Toyota Sienna Complaints (2004)

2,062 consumer complaints on file.

#10152320March 9, 2006
TIRES
TIRES WERE WEARING OUT QUICKLY; THEY HAD ABOUT 22,000 MILES ON THEM. I CONSULTED WITH DEALER REGARDING ROTATION AND WAS TOLD THAT ONE TIRE WAS WORN ENOUGH TO REQUIRE REPLACEMENT. I ASKED FOR THEM TO DO SO AND THE TECHNICIAN WENT AWAY. HE LATER RETURNED TO ME WAITING AND TOLD ME THAT THE TIRES WERE "RUN FLATS" AND REQUIRED ALL FOUR TO BE REPLACED. I ASKED ABOUT REPLACING WITH REGULAR TIRES SINCE RUN FLATS COST ABOUT $1350. IT WAS AT T HAT TIME I WAS TOLD THERE WAS NO ROOM FOR A SPARE. I DECIDED THAT WAS RIDICULOUS AND HAD TIRES REPLACED WITH REGULAR TIRES. I HAD TO PURCHASE AN EXTRA WHEEL AND HAVE IT STORED ON THE TOP OF THE VAN! THIS INFORMATION SHOULD BE PROVIDED TO CONSUMERS UP FRONT BEFORE PURCHASE! I WILL NEVER BUY A CAR THAT HAS RUN-FLATS AGAIN! ITS A TOTAL RIP-OFF!!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152321March 9, 2006
INTERIOR LIGHTING
INTERNAL READING LIGHTS DO NOT TURN OFF WHEN KEY IS REMOVED FROM IGNITION LEADING TO BATTERY DEATH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152322March 9, 2006
SEAT BELTS:REAR/OTHER
REAR RIGHT SEAT BELT REPEATEDLY FAILS AND HAS BEEN REPLACED TWICE NOW. IT HAS FAILED YET A THIRD TIME. THE SEAT BELT GASKET AT THE TOP OF THE SEAT COMES APART AND RESTRICTS THE BELT MOVEMENT RENDERING IT UNUSABLE. ITS A SAFETY HAZARD FOR PASSENGERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152250March 8, 2006
TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES:TREAD/BELT
REGARDING NHTSA ACTION NO. PE06010, I HAVE A 2004 TOYOTA SIENNA XLE LIMITED WITH AWD WITH THE TIRE PRESSURE WARNING SYSTEM (TPWS) FOR MY DUNLOP RUN FLAT TIRES (SP 4000). I HAVE EXPERIENCED PUNCTURES IN TWO OF MY TIRES ON SEPARATE OCCASIONS. BOTH TIMES THE TPWS ONLY ACTIVATED WHEN THE PSI WAS ABOUT 5- TO 15. THE DEALER INDICATED TO ME THAT THE MAGNETIC SYSTEM WILL ONLY ACTIVATE ONCE A TIRE'S HEIGHT BECOMES LOWER DUE TO AIR LOSS, AND THE MAGNETIC FIELD IS "TRIPPED". THE PROBLEM IS THAT THE RUN FLAT TIRES DO NOT LOSE THEIR HEIGHT DUE TO AIR LOSS UNTIL THE TIRE IS NEARLY DEPLETED. SO, THE TPWS ESSENTIALLY CANNOT PROPERLY FUNCTION AS INTENDED, AT LEAST WHEN RUN FLAT TIRES ARE INSTALLED. AS TO THE DUNLOP RUN FLATS, THEY HAD TO BE REPLACED AFTER ONLY 19,700 MILES. I KNOW NUMEROUS OTHER CONSUMERS HAVE HAD SIMILAR EXPERIENCES. TOYOTA ACKNOWLEDGED THE PROBLEM AND RELPACED MY TIRES WITH A NEW SET OF 4 RUN FLATS AT NO CHARGE (OTHER THAN INSTALLATION). TYPICAL PRICE IS $250 PER TIRE. CREDIT TO TOYATA, BUT NOT SURE WHAT WILL HAPPEN WHEN THE NEW SET FAILS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152077March 7, 2006
SEAT BELTS:FRONT:RETRACTOR
DT*: THE CONTACT STATED THE FRONT PASSENGER SIDE SEAT BELT RETRACTOR LOCKS UP WHILE IN USE. THE SEAT BELT MUST BE RELEASED, AND THEN PUT BACK ON. THE DEALERSHIP DETERMINED THIS WAS A SAFETY FEATURE FOR CHILD SAFETY SEATS. THE DEALERSHIP STATED IT WAS ILLEGAL TO REPLACE THE FRONT SEAT BELT ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153014February 28, 2006
SEAT BELTS
CONSUMER HAS MADE NUMEROUS ATTEMPTS TO HAVE SEAT BELT RECALL (05V327000) WORK PERFORMED. CONSUMER HAS BEEN TOLD THAT THE PARTS WERE NOT IN OR WERE USED ON ANOTHER CUSTOMER. *TS *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151438February 28, 2006
TIRES:TEMPORARY/EMERGENCY SPARE TIRE, UNKNOWN OR OTHER
I HAVE A 2004 TOYOTA SIENNA ALL WHEEL DRIVE VEHICLE. IN JUNE OF 2005 MY TIRES HAD TO BE REPLACED. I HAD APPROX. 20,000 MILES ON THE CAR. THE TIRES WERE RUN FLATS. IT WOULD HAVE COST ME OVER $1,100.00. THEN I GO AHEAD AND BUY REGULAR TIRES AND FIND OUT THAT THERE IS NO WHERE TO MOUNT A SPARE TIRE ON THE CAR. SO NOW I AM DRIVING AROUND WITH NO SPARE TIRE IN MY CAR. TOYOTA CLAIMS THIS IS AN ISOLATED INCIDENT BUT NOW I AM FINDING OUT THAT IS NOT TRUE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150919February 22, 2006
STRUCTURE:BODY:DOOR
DT*: THE CONTACT STATED UPON ENTERING THE VEHICLE, THE AUTOMATIC SLIDING DOOR SHUT ON A PASSENGER'S FINGER RESULTING IN MINOR INJURIES. THE VEHICLE HAS AN AUTOMATIC PINCH PROTECTION FEATURE THAT FAILED TO ENGAGE. THE VEHICLE WAS SEEN BY A DEALER. THE DEALER SUGGESTED THIS WAS A DESIGN ISSUE THAT ULTIMATELY FAILED AND NO REPAIRS WERE MADE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10150306February 15, 2006
TIRES
MY 2004 SIENNA LE AWD HAS PREMATURE TIRE FAILURE. WE HAVE OWNED THE VEHICLE FOR 2 YEARS AND LESS THAN 35000 MILES HOWEVER WE ARE GETTING READY TO BUY 4 NEW TIRES FOR THE VEHICLE AFTER REPLACING 2 TIRES AT APPROXIMATELY 17K. WHEN WE BOUGHT THE VEHICLE WE WERE TOLD HOW SAFE THE RUN FLAT TIRES WERE, ESPECIALLY IN RURAL NEW HAMPSHIRE SO MY WIFE AND 2 KIDS DID NOT WORRY ABOUT BEING STRANDED. UNFORTUNATELY MOST REPAIR STATIONS CAN CHANGE OR SERVICE RUN FLAT TIRES SO IN ADDITION TO UNEXPECTED HIGH COSTS OF REPLACING TIRES EVERY 15K MILES I HAVE TO TRAVEL TO A DEALER FOR SERVICE AND PAY $280 PER TIRE. I BELIEVE THE COMBINATION OF TIRES AND VEHICLE ARE UNACCEPTABLE AND WAS NOT MARKETED OR SOLD WITH FULL DISCLOSURE OF THE ISSUES ASSOCIATED WITH THESE TIRES. I AM NOW LOOKING TO CONVERT TO CONVENTIONAL TIRES BUT THERE IS NO PLACE FOR A SPARE TIRE ON THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150182February 13, 2006
ELECTRICAL SYSTEM, EQUIPMENT
WHILE DRIVING ON DRY PAVEMENT, SOMETIMES, BUT NOT ALWAYS, AFTER LEAVING SNOWY DRIVEWAY, THE 2004 AWD TOYOTA SIENNA'S TRACTION CONTROL LIGHT CAME ON. THIS WAS ACCOMPANIED BY A VERY LOUD ALARM. THE TRACTION CONTROL SYSTEM THEN ACTIVATED CAUSING THE ENGINE TO BRAKE AND THE ABS TO CONTINUOUSLY BRAKE UNTIL THE VEHICLE DECELERATED TO APPX. 9 MILES PER HOUR. THE LIGHT AND ALARM WOULD THEN GO OFF. THE WHOLE SCENARIO REPEATS WHEN SPEED EXCEEDS APPX. 9 MILES PER HOUR. THIS PUTS THE DRIVER IN A VERY DANGEROUS SITUATION. THE VEHICLE IS VERY DIFFICULT TO STEER WHEN IS IT RAPIDLY BRAKING. THIS HAPPENED BOTH AT LOW SPEEDS, START-UP SPEEDS, AND ON THE HIGHWAY WHEN I WAS GOING 40-50 MILES PER HOUR, AGAIN, ON DRY PAVEMENT. THE ONLY SAFE OPTION IS TO PULL OFF TO THE SIDE OF THE ROAD. AFTER DRIVING FOR ANYWHERE FROM 3 MINUTES TO 15 MINUTES, THE PROBLEM MYSTERIOUSLY DISAPPEARS. THE NEXT TIME THE VEHICLE STARTS, IT MAY OR MAY NOT MALFUNCTION IN THIS WAY. THE TIRES ARE IN GOOD CONDITION AND AT APPROPRIATE INFLATION LEVELS. THERE DOES NOT APPEAR TO BE ANY SNOW OR ICE ON OR INSIDE THE WHEELS WHEN THIS IS HAPPENING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149975February 10, 2006
STRUCTURE:BODY:HATCHBACK/LIFTGATE
DT*: THE CONTACT STATED THE AUTOMATIC REAR HATCH COMES DOWN WITHOUT PRESSING THE REMOTE. THE HATCH HIT THE CONTACT MULTIPLE TIMES, BUT CAUSED NO INJURY. THE DEALERSHIP DETERMINED THIS IS NORMAL WHEN THE TEMPERATURE IS BETWEEN 15-25 DEGREES, ALTHOUGH THIS OCCURRED AT 30 DEGREES. THE MANUFACTURER DETERMINED THIS WAS WITHIN MANUFACTURER SPECIFICATIONS AND NO REPAIR OR ACTION COULD BE TAKEN. THE DEALERSHIP SUGGESTED THE CONTACT TRY TO MANUALLY HOLD THE REAR HATCH OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149121January 31, 2006
TRAILER HITCHES
DESIGN FLAW IN 2004 TOYOTA SIENNA. THE TRAILER HITCH SCRAPES GROUND; TOO LOW TO SAFELY TOW. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148880January 27, 2006
WHEELS:RIM
AFTER PURCHASING 2004 SIENNA IN 06/03 WE HAD 2 FLAT TIRES AND 1 BLOW OUT ON RIGHT FRONT PASSENGER. THE VAN BARELY HAD 9000 MILES ON IT AND WE PUT A COMPLETE NEW SET OF TIRES ON. THE CONSTANT WORRY OF FLAT TIRES WAS NOT AN OPTION. WHAT'S WORSE THAN THAT, ON THE UPGRADED WHEELS, THERE APPEARS TO BE A MAJOR DESIGN FLAW, NORMAL DUST,DIRT,ROCKS PICKED UP ACCUMULATES ON THE INSIDE OF THE BACK WHEELS, YOU CANNOT WASH IT OUT, THE WHEELS MUST BE REMOVED AND BLOWN OUT. THIS CAUSES THE WHEELS TO BE "OFF BALANCE: PROVIDE A TERRIBLE RIDE AND CAUSE UNEVEN TIRE WEAR. THE VAN NOW HAS 30000 MILES AND IS NEED OF A NEW SET OF TIRES AGAIN. IT'S ACTUALLY BEEN A VERY BAD RIDE FOR THE LAST 15000 MILES, BUT WHO CAN AFFORD TO BUY TIRES AT THAT RATE? AFTER VISITING WITH A FEW OTHER LOCAL SIENNA OWNERS WITH THE SAME WHEEL DESIGN, IT APPEARS AS THOUGH, LOW AND BEHOLD, THEY HAVE ALSO BEEN REPLACING TIRES AT MUCH HIGHER THAN NORMAL RATE. UNTIL VISITING WITH US ABOUT IT , THEY HAD MADE THE ASSUMPTION THAT TIRES JUST WEREN'T MADE LIKE THEY USED TO BE! THE 3 OTHER COUPLES (VANS) ALSO HAD BETWEEN 30000 AND 40000 MILES AND WERE ALSO ON THEIR 2ND OR EVEN 3RD SET OF TIRES!! BY THE WAY, ALL SETS OF TIRES WERE NOT THE SAME BRANDS AND DIFFERED FROM THE 2 BRANDS ) . THE SERVICE AT THE DEALER FROM WHICH THE VAN WAS PURCHASED ARE WONDERFUL, BUT NOT MUCH THEY CAN DO ABOUT IT UNLESS TOYOTA RECOGNIZES THE DESIGN FLAW. I HAVE TO WONDER EVERY TIME I SEE A SIENNA WITH THIS PARTICULAR WHEEL DESIGN, HOW MANY SETS OF TIRES HAVE THEY HAD TO PURCHASE AND HOW BADLY IS THE COMFORT OF THEIR RIDE COMPROMISED? I WILL BE TRADING THE VAN OFF SHORTLY ONLY BECAUSE OF THIS REASON, WHICH IS A CRYING SHAME, IT'S A GREAT FAMILY VEHICLE, OTHER THAN THIS, BUT THE VIBRATION FROM TIRES WORN SO UNEVENLY IS HORRENDOUS AND I AM TIRED OF BUYING TIRES, AND IT'S INCONVENIENT, TO SAY THE LEAST, TO TAKE THE VAN TO THE QUICK LUBE WEEKLY TO HAVE THE WHEELS PULLED OFF AND CLEANED OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148591January 25, 2006
TRAILER HITCHES
I AM REPORTING THAT THE SMALL GROUND CLEARANCE OF 2004 TOYOTA SIENNA WITH TOW HITCH RECEIVER IS A SAFETY CONCERN THAT NEEDS INVESTIGATION BY NHTSA AND RECTIFICATION BY TOYOTA.*AK THE GROUND CLEARANCE IS INSUFFICIENT EVEN WITH NO LOAD IN THE BACK. THE TOW HITCH RECEIVER HITS THE GROUND FREQUENTLY WHILE GOING IN AND OUT OF DRIVEWAYS. I HAVE COMPLAINED TO 2 TOYOTA DEALERSHIPS AND COMPLAINTS WERE IGNORED. THIS ISSUE ABSOLUTELY NEEDS THE ATTENTION OF TOYOTA AND TRAFFIC SAFETY OFFICES NATIONWIDE AND THE NHTSA. NOT ONLY IS IT CREATING A LOT OF ANXIETY ON US AND OTHER SIENNA DRIVERS BUT ALSO IT IS A SERIOUS SAFETY MATTER. WE HAVE TO BRING THE VEHICLE TO AN EXTREMELY LOW SPEED AND AT AN ACUTE ANGLE WITH THE DRIVEWAY TO AVOID THE TOW HITCH FROM HITTING THE GROUND. IT ISN'T ALWAYS POSSIBLE TO WAIT FOR SUFFICIENT HEADWAY WHEN TURNING INTO MAIN STREAM TRAFFIC. DRIVERS FOLLOWING US HAVE BEEN HONKING AND YELLING WHILE WE WAIT FOR GOOD HEADWAY. SLOWING THE VEHICLE DOWN A LOT OR SITTING IN DRIVEWAY TO WAIT FOR SUFFICIENT HEADWAY PROVOKE RESTLESS DRIVERS THAT ARE FOLLOWING. ON OCCASIONS, VEHICLES FOLLOWING DIDN'T SLOW DOWN OR BARELY SLOW DOWN (EVEN WITH TURN SIGNAL ON), ASSUMING IT WOULD TAKE LITTLE TIME FOR THE SIENNA TO TURN ONTO DRIVEWAYS. WITH 300 LB. LOAD IN THE THIRD ROW SEAT OR BICYCLES ON THE TOW HITCH, THE PROBLEM BECOMES DISASTROUS. THIS PROBLEM HAS RENDERED THE 7-PASSENGER VEHICLE USELESS. WE ARE FORCED TO AVOID TAKING PASSENGERS WITH US AND TO STOP USING THE TOW HITCH. DESPITE LOOSING FULL USE OF THE VEHICLE, OUR LIVES ARE STILL AT RISK WHENEVER WE SLOW DOWN TO TURN IN AND OUT OF DRIVEWAYS. WE HAVE LOST PATIENCE ON THE MATTER. WHY WOULD WE AND OTHER SIENNA DRIVERS HAVE TO SUFFER AND PUT UP WITH HONKING, NASTY WORDS FROM OTHER DRIVERS, AND RISKING BEING HIT BY OTHER VEHICLES DUE TO A POORLY DESIGNED GROUND CLEARANCE? SIENNAS WITH A TOW HITCH RECEIVER ARE FLAWED. THE VEHICLE ID NUMBER IS [XXX].TOYOTA WAS NOTIFIED BUT HASN'T RESPONDED. UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148727January 25, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE
TOYOTA SIENNA 2004, 19,000 MILES NOT EVEN 2 YEARS OLD. 1. VALVES MAKING NOISE WHEN DRIVING UP HILL AT SLOW SPEED OR WHEN START DRIVING. 2. WIND NOISE IS UNACCEPTABLE. PROBLEM BEGINS AT THE VERY FIRST DAY OF DRIVING THE CAR. 3. ONE BIG KNOCKING NOISE WHEN THE VEHICLE IS MOVING , ONLY WHEN SHIFT FROM PARK TO D4 AND STARTING TO DRIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147685January 13, 2006
TIRES
WE OWN A 2004 TOYOTA SIENNA LE AWD WITH RUN FLAT TIRES. AFTER ONLY 23,000 MILES WE WERE TOLD THAT THE TIRES WERE DANGEROUSLY WORN AND ALL 4 NEEDED TO BE REPLACED. THIS IS ABSOLUTELY UNACCEPTABLE. REPLACEMENT COST WAS APPROX. $300 PER TIRE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146711January 2, 2006
TIRES
MY 2004 TOYOTA SIENNA MINIVAN WITH ALL WHEEL DRIVE (AWD) HAS TIRES THAT HAVE WORN OUT VERY QUICKLY (LESS THAN 20,000 MILES) LEAVING MY MINIVAN WITH VERY DANGEROUS (BALD) TIRES. ALL TIRES MUST BE REPLACED AND IT WILL COST OVER $1,300. IT IS DIFFICULT TO GET REPLACEMENT TIRES AND A DEALER WITH EQUIPMENT TO CHANGE THE TIRES, FORCING OWNERS TO DRIVE ON BALD TIRES. THEY ARE TOO EXPENSIVE, TOO DIFFICULT TO REPLACE, AND I WAS NOT TOLD OF THIS WHEN I BOUGHT THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146646December 31, 2005
ELECTRICAL SYSTEM
PAGES 155 AND 156 OF MY 2004 TOYOTA SIENNA STATES "TO PREVENT THE BATTERY BEING DISCHARGED, THE LIGHTS WILL AUTOMATICALLY TURN OFF WHEN THE KEY IS REMOVED AND THE DOOR IS LEFT OPENED WITH THE SWITCH AT "DOOR" POSITION FOR 20 MINUTES OR MORE." HOWEVER, WHEN MY SIDE DOOR OR REAR HATCH IS LEFT OPENED, THE FEATURE DOES NOT WORK. I INFORMED TOYOTA'S CORPORATE OFFICE IN CALIFORNIA OF THE PROBLEM AND WAS TOLD THAT MY COMPLAINT WAS THE FIRST TIME THEY HEARD ABOUT IT. I TOLD HER THAT I FOUND IT HARD TO BELIEVE MY COMPLAINT WAS THE FIRST SINCE I READ ABOUT THE PROBLEM ON VARIOUS ONLINE MESSAGE BOARDS. SHE SAID INFORMATION ON MESSAGE BOARDS CANNOT BE VERIFIED. I LATER DISCOVERED THAT MY COMPLAINT WAS NOT THE FIRST BECAUSE OTHERS HAVE COMPLAINED ABOUT THE PROBLEM TO TOYOTA AS WELL. IT SHOULD BE NOTED THAT THE PREVIOUS GENERATION OF TOYOTA SIENNAS HAD THE BATTERY SAVING FEATURE ON ALL DOORS. WHEN I CALLED THE DEALERSHIP (GATEWAY TOYOTA IN NJ), THEIR SHOWROOM SPECIALIST (MARYANN) AGREED WITH ME THAT THE INTERIOR LIGHTS SHOULD TURN OFF AFTER 20 MINUTES IF THE DOORS ARE LEFT OPENED. WHEN I DEMONSTRATED THE PROBLEM TO THEM, THEY CALLED TOYOTA'S CORPORATE OFFICE TO REPORT THE PROBLEM. THE PERSON FROM GATEWAY TOYOTA SAID TOYOTA'S OFFICIAL RESPONSE WAS THAT THE BATTERY SAVING FEATURE ONLY APPLIES TO THE FRONT DOORS. WHEN I CALLED TOYOTA AGAIN, I WAS TOLD THAT IT WAS A MISPRINT IN THE MANUAL AND THEY WERE WORKING ON IT. WHEN I ASKED FOR A DEFINITION OF "WORKING ON IT", I WAS TOLD THAT TOYOTA WAS WORKING ON REVISING THE MANUAL BUT NOT FIXING THE PROBLEM. I HAD LEARNED THAT PEOPLE WHO HAVE PURCHASED A 2004 TOYOTA SIENNA AFTER ME HAD THEIR MANUALS ALTERED IN SUCH A WAY THAT THE AREAS MENTIONING THE BATTERY SAVING FEATURE HAD BEEN COVERED UP BY A WHITE PIECE OF PAPER. I WAS ALSO INFORMED THAT TOYOTA CORRECTED THE PROBLEM ON THEIR 2005 MODELS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146560December 30, 2005
SERVICE BRAKES, HYDRAULIC
BRAKE PADS WORN DOWN TO DAMAGE ROTORS WITH NO WARNING AT 30K MILES. NEW PADS AND ROTOR AND STILL HEAR NOISE FROM RIGHT FRONT. BLACK BRAKE DUST ON OUTSIDE HUB CAPS STARTED APPEARING AT 3K MILES, MECHANICS SAID IT'S NORMAL. MECHANIC HEARS NOISE BUT MAINTAINS IT IS NOT INDICATIVE OF A PROBLEM. TWO TIRES ALREADY REPLACED DUE TO WEAR. TIRE SENSORS WORKED SOMETIMES FOR FLATS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146612December 30, 2005
TIRES:TREAD/BELT
ON 2004 TOYOTA SIENNA XLE AWD, IT USES RUNFLAT TIRES (BRIDGESTONE B380) AS STANDARD EQUIPMENT. I HAVE TO REPLACE 1 AT 5500 MILES UNDER NORMAL ROAD DRIVING. AT 29,000 MILES, I HAVE TO REPLACE ALL 4 TIRE DUE TO EXCESSIVE TREAD WEAR ALSO UNDER NORMAL USE. THESE TIRES COST 300% MORE COMPARE TO TIRES USED ON OTHER SIENNA MODELS. NEITHER TOYOTA NOR THEIR DEALER ADVISED OF THESE ISSUES BUT JUST SAY THOSE TIRES COST $10 OR $20 MORE AND ONLY AVAILABLE THROUGH DEALERS. THESE UNEXPECTED TIRE WEAR AND COST CAUSE ME BEING STRANDED ON I10 AT 11PM WHERE NO HELP CAN BE FOUND AND COST MORE THAN $100 OF TOWING TO A DEALERSHIP. COST IS ONE THING BUT LESS THAN NORMAL TIRE LIFT EXPECTANCY CAUSED SAFETY ISSUE WHEN 1 OR MORE TIRE UNEXPECTEDLY MALFUNCTION OR FLAT. TIRES ARE NOT WARRANTED BY TOYOTA BUT TIRE COMPANY AND BRIDGESTONE DEALER WERE QUICK TO BLAME ALIGNMENT BEING THE ISSUE. MY SIENNA HAS BEEN TAKEN CARE OF BY TOYOTA DEALER WITH ALL MAINTENANCE RECORD KEPT AND ON SCHEDULE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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