Toyota Tundra Complaints (2002)

482 consumer complaints on file.

#11006273July 18, 2017
STEERING
I WAS DRIVING DOWN INTERSTATE 5 ON MY WAY TO WORK AT 70MPH AND AS I WAS ON THE CAUSEWAY THE LOWER BALL JOINT CAME OFF CAUSING MY FRONT TIRE TO COME OFF AND IT RESULTED IN A CRASH THAT TOTALLED MY TRUCK AND DAMAGE TO ME AS WELL .
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11005130July 13, 2017
AIR BAGS
TAKATA RECALL MY TUNDRA IS A 2002 SO NOT CURRENTLY INCLUDED IN THE RECALL. THE AIRBAG WARNING LIGHT CAME ON OVER A YEAR AGO AND THE MECHANIC SAYS IT IS NON-FUNCTIONING, I HEAR THIS IS A COMMON 2002 PROBLEM. THEY SHOULD ALSO BE INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004009July 10, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC (MARTINEZ BODY SHOP IN BELTON, MISSOURI) FOR HEADLIGHT REPAIRS AND THE MECHANIC NOTICED SEVERE RUST ON THE ENTIRE FRAME. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTIFICATION IN 2014. THE VEHICLE WAS TAKEN TO MILLEY TOYOTA IN CANTON, MISSOURI FOR AN EVALUATION AND WAS ADVISED THAT THE VEHICLE WAS PERFECTLY FINE AND THERE WAS NO RUST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992937June 2, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE DRIVER SIDE FRAME WAS RUSTED. THE CONTACT NOTIFIED THE LOCAL DEALER (SAVANNAH TOYOTA LOCATED AT 11101 ABERCO, ST SAVANNAH, GA 31419 912-927-1234), BUT WAS NOT REPAIRED PER THE RECALL REMEDY DUE TO MAIN FRAME MODIFICATIONS COMPLETED ON VEHICLE. THE MANUFACTURER WAS CALLED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT ABLE TO BE SERVICED PER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE) DUE TO THE VEHICLE MODIFICATIONS, AND PROVIDED CASE NUMBER: 1706013050. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991292May 23, 2017
AIR BAGS
AIR BAG WARNING LIGHT ILLUMINATED, INDICATING AIR BAG MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981121April 27, 2017
POWER TRAIN
I WAS DRIVING DOWN THE ROAD ON A ROAD ~35 MPH WHEN MY REAR AXLE ASSEMBLY LOCKED UP CAUSING THE TRUCK TO ABRUPTLY COME TO A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979781April 21, 2017
UNKNOWN OR OTHER
FRAME HAS CORROSION & PERFORATION. DEALER SAID IT WILL NOT PASS STATE INSPECTION. THIS IS EVEN AFTER THE PHASE ONE & TWO RESOLUTIONS PERFORMED ON THIS TRUCK IN 2010. IN 2011 THE REAR GAS TANK STRAP BROKE. IN 2012 THE SPARE TIRE FELL OFF WHILE ENTERING THE INTERSTATE. THIS CORROSION IS AN ONGOING ISSUE EVER SINCE I BOUGHT IT NEW IN 2002. TOYOTA'S CAMPAIGN IT RESOLVE THIS ISSUE IS NOTHING MORE THAN A BANDAID TO BIDE THEIR TIME FURTHER DOWN THE ROAD. I CONTACTED TOYOTA, 4/2017 AND THEY SAID THE CAMPAIGN TO "FIX" THIS IS OVER. SO, I GUESS I AM STUCK WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971096April 7, 2017
STRUCTURE:BODY
MY 02 TOYOTA TUNDRA WAS INCLUDED IN A RECALL FOR ITS FRAME AND CROSSMEMBERS RUSTING OUT AND CAUSING AN UNSAFE VEHICLE. I BROUGHT MY TRUCK IN A COUPLE YEARS AGO FOR THE RECALL. THE TRUCK HAD VERY LOW MILES FOR THE YEAR UNDER 60K AND WAS TAKEN GOOD CARE OF. THE DEALER DEEMED THE FRAME WAS NOT RUSTED THROUGH ENOUGH TO WARRANT A COMPLETE NEW FRAME. INSTEAD THEY SPRAYED MY FRAME WITH SOME RUST PROOF PAINT. WELL THAT BAND AIDE HAS ALMOST ALL FALLEN OFF AND THE FRAME IS WORSE THAN EVER WITH CROSS MEMBERS RUSTED ALL THE WAY THROUGH. I CONTACTED TOYOTA HQTS AND AFTER BEING BOUNCED AROUND FOR OVER AN HOUR WAS TOLD BY A SUPERVISOR THAT I AM OUT OF LUCK BECAUSE THEY PLACED A YEAR WARRANTY ON THE PAINT JOB. ANY PROBLEMS OVER A YEAR PAST THE WARRANTY WORK IS THE CONSUMERS PROBLEM. WELL THE PAINT HELD FOR A BIT BUT ULTIMATELY DID NOT RESOLVE THE UNDERLYING RUST PROBLEM. I WAS TOLD TO FOLLOW UP WITH THE DEALER THAT HAD DONE THE WARRANTY WORK. THEY INSPECTED THE FRAME AND TOOK PICTURES TO SEND TO TOYOTA, BUT ULTIMATELY SAID THE VEHICLE WAS UNSAFE AT THIS TIME. I HAVE NOT GOTTEN ANY RESOLUTION WITH THE ISSUE. MY MAIN ISSUE IS THAT THEY THINK SPRAYING AN UNDERCOAT ON A RUSTED FRAME IS GOING TO RESOLVE THE RUST ISSUE WHEN IN FACT IT WAS A BAND AIDE THAT HAS HIDDEN WHAT WAS MANIFESTING UNDERNEATH AND ULTIMATELY DESTROYING A VERY GREAT VEHICLE. TOYOTA HAS NOT HELD UP THEIR END IN STANDING BEHIND WHAT IT SELLS AND BEHIND RESOLVING MAJOR SAFETY PROBLEMS FOR ITS CONSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969694March 31, 2017
SUSPENSION
VEHICLE WAS RECALLED FOR FRAME RUST. IT WAS RECORDED IN 2012 THAT THE FRAME WAS COATED WITH CRC TO PREVENT /STOP THE RUST. HAD IT INSPECTED BY THE DEALER AND FOUND THE FRAME HAD RUSTED AROUND THE REAR LEAF SPRING AND WAS RECOMMENDED THAT I SHOULD NOT DRIVE THE VEHICLE IN WITH THIS PROBLEM. TOYOTA CANNOT VERIFY HOW LONG THIS CRC COATING WOULD LAST. IS THIS A JUST A FIX TO SHOW THAT TOYOTA HAS FULFILLED ITS OBLIGATION AS REQUIRED BY NHTSA?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966043March 15, 2017
STRUCTURE:BODY
TRUCK INSPECTED BY TOYOTA FOR CORROSION AND TREATED WITH CHEMICAL AS PART OF THE RECALL NOTICE.AT THIS TIME I HAD NO CONCERNS WITH CONDITION OF THE FRAME FOR SAFETY CONCERNS.MY TRUCK WAS TREATED 10/24/16 BY TOYOTA AND DURING A ROUTINE EXHAUST FIX MECHANIC SHOWED ME AREAS OF CONCERN ON REAR OF THE FRAME.THE DEALERSHIP THAT PERFORMED THE TREATMENT LOOKED AT THE FRAME AGAIN AND STATED THEY DIIDNT WANT TO TOUCH OR CHECK THE AREAS OF CONCERN A INCASE THEY MADE HOLES IN THE FRAME.I OPENED A CASE WITH TOYOTA AND INDEED GOT A SECOND OPINION FROM ANOTHER TOYOTA DEALERSHIP WHOM DEEMED MY VEHICLE UNSAFE TO DRIVE DUE TO FRAME CORROSION IN THE AREAS THAT WERE TREATED , NOW THIS WAS ONLY 3 MONTHS AFTER TOYOTA TREATED THE FRAME. I WAS GIVEN A CASE MANAGER AT TOYOTA FOR SPECIAL CIRCUMSTANCES AS HE QUOTED, AND 2 DAYS LATER WAS TOLD NOTHING COULD BE DONE. I ALSO HAVE A GAS LEAK WHICH HAS MATERIALIZED AROUND THE ROTTED CROSSMEMBER . OVERALL IN 3 MONTHS I NOW HAVE PERORATIONS AND DELAMINATION OF THE REAR FRAME AND A JUNK TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955726February 21, 2017
STRUCTURE:BODY
FRAME IS RUSTING BADLY EVEN AFTER TOYOTA SPRAYED CRC TO TRY TO PREVENT RUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954109February 12, 2017
STRUCTURE:BODY
REAR FRAME CROSSMEMBER RUSTED THROUGH AND HOLES IN FRONT FRAME. IN 2011 THERE WAS A SAFETY RECALL ON THIS. FEB,15, 2011 I BROUGHT THE TRUCK TO THE TOYOTA DEALER WHERE I BOUGHT IT. THEY INSPECTED THE FRAME AND SPRAYED UNDERCOATING ON IT. IT WAS NOT A SUFFICIENT FIX. TOYOTA REFUSES TO FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946224January 18, 2017
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE FRONT FRAME ON THE PASSENGER SIDE HAS A LARGE RUST HOLE COMPLETELY THROUGH IT, BY THE SWAY ARM BRACKET, AND THAT BRACKET ITSELF IS LOOSE AND HANGING. THE VEHICLE HAS 139,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944520January 12, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHEN AN INDEPENDENT MECHANIC WAS SERVICING THE MUFFLER, IT WAS NOTICED THAT THE FRAME HAD EXTENSIVE PREMATURE RUST AND CORROSION NEAR THE CAB TO THE REAR OF THE FRAME. THE DEALER WAS NOTIFIED AND INDICATED THAT THEY REFUSED TO SERVICE A RECALL STATING THAT THE TIME FRAME EXPIRED FOR NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,074.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944080January 10, 2017
STRUCTURE:BODY
I DID NOT GET ANY EXTENDED WARRANTED NOTICE FROM TOYOTA TO FIX THE FRAME. I WAS LIVING IN MISSISSIPPI IN 2002 AND MOVED TO TENNESSEE IN 2004 WHERE THE SALT AND RUSTED THE FRAME. I ONLY GOT ONE RECALL ON THE RUST PROBLEMS, BUT I DID NOT GET THE EXTENDED WARRANTIES!!! I LIVE AND BOUGHT THE 2002 TUNDRA IN JOHNSON CITY, TN.... THE TENNESSEE ROAD COMMISSION USES SALT ON THE ROADS AND HIGHWAYS IN THE WINTER MONTHS. I DID NOT GET ANY EXTENDED WARRANTED NOTICE FROM TOYOTA TO FIX THE FRAME. 2002 TOYOTA TUNDRA STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS NHTSA CAMPAIGN #09V444000 DATE ANNOUNCED: NOVEMBER 18, 2009 PROBLEM: SUMMARY: TOYOTA IS RECALLING MODEL YEAR 2000-2003 TUNDRA VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE FOLLOWING STATES: CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA, WISCONSIN AND THE DISTRICT OF COLUMBIA. EXCESSIVE CORROSION OF THE REAR CROSS MEMBER MAY CAUSE THE SEPARATION OF THE SPARE TIRE STOWED UNDER THE TRUCK BED WHICH WOULD PRESENT A ROAD HAZARD THAT COULD CAUSE A CRASH. ALSO, CORROSION OF THE REAR CROSS MEMBER COULD AFFECT THE REAR BRAKE LINES AND THE PROPORTIONING VALVE RESULTING IN DIMINISHED BRAKING CAPABILITY. EXTENDED WARRANTY.... I DID NOT GET.... ACCORDING TO A LETTER SENT OUT TO TOYOTA DEALERS, TOYOTA HAS EXTENDED THE WARRANTY ON 2000-2003 TUNDRA FRAMES, WHICH ALLOWS DEALERS TO REPLACE RUSTED FRAMES ON 2000-20003 TOYOTA TUNDRAS AT NO CHARGE TO THE CONSUMER. THIS IS EXCELLENT NEWS FOR ANY TOYOTA TUNDRA OWNERS DEALING WITH FRAME RUST ISSUES AS WELL AS A STRONG SYMBOL OF TOYOTA'S COMMITMENT TO QUALITY AND CUSTOMER SERVICE. WHILE THIS MOVE DIDN'T HAPPEN AS QUICKLY AS WE WOULD HAVE LIKED, WE STRONGLY APPLAUD THIS ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940416January 8, 2017
STRUCTURE:BODY, ENGINE, SUSPENSION
HAD TO REPLACE ALL 4 OXYGEN SENSORS. THE FRONT TWO WERE FAULTY BEFORE 50000 MILES AND LESS THAN 7 YEARS OLD. THE REAR DIFFERENTIAL COVER IS ROTTING AND LEAKING FLUID. THE ONLY WAY TO REPAIR IT IS TO WELD OVER THE HOLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936063December 18, 2016
SEATS
THE HEADREST ON THE FRONT SEATS ARE TOO SHORT. I AM 6'6" TALL. AT TALLEST EXTENSION, THE HEAD REST PRESSES AGAINST THE TOP OF MY SPINE, BELOW MY HEAD. I FEAR A BROKEN NECK AND HEAD INJURIES IN A HEAD ON COLLISION. I PRESENTED THIS QUESTION TO TOYOTA ENGINEERS SEVERAL YEARS AGO AND THEY WERE INDIFFERENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934864December 12, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE COULD NOT PASS INSPECTION DUE TO A ROTTED FRAME. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE) FOUR YEARS AGO; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 204,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929389December 1, 2016
STEERING, SUSPENSION
FRIST TIME COMEING DOWN MY ROAD GOING 30 MILES PER HR L RIGHT UPPER AND LOWER BALL JOINT BROKE TIRE WENT UNDER THE TRUCK. SECOND TIME THE LEFT UPPER AND LOWER BALL JOINT BROKE TURNING A CORNER. THIRD TIME IT HAPPEN I JUST GOT OFF OF THE HWY AND THE LOWER BALL JOINT BROKE. I AM AFIED TO DRIVE IT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928920November 30, 2016
STRUCTURE:BODY, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE FRAME ON MY 2002 TOYOTA TUNDRA IS RUSTING AND HAS HOLES COMPLETELY THRU THE FRAME. THE TRUCK HAS ALWAYS BEEN REGISTERED AND LICENSED SINCE NEW AND MY PROBLEM IS NEVER RECEIVING A RECALL NOTICE. WHEN I LEARNED FROM A FRIEND THAT TUNDRA FRAME HAD BEEN REPLACED, I CALLED TOYOTA FOR MY FRAME REPLACEMENT. TOYOTA SAID THE RECALL EXPIRED AND REFUSED TO MAKE THE REPAIR. OTHER THAT THE FRAME, THE TRUCK IS IN EXCELLENT CONDITION BECAUSE IT HAS BEEN WELL MAINTAINED. IT IS SAD TO HAVE AN EXCELLENT TRUCK SETTING ON A FRAME THAT IS RUSTING AWAY. HOW CAN TOYOTA SELL A DEFECTIVE TRUCK AND IDENTIFY IT AS UNSAFE, FAIL TO CONTACT THE OWNER AND THEN REFUSE TO REPAIR THE TRUCK SAYING THE OWNER MISSED THE DEADLINE. TOYOTA COULD HAVE CONTACTED ME BUT I NEVER RECEIVED ANY NOTIFICATION. I ASKED IF TOYOTA COULD OFFER ANY CREDIT ON A REPLACEMENT, EVEN SOME CONSIDERATION ON A NEW TUNDRA AND TOYOTA REFUSED TO MAKE ANY EFFORT TO ASSIST ME. I CURRENTLY OWN FOUR TOYOTAS. BUYERS BEWARE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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