Toyota Tundra Complaints (2000)

1,011 consumer complaints on file.

#10041513October 9, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
I HAVE A 2000 TUNDRA WITH ABOUT 28,000 MILES. IT VIBRATES WHEN THE BRAKES ARE APPLIED. THE BRAKES HAVE BEEN REPAIRED FOUR TIMES STARTING AT ABOUT 8,000 MILES; HOWEVER, THE PROBLEM RECURRED. THE DEALER TOLD ME THE FRONT ROTORS HAVE BEEN REPLACED TWICE. THEY HAVE NOT BEEN REPLACED. THEY WERE GROUNDED THREE TIMES. TOYOTA ISSUED A FRONT BRAKE TECHNICAL SERVICE BULLETIN (TSB) ON 03/10/2000 APPLICABLE TO THE 2000 TUNDRA. TOYOTA ISSUED A REAR BRAKE TSB ON 10/17/2000 APPLICABLE TO THE 2000 AND 2001 TUNDRA. TOYOTA ISSUED A REAR BRAKE TSB ON 09/16/2002 APPLICABLE TO THE 2000, 2001 AND 2002 TUNDRA. TOYOTA ISSUED A FRONT BRAKE TSB ON 09/16/2002 APPLICABLE TO THE 2000, 2001, 2002 AND 2003 TUNDRA. ACCORDING TO TOYOTA WRITTEN INFORMATION THE FRONT BRAKE PROBLEM HAS A DEFECTIVE CALIPER ASSEMBLIES. THE REAR PROBLEM IS BRAKE DRUMS WITH INSUFFICIENT MASS AND DEFECTIVE ADJUSTERS. (I GOT TSB AND REPAIR MANUAL INFORMATION ON TECHINFO.TOYOTA.COM AFTER A $50 SUBSCRIPTION FEE.) I PRESENTED ALL THIS TO TOYOTA'S DISPUTE SETTLEMENT MECHANISM UNDER THE MAGNUSON-MOSS WARRANTY ACT (15 U.S.C. SECTIONS 2301-2312 AND 16 CFR SECTION 703). THE MECHANISM IS ADMINISTERED BY NATIONAL CENTER FOR DISPUTE SETTLEMENT (NCDS). THE TOYOTA REPRESENTATIVE ADMITTED DURING THE HEARING THAT THE BRAKES WERE NON-CONFORMING/DEFECTIVE. THE ARBITRATION PROCESS WAS GROSSLY FLAWED. MOST DEFECTIVE WAS THE ARBITRATOR BASED HIS DECISION ON A NON-APPLICABLE STATE LAW INSTEAD OF THE MAGNUSON-MOSS WARRANTY ACT. NCDS TOLD HIM TO CONSIDER THE NON-APPLICABLE LAW. MAGNUSON-MOSS IS VERY SPECIFIC IF THEY CAN'T FIX IT AFTER A REASONABLE NUMBER OF ATTEMPTS; THEY REPLACE IT OR BUY IT BACK WITH NO DEPRECIATION. TOYOTA'S CALIFORNIA EXECUTIVE OFFICE POSITION IS SINCE NHTSA HAS NOT ISSUED A RECALL, THE VEHICLES ARE STILL USABLE AND MAGNUSON-MOSS DOES NOT APPLY. NHTSA SHOULD DO SOMETHING ABOUT THE ABOVE. MY EMAIL ADDRESS IS [XXX]. *LA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041275October 5, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
2000 TOYOTA TUNDRA EXHAUST MANIFOLDS LEAKING. JULY 3. 2003 A TOYOTA DEALER TOLD ME MY EXHAUST MANIFOLDS WERE WARPED AND LEAKING. MILEAGE AT THAT TIME WAS 30763. AFTER APPROX. 3 MONTHS OF TRYING TO GET TOYOTA TO COVER THE COMPLETE COST TO REPLACE, THEY FINALLY AGREED TO FURNISH THE PARTS FREE OF CHARGE AND I PAY THE LABOR OF $662.18. I FEEL THAT TOYOTA SHOULD COVER ALL COSTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039183September 19, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
I HAVE A SEVERE VIBRATION IN THE VEHICLE WHEN BRAKING FROM 30 MPH OR HIGHER. I HAD THE BRAKES REPLACED AND ROTORS RESURFACED. THE VIBRATION REAPPEARS WITHIN A MATTER OF DAYS. AN ASE MECHANIC DID ALL THE WORK AND USED ORIGINAL TOYOTA PARTS. THE LAST TIME I TOOK THE VEHICLE FOR REPAIR, I WAS ADVISED THAT MY CALIPERS WERE THE CULPRIT AND THAT IT WOULD COST NEARLY $1,000 TO REPLACE THEM. I TOOK THE VEHICLE TO MY DEALER FOR WARRANTY SERVICE ON THIS ITEM SINCE THE TRUCK HAD UNDER 60,000 MILES. THE DEALER STATED THAT THE WARRANTY HAD EXPIRED AND THAT I WOULD NEED TO PAY FOR COMPLETE SYSTEM REPLACEMENT. I HAVE NEVER OWNED A VEHICLE WHERE THE BRAKE SYSTEM NEEDED REPLACEMENT WITH 50,000 MILES. MY RESEARCH HAS REVEALED MANY OTHER PEOPLE WITH THE SAME PROBLEM. I BELIEVE THIS TO BE A MAJOR SAFETY CONCERN THAT NEEDS TO BE ADDRESSED BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED DUE TO BRAKE FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038798September 12, 2003
SERVICE BRAKES, HYDRAULIC
LETTER TO TOYOTA: WE JUST HAD OUR DAUGHTER'S 2000 TUNDRA IN FOR BRAKE SERVICE AT THE DEALER. THE BRAKES HAVE A VIBRATION AND ARE IN NEED OF REPLACEMENT. THE DEALER HAS SAID THAT TOYOTA WOULD REPLACE THE BRAKES IF: 1) WE LIVE IN A MOUNTAINOUS REGION (WE DO) AND 2) THE TRUCK HAS LESS THAN 36,000 MILES (55,700). DEALER WANTED $2000+ FOR UPDATED FRONT CALIPERS AND WHEEL BEARINGS. OUCH! OUR DEALER ALSO SAID THAT TOYOTA HAS ACKNOWLEGED THAT THE BRAKES ON THESE VEHICLES WERE UNDER-DESIGNED FOR MOUNTAIN DRIVING. MY DAUGHTER HAS EXPERIENCED A SEVERE SHAKING PROBLEM WHEN APPLYING THE BRAKES. TO MAKE MATTERS WORSE, MY DAUGHTER IS AN AVID SNOWBOARDER AND REGULARLY TRAVELS OVER MOUNTAIN PASSES IN WINTER TO SKI AREAS. WE ARE SCARED TO DEATH TO HAVE HER DRIVE THIS TRUCK ANYMORE. CLEARLY THIS IS NOT A WARRANTY ISSUE BUT IS A DESIGN PROBLEM AND SHOULD BE REPAIRED BY TOYOTA REGARDLESS OF MILEAGE. HANDLING YOUR MISTAKE IN THIS MANNER IS NOT ACCEPTABLE TO THOSE OF US WHO PURCHASED YOUR VEHICLE IN GOOD FAITH IN FACT, WE HAVE PURCHASE 3 TOYOTAS IN THE PAST FOUR YEARS AND I CAN ASSURE YOU, THIS IS OUR LAST. WEAK CUSTOMER SUPPORT! RESPONSE: FOR FURTHER CLARIFICATION, A TSB IS A HOW-TO GUIDE FOR TOYOTA DEALERSHIPS THAT EXPLAINS REPAIR PROCEDURES, REQUIRED TOOLS, ETC.; NO FUNDING IS ATTACHED TO TSBS; THAT IS, THE ISSUANCE OF A TSB DOES NOT MEAN THAT TOYOTA FUNDS THE COST OF THE PERFORMANCE OF THE REPAIR OR PROCEDURE DESCRIBED IN THE TSB. WE REGRET THAT THAT YOU REMAIN DISSATISFIED WITH TOYOTA'S POSITION. PLEASE ACCEPT OUR APOLOGIES FOR THIS SITUATION AND FOR ANY INCONVENIENCE YOU MAY HAVE BEEN CAUSED; YOUR COMMENTS WILL REMAIN ON FILE AT OUR NATIONAL HEADQUARTERS. AS YOU HAVE BEEN MADE AWARE, THE RESPONSIBILITY FOR REPAIR COSTS REMAINS WITH THE OWNER OF THE VEHICLE ONCE THE WARRANTY HAS EXPIRED. AS TOYOTA HAS PROVIDED ITS FINAL POSITION IN THIS MATTER, THERE IS NO FURTHER ACTION TO BE TAKEN BY TOYOTA. HOW'S THAT FOR A CANNED REPLY??? *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039794September 8, 2003
SERVICE BRAKES, HYDRAULIC
PROBLEMS WITH BRAKING SYSTEM. *MR PLEASE REFER TO ODI#10020650. THE CONSUMER FELT THAT THIS WAS A MANUFACTURER'S DEFECT. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037321September 6, 2003
SERVICE BRAKES, HYDRAULIC
THERE IS A PROBLEM WITH THE BRAKES ON MY 2000 TOYOTA TUNDRA SR5 ACCESS CAB 4X4. I HAVE HAD A VIBRATION WHEN ATTEMPTING TO STOP FOR SEVERAL MONTHS BEFORE HAVING THE ROTORS RESURFACED. NOW, LESS THAN 5,000 MILES LATER MY TRUCK IS ALMOST UNCONTROLLABLE WHEN STOPPING FROM HIGHWAY SPEEDS (50 MPH+). ACCORDING TO SEVERAL POSTS ON THE INTERNET, THIS IS NOT AN ISOLATED PROBLEM. I WOULD LIKE TO ADD MY COMPLAINT TO ANY THAT HAVE BEEN SUBMITTED BEFORE THIS PROBLEM TAKES A LIFE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025119September 2, 2003
SERVICE BRAKES, HYDRAULIC, SUSPENSION, EQUIPMENT:APPLIANCE:AIR CONDITIONER, SEAT BELTS:FRONT:RETRACTOR
THE VEHICLES BRAKE ROTORS AND DRUMS WERE WARPED AND CAUSED EXTENDED STOPPING DISTANCE WHEN BRAKING. *NLM THERE WAS A VIBRATION WHEN BRAKING, THE TIRE SEEMED TO BE WORN ON THE INSIDE, THE A/C MADE A NOISE WHEN TURNED ON HIGH, AND THE FRONT SEAT BELT DID NOT RETRACT AT TIMES. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036851August 29, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
I HAVE A 2000 TOYOTA TUNDRA WITH ONLY 29,900 MILES. I HAVE EXPERIENCED SEVERE VIBRATION UPON BRAKING. BRAKING DISTANCE HAS INCREASED TREMENDOUSLY. I HAVE BECOME AWARE THAT THIS PREMATURE WEAR ON THE BRAKING SYSTEM IS COMMON WITH THIS VEHICLE AND BELIEVE THAT A RECALL SHOULD BE IMPLEMENTED IN ORDER TO REPLACE THE BRAKE SYSTEM AT NO CHARGE TO THE CONSUMER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036749August 28, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2000 TOYOTA TUNDRA BRAKING PROBLEMS.THIS TRUCK HAS HAD THE FRONT BRAKES FIXED 4 TIMES AND THE BACK 4 TIMES.IT STARTED AT 16583 MILES AND HAS CONTINUED SINCE.NOW AT 63000 MILES IT WILL TAKE $$3200$$ TO THEY SAY FIX THE PROBLEM.I HAVE ALREADY SPENT $$1500$$ ON BRAKING PROBLEMS AND STILL NO FIX. BETWEEN TOYOTA AND CUSTOMER SERVICE THEY DON'T HELP YOU THEY WOULD RATHER ARGUE ABOUT IT THAN TO FIX THIS VERY DANGEROUS PROBLEM. EVERY 5000 TO 10000 MILES THE BRAKES HAVE BEEN REPAIRED AT TOYOTA DEALERSHIPS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036791August 28, 2003
SERVICE BRAKES, AIR:DISC:ROTOR
MY 2000 TOYOTA TUNDRA STARTED VIBRATING SEVERALLY AT AROUND 15000 MILES. TOYOTA FIXED THE PROBLEM, AND AT 31000 MILES THE PROBLEM CAME BACK. UNFORTUNATELY I WAS NOT ABLE TO CONTACT TOYOTA FOR REPAIR UNTIL TWO DAYS PRIOR TO THREE YEAR ANNIVERSARY OF PURCHASE, HALF HOUR BEFORE CLOSING AT A WEEKEND. TOYOTA REFUSES TO FIX MY PROBLEM, HELPFUL CUSTOMER SERVICE SAID THAT I WAS OUT OF LUCK. BUMPER TO BUMPER WARRANTY WOULD HAVE EXPIRED BY THE TIME I COULD TAKE IT IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033355August 23, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2000 TOYOTA TUNDRA PICKUP BRAKE PULSATION PROBLEM. HAVE TRIED NEW FRONT BRAKE PADS TWICE, AND NEW FRONT ROTORS ONCE.HE PROBLEM KEEPS COMING BACK. KNOW SEVERAL PEOPLE WITH THE SAME PROBLEM ON THESE TRUCKS. IN THE MOUNTAINS WHERE I LIVE THIS IS VERY UNSAFE. TOYOTA NEEDS TO RECALL THESE TRUCKS AND FIX THIS PROBLEM!. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032673August 12, 2003
TIRES, WHEELS, SERVICE BRAKES, HYDRAULIC
VEHICLE STEERING WHEEL VIBRATED SINCE THE DAY WE PURCHASED. NUMEROUS ATTEMPTS TO FIX HAVE FAILED. DEALER(S) SAID WHEELS OR BRAKES OR TIRES WERE THE PROBLEM. REPLACED WHEELS AND BRAKES, PROBLEM STILL EXISTS. TOLD CONSUMER TO REPLACE TIRES. WE SAID WE WOULD IF THEY PROVE THIS IS THE PROBLEM BY PUTTING TIRES ON TO CHECK IT. ONE DEALER WOULD NOT. WE FOUND ONE THAT WOULD. NEW, HIGH QUALITY TIRES RESULTED IN SAME VIBRATION. WENT TO ARBITRATION AND LOST. THIS IS A COMPLETE WASTE OF TIME AND RESOURCES. DEALER WAS ABLE TO LIE AND SAY THEY DIDN'T PUT NEW TIRES ON (AT THE INSISTANCE OF THE 'DISTRICT REP'. THE FRONT RIGHT TIRE WAS WORN COMPLETELY DOWN ON THE OUTER EDGE, AND OTHER THREE WERE OK. DOCUMENTED WITHIN ALIGNMENT AND BALANCE THE ENTIRE LIFE OF VEHICLE. TOYOTA 'RECOMMENDS' 26 PSI IN FRONT TIRES TO DAMPEN KNOWN VIBRATION. TIRES DESIGNED FOR 35 PSI. THIS SUBSTANTIALLY AFFECTS VALUE OF VEHICLE, AS AFTER ARBITRATION LOSS WE TRIED TO TRADE, BUT DEALER SAID HE KNEW OF DEFECT IN FRONT END OF 2000 TUNDRA'S AND WOULD NOT EVEN GIVE US WHOLESALE TRADE VALUE. HIS TEST DRIVE CONFIRMED VIBRATION. IN ADDITION, WE NEED TO REPLACE TIRES OFTEN DUE TO DEFECT. WILL NEVER BUY ANOTHER TOYOTA!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031117August 8, 2003
LATCHES/LOCKS/LINKAGES
VEHICLE IS A 2000 TOYOTA TUNDRA ACCESS CAB SR5. FROM THE TIME THE VEHICLE WAS PURCHASED NEW, I'VE HAD PROBLEMS WITH THE DOOR LOCKING MECHANISM ON THE TRUCK. THE TRUCK WAS PURCHASED WITH THE CONVENIENCE PACKAGE, WHICH INCLUDES POWER LOCK DOORS. THE DOOR WILL UNLOCK AT SPEEDS ABOVE 60 MPH. THE DOOR AJAR INDICATOR WILL ACTIVATE ON THE DASH AND THE POWER DOOR LOCKS WILL UNLOCK. THE ONLY WAY TO RESOLVE THIS CONDITION IS TO STOP THE CAR IN A SAFE AREA, GET OUT AND OPEN AND CLOSE THE DOORS FIRMLY. THIS OCCURS INTERMITTENTLY, BUT SEEMS TO OCCUR ON ROUGH ROADS, AND SNOW ROAD CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030601August 1, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
MY 2000 TOYOTA TUNDRA HAS SEVERE VIBRATIONS WHEN BRAKES ARE APPLIED AT HIGHWAY SPEEDS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030472July 30, 2003
UNKNOWN OR OTHER, CHILD SEAT:TETHER: STRAP/WEBBING
WE OWN A 2000 TOYOTA TUNDRA PICKUP. WHILE RESEARCHING THE TETHER STRAP SYSTEM BEHIND THE DRIVER'S SIDE IT WAS BROUGHT TO OUR ATTENTION THE GUIDE BAR HAS AN OPENING FACING TOWARDS THE DOOR THAT DOES NOT ALLOW FOR THE TETHER STRAP TO BE HELD SECURELY. WE HAD THE DEALER LOOK AT THIS AND WAS TOLD ALL TUNDRAS ARE MADE THIS WAY AND THAT IT IS NOT A DEFECT AND THAT IT COULD NOT BE CHANGED. THIS CONCERNS ME THAT I CANNOT UTILIZE ALL SAFETY FEATURES OF MY CAR SEAT IN THE PICKUP. I NEED TO HAVE TWO CAR SEATS IN THE TRUCK SO SIMPLY PUTTING THE CAR SEAT ON THE PASSENGER SIDE IS NOT AN OPTION. I WOULD LIKE TO SEE A WAY FOR THAT GUIDE BAR TO BE PUT IN CORRECTLY SO THAT IT WOULD GUIDE THE STAP TO THE TETHER ANCHOR THAT IS AVAILABLE ALONG THE SIDE OF THE FLOOR. OTHERWISE THERE SHOULD NOT BE AN ANCHOR ON THE DRIVERS SIDE SINCE IT CANNOT BE INSTALLED CORRECTLY BECAUSE OF THE GUIDE BAR ISSUE AS IT NOW STANDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030333July 29, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES, EQUIPMENT:APPLIANCE:AIR CONDITIONER, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL, EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
BRAKE VIBRATION AND EXCESSIVE BRAKE WEAR. BRAKES WERE SERVICED AT ABOUT 38,000 MILES DUE TO SEVERE VIBRATION WHEN BRAKING. PROBLEM RETURNED AFTER A COUPLE OF WEEKS. BRAKES REPLACED AGAIN AT 68,000 MILES AND VIBRATION HAS AGAIN RETURNED. THERE IS A VIBRATION AND ROUGH BRAKING WHEN SLOWING DOWN FROM HIGHWAY SPEEDS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030266July 28, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I AM A OWNER OF A 2000 TOYOTA TUNDRA SR5. I HAVE HAD MY MY BRAKES AND ROTORS REPLACED TWICE WITHIN THE LAST THREE YEARS. EVERY FEW THOUSAND MILES INTO A NEW SET OF BRAKES AND ROTORS THE TRUCK BEGINS TO PULSATE AND VIBRATE UNDER MODERATE BRAKING SITUATIONS, USUALLY ON FREEWAYS AND HIGHWAYS. THE SENSATION IS RATHER SCARY AND VIOLENT AT TIMES. I CAN NOT BELIEVE THAT A COMPANY SO WELL RESPECTED AS TOYOTA WOULD ALLOW THIS PROBLEM TO EXIST WITHOUT OFFERING ANY REMEDY OR RECALL CAMPAIGN. PLEASE RECORD MY CONSUMER COMPLAINT AND SAFETY CONCERN. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029052July 24, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE VIBRATION ON 2000 TOYOTA TUNDRA 2X4 SR5 EXTENDED CAB. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028544July 18, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN BRAKING, THE VEHICLE SHAKES VIOLENTLY. I HAVE HAD THE ROTORS REPLACED AND IT STOPS THE PROBLEM FOR A SHORT TIME (1-2 MONTHS) BUT PROBLEM PERSISTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028507July 17, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
MY OXYGEN SENSORS WENT BAD AT 37000 MILES AND I BELIEVE THIS IS PREMATURE, I KNOW PERSONALLY OF 3 OTHER PEOPLE THAT HAVE HAD PROBLEMS EARLIER THAN THAT.I BELIEVE THAT IT IS A POLLUTION ISSUE,BECAUSE IF A RECALL IS NOT ISSUED, OR IF TOYOTA DOESN'T WARRANTY THE ITEM, THEN MOST LIKELY PEOPLE WILL NOT REPLACE THEM EVERY 30000 MILES OR WHENEVER THEY GO BAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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