Toyota Tundra Complaints (2000)

1,011 consumer complaints on file.

#10838743February 27, 2016
AIR BAGS
TAKATA RECALL , AIR BAG DID NOT DEPLOY AT HARD IMPACT AT 40 MPH.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10838778February 27, 2016
AIR BAGS
TAKATA RECALL INQUIRY, I WAS DRIVING THE VEHICLE AT THE TIME OF THE ACCIDENT, I HIT A DEER LOST CONTROL OF THE VEHICLE AND WAS DOING BETWEEN 40 TO 45 MPH WHEN I WENT INTO A DITCH NOSE FIRST AND TOTALED OUT THE TRUCK BECAUSE OF THE DAMAGE TO THE FRONT BUMPER, RADIATOR, ETC AND THE AIRBAGS DID NOT DEPLOY, SUFFERED ALOT OF FACIAL DAMAGE AND BROKE BONES IN MY FACE DUE TO HITTING THE STEERING WHEEL THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10826158February 15, 2016
STRUCTURE:BODY
I SENT A LETTER (ATTACHED) TO THE TOYOTA DEALERSHIP AND TO TOYOTA MOTOR CORPORATION. THIS IS TOYOTA CORPORATE'S RESPONSE. IT IS UNBELIEVABLE THAT A MAJOR CAR COMPANY ABLE TO SELL AND SERVICE CARS IN THE U.S. WOULD RESPOND IN THIS FASHION. THERE IS A KNOWN ISSUE. THEY DIDN'T ACCEPT THE REQUIRED RESULTANT ACTION FROM THE CORROSION RECALL AND REMEDY. THEY SIMPLY PASSED BY TREATING THE FRAME (PATH OF LEAST COST AND EFFORT) AND DID NOT ACT IN GOOD FAITH NOW THEY HAVE A CALLOUS DISREGARD FOR THE SAFETY AND SATISFACTION OF THEIR PATRONS. THE CASE MANAGER DID NOT SEE THE VEHICLE HIMSELF OR VIEW THE DAMAGE OR HAVE PICTURES PRIOR TO HIS RESPONSE. BELOW IS THEIR RESPONSE: ------------------------------------------------------------------------------------------------------------ THANK YOU FOR CONTACTING TOYOTA. BELOW IS A SUMMARY OF YOUR MOST RECENT EMAIL MESSAGE RECEIVED AND OUR RESPONSE. WE APPRECIATE THE CONTINUED OPPORTUNITY TO BE OF SERVICE TO YOU. SUBJECT 2000 TUNDRA - SEVERE FRAME CONCERN DISCUSSION THREAD RESPONSE VIA EMAIL (TIFFANY H.)02/15/2016 06:21 AM DEAR O'DEA: THANK YOU FOR CONTACTING TOYOTA MOTOR SALES, U.S.A., INC. WE ARE SORRY TO LEARN OF YOUR CONCERNS REGARDING THE FRAME ON YOUR 2000 TUNDRA. WE HAVE CONFIRMED YOUR CONCERNS WERE REVIEWED WITH A CASE MANAGER AND YOU WERE PROVIDED WITH TOYOTA'S POSITION ON 02/08/2016. YOUR EMAIL HAS BEEN DOCUMENTED AT OUR NATIONAL HEADQUARTERS UNDER CASE#1602050676. IF WE CAN BE OF FURTHER ASSISTANCE, PLEASE FEEL FREE TO CONTACT US. SINCERELY, TIFFANY H. TOYOTA CUSTOMER EXPERIENCE CENTER CUSTOMER BY WEB FORM (DAVID O'DEA)02/12/2016 02:28 PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823460February 1, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, WHEELS, UNKNOWN OR OTHER
DUE TO RUST, O2 SENSORS ARE BAD, EXUAST SYSTEM BAD, LEFT REAR TIRE BALL JOINT DEFECTIVE, EMERGENCY BRAKES DEFECTIVE, BODY FRAME HAS HOLES AT LEFT SIDE, MAJORITY OF FRAME IS RUSTING. PER MECHANICS ALL THIS IS STEMMING FROM THE RUST. TRUCK HAS LOW MILEAGE, FRAME IS CRUMBLING IN SOME PLACES AND IS A DANGER TO DRIVE SAFELY. JUST WENT THROUGH INSPECTION.EXACT DATE IS UNKNOWN AS TO WHEN THIS OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819619January 12, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2000 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE AT AN INSPECTION LOCATION, THE MECHANIC STATED THAT THE SUB FRAME HAD CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO A DEALER, WHO CONFIRMED THAT THE SUB FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 177,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818072January 5, 2016
STRUCTURE:BODY
HELLO, CAN YOU PROVIDE SOME DIRECTION REGARDING FRAME RUST ON MY 2000 TOYOTA TUNDRA, ( VIN# [XXX]) ? I HAVE CONTACTED THE DEALER WHERE I PURCHASED THE VEHICLE (FRIEDRICK'S LOCATED IN LEBANON , PA). THIS DEALER HAS SINCE CHANGED OWNERSHIP AND THUS THEIR STORE NAME. THE NEW DEALER REFUSED TO HELP ME WITH MY RECALL. I CANNOT GET MY TRUCK INSPECTED DUE TO EXTREME FRAME RUST. MY INSPECTION MECHANIC FOUND THIS RUST DAMAGE AND CANNOT BY PENNSYLVANIA REGULATIONS, PASS THIS TRUCK FOR INSPECTION. HE ALERTED ME TO THE FACT THAT THERE IS A RECALL FROM TOYOTA, TO REPAIR SUCH RUST DAMAGED FRAMES. HOWEVER IN SPEAKING WITH THE DEALER (FORMALLY FREDERICK'S OF LEBANON, PA), THEY REFUSED TO HELP ME IN THIS MATTER. MY TRUCK HAS LESS THAN 150,000 MILES ON IT, IN GOOD CONDITION EXCEPT FOR THE RUST. IF POSSIBLE, PLEASE PROVIDE INFO WHERE TO HAVE THIS RECALL WORK COMPLETED. REGARDS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818117January 5, 2016
STRUCTURE:BODY, SERVICE BRAKES
MECHANIC WHERE IT WAS DIAGNOSED THAT VEHICLE BRAKE LINE WAS SEVERELY CORRODED, THE TIRE'S REAR WELL WAS CORRODED, AND THE STEEERING COLOMN NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE ALSO MADE AN ABNORMAL SOUND. THE VEHICLE'S CHECK ENGINE LIGHT HAD ILLUMINATED AND REMAINED ILLUMINATED. PRIOR TO BEING NOTIFIED OF THE FAILURE THE VEHICLE WAS REMEDIED UNDER NHTSA CAMPIGN: 09V444000 (STRUCTURE). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.KH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794329November 17, 2015
STRUCTURE
TL* THE CONTACT OWNS A 2000 TOYOTA TUNDRA. WHILE THE VEHICLE WAS BEING INSPECTED, THE INSPECTOR OBSERVED THAT THE REAR DRIVER AND PASSENGER SIDE OF THE FRAME WERE CORRODED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE REAR FRAME WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE FAILURE MILEAGE WAS APPROXIMATELY 108,716. UPDATED 2/4/16 *CN THE CONSUMER WAS INFORMED BY TWO TOYOTA DEALERS, THE VEHICLE WAS TOO OLD REPAIR. THE CONSUMER THEN RECEIVED A CALL FROM ANOTHER DEALER, WHO STATED THEY WOULD REPAIR THE FRAME. HOWEVER, THERE WAS A POSSIBILITY IT COULD TAKE THREE MONTHS OR LONGER. AS OF 1-6-16 THE DEALER STILL HAD THE TRUCK IN THEIR POSSESSION. UPDATED 04/6/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788308November 4, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2000 TOYOTA TUNDRA. WHILE DRIVING, THE SPARE TIRE SEPARATED FROM THE TIRE HOLDER DUE TO CORROSION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK STRAPS AND THE SUBFRAME CORRODED. THE DEALER ADVISED THAT THE SUBFRAME REPAIR WAS NO LONGER AVAILABLE. THE DEALER REPLACED THE FUEL TANK STRAPS AND THE SPARE TIRE HOLDER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786208October 27, 2015
SEAT BELTS
SEAT BELT TENSIONERS, ONGOING PROBLEM. ADDRESSED AS SERVICE COMPLAINTS AT 25, 797, 26,266, 40,366, 49,331MILES ON RESORD AND 65K, 80K, 100K AND 125K NOT RECORDED. NOW TOYOTA WONT HONOR THE FACT THAT THESE HAVE BECOME DEFECTIVE YET AGAIN. CALLED THEIR 800 NUMBER AND WAS TOLD 80K WAS THE WARRANTY PERIOD THERE IS NOTHING THEY CAN DO EVEN THOUGH THIS IS A KNOWN SAFETY RELATED ISSUE...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785465October 22, 2015
STRUCTURE:BODY
THE FRAME WAS SERIOUSLY RUSTING. TOYOTA HAD A RECALL FOR THIS WHICH WAS NOT NOTIFIED TO ME VIA MAIL. ONE OF THE ARGUMENT FROM TOYOTA NOT TO DO THIS RECALL IS THAT TIME WINDOW IS OVER (AT THE SAME TIME ONE OF THEIR ASSOCIATE TOLD THAT THERE IS NO TIME LIMIT FOR A SAFETY RECALL). THE INSPECTION DEPARTMENT AT THE DEALERSHIP WAS NOT INCLUDING THE DAMAGE ON THE FRAME IN THE INSPECTION. IN THE RECALL FOR FRAME REPLACEMENT, WHAT I GOT REPLACED IS THE CABLE HOLDING THE SPARE TIRE ONLY (SAFETY ISSUE THAT THE TIRE MAY FALL DOWN) IGNORING THE SERIOUS HOLE AND RUST IN THE ACTUAL FRAME. HERE IS THE PICTURE OF MY FRAME WHICH THE CONDITION IS CLEARLY VISIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759964August 28, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER
PURCHASED 2000 TUNDRA IN 2005. WAS MADE AWARE OF A RECALL BY TOYOTA CORP REGARDING RUST ISSUES WITH VEHICLE FRAME, GAS TANK STRAP, AND SPARE TIRE FASTENER. I BROUGHT THE VEHICLE TO A LOCAL DEALER DECEMBER OF 2012 FOR THE FRAME INSPECTION (TANK STRAP AND SPARE TIRE ISSUE REPAIRED ON A SEPARATE DATE). I WAS TOLD THAT A FULL INSPECTION TOOK PLACE TO INCLUDE DISASSEMBLING THE BED OF THE TRUCK. I WAS TOLD THAT NO PERFERATIONS WERE FOUND IN THE FRAME. A SPRAY FOAM KIT WAS USED TO TREAT THE FRAME. ON 8/25/15, I WAS ATTEMPTING TO SELL MY TRUCK WHEN A PROSPECTIVE BUYER NOTICED (2) SIGNIFICANT HOLES IN THE FRAME LOCATED JUST IN FRONT OF THE DRIVER SIDE TIRE. THE ENTIRE FRAME APPEARS TO HAVE SIGNIFICANT RUST CONSIDERING IT IS ONLY 15 YEARS OLD. NEEDLESS TO SAY, A SALE DID NOT TAKE PLACE. I WAS FORTUNATE TO NOT BE DRIVING THE TRUCK WITH MY FAMILY WHEN A POTENTIALLY CATASTROPHIC ACCIDENT COULD HAVE TAKEN PLACE. I CONTACTED A LOCAL DEALER (NOT THE ONE THAT TREATED THE FRAME). I SPOKE WITH THE SERVICE MANAGER. HE STATED THAT HE WOULD CONTACT TOYOTA CORP BUT ALSO STATED THAT THEY MAY NOT REPLACE THE FRAME AS IT IS 15 YEARS OLD. HE CONTACTED ME 2 DAYS LATER STATING THAT TOYOTA WOULD NOT REPLACE THE FRAME OR BUY THE VEHICLE BACK. THE FRAME RECALL I REFERRED TO WAS NOT A RECALL ACCORDING TO TOYOTA. RATHER, IT WAS A, "GOOD WILL GESTURE" TO CONSUMERS AFFECTED BY THE SITUATION. THE SERVICE MANAGER DID SUGGEST TO LOOK INTO FINDING A WELDER TO SEE IF THEY COULD REPAIR IT. REALLY?? MECHANICALLY, THE VEHICLE IS SOUND. I AM LEFT WITH SCRAP AND OUT AT LEAST $4500 BECAUSE I CANT SELL IT THE WAY IT IS. THE IMPORTANT THING IS THAT MY FAMILY IS STILL ALIVE. WHAT A SHAM. THIS IS NOT RIGHT AND THEY SHOULD BE HELD ACCOUNTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758469August 21, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2000 TOYOTA TUNDRA. WHILE THE VEHICLE WAS IN PARK, THE CONTACT NOTICED THAT THE SUBFRAME WAS CORRODED AROUND THE REAR DRIVER SIDE WHEEL WELL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 176,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747366August 10, 2015
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
S10 DIRECT REPLY- LETTER TO THE SECRETARY RE REQUESTING ASSISTANCE WITH THE RECALL OF A 2000 TOYOTA TUNDRA. *SMD THE CONSUMER STATED THE VEHICLE CLEARLY EXHIBITED RUST INSIDE THE STEEL WHICH WAS SUPPOSED TO HAVE BEEN REPAIRED AT THE ORIGINAL DEALERSHIP. THE CONSUMER STATED TOYOTA ISSUED A RECALL. HOWEVER, THEY DID NOT REPAIR IT, THEY JUST PAINTED OVER THE PROBLEM. THE CONSUMER STATED DUE TO THE RUST, THE WHEELS FELL OFF THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747702August 10, 2015
SUSPENSION, WHEELS, SERVICE BRAKES
VEHICLE DRIVEN: 2000 TOYOTA TUNDRA: ON JULY 11, 2015 I WAS TRAVELING AT ABOUT 70 MPH IN THE FAR LEFT LANE WHEN THE FRONT DRIVER SIDE TIRE AND WHEEL BROKE OFF THE VEHICLE. THE FRONT SIDE OF THE TRUCK IMPACTED THE PAVEMENT, AND THE TRUCK BEGAN SWERVING. I TRIED TO STOP THE TRUCK, BUT THE BRAKES WERE NOT FUNCTIONING. CONSEQUENTLY, I THEN HAD TO USE MY STRENGTH TO STEER THE TRUCK TO THE SHOULDER AND WAIT FOR THE TRUCK TO LOSE MOMENTUM SINCE THE BRAKES WERE NOT FUNCTIONING. I MANAGED TO STEER THE TRUCK TO THE SHOULDER AFTER ABOUT A MILE OF TRYING TO CONTROL THE VEHICLE AND WAITING FOR IT TO SLOW DOWN. I SUSPECT THAT THE LOWER BALL JOINT ON THIS VEHICLE ARE DEFECTIVE AND LED TO THE ACCIDENT. NEWER MODELS OF THIS VEHICLE HAVE BEEN INVESTIGATED BY NHTSA FOR ISSUES REGARDING THE LOWER BALL JOINTS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10747147August 8, 2015
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, ENGINE
WHILE DRIVING ON A COUNTRY HIGHWAY, THE DRIVE POWER OF THE ENGINE STALLED, EVEN THOUGH THE ENGINE CONTINUED. APPEARS TO BE A REPETATIVE PROBLEM WITH THIS MODEL OF TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722866June 2, 2015
ELECTRICAL SYSTEM
THE OFF-ROAD WIRING HARNESS BOX WAS REPLACED IN 2012 BY RECALL STILL HAVING PROBLEM WITH THIS UNIT CAN NOT GET IT TO WORK. TOYOTA SAYS ONLY 1 YR WARRANTY. ALSO TAIL LIGHT BULB WILL NOT STAY IN PLACE KEEPS FALLING OUT SO YOU HAVE NO BACK UP LIGHT OR PARKING LIGHT WHEN FALLS OUT. BOTH HAVE HAD RECALLS BUT STILL DO NOT WORK. WHAT ARE YOU SUPPOSE TO DO. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721996May 28, 2015
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2000 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE BEFORE AN UNKNOWN LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE CLEANED OUT. THE REPAIRS WERE MADE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716170May 13, 2015
STEERING, STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2000 TOYOTA TUNDRA. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL WAS TURNED BUT THE WHEELS WOULD NOT TURN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE STEERING HOUSING SEPARATED FROM THE FRAME AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRABLE BECAUSE THE FRAME WAS RUSTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000. UPDATED 7/14/15*CN UPDATED 10/16/217*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714253May 3, 2015
ENGINE, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, FUEL/PROPULSION SYSTEM
ROHRICH TOYOTA REPLACED THE SEVERELY RUSTED FRAME ON MY 2000 TUNDRA IN 2009, ONLY AFTER NHTSA DIRECTED THEM TO. ROHRICH TOYOTA AFTER TELLING ME THAT PER MY VIN I WASN'T ONE OF AFFECTED OWNERS!? TOYOTA REPLACED FRAME AND BRAKE LINES AS WELL AS CROSS MEMBER IN 2009. TOYOTA THEN REATTACHED RUSTED FUEL LINE TO NEW FRAME AND NOW RUST FROM OLD FRAME HAS CAUSED THE FUEL LINE TO LEAK SEVERELY. I CALLED ROHRICH AND TOYOTA AMERICA AND WAS DENIED REMEDY OF REPLACING FUEL LINE! I AM A SURVIVOR OF OPEN HEART SURGERY AND MY WIFE IS A DISABLED DIABETIC AMPUTEE AND WE NEED OUR VEHICLE FOR DR'S APPOINTMENTS AND SHOPPING ETC... IS THERE ANYTHING YOU CAN DO TO HELP AND SOON? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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