Toyota Tundra Complaints (2018)

100 consumer complaints on file.

#11619193October 10, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
This case results from the malfunctioning trailer brake ECU on 2018-2019 Tundras. There is a Toyota service bulletin T-SB-0036-19, which specifies an updated controller to replace the defective model. Part # : Original 89547-0C020 Update/replacement 89547-0C060 Toyota will not replace this defective part outside of the original warranty period despite the issuance of an updated replacement part. The service bulletin wasn’t even issued until 4/19 possibly giving no recourse to owners whose warranty had tolled. The newer part number, suggests this was a dangerous defect that was upgraded. A review of this matter online details this problem has frequently occurred. The reason it’s not more commonly reported is that a minority of Tundra owners tow trailers, and even fewer tow with electric brakes. Regardless, this is a significant safety issue where the Tundra owners are forced pay about $1,100 to repair this defective part. This matter should be elevated to a recall since losing the functionality of one’s trailer brakes is a very dangerous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592291June 3, 2024
POWER TRAIN
I was inspecting the vehicle for an extended warranty company the issue was the transmission. I was in the process of inspecting the vehicle when I was installing the Blue Diver to retrieve the stored codes in the system when I leaned in to turned the accessory key the vehicle started in gear and drove froward. Causing the left front door to close on me from the lift.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11583132April 15, 2024
FUEL/PROPULSION SYSTEM
The vehicle has had no other fuel issues and has always been kept up on maintenance at the Toyota dealership. Recently we had issues after getting gas and it stalling. Today after closer inspection the dealership called to say it was the fuel pump. The fuel pump has melted to the gas tank. This is obviously a huge fire and safety risk. There are no after market parts that would cause this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566580January 19, 2024
SERVICE BRAKES
I am having problems with the integrated brake controller constantly disconnecting when pulling any type of trailer. When ever I pull a trailer I never know when the controller will disconnect and I'll lose brakes on my trailer. This happens at any speed while towing. This seems to be a thing for 2018 tundras, as I've read about many other complants.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556902November 27, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS
The pre collision system malfunction - visit dealer warning light came on 11/15/23 Diagnosed by dealer on 11/23/23 as "pre collision radar sensor is not good" Cost paid to diagnose the problem $412.53 Estimated cost to replace the sensor and recalibrate the system $1,112.40 Total cost $1,524.93 This part should be recalled as it has negatively effected the safety of over 500,000 vehicles. It should be fixed FREE OF CHARGE as stated by the manufacturer in its letter sent out to dealers under the Special Service Campaign KOB (Remedy Notice)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553095November 1, 2023
AIR BAGS
Was rear ended while at a stop in traffic. Was pushed into another truck in the front and ricochet back and was hit again by the car that hit me. After everyone came to a stop my dashboard information center stated the SRS Airbag System Malfunction Visit Your Dealer. My truck was totaled.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11549166October 10, 2023
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
While descending a steep grade towing an 8,000lb travel trailer using appropriate hill descent braking techniques, an error message came on the dash indicating a trailer wiring, type, or connection fault. From this point forward, I had no trailer brakes and was left with truck brakes only. I got the truck/trailer combination to the bottom of the grade safely, however this could have been catastrophic for an inexperienced driver or in a different situation. Upon further investigation, this is a common problem with Toyota Tundra’s, and acknowledged by Toyota in TSB # T-SB-0036-19 issued on April 1, 2019. The dealer and Toyota Customer Service will not acknowledge this, and states it is something only covered under the 3 year warranty. My question for you, the NHTSA, is how would this not be considered a safety issue, when the issue comes on unexpectedly under less than ideal circumstances, especially when Toyota has acknowledged that there is a problem with their brake controller. This is a safety issue, not a warranty issue. Toyota will be held accountable for any injury or death caused by my vehicle in this situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534858July 27, 2023
ENGINE
Cam tower is leaking oil. I was told by the dealership that the oil is dripping onto the exhaust and could cause a fire! The truck is five years old with only 35000 miles on it! Apparently the sealant that is supposed to hold the cam tower together can start leaking oil! But I didn't expect it to leak with this new of a truck and this low of miles! I got on line and apparently this is happening quite a bite on tundras!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525433June 5, 2023
FUEL/PROPULSION SYSTEM
Vehicle shut off while driving, had to push vehicle to the side to prevent traffic, vehicle would not start after that. Towed it home and had a mechanic look at it. Read codes for a failed fuel pump and also tested by opening fuel rail and cranking the engine, no fuel was coming out. Read online that multiple people have failing fuel pumps with the same vehicle. Dealer says there are no open recalls associated with my vin.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514022March 27, 2023
FUEL/PROPULSION SYSTEM
Fuel pump needs replacement . If it failed while driving it could have made the vehicle stall creating a hazard. The vehicle was brought to the dealership and it was confirmed the fuel pump was bad. No warning light came on. The problem was notice while trying to start the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507122February 13, 2023
FUEL/PROPULSION SYSTEM
It shows online that a 2018 Toyota Tundra has a recall for fuel pump and a recall is a recall and it is not showing and I feel like our Toyota Tundra was deleted for a recall for our fuel pump to be replaced mine has went out but Toyota Tundra told us at Cowboy Toyota because it has more than 90,000 miles that it will not be covered. I feel like if there is a recall for our ECM and our fuel pump that a recall is a recall. I need to talk to someone to make a complaint. This is ridiculous i have never had a problem with any of my Toyotas and I feel there is a defective part for my 2018 Toyota Tundra if you google my truck make and model it does show there is a recall for my truck regardless of mileage. If you google it you will see that it is on recall for a 2018 Toyota Tundra 5.7 V8 fuel pump recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503029January 22, 2023
SEATS
The drivers side front seat. The heated seat over heats. The seat left a quarter size blister on my right side buttocks. I do have a case number with Toyota. The vehicle has been inspected by one of Toyota’s field agents. I'm still waiting on the results. I can provide you with all of the complete details. My contact information. Email [XXX]/ Telephone number [XXX] “INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499372December 29, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Toyota Tundra. The contact stated while driving approximately 70 MPH, the vehicle lost motive power and stalled. The contact was able to coast to the side of the road. The vehicle was towed to the dealer and the contact was informed that the fuel pump failed and needed to be replaced. The contact stated that the failure was related to NHTSA Campaign Number: 20V012000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 83,877.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485713September 21, 2022
AIR BAGS
The contact owned a 2018 Toyota Tundra. The contact stated that while her husband was driving approximately 65mph, he was involved in a head-on collision with an unknown vehicle. The driver sustained non-life-threatening injuries and was provided medical attention. The occupant of the front passenger seat sustained a sternum injury and medical attention was provided. There were no warning indicator lights illuminated. The air bags did not deploy. A police report was filed. There was no reported fire. The vehicle was towed to an independent lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and sent an investigator to evaluate the vehicle, who informed them that the crash did not warrant an air bag deployment.The insurance company deemed the vehicle a total loss. The failure mileage was approximately 96.000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11484054September 12, 2022
WHEELS
OEM Valve stem broke off on two tires at the same time causing possible collision due to abrupt loss of air.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473568July 12, 2022
STEERING:COLUMN
The contact owns a 2018 Toyota Tundra. The contact stated while making a turn she heard a squeaking sound coming from the steering wheel. The vehicle was taken to the dealer for diagnostic testing. The contact was informed that the steering column needed to be replaced; however, the vehicle was not repaired. The contact stated that the failure recurred while pulling out the parking spot and she heard a loud snap which caused the vehicle to lose control. The contact was unable to steer the vehicle. The vehicle was towed to the dealer where the dealer stated that the vehicle needed a new steering column, and clockspring spiral cable. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was no longer under warranty and referred the contact to NHTSA to file a complaint. The failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473617July 12, 2022
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
All of a sudden the pre-collision system malfunctions and stops working and the lights go on in the dashboard and then causes the cruse control to stop working as well. I took it to Toyota and they stated they did not know what the cause of it would be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473182July 10, 2022
STEERING
I had the same issue as in recall 21TH01. Had to have my Rack and Pinion replaced June 2022. Although my steering rack was not one of the "affected" units, I have seen another 2018 had to have its rack replaced one month before I had mine replaced. This is a major safety issue, if a steering rack goes bad, a complete loss of steering could occur, imagine going down a mountain when your steering rack gives out, serious injuries or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469298June 15, 2022
ELECTRICAL SYSTEM, ENGINE
Check engine light came on and after scanning Code P2445 'Secondary Air Injection Pump Stuck Off' was the error. Vehicle went into lower power mode, which is very unsafe for highway driving. The Secondary Air Injection Pump issues have plagued Toyota V8's for many years and I had hoped they'd fixed the issue by the 2nd Generation Tundras, I guess not. Dealer replaced the Secondary Air Injection Pump for about $850 and noted that there was moisture in the pump, which caused it to short out - very similar to issues reported by other Toyota V8 owners. Toyota has a 10 year warranty on the Secondary Air Injection Pumps for 2007-2010 Tundras and 2008-2010 Sequoia models - but no other years/models. It's time that Toyota recall these vehicles and fix them properly, or extend the warranty to all years/models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466025May 25, 2022
STEERING
At start up there is “Thump” noise on left side and it appears to be steering column issue. Took my truck to my local dealer and they couldn’t replicate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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