Toyota Tacoma Complaints

8,484 consumer complaints on file.

#11543358September 8, 2023
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2005 Toyota Tacoma. The contact stated while changing the oil and inspecting the vehicle, there was rust on the driver's side frame. The dealer had not been contacted. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that a repair was no longer covered under warranty. The approximate failure mileage was 169,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543109September 7, 2023
AIR BAGS, ELECTRICAL SYSTEM
First notices that volume control on steering wheel and temp and directional display stopped working about a year ago. Now air bag light stays on when car is started and alarm for seat belts quit working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543126September 7, 2023
UNKNOWN OR OTHER
I was trying to sell my vehicle as private party but I kept being asked, by the potential buyers, if the frame of this vehicle was replaced under a manufacturer recall. Not knowing the right answer I asked a local dealer to verify if a frame recall was performed on my truck and the answer was NO. I bought this truck in Aug. 2018 from a used car dealer which sold me the vehicle AS IS but he didn't inform me that there was an active recall, then ultimately I contacted the manufacturer which told me that the recall was closed in July 2020. Apparently dealers cannot sell vehicles under active recalls unless they are addressed but I was sold one. In all this I've never have been contacted by the manufacturer/dealer to inform me of the recall, also I drove an unsafe vehicle for 5 years without knowing that in case of an accident, serious consequences could have occurred. As of now the vehicle is not on the road. Who would be the responsible party in this issue? Who should take action to address this? Thank you for your help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543254September 7, 2023
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2001 Toyota Tacoma. The contact stated that the vehicle was previously serviced under recall for corrosion underneath the vehicle. The contact became aware that there was corrosion underneath the vehicle. The vehicle was taken back to the dealer and rust protection was sprayed on the corrosion but the failure reoccurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was 100,000. The vehicle was taken back to Toyota for service, which was outside the extended warranty and the tech was shown the gaping holes in the frame that had rusted through and at that point the contact was told the extended warranty had expired so they couldn't do anything. The frame has now rusted so bad that Toyota has deemed it unsafe as of 2 months ago when the tech looked at it so the contact reached out to Toyota corporate recall department but they refused to do anything about it as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543283September 7, 2023
UNKNOWN OR OTHER
Rust protection has never been done. I just purchased this truck in August 2023 from dealer (new and used) and learn about this deadly serious frame rot. I was at Faulkern Toyota Wednesday morning 9:30am appointment just to be told "the previous owner did not bring it back for the rust protection ". Tell me time has expired. This is a life or death issue. The frame rots, you loose control while driving. Faulkern Toyota admitted the work was never done because the previous owner never returned. Maybe he was sick on his death bed with covid-19. Faulkern Toyota refused to do anything and sent me away. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542619September 5, 2023
STRUCTURE:BODY
I bought this tacoma last year to someone who don’t do the chasis recall and I like to know if any possible way to do it. this chasis it’s in a very bad condition let me know what I can do thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542694September 5, 2023
STRUCTURE:FRAME AND MEMBERS
The contact's daughter owns a 2002 Toyota Tacoma. The contact stated that several independent mechanics and an auto body repair shop had informed her that there was a hole in the subframe, and the subframe was significantly corroded. The vehicle was taken to the dealer who informed the contact that the vehicle was unsafe to drive. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542736September 5, 2023
AIR BAGS
The contact owned a 2023 Toyota Tacoma. The contact stated that while driving at approximately 75-80 MPH, he fell asleep behind the wheel when the vehicle proceeded through a wired fence and crashed into a tree. The air bags failed to deploy. The contact sustained soreness to his neck. No medical attention was required however, the contact stated that he went to see a doctor the following day. A police report was filed. The vehicle was not diagnosed or repaired. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 18,844.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11542386September 3, 2023
UNKNOWN OR OTHER
Frame has multiple holes in it up front near the cab mounts, dealer told me it doesn’t qualify for a new one or the frame recall that was sent out once even tho google says 15 years after manufacture date, 2010 and it’s not 2025 so I should still qualify. The frame damage was found upon a yearly state inspection so I’m not sure how it passed the first time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542126September 1, 2023
UNKNOWN OR OTHER
Brought vehicle to garage for maintenance and mechanic told me the vehicle is unsafe to drive due to rotted frame should have been recalled but I never received a recall notice
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541348August 29, 2023
SERVICE BRAKES
When driving the vehicle to work - the brakes failed and the emergency brake had to be used to bring the vehicle to a complete stop. The vehicle had to be towed to a Toyota dealership where it was diagnosed that the master brake cylinder needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540886August 26, 2023
SUSPENSION
08trd Tacoma Frame rust bad I bought it in 2011 certified used vehicle. I 2015 had frame inspection They undercoat It has 66000 miles on it Tues this week asked mechanic change oil He said the frame is rusted bad Contacted Toyota that as soon as I got home, I had the email copy I sent to you. She gave me a little glimmer of hope she has a one. Oh I do bring it to the Smithtown dealership which is right down the block and left and I did the next one and I did and it’s documented, the rust is so bad he gonna pass inspection in December I take care of my vehicles yesterday got call Toyota declined to help I’m in shock past time They oct 2020 I’m so disappointed plz help truck is like new since bought 2011 to now I put 40000 Avg 4000 year im local
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540542August 24, 2023
STEERING, SUSPENSION
The contact owns a 2011 Toyota Tacoma. The contact stated that after taking the vehicle for repair, the contact was made aware of rust on the steering shaft and the support arms and the front end of the vehicle. The contact took the vehicle to the dealer and the contact was informed that there was no fix for the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540191August 22, 2023
UNKNOWN OR OTHER
2023 Toyota Tacoma's doors are not holding in the open position on a 10 degree pitch of our driveway, slamming shut on the legs of the driver. Passenger side doors are holding open fine, but the driver side doors are closing on me in the driveway. When I took it to the Toyota dealership, I am told that this perfectly fine. Meanwhile, we have never had this problem with any of our other vehicles, since we've lived in this home from 2005. Can you please tell me what is the pitch that the doors are required to hold by law? The dealership is of no help, and my left leg is constantly covered in bruises. This has been happening since I bought the car in late May.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11539559August 19, 2023
SERVICE BRAKES
BOUGHT THIS TACOMA TRUCK NEW FROM THE DEALER. IT NOW HAS 16,885 MILES ON THE TRUCK AND THE DEALER TELLS ME THE FRONT BRAKES ARE IN THE RED, BAD RANGE, 3/32" OR LESS IN THICKNESS AND THEY NEED TO BE REPLACED SOON. I BELIEVE IT'S COMMON KNOWLEDGE THAT BRAKES ON A NEW VEHICLE REALLY OUGHT TO LAST TWICE THAT MANY MILES. NOW IT BEING A SAFETY ISSUE I WAS NOT SURE IF I SHOULD REPORT THIS TYPE OF ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539570August 19, 2023
STRUCTURE:BODY
Rust flaking frame small hole
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539253August 17, 2023
SUSPENSION
I have a 2009 Toyota Tacoma that has a significant amount of frame rust. I have recently learned that Toyota lost a class action lawsuit on this model of Tacoma because the frames would rot quickly. I was not aware of this recall, nor was I notified and because of that I missed the 12-year windows for Toyota to replace the frame. Toyota's Owner app made no mention of this either. The only recall that I received was an issue with leaf springs which I had corrected when the parts came in. I'd like to know what I can do to have my truck's frame replaced, or something comparable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538894August 16, 2023
FUEL/PROPULSION SYSTEM
We took the Toyota Tacoma VIN [XXX] , is be service oil change , clear out lights on dash board repair tires. the mechanic put the truck on the lift and had to drop it down due to the massive amount of rust on the frame, that they were concerned it would brake in half. We are the original owner of this 2009 Tacoma and never received any information about the recall. My address has never changed since the purchase. Please contact us to help get this corrected ... The engine and transmission. are in good condition. It's the frame that force it undriveable. blue book on the car is @ $8900. it only has @ 87,000 miles. [XXX] [XXX] or [XXX] Email: [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538920August 16, 2023
UNKNOWN OR OTHER
The DARCARS Toyota dealership in Rckville, MD has refused to repair an outstanding safety recall issue for my 2003 Toyota PreRunner truck. I had received a recall notice from Toyota for my 2003 Toyota PreRunner. On July 21, 2023, I arrived for my 7:30 a.m. appt at DARCARS to get the spare tire lift carrier repaired. Although it was still within the eligible recall period, a very annoyed service manager told me that DARCARS would not repair it. Although I had made the appt 1+ weeks earlier, he told me no repair parts had been ordered in preparation for repairing the hazard. After I insisted the safety recall issue created a dangerous hazard for me and other drivers since the spare tire located underneath the truck might fall down onto the roadway while driving, he became angry and said the spare tire lift carriage must first be inspected (a 5-10 min inspection) to determine if corrosion on the lift was present. Since I had expected the dangerous part was going to be replaced, I agreed to the inspection. A Toyota service rep drove the truck to the service bays for an inspection. Although my appt was scheduled as the first day of the day, I waited over an hour with no response from the manager or the service rep. During this hour wait, I asked on at two occasions if the inspection was completed and was told "No" with no details provided. I finally walked outside to the back of the DARCARS dealership and discovered my truck had been sitting in a parking lot. No no one had bothered to inspect it. Due to the attitude of the DARCARS service manager, service rep, lack of communication, and the failure to have ordered any parts to repair the safety hazard, it became obvious that DARCARS had no intention of correcting the safety hazard. They intended to stall and make receiving the recall repairs as difficult as possible -- and requiring a second service visit. (Afterward, a non-Toyota mechanic performed a inspection and confirmed the lift carrier are severely corroded.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538532August 14, 2023
STRUCTURE:BODY
While driving at unknown low speed on 2 lane road, contact observed bed of truck rise vertically in the air, within the frame of rearview mirror. Upon pulling over, further investigation indicated that indeed, while adding body weight to the truck bumper, rear of bed, was more than sufficient to cause the front of the bed to rise. Truck was later moved to dealer location, Courtesy Toyota, Brandon, FL, for inspection. Inspection by Toyota indicated both frame rails were completely severed by corrosion. Truck was tagged out of service and not safe to operate by the OEM. This unit was inspected by same Toyota dealership in Jan 2019, for extended frame corrosion warranty program, and was passed for frame rail replacement as it did not meet the failure criteria of the incorrectly written test. This criteria DOES NOT address all failure modes, nor a normal population of "most likely" failure modes, thus allowing the OEM to side-step responsibility. placing consumers at great risk for bodily harm for both vehicle owners/operators, and the general public in proximity to the traveling vehicle. Known Quality issue. Known Safety issue. Harm is imminent. Financial damage imminent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Tacoma