Toyota Tacoma Complaints

8,484 consumer complaints on file.

#11514701March 30, 2023
STEERING
excessive play in steering wheel
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11514251March 28, 2023
AIR BAGS, ELECTRICAL SYSTEM
The airbag light first came on about 60 days ago, the first time I tried to use the cruise control after light was first noticed the cruise control did not work. My concern is that as long as the light is on the airbag(s) may or may not deploy. This airbag light has stayed on constantly since first appeared, the cruise control will work intermittently. The component has not been inspected but there is a recall, 12V092000:Air Bag Clockspring Replacement, that addresses this exact concern but appears my VIN is not included. This is obviously a problem on other VIN ranges because mine suffers from this and it is obvious Toyota is aware there is a problem but it just hasn't had enough complaints with my VIN range, likely because there are not as many on the road as the vehicle is 14 years old. I am concerned for my family's safety as well as my own if the airbag fails to deploy because of an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513998March 27, 2023
UNKNOWN OR OTHER
Sunroof spontaneously shattered while driving. This was an open freeway with no other vehicles within 1/4 mile ahead and there were no bridges or overpasses. This is a newer vehicle that had less than 5,000 miles on it. Sunny day with temperature around 75 degrees, windows were up with the A/C set to 70 degrees.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513620March 24, 2023
STRUCTURE:BODY, SUSPENSION
Went for an inspection and entire frame is completely rotting out. Could have ben killed. Truck only has 65,000 miles on it because it was previously owned by my 80 year old grandfather. Toyota should have to fix everyone of these issues not just a certain time frame.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513413March 23, 2023
SUSPENSION, STRUCTURE:FRAME AND MEMBERS
The contact owns a 2004 Toyota Tacoma. The contact had taken the vehicle to Kolosso Toyota (3000 W Wisconsin Ave, Appleton, WI 54914) to have his exhaust replaced. While there, he was informed that the entire sub frame was corroded with several cracks and holes had formed around both front leaf springs. The mechanic informed him that the vehicle was unsafe to drive due to the failure. Prior to the failure, the contact took the vehicle to another local dealer where the vehicle was inspected under NHTSA Campaign Number: 05V225000 (Suspension). The contact was informed that a special coating was sprayed onto the sub frame to prevent corrosion; however, the recall remedy failed to prevent the corrosion. The manufacturer was contacted but provided no assistance. The vehicle was not repaired. The failure mileage was 51,641.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513432March 23, 2023
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2009 Toyota Tacoma. The contact stated that he noticed that the subframe was excessively rusted. The vehicle was taken to a local dealer for routine oil change and tire rotation services, and after the contact made the mechanic aware of the failure, he was informed that the vehicle could not be raised up on the lift because the subframe had excessive rust and would fracture. The contact was informed that the subframe needed to be replaced. The contact then made Toyota of Bedford (18151 Rockside Rd, Bedford, OH 44146) aware of the failure; however, the dealer declined to diagnose or repair the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513414March 23, 2023
ENGINE, FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My vehicle stalls (won't accelerate and rough idle) forcing you to roll off the highway without warning. This has happened multiple times while in cruise control going up steep hills. It shows engine misfire and check engine. I took it to the dealer multiple times and it was determined to be bad gas. I and my insurance company paid for this dealer (Hatch Toyota Show Low AZ) for complete clean and replacement of the entire fuel system. Now 5 months later it is doing it again. The safety issue is the stalling in the middle of the highway where there is no way to get out of the way of traffic. I made sure I bought good gas by paying extra money at a new Chevron gas station with new in ground tanks. But dealer claims bad gas again. That is a separate issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513219March 22, 2023
STRUCTURE:BODY
As part of the Tacoma Frame Replacement program (ZH6 and H0F), I brought my Tacoma to my Toyota dealer. They deemed my frame to NOT qualify for the replacement and lazily applied corrosion resistant spray to the rust on the frame that quickly flaked off. As soon as the program ended, the frame deteriorated quickly. There are 3 spots on the frame where my hand can slide through near the front of the frame on both the driver side and the passenger side. I have removed about 5 pounds of frame/rust from the interior of the frame and the exterior of the frame. I have contacted Toyota several times and been told that there are no appeals or anything I can do except pay for a new frame out of pocket, sell, or try to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513240March 22, 2023
UNKNOWN OR OTHER
I went to my regular Maintenace appt at my local Toyota dealer Newton, NJ on 3/10/2023. They told me that it would be about $700 or more for my 2021 Toyota Tacoma boot leak and an alignment. I was told that it was due me hitting potholes. I did not agree with their opinion, and i was annoyed. They acted weird as well. But i told them to fix it anyway. So they ordered the parts. Much later they said boot leak was under warranty, but just to pay for alignment. I was not happy with the pothole accusation. Thank God the boot leak was covered! I have been taking in my Toyota Tacoma in every 5,000-6,500 miles as suggested. Please keep me informed of any recalls. They fixed boot and alignment on March 15 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512730March 20, 2023
UNKNOWN OR OTHER
In 2017, I participated in Toyotas frame recall where they determined that the frame didn’t need to be replaced and the dealership applied corrosion resistant undercoating. The frame has now developed a large 11inch visible crack and holes that will prevent it from passing state safety inspection. I contacted Toyota about the failure but they said they were unable to address it as this time due to the recall no longer being active and encouraged me to file a report with NHTSA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512855March 20, 2023
SUSPENSION, STRUCTURE:BODY
Rear passenger frame rusted/rotted, rear passenger shock mount completely torn off frame at rust area and rear passenger leaf spring assembly cracked. Vehicle is not drivable and completely unsafe. This vehicle was recalled in May 2008 for inspection of frame rust and passed the inspection with only surface frame rust found and no rust perforation. Vehicle was recalled again in January 2012 for Limited Service Campaign for New York vehicles for Frame Rust Corrosion, which it failed with substantial corrosion and rusted through holes in the frame. This vehicle was included in this second recall, however the terms of the recall for repair or buyback only extended for 15 years from vehicle’s ‘in service date’, which in this case meant this vehicle was 5 months outside the recall window. So, Toyota included the vehicle in the recall (actually mailed the recall letter), found it had unsafe frame corrosion issues upon inspection 3 weeks after receipt of recall letter, then washed their hands and walked away indicating the ‘in service date’ was 5 months outside the recall window. Makes zero sense and terrible customer service and warranty management.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512636March 19, 2023
STRUCTURE:BODY, SUSPENSION, UNKNOWN OR OTHER
I will try to give you as concise statement of my complaint as possible, however, I have copies I sent to the manufacturer and others that I'm willing to furnish you if requested. On 3/18/21, I wrote to Toyota's Executive VP , Chief Quality Officer, [XXX], stating my compliance with their notice of 7/9/15, requiring frame inspection, significant perforation not found, therefore they applied CRC corrosion resistant compound to my frame. As NO critical problem was noted, I felt I was good until during a later inspection was performed and rated more attention. On 3/29/21 during my next oil change I noted on a notation on an unusual service bill, typewritten not the usual custom printed type, a notation that I have 2 holes, approx. 3.5" on my frame, use caution if driving". At this time I found there was an open class action suit against Toyota. Toyota advised me that since I had not responded to more than one notification I was not included in the suit. I replied that "I DID NOT RECEIVE ANY SUCH NOTATION". As they did not send receipt requested or certified, I neither could prove sent or not received. I asked for consideration based on that to which, was denied. I have written also to CT Attorney General, CT US Senator, [XXX], with only the Attorney General's office stating Toyota's response was negative. I realize this is a late request, I was not aware of his avenue. I have Certified copies of each request for help, which I am more than happy to copy and send to you if you will try to help me right Toyota's wrong. I'm an 89 year old male just trying to right a wrong I believe done to me. I DID NOT RECEIVE NOTIFICATION FROM TOYOTA! , If I had, I would not be so persistent. I send my letters CERTIFIED, they should have had to also, could have solved this problem earlier. Please help me, thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). The contact has noted that they still have yet to receive any compensation or resolution to this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512521March 18, 2023
SERVICE BRAKES
Pulling vehicle into the garage on a cold morning (15 deg F). Hydraulic booster/brake master cylinder suddenly stopped providing boost pressure and brake pedal dropped to the floor. With no braking effort able to be applied the vehicle was driven into the house at slow speed. No hydraulic leaks are noted and pedal height and brake performance seems to have returned. There is fluid in the master cylinder reservoir and it doesn't appear to be contaminated. Braking capability returned after placing the vehicle in park and then reversing. Waiting for insurance follow up to select a collision repair shop and have the vehicle towed for repair. Dash cam video of the incident is available and clearly shows braking occurring and then the vehicle speeding up or failing to stop. Was unable to upload the video due to size. Photos are also available showing the damage and dry garage floors where the accident occurred. Vehicle is equipped with WeatherTech floor mats and I've verified there are no issues with mats and unattended acceleration with photographic documentation. I was the driver during the incident, am ASE Master Certified, and have taught automotive courses at the local community college for the last 12 years, worked as an automotive technician for 10 years prior, and work professionally as a Mechanical Engineer. Leveraging my experience, there is clearly a present concern with the hydraulic brake booster/master cylinder, particularly at cold temperatures.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11512108March 16, 2023
WHEELS, UNKNOWN OR OTHER
I was driving on a highway at the posted speed and suddenly the front right wheel broke off the vehicle and caused me to roll 6 times on the highway and I was wrongly accused of being at fault.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11512276March 16, 2023
STEERING
Hello, my name is Andrew I have a 2019 Tacoma TRD Sport 4WD. I have roughly 78,000 miles on my truck as it is still fairly new and has never been in a wreck. I have so rattling noises coming from my front end, and I have taken it to Toyota and other shops to figure out if something was loose, and the response is my steering is about to go out, at first, I am like what its still a new truck never seen the dirt and never has pulled a camper or trailer in its life. So my question is why is my Steering Rack, and or the Rack and Pinion going out so early on a truck that is treated like a child? I haven't had insurance involved because I am hoping this is a defect and it can be fixed or resolved as it is a part that should be replaced in its safety. I just had a recall on my 3rd brake, that doesn't concern me as much as this. Knocking, and grinding when turning going forward, and in reverse. I at first thought it was my lower control arms, and they are saying steering and the truck is not even 3 years old. Please help me and others get this issue resolved as the part is going out sooner than i would think a new truck steering component should.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512057March 15, 2023
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
Vehicle is designed in such a way as to allow moisture accumulating in drivers side floor mat and carpeting to wick upward and be deposited on the primary vehicle wiring harness located in the drivers side kick panel. The moisture collected travels down into the backside of the various female connectors and corrodes the conductors and receptacles that result in short circuits between the various vehicle components including the ignition, engine shutoff, temperature sensors, Antilock Breaking, Blind Spot Monitoring, Fuel Gauge, Forward Vehicle Lighting (high and low beam), Security, Traction Control and other critical vehicle systems. On February 5th, 2023 I returned to my vehicle to find the security alarm sounding in the parking lot of a local business, both the keyless entry system and key-fob were unresponsive and would neither silence the alarm or unlock the vehicle. After manually unlocking the door handle the alarm ceased, the vehicle started as normal and then began indicating a failure of the BSM system, while underway the ABS indicated it had also failed and upon arrival at our destination the engine would not turn off even with the emergency shutdown routine prescribed for unintended acceleration cases. In addition, the high beams would be triggered by unrelated button operation occasionally fail to turn off, the fuel gauge, temperature readouts and climate control provided unintelligible values. The vehicle was returned to to dealership where it was determined that water from the floormats was able to contaminate and cause systemwide failure. The repair was to replace the entire wire harness which would not be covered by warranty. On 3/15/2023 I reached out to Toyota Headquarters' Customer Engagement team and was advised that Toyota was aware of the problem and had no interest or obligation in rectifying the situation, regardless of my concerns that this presented a clear safety hazard to both operators and the general public.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511770March 14, 2023
TIRES
The contact owns a 2014 Toyota Tacoma equipped with Goodyear Tires, Tire Line: Wrangler, Tire Size: P235/75/R15, DOT Number: 1PJHLFNWR. The contact stated while driving 65 MPH, the passenger’s side rear tire exploded. The vehicle was towed to an independent mechanic, who informed the contact that the tire had dry rotted and were outdated. The tires were replacement tires. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511743March 14, 2023
FORWARD COLLISION AVOIDANCE, SERVICE BRAKES
The contact owns a 2022 Toyota Tacoma. The contact stated that both the front driver's seat and front passenger’s seat were vibrating while depressing the brake pedal. The vehicle was taken to the dealer, where it was diagnosed that the rear brake drums were grooved. The dealer turned the rear brake drums; however, the failure persisted. Additionally, the contact stated while driving at various speeds, the Pre-Collision malfunction warning light was illuminated. The contact stated that the failure also occurred upon starting the vehicle. The dealer was notified of the failure and informed the contact that the failure was caused by rainy and snowy weather; however, the contact stated that the failure had been occurring in good weather conditions as well. The dealer informed the contact that they could not diagnose the vehicle unless the warning light was illuminated at the time the diagnostic tests were being performed. The contact stated that the warning light would turn off upon turning off and restarting the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511406March 12, 2023
STEERING
The power steering fluid, when cold , is below the “low” line. Upon looking at the steering boots I noticed that both have fluid on them indicating a leak. I have searched Toyota Tacoma forums online and the 2019 Tacoma seems to be the only one with this problem. If the power steering all of a sudden stops working due to fluid leaking I put myself and all of those around me in and outside of my truck at risk of injury or death especially at highway speeds. Thank you very much for looking into this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511419March 12, 2023
SUSPENSION
March 9th I went to take my 2008 Toyota Tacoma in for an inspection, failed due to 3 rustholes in frame and frame is warped,there is only 90838 miles on this vehicle Cost of repair is very $$$$
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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