Toyota Tundra Complaints (2002)

482 consumer complaints on file.

#10928471November 29, 2016
STEERING
COLUMN SHIFTER BROKE AWAY FROM SHIFT COLUMN WITH VERY LITTLE FORCE WHEN SHIFTING IN REVERSE. ATTEMPTING TO BACK OUT OF PARKING SPOT. HAD TO JUMP ON BRAKE TO AVOID LOSING CONTROL OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925754November 14, 2016
STEERING, UNKNOWN OR OTHER
VEHICLE FRAME HAS RUSTED THROUGH IN PLACES AND HAS DETERIORATED BY FLAKING IN OTHER LOCATIONS ON THE FRAME. ALSO POWER STEERING RACK HAS RUSTED THROUGH. THE TRUCK HAS LESS THAN 61000 MILES ON THE ODOMETER. I FILED A COMPLAINT WITH TOYOTA IN LATE OCTOBER, 2016. AFTER SPEAKING WITH A TOYOTA REPRESENTATIVE, THEY SAID THAT THEY WOULD NOT DO ANYTHING TO REMEDY THE PROBLEM AS THEIR RECALL ON THE FRAME WAS GOOD ONLY UNTIL 12-31-2012.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920424November 1, 2016
STRUCTURE:BODY
THERE IS EXCESSIVE RUST ACROSS THE ENTIRE REAR END OF THE TRUCK. THE REAR AXLE CASING HAS STARTED TO DETERIORATE TO THE POINT THAT DIFFERENTIAL FLUID IS LEAKING FROM THE CASING. I HAVE ALREADY HAD TO HAVE THE FRAME, SPARE TIRE AND FUEL TANK REPLACED DUE TO EXCESSIVE RUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918708October 25, 2016
UNKNOWN OR OTHER
PART OF THE FRAME ON MY TRUCK HAS ONE LARGE RUST HOLE AND A SMALLER RUST HOLE. I SPOKE WITH TOYOTA ABOUT IT FOR THE FIRST TIME ON SATURDAY OCTOBER 22, 2016 AND I WAS TOLD THAT THE FRAME IS STILL COVERED UNTIL DECEMBER 2016. I RECEIVED A FOLLOW UP CALL LIKE I WAS TOLD ON MONDAY OCTOBER 24, 2016 ONLY FOR MY CASE MANAGER TO INFORM ME IT WAS NOT COVERED. SHE SAID THE FIRST LADY I SPOKE WITH WAS WRONG ABOUT WHAT SHE TOLD ME. NOW I'M STUCK WITH A TRUCK THAT HAS MAJOR RUST ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916049October 14, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. UPON TAKING THE VEHICLE TO AN INDEPENDENT REPAIR SHOP FOR ROUTINE MAINTENANCE, IT WAS DIAGNOSED THAT THE FRAME HAD EXTENSIVE RUST, CORROSION, AND COULD FRACTURE. THE FRAME NEEDED TO BE REPLACED. THE INDEPENDENT MECHANIC RECOMMENDED THAT THE VEHICLE BE TAKEN TO A DEALER. THE DEALER INDICATED THAT A MANUFACTURER RECALL HAD BEEN COMPLETED IN 2012 FOR THE FRAME OF THE VEHICLE, BUT THE CONTACT WAS UNABLE TO CONFIRM IF THE FRAME WAS REPLACED FROM THE RECALL REPAIR. THE MANUFACTURER ALSO INDICATED THAT A RECALL REPAIR WAS PERFORMED IN 2012 AND PROVIDED NO SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915985October 13, 2016
SERVICE BRAKES, POWER TRAIN
REAR AXLE SEALS HAVE FAILED FOUR TIMES IN THE PAST FIVE YEARS. WHEN THEY FAIL, THE REAR BRAKES BECOME COATED WITH OIL, SIGNIFICANTLY INCREASING STOPPING DISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915530October 12, 2016
STEERING
VEHICLE MADE WHINING NOISE AFTER GOING FROM PARK TO DRIVE. MOVED A FEW FEET AND STEERING BECAME VERY DIFFICULT. LEAKING TRAIL OF FLUID UNDERNEATH. PRIVATE MECHANIC CONFIRMED TODAY THAT THE POWER STEERING RACK IS COMPLETELY RUSTED THROUGH AND WAS THE SOURCE OF THE LEAK. VEHICLE HAS APPROXIMATELY 137K MILES. HAD I BEEN ON THE HIGHWAY, THIS WOULD HAVE BEEN DISASTROUS. I HAD JUST BEEN ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904756September 8, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT NOTICED SEVERE RUST ON THE FRONT CROSS MEMBERS AND THE FRAME. THE DEALER INFORMED THE CONTACT THAT THE RECALL EXPIRED AND THE REPAIR COST WOULD NOT BE COVERED BY THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899536August 30, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHLE THE VEHICLE WAS BEING INSPECTED, IT WAS DISCOVERED THAT THE TIRE BRACKET AND THE SPARE TIRE SEPARATED FROM THE VEHICLE DUE TO EXCESSIVE CORROSION. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY INSPECTED PER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 231,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898947August 26, 2016
POWER TRAIN, UNKNOWN OR OTHER
FREQUENTLY FROM A PARK POSITION AND THEN SHIFTING AND TURNING SEEMS TO LACK RESPONSIVENESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895403August 12, 2016
STRUCTURE:BODY
NOTIFIED OF SAFETY RECALL ON VEHICLE FOR RUST ON FRAME THAT WILL CAUSE STRUCTURAL FAILURE THAT CAN LEAD TO LOSS OF CONTROL OF THE VEHICLE. TOOK VEHICLE TO TOYOTA DEALER TO BE REPAIRED. WAS TOLD THE REPAIR WAS MADE. INFORMED BY INSPECTION SERVICE CENTER THE REPAIR WAS NOT EFFECTIVE 8/10/2012, NOTIFIED TOYOTA CUSTOMER CARE 8/11/2016 OF THE PROBLEM THEY OPENED CASE #1608102651. I CONTACTED THEM AGAIN 8/12/2016 AND WAS INFORMED BY THE CASE MANAGER TOYOTA WOULD NOT INSPECT OR REPAIR THE VEHICLE. SHE INDICATED THE RECALL WAS LISTED AS LIMITED SERVICE AND NOT A SAFETY RECALL. SHE INDICATED THIS WAS AN ON-GOING ISSUE AND SEVERAL RECALLS HAD LAPSED FOR THIS SAME PROBLEM. BECAUSE THE RECALL HAD EXPIRED TOYOTA WAS NO LONGER RESPONSIBLE FOR THE DEFECT. THEY ONLY RUST ON THE VEHICLE IS ON THE DEFECTIVE FRAME. A RECALL REPAIR THAT DOES NOT FIX THE PROBLEM IS USELESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885336July 17, 2016
AIR BAGS
TAKATA RECALL ALTHOUGH A TEST OF MY VIN NUMBER IN THE NHTSA DATABASE CAME UP NEGATIVE ON THE TAKATA RECALL, THERE HAVE BEEN CREDIBLE REPORTS, BY THE NEW YORK TIMES ,USA TODAY, AND AUTOMOBILE ENTHUSIAST WEBSITES, THAT 2002 TUNDRAS DO HAVE DEFECTIVE TAKATA AIRBAGS. SOME REPORTS ARE SPECIFIC IN SAYING THE BAGS ARE IN TUNDRAS SOLD IN THE GULF STATES, WHICH IS THE DISTRIBUTOR FOR MY DEALER IN JACKSON, MISS. CAN YOU INVESTIGATE THIS DISCREPANCY? IT IS TROUBLING THAT CREDIBLE SOURCES SEEMS TO BE IN CONFLICT, ESPECIALLY IN LIGHT OF THE VERY SPECIFIC FACTS RELATING TO TUNDRAS SOLD IN THE GULF STATES REGION. THANK YOU. HERE ARE SOME OF THE WEBSITES REPORTING THE 2002 TUNDRA IS SUBJECT TO RECALL: HTTP://WWW.USATODAY.COM/STORY/MONEY/CARS/2014/10/20/TOYOTA-AIRBAG-RECALL-TAKATA/17610199/ HTTP://WWW.NYTIMES.COM/INTERACTIVE/2014/10/22/BUSINESS/22TAKATA-TABLE-2-COLS.HTML HTTP://WWW.TUNDRAHEADQUARTERS.COM/BLOG/TOYOTA-TAKATA-AIR-BAG-RECALL/. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882657July 5, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE THE VEHICLE WAS AT A DEALER FOR SERVICE, THE TECHNICIAN DIAGNOSED THAT THE SUBFRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY TAKEN TO THE DEALER PER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE); HOWEVER, THE DEALER REFUSED TO PERFORM THE RECALL REPAIR STATING THAT THE REPAIR COMPOUND WAS NOT BEING SENT BY THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO PERFORM THE RECALL REPAIR, STATING THAT THEY WERE NO PERFORMING THE RECALL REPAIR. THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865387May 17, 2016
UNKNOWN OR OTHER
I RECENTLY FOUND OUT ABOUT A PROBLEM WITH THE FRAMES OF CERTAIN TOYOTA TUNDRAS FROM A COWORKER. I FOUND THAT MY TRUCK FELL INTO THE CATEGORY, HOWEVER I WAS NEVER NOTIFIED OF ANY RECALLS OR SAFETY ACTIONS. I BROUGHT MY TRUCK INTO THE DEALERSHIP AND WAS TOLD THAT THE SPARE TIRE CARRIER WILL BE REPLACED AS WELL AS THE FUEL TANK STRAPS AND A COATING CAN BE APPLIED TO THE REAR PART OF THE FRAME. I ASKED HOW THE REST OF THE FRAME WAS AND WAS TOLD THERE WAS MAJOR ROT IN THE FRONT SECTION. I CALLED TOYOTA AND WAS TOLD THERE WAS NOTHING THEY WOULD DO ABOUT IT AS THE RECALL OR SAFETY ACTION EXPIRED ON 31 MARCH 2016. I EXPRESSED TO THEM THAT I WAS NEVER NOTIFIED OF ANYTHING ABOUT THE FRAMES AND WAS BASICALLY TOLD THERE WAS NOTHING THEY WOULD DO. I AM NOW STUCK WITH A TRUCK WITH A ROTTED OUT FRAME THAT TOYOTA IS NOT WILLING TO STAND BY, EVEN THOUGH I ONLY MISSED THE DEADLINE BY A MONTH AND A HALF, DUE TO THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865095May 16, 2016
STRUCTURE
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE HAVING BODY WORK DONE ON THE VEHICLE BY AN INDEPENDENT MECHANIC, IT WAS BROUGHT TO THE CONTACT'S ATTENTION THAT THE REAR FRAME OF THE VEHICLE WAS CORRODED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED SIGNS OF CORROSION AFTER THE RECALL REMEDY WAS APPLIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 330,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851365March 24, 2016
AIR BAGS
THE AIRBAG LIGHT IS FLASHING AND I AM CONCERNED THAT THERE IS A PROBLEM RELATED TO THE AIRBAG RECALL THAT DOES NOT INCLUDE THE 2002 MODEL YEAR TOYOTA TUNDRA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849732March 15, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT HAD THE VEHICLE INSPECTED BY THE DEALER AND WAS INFORMED THAT THERE WAS SEVERE FRAME RUST. THE VEHICLE RECEIVED AN UNDERCOATING; HOWEVER, IT FAILED TO ELIMINATE FURTHER FRAME RUST. THE CONTACT WAS CONCERNED THAT THE VEHICLE COULD FRACTURE WHILE DRIVING AND CAUSED SEVERE INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 74,298.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839791March 3, 2016
STRUCTURE:BODY, SERVICE BRAKES, WHEELS
MY FIRST ISSUE WAS 3 YEARS AGO WHEN MY MUFFLER WAS SO RUSTED AWAY I FELT SOMETHING DRAGGING PULLED OVER AND SEEN MY MUFFLER HAD FALL ALMOST OFF HANGING THERE. THE NEXT YEAR I PULLED INTO MY WORK AND ALL MY STUDS ON MY TIRE BROKE AND MY TIRE AND RIM WENT ONE WAY AND ME AND THE TRUCK WENT OTHER WAY. NOW MY BRAKES KEEP STICKING THEN THEY FINALLY JUST STOPPED WORKING ALL TOGETHER AFTER REPLACING PADS. I HAVE WENT THUR 3 SETS OF TIRES IN 4 YEARS. I HAVE IT IN THE SHOP AND THEY ARE SAYING MY BRAKE LINES ARE COMPLETELY CORRODED AND FALLING APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822874January 28, 2016
AIR BAGS
OUR 2002 TUNDRA AIRBAGS HAVE STOPPED WORKING AND A WARNING LIGHT HAS APPEARED, PER MECHANIC THEY WILL NOT INFLATE IF THERE IS AN ACCIDENT. WHEN I ENTER THE VIN IT STATES THAT MY TRUCK IS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817578January 4, 2016
STRUCTURE:BODY, SERVICE BRAKES
WE HAVE A SERIOUS RUST ISSUE WITH OUR 2002 TOYOTA TUNDRA. TOYOTA REPLACED A FRAME BUT REATTACHED ALL THE ALREADY RUSTED PIECES BACK ONTO THE NEW FRAME. THE BREAK LINE HAS RUSTED THROUGH ON SEVERAL OCCASIONS. WE HAVE GONE THROUGH A RED LIGHT & STOP SIGN. NO WAS HURT, WE WERE LUCKY BUT THIS TRUCK IS A DEATH TRAP. WE HAVE HIT THE SIDE OF THE GARAGE TRYING TO GET IT OUT OF GEAR BECAUSE EVERYTHING IS SO RUSTED. WE HAVE CONTACTED TOYOTA & HAVE BEEN TOLD IT'S A MAINTENANCE ISSUE NOT A DEFECT. THIS TRUCK 100% A DEFECT! IT IS A PILE OF METAL SITTING IN OUR DRIVEWAY BECAUSE I REFUSE TO PUT MY FAMILY IN IT. IT US IRRESPONSIBLE TO DRIVE THIS VEHICLES, SO IN OUR & THE PUBLICS BEST INTEREST IT SITS IN OUR DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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