Toyota Tundra Complaints (2004)

466 consumer complaints on file.

#10705842April 15, 2015
SUSPENSION, STEERING, SERVICE BRAKES, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
6/13/13 VEHICLE DID NOT PASS INSPECTION MAJOR FRAME PERFORATION TOYOTA PERFORMED LIMITED FRAME REPLACEMENT AT THEIR COST AFTER MUCH DISCUSSION . NOT ALL SEVERELY RUSTED PARTS WERE REPLACED ONLY THE MAJOR ASSEMBLY MOUNTING PIECE ITEMS THAT WERE DISASSEMBLED AND COULDN'T BE REUSED WERE REPLACED. NO SUB PIECES OF THE MAJOR ASSEMBLY WERE REPLACED. IF THE WERE RUSTED THEY WERE REINSTALLED. 8/4/14 VEHICLE DID NOT PASS INSPECTION MAJOR RUST FAILURE DEFORMATION AND LEAKING OF STEERING RACK HOUSING THAT WAS SEVERELY RUSTED AND NOT REPLACED WHEN FRAME WAS REPLACED. RACK WAS REPLACED BY OWNER AT OWNERS EXPENSE. 4/15/15 REAR DIFFERENTIAL HOUSING RUST THRU AND HOUSING FAILURE. HOUSING WAS SEVERELY CORRODED WHEN FRAME WAS REPLACED. OWNER WAS INFORMED IT WAS NOT PART OF THE FRAME REPLACEMENT . TOYOTA DOES NOT HAVE ANY RECALL BULLETIN ISSUED DESPITE THE NUMEROUS COMPLAINTS FOUND ON THE INTERNET. REPLACEMENT WILL BE AT OWNERS EXPENSE. BRAKE BACKING PLATES AND AXLE MOUNTING HARDWARE THAT WERE SEVERELY CORRODED WHEN FRAME WAS REPLACED ARE NOT SALVAGEABLE AND WILL REQUIRE REPLACEMENT AS WELL IN ORDER TO REPLACE THE REAR AXLE HOUSING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680022January 30, 2015
SEAT BELTS
TL*THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT DUE TO THE DRIVER'S HEIGHT, SHE WAS UNABLE TO LATCH THE DRIVER'S SIDE SEAT BELT PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 4/6/15*CN UPDATED 04/09/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672731January 15, 2015
STRUCTURE, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
MY SON BORROWED MY 2004 TUNDRA TO HELP A FRIEND MOVE. WHEN HE ARRIVED, HE WALKED TO REAR OF TRUCK AND THE SPARE TIRE FELL TO THE GROUND. UPON CHECKING I FOUND THAT THE WINCH MECHANISM THAT HOLDS THE SPARE TIRE WAS ROTTED. THIS IS DEFINITELY A SAFETY HAZARD. I HAVE READ HORROR STORIES ABOUT TIRES FALLING OFF WHILE IN TRAFFIC AND SERIOUS INJURIES INCURRED. THERE SHOULD BE A RECALL ON THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670669January 7, 2015
SUSPENSION, ENGINE
TL-THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE FRONT PASSENGER'S SIDE TIRE DISLODGED FROM THE VEHICLE. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE UPPER BALL JOINT, THE LOWER BALL JOINT, THE CONTROL ARM, THE ABS SPEED SENSOR, AND RT FRONT BRAKE LINE LEADING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBERS: 07V013000 (SUSPENSION) AND 05V225000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,360. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668377December 26, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT THERE WAS A STRONG FUEL ODOR COMING FROM INSIDE THE CABIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000. MAILED OUT 01/13/15*LJ ## VIN PASSED ## TOYOTA TUNDRA 2004 ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667676December 22, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V655000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664336December 15, 2014
SUSPENSION:FRONT:CONTROL ARM
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE FRONT DRIVER SIDE WHEEL DETACHED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER. THE DEALER DIAGNOSED THAT THE BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663590December 11, 2014
SERVICE BRAKES, SUSPENSION, ENGINE AND ENGINE COOLING, STRUCTURE:BODY, POWER TRAIN
RUST ON EVERYTHING UNDER THE TRUCK AS WELL AS THE REAR BUMPER. PARTS THAT HAVE HAD TO BE REPLACED BECAUSE OF RUST AND/OR RUST PERFORATION OR NEED TO BE REPLACED: 1) ENTIRE FRAME ' PERFORATION GREATER THAN 10MM FOUND ON PASSENGER SIDERAIL 2) REAR DIFFERENTIAL (LEAKING FROM RUST PERFORATION) 3) BRAKE LINES 4) POWER STEERING LINE (LEAKING FROM RUST) 5) SKID PLATE (SUPPORT BRACKETS RUSTED - FELL OFF WHILE DRIVING) 6) BRAKE CALIPERS (MULTIPLE TIMES) 7) COIL SPRINGS 8) AXLES (FRONT AND BACK) 9) CONTROL ARMS 10) CV- JOINT 11) BOOTS 12) HITCH RECEIVER 13) EXHAUST 14) MUFFLER 15) CAMBER BOLT 16) MULTIPLE SETS OF TIRES (UNABLE TO ALIGN TIRES PROPERLY DUE TO RUSTED/SEIZED CAMBER BOLT) CAUSING PREMATURE TREAD WEAR. 17) BRAKE DRUMS (WARPED AND PITTED) 18) WHEEL BEARING 19) TRUCK TAILGATE SUPPORT WIRES ' WIRES RUSTED AND BROKE. TAILGATE WON'T OPEN/CLOSE WITHOUT EXTREME EFFORT BECAUSE IT IS NOT ALIGNED PROPERLY. 20) SHOCKS/STRUTS 21) SEALS, BRACKETS, NUTS AND BOLTS - THE PARTS LISTED ABOVE IS NOT COMPLETE. BASICALLY, EVERYTHING YOU SEE UNDER THE TRUCK IS SUFFERING FROM EXTREME RUST AND/OR PERFORATED. *TRUCK HAS HAD A HORRIBLE SHIMMY FOR YEARS THAT NO ONE HAS BEEN ABLE TO FIGURE OUT, PARTICULARLY BAD WHEN TOWING. STEERING WHEEL SHAKES VIOLENTLY AS WELL AS THE ENTIRE TRUCK. IMPROVED SLIGHTLY WHEN REAR DIFFERENTIAL AND AXLES WERE REPLACED. MOST LIKELY RELATED TO FRAME WARP OR INSTABILITY. *TRUCK HAS HAD ISSUES WITH GETTING IN AND OUT OF 4WD. INCONSISTENT WITH HOW LONG IT TAKES TO GET IN AND OUT OF 4WD. THERE IS A LOUD AND JARRING CLUNK WHEN ENGAGING OR DISENGAGING 4WD. *TRUCK FEELS LIKE IT IS ON THE VERGE OF GOING OUT OF CONTROL WHEN A HOLE OR BUMP IS HIT. THE TRUCK WILL LITERALLY JUMP SIDEWAYS. *TRACTION STABILITY CONTROL COMES ON RANDOMLY WHEN HITTING A BUMP OR HOLE. ANOTHER MYSTERY TO MECHANIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663608December 11, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
DEALER JUST INFORMED ME THAT MY ROTTED FRAME NEEDS TO BE REPLACED. DEALER INSISTING THAT TRUCK IS ?SAFE? AND IS SAFE TO DRIVE FOR THE NEXT 90 DAYS UNTIL THE FRAME PARTS ARRIVE. DEALER IS REFUSING TO PROVIDE ME WITH A SAFE LOANER FOR THESE 90 DAYS. DEALER IS REFUSING TO PROVIDE CRITERIA USED TO DETERMINE THE SAFETY OF MY FRAME AND TRUCK. DEALER ADMITTED VIA EMAIL THE BED OF THE TRUCK AS WELL AS THE SPARE TIRE CARRIER WAS ?NOT REMOVED DURING INSPECTION?. DEALER STATED (VIA EMAIL) THAT ?ONCE THE >10MM HOLE WAS DISCOVERED, THERE WAS NO NEED TO CONTINUE THE INSPECTION BECAUSE THE FRAME WOULD HAVE TO BE REPLACED.? DEALER IS REFUSING TO TELL ME WHAT CRITERIA WAS USED TO DETERMINE HOW SAFE THE VEHICLE WAS TO DRIVE. DEALER REFUSING TO PROVIDE THE FRAME INSPECTION REPORT AFTER MANY REQUESTS. SAYS ?IT DOESN'T EXIST?. DEALER REFUSED TO GIVE FRAME SAFETY INSPECTION CRITERIA USED TO DETERMINE A FRAMES SAFETY. CONTACTED CUSTOMER SERVICE AND ASKED FOR SAME CRITERIA. 1ST RESPONSE WAS ?ITS PROPRIETARY INFORMATION THAT I CANNOT GIVE YOU?. AFTER PUSHING THE ISSUE FARTHER, AND STATING THAT ALL I WANTED WAS A SAFE LOANER CAR TO DRIVE WHILE MY TRUCK IS WAITING ON A FRAME, THEY TOLD ME TO CONTACT DEALER FOR THE CRITERIA I AM REQUESTING BECAUSE THEY HAVE BEEN GIVEN THAT INFORMATION FROM TOYOTA. CONTACTED DEALER AGAIN, AFTER MULTIPLE EMAILS ASKING THE SAME THING, EVENTUALLY HIS RESPONSE WAS ?THERE IS NO CRITERIA?. I AM DENIED THE USE OF A SAFE LOANER BECAUSE THE DEALER IS SAYING THAT MY TRUCK IS SAFE TO DRIVE (BASED ON NON EXISTENT CRITERIA AS WELL AS AN INCOMPLETE FRAME INSPECTION). ACCORDING TO THE FLOWCHART, IF MY FRAME NEEDS TO BE REPLACED, A LOANER WILL BE PROVIDED FOR UP TO 60 DAYS (OR EVEN LONGER), IF PARTS AVAILABILITY IS CAUSING A DELAY. NOWHERE DOES IT STATE THAT I AM ONLY ENTITLED TO A LOANER IF AT MY DEALERS DISCRETION DEEMS IT AS "UNSAFE TO DRIVE". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663643December 11, 2014
SUSPENSION
I WENT OVER A SPEED BUMP IN A PARKING LOT AND THE FRONT DRIVERS SIDE WHEEL FELL OFF AND WAS WEDGED UNDER THE FENDER. THE MECHANIC AND TOW TRUCK DRIVE SAID THAT THE LOWER BALL JOINT FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663315December 10, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V350000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662737December 8, 2014
UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT RECEIVED A NOTIFICATION FOR AN UNKNOWN MANUFACTURER RECALL. HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662271December 4, 2014
STRUCTURE:BODY, POWER TRAIN, SERVICE BRAKES
EXCESSIVE RUST PRETTY MUCH EVERYWHERE. JUST HAD TO REPLACE THE REAR DIFFERENTIAL AND ASSOCIATED PARTS BECAUSE RUST CAUSED DIFFERENTIAL LEAK. COST WAS OVER 3,500. REPLACED RUSTED BRAKE LINES AND CALIPERS. TAILGATE WIRE RUSTED AND BROKE. OPENING MECHANISM TO TAILGATE IS RUSTED AND IS EXTREMELY DIFFICULT (IF NOT IMPOSSIBLE) TO OPEN/CLOSE. REAR BUMPER IS RUSTED THROUGH, AND NOT SAFE TO STEP ON. HITCH RECEIVER IS COMPLETELY RUSTED AND CANNOT REMOVE HITCH NOW. SKID PLATE AND BRACKETS RUSTED THROUGH - SKID PLATE FELL OFF. DEALER JUST INSPECTED THE TRUCK AND WILL BE REPLACING THE ENTIRE FRAME BECAUSE OF EXCESSIVE RUST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662272December 4, 2014
ELECTRONIC STABILITY CONTROL (ESC), STEERING
ELECTRIC STABILITY CONTROL ENGAGES WHEN WE HIT A BUMP OR POTHOLE. NO ONE CAN EXPLAIN WHY THIS IS HAPPENING. POWER STEERING FLUID LINE HAD TO BE REPLACED BECAUSE OF EXCESSIVE RUST CAUSING IT TO LEAK. THIS PART ALONE COST OVER 600.00. PREMATURE TIRE REPLACEMENT BECAUSE OF THE INABILITY TO ALIGN PROPERLY DUE TO EXTREMELY RUSTED COMPONENTS THAT COULD NOT BE ADJUSTED PROPERLY. HORRIBLE STEERING WHEEL SHIMMY WHEN ON FREEWAY THAT ALSO CANNOT BE EXPLAINED OR FIXED (EVEN AFTER REPLACING THE REAR DIFFERENTIAL AND AXLE) TRUCK IS EXTREMELY "SQUIRRELLY" AND FEELS LIKE IT CAN GO OUT OF CONTROL, ESPECIALLY AFTER HITTING A HOLE OR BUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661651December 2, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V312000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660133November 21, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V350000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654863November 13, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I OWN A 2004 TOYOTA TUNDRA. UPON INSPECTION FROM SERVCO TOYOTA, I WAS TOLD MY FRAME HAS HOLES THE SIZE OF QUARTERS THROUGH IT IN SEVERAL PLACES. I WAS ADVISED TO GET ANOTHER VEHICLE BECAUSE THIS ONE WAS NO GOOD. I ALSO OWN A 1994 TOYOTA PICKUP AND HAVE NO FRAME OR OTHER ISSUES WITH IT. HOW IS IT POSSIBLE THAT THEY CAN USE SUBSTANDARD METAL ON A TRUCK THAT WAS $29,000 AT PURCHASE, ONLY LASTS 10 YEARS AND IS A HAZARD TO DRIVE ON THE ROAD. I CANNOT EVER CONSIDER OR RECOMMEND OWNERSHIP OF A TOYOTA AGAIN WITH SUCH TERRIBLE QUALITY. VERY DISMAYED AT THE HORRIBLE CONDITION OF MY 2004 TOYOTA TUNDRA TRUCK FRAME AND THE LACK OF QUALITY FROM A COMPANY THAT AT ONE TIMES NAME MEANT QUALITY. A VERY SAD, DISAPPOINTING AND COSTLY DECISION TO PURCHASE A TOYOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652844November 5, 2014
AIR BAGS, STRUCTURE
THE BLOWOUT PANEL ON THE PASSENGER DASH AIRBAG HAS BECOME VERY TACKY AND GOOEY. THE FINISH COMES OFF WHEN RUBBED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652851November 5, 2014
EXTERIOR LIGHTING
HEAT GENERATED FROM THE CARGO LAMP BULBS HAVE MELTED THE PLASTIC HOUSING COMPLETELY THROUGH. ISSUE WAS FOUND AFTER REMOVING THE LENS COVER TO REPLACE A DEFECTIVE BULB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652586November 4, 2014
WHEELS, TIRES, STRUCTURE
SPARE TIRE ASSEMBLY HAS EXCESSIVE CORROSION. SPARE TIRE COULD FALL FROM VEHICLE WHILE TRAVELING. THE TUNDRA FRAMES ARE UNDER RECALL FOR RUST, THIS ASSEMBLY IS INCLUDED WITH THE NEW FRAMES. MY TRUCK FRAME IS IN GOOD CONDITION AND DOES NOT NEED TO BE REPLACED. THE ONLY AREA OF MY TRUCK WITH RUST IS THE SPARE TIRE ASSEMBLY BUT TOYOTA REFUSES TO REPLACE IT. HOW CAN THIS BE PART OF THE REPLACEMENT PACKAGE IF MY ENTIRE FRAME WAS RUSTY, BUT NOT IF IT IS THE ONLY AREA WITH RUST ? SURE SEEMS LIKE A SAFETY ISSUE TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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