Toyota Sienna Complaints (2004)

2,062 consumer complaints on file.

#10126187June 22, 2005
SEAT BELTS:REAR/OTHER
DT: READ AN ARTICLE ABOUT TOYOTA SIENNA MINIVANS CONCERNING SEAT BELTS IN THE SECOND ROW PASSENGER SIDE JAMMING IN THE PLASTIC MOLDING. HAD TO FIX IT MANY TIMES. TOOK VEHICLE TO THE DEALER, AND THEY COULD NOT FIX IT. THE CLIP THAT THEY INSTALLED POPPED OFF. THE SEAT BELT WILL GET STUCK AND NOT RETRACT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125998June 21, 2005
TIRES
RUN FLAT TIRES ARE WORN COMPLETELY AT 19000 MILES.CATASTROPHIC FAILURE LILELY TO OCCUR IF NOT REPLACED. SERIOUS LIABILITY ISSUES FOR BRIDGESTONE AND TOYOTA IMO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126142June 21, 2005
SEAT BELTS
SEAT BELT GETS JAMMED IN THE GUIDES, DOES NOT RETRACT. THIS IS A MAJOR SAFETY CONCERN BECAUSE WHEN SEAT BELT DOES NOT RETRACT IT IS USSLESS. DEALER REPLACED GUIDES BUT STILL OCCURING. SAME ISSUE HAPPENED IN LOANER SIENNA. GETTING PASSED AROUND CALLING TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125752June 20, 2005
TIRES:SIDEWALL, TIRES:TREAD/BELT
WE HAD A TIRE BLOW OUT THROUGH THE SIDEWALL RECENTLY. WE DRIVE A 2004 TOYOTA SIENNA LE FWD WITH DUNLOP SP SPORT 4000 A/S TIRES INSTALLED AS OEM. WE HAD JUST BARELY PASSED 26,000 MILES WHEN WE HAD A SIDE WALL BLOWOUT ON THE DRIVER SIDE REAR TIRE WHILE TRAVELLING APP. 70 MPH ON THE HIGHWAY IN SOUTH CAROLINA. I PAY ATTENTION TO TIRE PRESSURE AND TEADWEAR, SO THE TIRE THAT BLEW SHOULD HAVE BEEN INFLATED PROPERLY, AND IN THIS CASE I HAD ALREADY BEGUN THINKING ABOUT GETTING NEW TIRES BECAUSE THE TREAD WAS APPROACHING THE WEAR BARS. THIS IS A VERY POOR-PERFORMANCE TIRE, AND I'M AMAZED TOYOTA MADE A CORPORATE DECISION TO PUT THESE TIRES ON THEIR SIENNA "FAMILY VANS." DUNLOP SHOULD BE EMBARASSED TO EVEN ATTEMPT TO SELL THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125367June 15, 2005
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
DT: AUTOMATIC HATCHBACK ON THE MINI VAN CAME DOWN AND DIDN'T STOP WITH THE CONSUMER IN THE WAY. THE VEHICLE IS BEING TAKEN TO THE DEALERSHIP TONIGHT. THE HATCHBACK HIT THE CONSUMER IN THE HEAD, IT DIDN'T STOP THE HATCHBACK PUSHED THE CONSUMER INTO THE VAN AND HER MOTHER HAD TO GRAB IT TO STOP IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125409June 15, 2005
TIRES
I OWN TOYOTA SIENNA 2004. I WAS DRIVING FROM CONNECTICUT TO WASHINGTON DC. THE FRONT LEFT TYRE OF THE CAR BURSTED IN MARYLAND & IT HIT THE LEFT DIVIDER ON I-95 . THE MILEAGE OF THE CAR AT THE TIME OF ACCIDENT WAS 2963. I CALLED UP DEALER SAYING HOW CAN A TYRE BURST WHEN IT IS A NEW CAR ? HE SAID WE CANNOT SAY ANYTHING UNTIL WE SEE THE DAMAGED TYRE. I HAVEN'T SHOWN THE TYRE TO DEALER YET AS I HAVEN'T TAKEN THE CAR BACK TO CONNECTICUT. KINDLY ADVISE HOW TO REPORT THIS KIND OF INCIDENT . I TRIED CONTACTING WWW.NHTSA.GOV USING EMAIL [email protected] SOMETIMES IN APRIL,2005. THE REPLACED TIRE IS LF TIRE MICH ENERGY LX4 P2156516 96T. I DO NOT RECOLLECT ACTUAL DATE OF PURCHASE NOW BUT I CAN INFORM IT LATER. THANKS. BHAVANA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10124995June 11, 2005
TIRES:TEMPORARY/EMERGENCY SPARE TIRE, TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES:TREAD/BELT
ON 06/09/2005, WE NOTICED THAT OUR 2004 TOYOTA SIENNA AWD-XLE HAD A FLAT TIRE ON THE DRIVER'S SIDE REAR. THE TIRE WAS NOTICEABLY FLAT AND WE LIMPED TO A SERVICE STATION TO INFLATE THE TIRE. THE TIRE HAD ZERO TIRE PRESSURE AND A MASSIVE HOLE BETWEEN THE TREADS WHERE YOU COULD FEEL/HEAR THE AIR ESCAPING AS IT WAS BEING FILLED. THE TIRE HAD 0 PSI/TIRE PRESSURE. THE DUNLOP SP SPORT 4000 RUN-FLAT TIRES CAME STANDARD ON OUR 2004 SIENNA. WE WENT TO THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE, HAVE HAD SERVICE COMPLETED AND TIRES ROTATED AS REQUIRED. OUR VAN IS 10 MONTHS OLD AND HAS 13,800 HIGHWAY MILES. THE DEALERSHIP SAID THEY DID NOT HAVE THE MATCHING TIRE IN STOCK AND WOULD WORK TO FIND ONE. THE ASSISTANT STORE MANAGER SAID THEY HAD NOT SEEN ANY RUN-FLATS WITH FLATS. LATER THAT DAY, THE DEALERSHIP CALLED AND SAID THEY HAD A DEAL FOR ME. THEY WERE ABLE TO GET THE TOYOTA REP TO GIVE US 4 BRAND NEW TIRES FOR FREE, EXCEPT THEY NEEDED TO KEEP THE VEHICLE THE WEEKEND UNTIL THE TIRES ARRIVED. WHEN ASKED WHY? AND IF THERE WAS A PROBLEM WITH THE OTHER TIRES, I WAS TOLD THAT THEY HAD WORN DOWN TO A LEVEL THAT WOULD BARELY PASS A NEW YORK STATE INSPECTION. AFTER DOING SOME RESEARCH ON-LINE, IT IS CLEAR THAT THE 2004 TOYOTA SIENNA AWD-XLE AND OTHER VERSIONS, ARE IN SERIOUS JEAPORDY DUE TO TIRE FAILURE. THE VEHICLE HAD BEEN DRIVEN FOR A DAY, IN EXCESS OF 50 MPH, WITHOUT KNOWLEDGE OF THE CATASTOPHIC TIRE FAILURE ON THE RUN-FLATS, AND THERE WAS NO INDICATOR LIGHT EVER ACTIVATED. THE DEALERSHIP WILL BE GETTING A PRINT OUT OF THIS WEBSITE'S RELATED SEARCH RESULTS AND TOYOTA WILL BE CONTACTED FOR A COMPLAINT. WE REALIZE WE ARE FORTUNATE TO GET 4 NEW TIRES AT NO CHARGE, BUT THE ISSUE IS SAFETY, NOT APPEASEMENT. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124825June 9, 2005
TIRES, UNKNOWN OR OTHER
SEE COMPLAINT NUMBER 10120930 AND 10112448. I DO HAVE HAD THIS PROBLEM ON MY 2004 SIENNA LE AWD. . MY PROBLEM IS IDENTICALLY TO COMPLAINT NUMBER 10120930. I HAVE CONTACTED MY TOYOTA DEALERSHIP AND THEY GAVE ME THIS "OH YOU HAVE TO ROTATE YOUR TIRES AND TIRES WEAR MORE ON MINIVANS" CRAP. MY TIRES SHOULD NOT BE WEARING AT 6-12,000 MILES. THEY REPLACE BOTH FRONT ENDS AND NOW THEY ARE WEARING OUT AGAIN. I SINCERELY HOPE THAT YOU TAKE THIS MATTER SERIOUSLY AND HAVE TOYOTA LOOK AT THE SUSPENSION AND DRIVE TRAIN ISSUES AND DO A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124261June 6, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ENGINE AND ENGINE COOLING
2004 TOYOTA SIENNA LE. VEHICLE HESITATES WHEN ACCELERATION. THERE IS A BIG DELAY BEFORE THE CAR GAINS SPEED. THIS IS A ON GOING PROBLEM. DEALER STATES THAT THE CAR WAS MADE THAT WAY AND THERE IS NOTHING THAT THEY CAN DO TO CORRECT THE PROBLEM. THIS HESITATION CAN CAUSE AN ACCIDENT AT ANY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124337June 6, 2005
ENGINE AND ENGINE COOLING:ENGINE
MINIVAN DOES NOT ALWAY ACCELERATE PROPERLY. WHEN THE VEHICLE IS SLOWING DOWN, LIKE WHEN COMING TO A RED LIGHT, THE VEHICLE WILL HESITATE WHEN I TRY TO ACCELERATE IF I HAVE NOT ALREADY COME TO A COMPLETE STOP. THIS SEEQUENCE WILL USUALLY REPRODUCE THE FAILURE: 1. TRAVEL AROUND 40MPH. 2. QUICKLY SLOW TO AROUND 10MPH. 3. TRY TO QUICKLY ACCELERATE TO 40MPH AGAIN. THE VEHICLE WILL HESITATE AND PAUSE BEFORE STARTING TO ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123969June 2, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
01/11/05: VEHICLE STALLED WHILE IN MOTION. TOWED TO LOCAL FACILITY. LATER VEHICLE SUCCESSFULLY STARTED AND INDICATED NO PROBLEMS UPON TEST DRIVE. 01/30/05: DRIVING KIDS TO SNOWBOARDING WHEN VEHICLE STALLED IN MOTION. RESTARTED. DROVE ON SIDE OF ROAD - STALLED AGAIN - RESTATED. CHECK ENGINE LIGHT (ALONG WITH SEVERAL OTHERS) NOW ACTIVATED. DROVE ON SIDE OF ROAD AS VEHICLE WOULD NOT ACCELERATE ABOVE 10MPH AND WOULD STALL REPEATEDLY. 01/31/05: I CONTACTED SERVICE DEPARTMENT AT HANDY DODGE TOYOTA (HDT), TO REPORT BREAKDOWN AND ARRANGED FOR SERVICE. 02/04/05: HDT PERFORMED AIR-INTAKE VALVE REPLACEMENT AND SEVERAL OTHER SERVICE CAMPAIGNS. 02/24/05: VEHICLE STALLED WHILE IN MOTION. VEHICLE RESTARTED, BUT WOULD NOT ACCELERATE OVER 10MPH. VEHICLE CONTINUED TO STALL WHILE IN MOTION AND CHECK ENGINE LIGHT ACTIVATED. STALLED WHILE ON A BLIND HILL/CORNER ON ROUTE 104. I COULD NOT PULL OFF TO SIDE OF ROAD AS THERE WAS NO SHOULDER AND GUARD-RAILS HUGGED IMMEDIATE SIDE OF ROAD. I WAS IN THE ROAD FOR ABOUT 10 MINUTES WITH MY EMERGENCY LIGHTS FLASHING WHILE CONTINUOUSLY ATTEMPTING TO RESTART VEHICLE. VEHICLE RESTARTED AND I WAS ABLE TO DRIVE TO A PARKING AREA FOR A TOW. HDT CONTACTED ME TO INFORM THAT FAILURE WAS SAME AS BEFORE AND THROUGH FURTHER RESEARCH AT THE NATIONAL LEVEL THAT THEY LEARNED THAT STALLING IS OCCURRING IN TOYOTA SIENNA AND 4RUNNERS IN THE COLD WEATHER STATES DUE TO A DEFECT IN THE GAS TANK DESIGN AND THAT THERE IS CURRENTLY NO REPAIR AVAILABLE. RECOMMEND RUNNING VEHICLE WITH NO LESS THAN HALF A TANK OF GAS (AT ALL TIMES) AND WERE VERBALLY OPTIMISTIC THAT THE COLD WEATHER WOULD BE ENDING IN THE NEXT WEEK OR TWO. I INFORMED HDT THAT I DRIVE AN HOUR (EACH WAY) TO AND FROM WORK EVERY DAY (HIGHWAY AND BACK ROADS) AND TO BE EXPECTED TO DO THAT EACH DAY IN A DEFECTIVE VEHICLE (THAT HAS A HISTORY OF STALLING) IS UNSAFE AND UNACCEPTABLE. I HAVE SINCE FILED LEMON LAW DEMAND FOR ARBITRATION WHICH CASE IS IN PROGRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123795June 1, 2005
POWER TRAIN
WE HAVE A 2004 SIENNA LE AWD. THE VEHICLE CONSISTENTLY APPEARS TO HESITATE FOR 1-2 SECONDS WHEN ACCELERATING FROM A DEAD STOP WHILE DEPRESSING THE ACCELERATOR. THERE HAS BEEN NO ACCIDENTS, ONLY SOME SCARES WHEN MERGING OR ENTERING INTO FLOWING TRAFFIC FROM A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123813June 1, 2005
TIRES
WITH OUR 2004 TOYOTA SIENNA MINIVAN, WE HAVE HAD SEVERAL PROBLEMS WITH THE RUN-FLAT TIRES INSTALLED ON THE VEHICLE AS ORIGINAL EQUIPMENT. THESE DUNLOP RUN-FLAT TIRES ARE STANDARD ON THE ALL-WHEEL-DRIVE VERSIONS OF THE 2004 AND 2005 SIENNA. THE TIRES HAVE BEEN PRONE TO PUNCTURE (TWO SEMI-DELFATIONS IN THE PAST 6 MONTHS) AND THE TIRES DO NOT WEAR PROPERLY. AS A RESULT, WE ARE FORCED TO REPLACE THEM AT $300 A PIECE WITH ONLY 12,000 MILES ON THEM AND AFTER THEY WERE PROPERLY ROTATED AND MAINTAINED DURING THEIR SHORT LIFE. A QUICK SEARCH ON THE INTERNET CONFIRMS THAT THESE PROBLEMS ARE RAMPANT ON THE 2004 AND 2005 SIENNAS WITH THESE RUN-FLAT TIRES. THE TOYOTA DEALER HAS ADMITTED THAT THIS IS A BIG PROBLEM WITH THESE CARS AND HAS OFFERED TO PAY FOR ONLY 2 OF THE 4 NEW TIRES. TO EXACERBATE THE PROBLEM, SIENNAS WITH RUN-FLAT TIRES ARE NOT EQUIPPED WITH ANY SPARE TIRE BECAUSE THE RUN-FLATS ARE SUPPOSED TO ALLOW YOU TO DRIVE THE CAR UNTIL YOU CAN HAVE THE FLAT FIXED. TWO PROBLEMS EMERGE FROM THIS -- (1) IF YOUR RUN-FLAT TIRE FAILS COMPLETELY (THERE ARE REPORTS OF THIS ON THE INTERNET), YOU ARE STUCK WITH NO SPARE; AND (2) IF YOU CAN STILL DRIVE ON THE FLAT TIRE, THERE ARE FEW IF ANY REPAIR SHOPS OUTSIDE OF MAJOR METROPOLITAN AREAS THAT CAN FIX THESE RUN-FLATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122027May 24, 2005
TIRES:TREAD/BELT
DT: THE TIRES ARE WEARING OUT PREMATURELY, THESE ARE THE RUNFLAT TIRES. THE TREAD IS MOSTLY GONE, AND THEY HAVE ONLY 15,000 MILES ON THEM. CONSUMER CONTACTED TOYOTA AND THEY AGREED TO REPLACE THE TIRES WITH MICHELIN REGULAR TIRES. CONSUMER STATES THAT THE VEHICLE IS TAKING LONGER TO STOP WHEN APPLYING BRAKES BECAUSE OF THE WEAR ON THE TIRES. TOYOTA HAS BEEN COOPERATIVE IN HELPING THE CONSUMER TO GET AN UNDERSTANDING OF THE PROBLEM WITH THE TIRES. THE TIRE FAILURE IS ON ALL 4 TIRES.*AK *SB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121664May 20, 2005
TIRES
2004 TOYOTA SIENNA ALL WHEEL DRIVE LE-BRIDGESTONE B380 RUN FLAT TIRES ARE RATED FROM THE MANUFACTURER FOR UP TO 50 MILES DISTANCE AFTER GOING FLAT WHILE TOYOTA CLAIMS THAT THE VEHICLE CAN BE DRIVEN FOR UP TO 100 MILES AFTER GOING FLAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121703May 20, 2005
STEERING
SINCE PURCHASE, VEHICLE STEERING HAS EXCESSIVE "PLAY", WHICH REQUIRES TOO MANY STEERING CORRECTIONS, ESPECIALLY UNDER WINDY CONDITIONS. CONDITION IS MOST OBVIOUS AT HIGHWAY SPEEDS. THERE HAS BEEN NO "FAILURE" PER SAY, BUT SUCH INFORMATION SHOULD BE MADE KNOWN TO OTHER BUYERS. NO "REPAIRS" FOR THIS ITEM HAVE BEEN ATTEMPTED BECAUSE IT UNFORTUNATELY APPEARS TO BE "NORMAL" FOR THIS VEHICLE. SUCH A CONDITION, HOWEVER, SEEMS VERY UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115721May 16, 2005
STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE REAR HATCH IS REVERSING AND COMING BACK DOWN ON ITS OWN WITHOUT PRESSING ON THE REMOTE. THE CONSUMER ANTICIPATES THAT AN INJURY CAN OCCUR BECAUSE IT COMES DOWN WITH GREAT FORCE. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120930May 15, 2005
TIRES, POWER TRAIN:AXLE HUBS
2004 TOYOTA SIENNA ALL WHEEL DRIVES HAVE A SUSPENSION OR DRIVETRAIN ISSUE THAT CAUSES TIRES TO WEAR TO CHORDS ON INSIDE EDGES IN 10 TO 15,000 MILES.VEHICLE CAME WITH RUNFLAT,BRIDGESTONES BR380RUNFLATS AND DEALER REPLACED AT 9,000 MILES DUE TO SEVERE WEAR WITH2256017DUNLOPS,NOW AT 28,000 NO TREAD LEFT INNER,AND REQUIRE REPLACEMENT AGAIN AFTER 9 MONTHS OF DRIVING OBVIOU SLY PROBLEM IS NOT THE MANUFACTER OF TIRE BUT SOMETHING IN DESEIGN OF TRUCK OR AWD SYSTEM,TOYOTA SHOULD RECALL,THIS ISSUE COST APPROX1400.00 IN TIRES FOR ONE SET AND APPARENTLY WILL ONLY LAST A YEAR,TOYOTA SHOULD BE ACCOUNTABLE FOR THIS TIRE WEAR ISSUE ISSUE AND EITHER RETRFIT VEHICLE A SUSPENSION DRIVETRAIN FIX THAT WILL NOT WEAR TIRES,IT SHOULD BE NOTED THAT I HAVE 2 OF THE SAME VEHICLE WITH EXACT SAME PROBLEM,ON BOTH TOYOTA REPLACED THE 1ST SET OF TIRES AT UNDER 11,000 MILES AND BASICALLY SAID TOO BAD IT'S NOT TOYOTA PROBLEM BY THE TIME 2ND SET WERE WORN 10,00 MIES LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120934May 15, 2005
SUSPENSION:FRONT:HUB, TIRES
2004 ALL WHEEL DRIVE TOYOTA SIENNA WEARS TIRES DOWN TO METAL CORDS ON INSIDE EDGES WERE EXTREMELY CHOPPED AT 11,000 MILES AND WORN TO METAL BY THE TIME TOYOTA REPLACED AT 23,000 THIS IS NOT A SAFE CONDITION ,NO ONE CAN EXPECT TO SEE SEPERATED TIRE CORDS AT 23,000 ON ANT PRODUCTION VEHICLE,,VEHICLE CAME WITH DUNLOPS DSST 22560-17 AND WERE REPLACED WITH BRIDGESTONE B380 RUNFLATS AT TOYOTAS EXPENSE .HOWEVER THIS IS A DESIEGN FLAW IN OUR OPINION ,DOES THE ALL WHEEL DRIVE PUSH AND PULL ON SUSPENSION CAUSING TIRE WEAR???,,WE FEELS TOYOTA NEEDS TO RETOFIT SUSPENSION OR COME UP WITH A RUNFLAT TIRE THAT CAN HAVE NORMAL WEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120750May 12, 2005
TIRES
CONSUMER STATES: THE TIRES CAME BRAND NEW WITH THE VAN. THE TIRE CURRENTLY HAVE 25000 MILES AND THE CONSUMER IS CONCERNED THAT THE TIRES ARE NOT SAFE. THE CONSUMER SPOKE WITH SOMEONE AT THE TIRE STORE WHO INDICATED THAT MOST PEOPLE ONLY GET 18000 MILE OUT OF THE TIRES. THE BELTS ARE CURRENTLY SHOWING THROUGH THE TIRE AND THE TIRES ARE STARTING TO MAKE NOISE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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