPECTION,AND THEY WOULD GO GOOD FOR FRAME.THEN THEY SAY I WILL HAVE TO PAY FOR ALL OTHER COST IN ORDER TO REPLACE FRAME(NUTS,BOLTS,BRAKES,CALIPERS,SHOCKS,RUBBERS,ECT...)HE SAYS COULD GO ANY WHERE FROM $2000.TO $4000.DOLLARS THAT I WOULD HAVE TO PAY.WHY SHOULD I HAVE TO PAY FOR THERE MISTAKE?THE TRUCK IS 14 YEARS OLD(STILL RUNS WELL.)BUT WHY DO I WANT TO SPEND $4000.DOLLARS ON AN OLD TRUCK THAT ALSO HAS RUST ON FENDERS AND BUMPER.I CAN,T GET ANOTHER INSPECTION STICKER IN STATE OF MAINE BECAUSE OF RUST ISSUES.I THINK TOYOTA TELLS ME $4000 DOLLARS TO DISCOURAGE ME TO DO THE RECALL.TRUCK ONLY HAS 112,000 MILES ON IT WHY DON,T THEY JUST OFFER ME SOME MONEY FOR THE TRUCK,AND PROBABLY SAVE THEM MONEY BY NOT HAVING TO DO THE FRAME+LABOR..CAN YOU HELP ME?[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587270May 8, 2014
ENGINE
TL* THE CONTACT OWNED A 2000 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE ENGINE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 7/7/14*CN UPDATED 07/14/2014 *JS UPDATED 07/22/14 MA UPDATED 8/25/2017*CN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10587072May 7, 2014
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2000 TOYOTA TUNDRA. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE STABILIZER BAR AND THE FRAME WAS EXTREMELY RUSTED AND RESULTED IN DETERIORATION. THE CONTACT HAD PREVIOUSLY RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL PERTAINING TO THE FAILURE HOWEVER, THE CONTACT WAS ADVISED THAT THE RECALL HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583741April 20, 2014
SERVICE BRAKES
RAPID PULSATING OF BRAKES UNDER LIGHT TO MODERATE BRAKING AT ALMOST ANY SPEED. SUSPECT A DESIGN DEFECT IN THE ANTI-LOCK BRAKE SYSTEM. TOOK VEHICLE TO TOYOTA SEVERAL TIMES, WAS TOLD "NOTHING WRONG", BRAKE ROTORS WERE TURNED FINALLY AFTER SOME INSISTENCE ON MY PART. PROBLEM SEEMED TO GO AWAY BUT CAME BACK. BRAKES HAVE BEEN DONE AGAIN AND PROBLEM STILL OCCURS. THIS PHENOMENON HAS BEEN OBSERVED IN SEVERAL OTHER TOYOTA VEHICLES WE HAVE OWNED, A 1993 CAMRY, A 2001 AVALON AND A 2005 LEXUS ES330. PROBLEM DOESN'T OCCUR EVERY TIME BRAKES ARE APPLIED AND CAN BE BARELY NOTICEABLE WITH A SLIGHT WOBBLE IN THE STEERING WHEEL TO AN ALMOST VIOLENT SHAKING THAT COULD CAUSE LOSS OF CONTROL. PROBLEM SEEMS TO BE WORSE DURING WARMER WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582871April 15, 2014
SUSPENSION
APPROXIMATELY ONE YEAR AGO THERE WAS A SEPARATION OF MY BALL JOINT ON THE DRIVER SIDE OF MY CAR. I WAS GOING ABOUT 25 MILE AN HOUR AND BASICALLY MY FRONT END COLLAPSED AND THE WHEEL SEPARATED FROM MY VEHICLE. I TOOK IT TO THE LOCAL MECHANIC AND HAD IT REPAIRED. THEN ON APRIL 13TH 2014 IT HAPPENED AGAIN ON MY PASSENGER SIDE.THIS TIME I WAS ROLLING TO A STOP SIGN SO THE TIRE DID NOT COMPLETELY SEPARATE FROM THE VEHICLE. AFTER HAPPENING TWICE I LOOKED UP RECALL AND DISCOVERED THIS EXACT SCENARIO WAS DESCRIBED FOR MY VEHICLE TYPE DURING THE YEARS OF 2002-2004. I WAS LUCKY BOTH TIMES I WAS NOT TRAVELING AT A HIGH RATE OF SPEED. NHTSA ACTION NUMBER :EA04024 IS THE RECALL I AM REFERRING TO. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578352April 8, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2000 TOYOTA TUNDRA. THE CONTACT STATED THAT THE FRONT END OF THE FRAME AND THE FRONT PASSENGER'S SIDE STABILIZER WERE COMPLETELY RUSTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE BOTH FUEL TANK STRAPS WERE REPLACED DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577421April 4, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2000 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND APPLYING THE BRAKES, A VIBRATION WAS PRESENT FROM THE FRONT END OF THE VEHICLE. THE CONTACT INDICATED THAT THE DEFECT WAS MORE SEVERE AT HIGHER SPEEDS OF 40 MPH AND ABOVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKES WERE FAULTY. THE CONTACT INDICATED THAT THE FRONT AND REAR BRAKES WERE REPLACED SEVERAL TIMES BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565727February 25, 2014
STRUCTURE:BODY, POWER TRAIN, SUSPENSION
TRUCK FAILED ANNUAL INSPECTION DUE TO EXTREME RUST OF FRAME AND CROSS MEMBERS TO THE POINT OF FRAME PERFORATION AND IMMINENT FAILURE. FRAME DIRECTLY UNDER DRIVER'S SEAT RUSTED THROUGH WHERE IT JOINS THE CROSS MEMBER UNDER THE TRANSMISSION. FRAME IN FRONT OF PASSENGER REAR TIRE EXTREMELY RUSTED WHERE IT JOINS THE CROSS MEMBER. THE INSPECTOR STATED THIS WAS A MORE IMMINENT CONCERN THAN THE RUSTED THROUGH PORTION UNDER THE DRIVER BECAUSE IT HAD A GOOD CHANCE OF BREAKING WITH THE NEXT POTHOLE. LEAF SPRINGS FOR DRIVERS REAR TIRE ALSO EXTREMELY RUSTED. REAR DIFFERENTIAL HOUSING RUSTED THROUGH ON THE TOP WITH OIL LEAKING OUT. EXHAUST HEAT SHIELDS AND HANGERS RUSTED AWAY COMPLETELY. THERE WAS NO MENTION OF THE REAR CROSS MEMBER OVER THE SPARE TIRE OR THE GAS TANK STRAPS BEING AN ISSUE. THEY COULD BE BUT WERE NOT THE IMMINENT CONCERN AT THIS POINT. I HAD JUST REPLACED THE RADIATOR/TRANSMISSION COOLER DUE TO RUSTING THROUGH AND ANTI-FREEZE ENTERING THE TRANSMISSION AND TRANSMISSION FLUID IN THE COOLING SYSTEM. THERE WERE OTHER ISSUES THAT ARE APPARENTLY COMMON WITH THE TUNDRA - LEAKING/CRACKED MANIFOLDS, ETC. THE TRUCK IS AT THE LOCAL DEALER PENDING REPAIR. TECHNICIAN STATED IT WAS THE WORST CASE OF UNDERCARRIAGE RUST HE HAD SEEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564514February 15, 2014
WHEELS, TIRES
USING THE SPARE TIRE ON REAR PASSENGER SIDE DUNLOP TG35 GRANDTREK 265 70 R16 THE TIRE WAS LIKE NEW. TREAD COMPLETELY SEPARATED FROM THE TIRE. GAINED CONTROL AND PULLED OVER TO THE SIDE OF THE ROAD. NO TREAD...BUT REMAINING TIRE WAS STILL INFLATED...WITH STEEL BELT SHOWING. DID DAMAGE TO INSIDE FENDER WELL....FENDER....TORE OFF MUD FLAP AND DAMAGED BLACK PLASTIC FENDER WELL COVER. I CHANGED TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562943February 4, 2014
VEHICLE SPEED CONTROL
DRIVER #1 WAS TRAVELING NE AND ROUNDING A BEND. ANOTHER VEHICLE TRAVELING IN THE OPPOSITE DIRECTION WAS DRIVING IN CENTER OF ROAD. DRIVER #1 VEERED VEHICLE FURTHER NE TO AVOID A COLLISION. DRIVER #1 LOST TRACTION AND VEHICLE SPUN OUT. THE FRONT END OF DRIVER #1 VEHICLE HIT SNOW BANK AND BOULDER. VEHICLE THEN BECAME STUCK IN A DITCH. DRIVER #1 ATTEMPTED TO ROCK VEHICLE OUT OF DITCH WITHOUT SUCCESS. DRIVER #1 THEN PUT VEHICLE INTO 4-WHEEL DRIVE AND ACCELERATED IN REVERSE. THE FRONT WHEELS OBTAINED TRACTION. THE ENGINE ACCELERATOR BECAME STUCK IN THE OPEN POSITION WHICH CAUSED THE VEHICLE TO THRUST BACKWARDS ACROSS ROAD AND DOWN A 23-25 FOOT EMBANKMENT. DRIVER #1 ATTEMPTED BUT COULD NOT STOP VEHICLE. VEHICLE LANDED IN A CANYON ON SOME TREES AND ROCKS SEVERELY DAMAGING THE VEHICLE. DRIVER #1 WAS SEVERELY INJURED IN ACCIDENT WITH HYPOTHERMIA AND A C2 FRACTURED VERTEBRA. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10560758January 21, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE FRAME ON MY 2000 TOYOTA TUNDRA WITH ONLY 40,000 MILES IS COMPLETELY ROTTED OUT!. THERE ARE HOLES IN THE ENTIRETY OF THE FRAME THE WORST OF IF CONCENTRATED UNDER THE BED. MY TRUCK IS VIRTUALLY USELESS AT THIS POINT. IT IS UNABLE TO HOLD ANY WEIGHT AS THE FRAME COULD BREAK DUE TO THE HOLES AND ROT ON IT. I HAVE BEEN TOLD NOT TO PUT MORE THAN 1/2 TANK OF FUEL AT A TIME AS THE WEIGHT COULD BREAK THE RUSTED OUT STRAPS HOLDING UP MY GAS TANK. I HAVE TAKEN THIS TO MANY PROFESSIONALS AND THE ONLY FIX IS THE SWAP OUT THE FRAME WITH A NEW ONE. IF I JUST PATCH WHERE THE HOLES ARE THAN THE REST OF THE FRAME WILL RUST AROUND IT AS IT IS ALL BAD MATERIAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555813December 12, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
IN ACCORDANCE WITH THE FRAME CORROSION RECALL, I TOOK MY TUNDRA IN FOR A SECOND INSPECTION. IT WAS PERFORATED SO BAD IT WAS DEEMED UNSAFE TO DRIVE WITHIN A YEAR AFTER THE FIRST INSPECTION WHEN IT PASSED. AFTER MULTIPLE DELAYS AND 12 WEEKS I RECEIVED MY TUNDRA BACK ONLY TO BE PLAGUED WITH MULTIPLE REPAIRS SINCE. TACOMA OWNERS WITH THE SAME RECALL WERE OFFERED A CASH VALUE TO PURCHASE A NEW VEHICLE BUT TUNDRA OWNERS WERE NOT OFFERED THAT DEAL. I WANTED TO HAVE IT INSPECTED BY A THIRD PARTY BUT TOYOTA WOULD NOT LET ME DRIVE IT. MULTIPLE REPAIRS SINCE CAN BE ATTRIBUTED TO THE FRAME REPLACEMENT. TOYOTA TOOK 2 DAYS TO REBUILD MY TRUCK FOR WHAT WAS A 2 WEEK JOB. SINCE THEN MY RESEARCH HAS RESULTED IN NUMEROUS CONFLICTS WITH WHAT SHOULD HAVE BEEN REPLACED ON MY TRUCK WITH THE RECALL WORK AND WHAT WAS ACTUALLY DONE. IT IS CLEAR THAT TOYOTA RUSHED THROUGH MY REBUILD ONCE THE DELAYED FRAME ARRIVED TO GET MY TRUCK BACK TO ME AS QUICKLY AS POSSIBLE WHICH CONCERNS ME FOR THE WORKMANSHIP AND QUALITY. I CURRENTLY HAVE ONGOING REPAIR PROBLEMS THAT THEY CANNOT SEEM TO FIX AND TOYOTA IS UNWILLING TO ACCEPT THAT THE FRAME REPLACEMENT ON A 12 YEAR OLD VEHICLE MAY BE THE CAUSE. I HAVE/HAD HARD KNOCKING NOISES IN MY SUSPENSION, STEERING PROBLEMS, BRAKE ISSUES, AXLE SEAL PROBLEMS, PARKING BRAKE ISSUES, DAMAGED RADIATOR ETC. THAT I HAVE PAID FOR AN CONTINUE TO FAIL. I HAVE ASKED FOR A COMPLETE PARTS LIST FROM THE REBUILD WHICH I HAVE NEVER RECEIVED. MY INQUIRIES HAVE GOTTEN ME NOWHERE AND TOYOTA CORPORATE DISCOUNTED MY ISSUE AND SENT ME BACK THE DEALER/ SERVICE CENTER. I ALSO OWN A RAV 4 WHICH HAD THE GAS PEDAL RECALL WHICH I HAD TO TAKE IN TWICE BECAUSE THE FIRST TIME I WAS INFORMED THAT MY VEHICLE WAS NOT PART OF THE RECALL, BUT IT WAS. THEN I GOT ANOTHER LETTER, CALLED AND WAS INFORMED THAT IS WAS AND THEN TOOK IT IN FOR REPAIR. SAFETY DOES NOT SEEM TO BE THE PRIORITY OF TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554796December 4, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2000 TOYOTA TUNDRA. THE CONTACT STATED THAT THE CARGO LAMP/STOP LIGHT BURNED OUT. THE CONTACT ATTEMPTED TO REPLACE THE LIGHT BULB AND NOTICED THAT THE HOUSING UNIT WAS MELTED AND HAD DRIPPED ONTO THE LIGHT BULB. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE HOUSING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,300. UPDATED 1/6/14*CN UPDATED 01/16/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552517November 15, 2013
SUSPENSION, STEERING
MY 2000 TUNDRA TRUCK IS DENIED A SAFETY INSPECTION FOR CORROSION OF THE VEHICLE FRAME. TOYOTA CORP LIMITED RECALL TIME PERIOD 4-2010 TO 2012 RESULTED IN A DELIBERATE FAILURE AND NULLIFY EFFECTIVE REPAIRS TO THE SUBSTANDARD MATERIALS USED ON THE STEERING, SUSPENSION AND VEHICLE FRAME INTEGRITY. I CONTACT TOYOTA CORP 1-800-331-4331, [XXX], SUPERVISOR CASE MANAGEMENT DEPT. FOR HELP TO ADDRESS THE N.H.T.S.A SAFETY CONCERNS AND COMPLIANCE AGREEMENT OF 2010 WITH TOYOTA CORP, 2000 TUNDRA RECALL. THIS LETTER IS AN OFFICIAL COMPLAINT TO N.H.T.S.A REQUESTING A FOLLOW UP INVESTIGATION BASE ON TOYOTA CORP FAILURE TO COMPLY EARNESTLY AND AN INEFFECTIVE RECALL TIME PERIOD, TO ENSURE PUBLIC HIGHWAY SAFETY CONCERNS OF TOYOTA TUNDRA OWNERS WITH VEHICLE DEFECTS NEEDING A SAFETY INSPECTIONS OF POTENTIAL HAZARD OF FALLING SPARE TIRE, FUEL TANK, DEFECTIVE BALL JOINTS, LOWER AND UPPER CONTROL ARMS. TOYOTA CORP "SPECIAL SERVICE CAMPAIGN" IS INEFFECTIVE AND DISINGENUOUS. THIS IS EVIDENCED BY THE NUMEROUS ONLINE TESTIMONY DATA AND COMPLAINTS TO THE N.H.T.S.A. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549448October 25, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I PURCHASED THIS VEHICLE ON 10/23/13. I HEARD ABOUT TOYOTA RECALL ON FRAME. I CALLED A TOYOTA SERVICE DEPARTMENT AND ASKED IF THE ISSUE HA BEEN ADDRESSED. THEY SAY YES IT WAS. THE FRAME RECALL PASSED INSPECTION. I THEN PURCHASED THE VEHICLE BASED ON THE PASS IT RECEIVED. ON 10/24/13 I TOOK THE TRUCK TO ANOTHER TOYOTA GARAGE TO DO AN OVERALL INSPECTION OF THE VEHICLE SO I KNEW THE BRAKES AND OTHER COMPONENTS WERE IN GOOD WORKING CONDITION. THE TECHNICIAN CALLED ME BACK AND SAID THE FRAME IS ROTTED! I ASKED ABOUT THE RECALL AND HE SAID TOYOTA IS NOT ADDRESSING ISSUE ANY LONGER. I SAID IT PASSED THE FRAME INSPECTION. HE SAID THEY HAD THEM SPRAY SOMETHING OVER THE RUST AND CORROSION, BUT IT DIDN'T FIX THE ISSUE. HE ADVISED ME TO RETURN THE VEHICLE FOR A REFUND. THE OWNER DID NOT KNOW BECAUSE SHE WAS SELLING FOR HER FATHER THAT HAS DEMENTIA. HELP!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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