Toyota Sienna Complaints (2004)

2,062 consumer complaints on file.

#10134709August 30, 2005
TIRES:TREAD/BELT
VOIDS AND PEELING OF TREAD ON ALL FOUR TIRES. IT APPEARED AS IF THERE WERE LARGE AIR BUBBLES TRAPPED IN THE TREAD AT MANUFACTURING. THIS WAS NOTICED AFTER HAVING ONLY 30,000 MILES ON TIRES. HAD TO REPLACE WITH ALL NEW TIRES DUE TO MFG. DEFECT. MICHELIN ONLY ALLOWED 50% TOWARD NEW TIRES. I WAS FORTUNATE NOT TO HAVE BEEN KILLED WHILE DRIVING WITH THESE TIRES. THIS HAS REALLY EMOTIONALLY UPSET ME CONSIDERING I HAD JUST DRIVEN FROM FL TO NH WITH THEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131179August 26, 2005
TIRES
DT: THE CONTACT OWNED A 2004 TOYOTA SIENNA ALL WHEEL DRIVE. ALL THE TIRES HAD TO BE REPLACED AT 14842 MILES. THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE ONE TIRE WAS DAMAGED, AND THEY SAID ALL THE TIRES WORN OUT AND NEEDED TO BE REPLACED. THE TIRE THAT WAS DAMAGED HAD A HOLE IN IT, AND IT WAS A FLAT TIRE. THE TIRES WERE REGULARLY SERVICED. THE TIRE MANUFACTURER WAS DUNLOP , LINE IS 225/60R17, ODI # 3DT00004279-DU. SEARCHED ON THE INTERNET AND SAW MANY SIMILAR COMPLAINTS. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133677August 21, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE HESITATES AND LURCHES FORWARD ON ACCELERATION. DRIVER GETS JERKED FORWARD AT AN ABNORMAL RATE. AFTER ACCELERATION UPON LEAVING A STOPED STATE VEHICLE DOES NOT RESPOND AND/OR HESITATES FOR A SECOND THEN LURCHES FORWARD. DEALER HAS BEEN NOTIFIED MANY TIMES AND THEY TELL ME THIS IS A CHARACTERISTIC WITH THE NEW FLY WHEEL DESIGN IN THE TOYOTAS. THEY AGREE IT IS NOT RIGHT BUT TELL ME THERE IS NOTHING I CAN DO ABOUT IT?? AS A CONSUMER THIS IN UNACCEPTABLE. AM STARTING TO HAVE NECK PROBLEMS AS A RESULT OF DOING A LOT OF LOCAL IN TOWN DRIVING AND CONSTANTLY STOPPING AND STARTING WITH BEING JERKED AROUND IN MY VAN. EVEN THE PASSENGERS FEEL IT. I THINK THIS IS A MAJOR SAFETY ISSUES SINCE IT CAN CREATE PHYSICAL DAMAGE TO THE DRIVER AND CAUSE AN ACCIDENT IF VAN DOES NOT RESPOND TO ACCELERATOR WHEN EXPECTED TOO. TIRES MAY SPIN OUT TOO WHEN THE JERKY ACCELERATION OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133522August 19, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
2004 TOYOTA SIENNA LE--STRONG SULFUR LIKE ODOR EMITTING FROM EXHAUST ESPECIALLY NOTED DURING COLD WEATHER. TOOK VEHICLE IN FOR EVALUATION AND TOLD NO PROBLEM--MOST LIKELY "QUALITY OF GASOLINE". A MECHANIC FRIEND SUGGESTED "CATALYTIC CONVERTER" PROBLEM. CONCERNED ABOUT LONG TERM CONSEQUENCES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132803August 14, 2005
TIRES:TREAD/BELT
UNEVEN AND PREMATURE WEAR ON ALL 4 TIRES WITH PROGRESSIVELY HARSH AND NOISY RIDE ON 2004 TOYOTA XLE LIMITED AWD MINIVAN DESPITE PROPER TIRE PRESSURE AND TIRE ROTATION. CURRENT MILEAGE ~8,900 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132559August 12, 2005
TIRES, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, EQUIPMENT, SEAT BELTS, FUEL SYSTEM, GASOLINE, VISIBILITY:GLASS, SIDE/REAR, INTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
RADIATOR RUPTURED AND THE ENGINE OVERHEATED; HOSE REPLACED IN STEERING COLUMN RECALL; RUST PROTECTIVE TAPE RECALL; DVD SCREEN REPLACED AND THE ENTIRE DVD PLAYER REPLACED(SCREEN STILL NOT EASILY VISIBLE IN MIDDLE ROW); PASSENGER SEAT BELT REPLACED; MIDDLE PASSENGER SEAT BELT FAILING; GASOLINE SMELL INSIDE OF CAR WITH AC ON RECIRCULATION; DRIVER'S WINDOW FELL INSIDE DOOR IN SNOW STORM AND WAS NOT CONSIDERED A SAFETY ISSUE TO GET A LOANER VEHICLE EVEN THOUGH THE VEHICLE COULD NOT BE LOCKED; TIRES COMPLETELY BALD AND LEAKING UNDER 30,000 MILES, DVD PLAYER MUST BE AT A HIGH DB VOLUME AND WHEN RETURNED TO RADIO/CD WILL ALMOST DEAFEN YOU; INTERIOR LIGHTS HAVE TO BE MANUALLY OVER RIDDEN OR WILL DRAIN BATTERY; CAR HESITATES 1-2 SECONDS WHEN TRYING TO QUICKLY ACCELERATE AND THEN LURCHES FORWARD ALARMINGLY; CRUISE CONTROL IS NOT FUNCTIONING; WAITING TO HAVE FUEL MIXTURE SENSOR REPLACED. I WAS NOT INFORMED OF FIRST 2 RECALLS UNTIL I MY ENGINE OVERHEATED. I DID GET THE RUST RECALL AND A STICKER ON MY SLIDING DOOR INFORMING USER OF DANGER OF HAVING MIDDLE WINDOWS OPEN WHILE OPENING THE MIDDLE DOOR COULD CATCH A HEAD OR OTHER EXTREMITY. TOYOTA DEALER SERVICE MANAGER SAYS MINE IS THE ONLY 04 SIENNA EXPERIENCING ANY PROBLEMS EXCEPT FOR THE RECALLS ON THE RADIATOR; THE STEERING HOSE; THE RUST TAPE; AND THE MIDDLE SEAT BELT. NOT SO ACCORDING TO ALL I HAVE READ HERE. MOST OF THE PROBLEMS HAVE OCCURRED BETWEEN 22,000 AND 34,000 MILES; THE DVD SCREEN ALWAYS FAILED TO LOCK INTO A GOOD POSITION FOR THE MIDDLE ROW VIEWERS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132343August 3, 2005
TIRES, POWER TRAIN:AUTOMATIC TRANSMISSION
PROBLEMS WITH THE DUNLOP RUN FLAT TIRES AND THE TRANSMISSION ON THE 2004 TOYOTA SIENNA.*MR DURING A 3000 MILE SERVICE THE TECHNICIAN NOTICE THAT ON OR MORE OF THE TIRES WAS BALDING. ALL FOUR TIRE WERE REPLACED. A FEW DAY AFTER THE 3000 MIL MAINTENANCE THE VEHICLE WOULD NOT MOVE BECAUSE THERE WAS NO TRANSMISSION FLUID. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131484August 3, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 TOYOTA SIENNA XLE VAN. WHEN ACCELERATING FROM A COAST THE VAN HESITATES. HAVE TO PRESS THE ACCELERATOR HARDER TO FORCE A HARD DOWNSHIFT. THIS IS VERY DANGEROUS WHEN A PREDICTABLE ACCELERATION IS NEEDED. IT SEEMS LIKE THE TRANSMISSION CONTROL GETS CONFUSED ON WHEN TO DOWNSHIFT. PROBABLY A RESULT OF WHAT TOYOTA HAS TO DO TO KEEP THE MILEAGE RATING UP. THE NUMBER OF TIMES THIS HAPPENS ARE TO NUMEROUS TO COUNT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130936August 1, 2005
TIRES:TREAD/BELT
I WOULD LIKE TO REPORT UNEXPECTED TREAD DEGRADATION ON MY 2004 SIENNA XLE LIMITED AWD. AT 17K MILES THE TIRES NEEDED REPLACING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130274July 27, 2005
TIRES, TIRES:TREAD/BELT
ON A 2004 TOYOTA SIENNA AWD (1) REGULAR DRIVING AND NORMAL PREVENTITIVE MAINTENANCE LED TO 14K MILES BEFORE OEM RUN FLAT TIRES WERE BALD AND UNSAFE (2) CAR STEERING WAS AFFECTED WITH A DISTINCT PULLING TO THE LEFT (3) DEALER REPLACED TIRES BUT INDICATED THAT RUN FLAT TIRES (EITHER BRIDGESTONE OR DUNLOP) WILL CONTINUE TO WEAR QUICKLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129996July 25, 2005
TIRES, TIRES:TREAD/BELT
I ONLY HAVE 18,000 MILES ON MY 2004 TOYOTA SIENNA AND MY RUN-FLAT TIRES ARE BALD AND HAVE BEEN ADVISED NOT TO TAKE MY VEHICLE OUT ON A HIGHWAY. FROM ALL THE COMPLAINTS OUT THERE, THESE TIRES SHOULD BE RECALLED AND A CLASS-ACTION SUIT AGAINST TOYOTA (WHO IS TRYING TO WASH THEIR HANDS OF THE WHOLE SITUATION) AND DUNLOP SHOULD BE FILED. TOYOTA MAKES IT SOUND LIKE AN ADVANTAGE TO HAVE THESE ON THEIR $40,000 VEHICLE, AND THEN THEIR SERVICE DEPARTMENT TELLS ME NOW THAT SOME PEOPLE ARE GETTING ONLY 10,000 MILES OUT OF THESE TERRIBLY EXPENSIVE TIRES AND OFFERS TO SELL ME NEW NON-RUN-FLAT MICHELIN TIRES FOR ALMOST $800. THIS DOESN'T SEEM RIGHT AND THINK SOMETHING LEGAL NEEDS TO HAPPEN BEFORE TOYOTA WILL DO THE RIGHT THING. BTW, TIRE PRESSURE READINGS AND ROTATIONS WERE DONE ON A REGULAR BASIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125089July 25, 2005
TIRES
DT: THE CONSUMERS VEHICLE DID NOT HAVE A SPARE TIRE. THE CONSUMER EXPERIENCED A BLOW OUT ON A TIRE THAT WAS NOT SUPPOSE TO GO FLAT. THE DEALER SAID IT WOULD TAKE A FEW DAYS TO GET A NEW TIRE. MANUFACTURER ADVISED THE CONSUMER TO CALL THE TIRE MANUFACTURER. DUNLOP TIRE WAS NOT HELPFUL. THE CONSUMER SAID NO ONE WAS QUALIFIED TO FIX THAT KIND OF TIRE, AND NO ONE CARRIED IT IN STOCK IN HIS AREA. DUNLOP RUN FLAT TIRES #SP4000, POOH/. *AK THE VEHICLE WAS EQUIPPED WITH RUN FLAT TIRES, HOWEVER WHEN THE CONSUMER ATTEMPTED TO DRIVE ON THE TIRE, IT BLEW OUT. THE CONSUMER STATED IT WAS OBVIOUS ONE COULD NOT DRIVE 100 MILES ON THE TIRE AS STATED IN THE OWNERS MANUAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129736July 22, 2005
TIRES:TREAD/BELT
TOYOTA SIENNA (2004+) AWD MODELS USE RUN-FLAT TIRES SINCE NO SPARE TIRE IS PROVIDED BY TOYOTA. THESE RUN-FLAT TIRES ARE DEFECTIVE IN THAT THEY WEAR OUT EXCEEDINGLY FAST. MINE ARE NEARLY WORN OUT AT 17K MILES ON MY 2004 SIENNA. AT A EQUIPMENT AND LABOR REPLACEMENT COST OF ~ $1600 FOR ALL 4 TIRES, THIS IS UNACCEPTABLE. IF YOU SEARCH THE INTERNET, THIS IS A WELL KNOWN PROBLEM WITH THE SIENNAS USING RUN-FLATS. TIRES SHOULD NOT COST ME $100 PER 1000 MILES DRIVEN. SECONDARY ISSUE WITH THE TIRES IS THE SAFETY. I HAVE NOT EXPERIECED THIS PROBLEM, BUT OTHER OWNERS ARE STATING THAT IF THE TIRE IS CUT, THAT IT NEEDS TO BE REPLACED IMMEDIATELY. BECAUSE RUN FLATS ARE NEW, THERE ARE HARDLY ANY PLACES IN THE U.S. THAT STOCK THESE TIRES, LET ALONE HAVING THE SPECIAL EQUIPMENT TO INSTALL THEM. YOU'LL SEE MANY OWNERS HAVE RESORTED TO BUYING REGULAR TIRES FOR THEIR SIENNAS, THEN PURCHASING A SPARE TIRE AND THROWING IT INTO THE BACK OF THEIR VAN. THIS TAKES AWAY FROM THE UTILITY OF THE VAN A GREAT DEAL, SINCE STORAGE IS A PRIMARY SELLING POINT OF MINIVANS. PLEASE INVESTIGATE THIS ISSUE. TIRES SHOULD LAST ~40K MILES, AND SINCE THESE RUN FLATS ARE SO EXPENSIVE, REPLACING EVERY 15K MILES PUTS A HUGE COST ON THE OWNER THAT TOYOTA NEVER WARNED NEW OWNERS. I WOULD EXPECT TOYOTA TO COVER REPLACEMENT COST OF THESE TIRES UNTIL A SUITABLE REPLACEMENT IS DEVELOPED, OR FIND A WAY TO USE REGULAR TIRES AND STORE THE SPARE SOMEWHERE ON THE VEHICLE WITHOUT TAKING UP THE ADVERTISED PASSENGER STORAGE SPACE. THANK YOU FOR YOUR SUPPORT AND ASSISTANCE, -BRIAN ARMER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131274July 22, 2005
TIRES
2004 TOYOTA SIENNA DUNLOP SP RUN FLAT TIRES ARE DEFECTIVE.***NO ANSWER REQUIRED***. *MR THE ORIGINAL RUN FLAT TIRES WERE NOTED TO HAVE A FEW BALD SPOTS AT ABOUT 33000 MILES. THE TIRES WERE REPLACED BUT 4 DAYS LATER ONE OF THE TIRES WENT FLAT WHILE THE CONSUMER'S WIFE WAS DRIVING THE VEHICLE (DUNLOP SP RUN FLAT PO# 35682AND 36003 TOY, P225/60R17). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128762July 14, 2005
LATCHES/LOCKS/LINKAGES
DT: BOTH MANUAL SLIDING DOORS MADE SQUEAKING NOISES SINCE VEHICLE WAS PURCHASED. THE NOISE DISTRACTED CONSUMER WHILE DRIVING. CONTACTED THE DEALER AND THEY TRIED GREASED IT, SHAVED PIECES OF THE PARTS, AND ORDERED NEW PARTS. BUT PROBLEM RECURRED. . THE FIRST TIME CONSUMER TOOK VEHICLE TO THE DEALER WAS AUGUST 11,2005, AND IT HAS BEEN 6 TIMES SINCE THEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128399July 12, 2005
TIRES
I OWN A 2004 TOYOTA SIENNA LE AWD WITH DUNLOP SP SPORT 4000T DSST TIRES AND THE TIRES ARE A HUGE SAFETY RISK. I HAVE LESS THAT 15,000 MILES ON THEM AND PARTS OF THE TIRES ARE WORN RIGHT DOWN TO THE BELT. AFTER READING POSTS ONLINE IT APPEARS THAT THIS IS A NOT AN ISOLATED INCIDENT. ANY TIRE THAT COST OVER $300.00 SHOULD NOT WEAR DOWN TO THE POINT WHERE THEY CAN CAUSE A BLOW OUT BEFORE THEY EVEN REACH 15,000 MILES. IT'S NOT LIKE THESE ARE ON A SPORTS CAR DOING BURNOUTS. THIS IS A MINIVAN. MY WIFE AND 3 CHILDREN RIDE IN THIS VAN AND THEY HAVE THE NERVE TO PUT THIS SAFETY HAZARD ON THE ROAD. TOYOTA AND DUNLOP SHOULD BE ASHAMED OF THEMSELVES. I AM STILL TALKING TO TOYOTA AT THIS POINT BUT LISTENING TO OTHER PEOPLE WITH THE SAME PROBLEM IT DOESN'T APPEAR THAT I AM GOING TO GET ANYWHERE WITH THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128158July 8, 2005
TIRES:TREAD/BELT
ALL FOUR DUNLOP SP SPORT 4000T DSST RUN-FLAT TIRES ON MY 2004 TOYOTA SIENNA XLE AWD ARE COMPLETELY WORN AFTER 13,800 MILES. THESE ARE ORIGINAL TIRES. BOTH TOYOTA AND DUNLOP DO NOT WANT TO TAKE ANY RESPONSIBILITY FOR THIS ISSUE DESPITE THE NUMEROUS COMPLAINTS BEING MADE HERE AND ELSEWHERE REPORTED IN DEPTH IN THE INTERNET. A REASONABLE CONSUMER WOULD EXPECT THAT THESE TIRES WOULD BE ENGINEER TO LAST MORE THAN 10K MILES GIVEN THEY ARE EACH $300 A PIECE. PLEASE ASSIST ME AND NUMEROUS OTHER TOYOTA OWNERS WITH SIMILAR PROBLEMS BY CONDUCTING A DEFECT INVESTIGATION AND ULTIMATELY ASSISTING IN A FORMAL RECALL OF THESE TIRES AND THE ASSOCIATED PROBLEMS CAUSING THE TIRE FAILURES. I AM AFRAID THAT REPLACING THE TIRES EVERY YEAR AT A COST OF $1400 WON'T SOLVE THE PROBLEM WHICH APPEARS TO HAVE SOME RELATIONSHIP TO VEHICLE ALIGNMENT ISSUES AS WELL AS POOR TIRE LONGEVITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127643July 6, 2005
SEAT BELTS:REAR/OTHER
THE SEAT BELT COVER (BEZEL) ON THE MIDDLE ROW PASSENGER-SIDE SEAT COMES APART, CAUSING THE SEAT BELT TO NOT PROPERLY RETRACT. THE DEALERSHIP HAS REPLACED THE COVER 4 TIMES AND TRIED TO GLUE IT TOGETHER 3 TIMES. THE DEALERSHIP AND THE TOYOTA DISTRICT MANAGER CLAIM NO KNOWLEDGE OF IT BEING A WIDESPREAD PROBLEM, BUT OBVIOUSLY IT IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127265July 1, 2005
TIRES
PREMATURE TIRE WEAR LEADING TO UNSAFE DRIVING CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127135June 30, 2005
TIRES
I WAS 60 MILES FROM HOME AND MY BRIDGESTONE RUN FLAT TIRE BLEW ON MY 2004 SIENNA. THE VEHICLE REQUIRED TOWING BECAUSE THE RUN FLAT DIDN'T DO THE JOB IT WAS SUPPOSED TO.(YOU'RE SUPPOSED TO BE ABLE TO DRIVE 100 MORE MILES AT 60MPH) I DROVE 11 MILES AND THE TIRE WAS DOWN TO THE RIM. MY TOYOTA DEALER SAID THESE TIRES ARE ONLY RATED FOR 20,000 MILES BUT I'M ONLY AT 17,000 WHEN THE MISHAP HAPPENED. THE TIRES ARE OVER $300.00 A PIECE. NOW ALL 4 TIRES ARE WEARING ON THE INSIDE DUE TO THE AWD SO I AM TOLD. BUYERS BEWARE!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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