Toyota Sienna Complaints (2004)

2,062 consumer complaints on file.

#10194975June 29, 2007
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DRIVER'S DOOR DETENT WELD FAILURE. I HAVE AN '04 TOYOTA SIENNA THAT ON THE DRIVER'S SIDE DOOR USES A DETENT STRAP TO HOLD THE DOOR OPEN AT CERTAIN POINTS. WHERE THE STRAP IS HELD AT, ON THE DOOR, THERE ARE TWO SPOT WELDS THAT ATTACH THE BRACKET TO THE DOOR. THE STRAP IS BOLTED TO THE BRACKET. THE PROBLEM SEEMS TO BE THAT TWO SPOT WELDS ARE NOT STRONG ENOUGH TO HOLD THIS BRACKET. AFTER I FOUND OUT THERE WAS A PROBLEM WITH THE DOOR, I CONTACTED MY LOCAL TOYOTA DEALER, AND THE SERVICE PERSON WAS WARE OF THIS CONDITION . THEY SAID IT WOULD HAVE TO BE SENT OUT TO A BODY SHOP TO BE REPAIRED. AFTER DISCUSSING IT WITH THIS PERSON AND THE SERVICE MANAGER THE DEALERSHIPS POSITION WAS THAT IT WAS OUT OF WARRANTY AND THAT THERE WERE NO RECALLS ON IT AT THIS TIME. I CHECKED A WEBSITE FOR TOYOTA SIENNA VANS AND FOUND THAT THIS PROBLEM WAS BIGGER THAN THE DEALER WANTED TO ADMIT, AND THOUSANDS OF THESE DOOR WELDS FAILED. ONE PERSON POSTED THAT A LOCAL BODY SHOP WAS REPLACING 7 DOORS A WEEK ON AVERAGE. I CALLED THE DEALER THAT I BOUGHT THE VAN FROM AND WITHOUT EVEN SEEING IT THEY KNEW OF THE PROBLEM AND SAID THAT THEY WILL TAKE CARE OF IT UNDER WARRANTY. THEY CLAIMED THAT TOYOTA WAS WORKING WITH THEM TO TAKE CARE OFF THE PROBLEM. SO, I WANT TO KNOW WHAT IT TAKES TO MAKE THIS OR ANYTHING A"RECALL. IS IT UP TO THE MANUFACTURER TO DECIDE OR JUST NUMBER OF COMPLAINTS. I URGE ANYONE WHO HAS A PROBLEM LIKE THIS, EVEN IF IT WAS TAKEN CARE OF UNDER WARRANTY, TO CALL TOYOTA CONSUMER AFFAIRS AND LET THEM KNOW ABOUT IT. THE PHONE NUMBER IS 800-331-4331. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194174June 25, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I OWN A 2004 TOYOTA SIENNA I BOUGHT NEW THAT HAS HAD TO HAVE THE BRAKE PADS REPLACED 3 TIMES IN 62,000 MILES. THE LAST 2 SETS ONLY LASTED 17,000, BUT THE FACTORY ONES LASTED 27,000. IT' WAS WORN OUT ROTORS, AND HAD TO REPLACE THOSE TWICE. IT WA SBECOMING VERY EXPENSIVE, AND SEEMED TO BE A PRODUCT DEFAULT. NO OTHER MINI VAN I DROVE HAD ANYTHING LIKE THIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194194June 25, 2007
TIRES, TIRES:SIDEWALL, TIRES:TREAD/BELT
SIENNA 2004 AWD, PULLING TO THE RIGHT, UNRELIABLE RUN-FLAT TIRES- NEEDS REPLACEMENT ALMOST EVERY 12,000 MILES. I JUST HAD IT REPLACE LAST YEAR 2006 AS SPONSORED BY TOYOTA BECAUSE THEY SAID ORIGINAL TIRES WERE DEFECTIVE. NOW I AM HAVING PROBLEMS, GRINDING NOISE WHILE TURNING RIGHT, AND WAS INFORMED THAT ALL THE TIRES NEED TO BE REPLACED AFTER AT APPROXIMATELY 12,000 MILES , ODOMETER SHOWED APPROX 25,000 MILES, BECAUSE OF UNEVEN WEAR MOSTLY LEFT FRONT OUTSIDE PART OF THE TIRE. DEALER SAID BECAUSE I HAVE BEEN RUNNING ON LOW PRESSURE AND WAS PROBABLY MAKING A LOT OF RIGHT TURNS. IF I MAKE A RIGHT TURN I WOULD MAKE AN EQUAL AMOUNT OF LEFT TURNS. THE VAN WAS EQUIPPED WITH LOW PRESURE MONITORING SENSOR, ONE OF THE REASONS I PURCHASED IT WHICH DID NOT GO OFF. *AK TOYOTA REFUSES TO HELP WITH ALL THE TIRE PROBLEM AND DEALER IS PLAYING DUMB TO THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193708June 19, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
THE REAR LIFTGATE ON THE TOYOTA SIENNA DOES NOT HOLD AND WILL NOT STAY UP. THIS CREATES A SERIUS HAZARD, ESPECIALLY WHEN CHILDREN ARE NEARBY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192998June 12, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I'VE SEEN OTHER COMPLAINTS ABOUT THE TRANSMISSION BEING HESITANT AND THE CAR SURGING AND SLOWING UNEXPECTEDLY. I'VE HAD THESE PROBLEMS, TOO. THE DEALERSHIP TOLD ME I NEEDED A FLASH TO THE COMPUTER THAT WOULD GIVE THE CAR A SHIFT ENHANCEMENT. THEY SAID IT WASN'T PART OF THE POWERTRAIN WARRANTY, BUT THEN AGREED TO DO IT FOR THE $45 I INITIALLY PAID THEM TO LOOK THE CAR OVER. IT SHIFTS MORE AGGRESSIVELY NOW, BUT IT STILL SEEMS TO SLOW AND SURGE UNEXPECTEDLY AND FAILS TO DOWNSHIFT FOR ACCELERATION AT TIMES. TODAY WAS MY FIRST DANGEROUS SITUATION IN WHICH I MADE A LEFT HAND TURN RIGHT BEFORE A CURVE IN THE ROAD. JUST AS I WAS BEGINNING MY TURN A CAR APPEARED AND I HAD TO STEP HARD ON THE ACCELERATOR. THE CAR DID NOT RESPOND AS QUICKLY AS IT SHOULD HAVE, BUT I DID MANAGE TO MAKE IT ACROSS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192872June 11, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE
POWER LIFTGATE STARTS CLOSING IMMEDIATELY AFTER OPENING. DOES NOT STAY OPEN. WHEN LIFTGATE "POWER" IS TURN OFF, THE GATE SLAMS DOWN HARD WHEN RELEASED; IF MY CHILD WAS STANDING BEHIND DOOR HE WOULD HAVE BEEN CRUSHED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192986June 11, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
MY HUSBAND NOTICED THE 2004 TOYOTA SIENNA MOVING IN THE DRIVEWAY AND FOUND THAT THE AUTOMATIC TRANSMISSION SHIFTED OUT OF PARK. HE THEN PLAYED AROUND WITH IT AND FOUND THAT IT CAN BE SHIFTED OUT OF PARK WITHOUT DEPRESSING THE BRAKE. I TOOK IT TO THE LOCAL TOYOTA DEALERSHIP AND WAS TOLD THAT SOMETHING BROKE OFF INSIDE AND WOULD COST AROUND $700 TO FIX IT. THEY THEN SAID THAT MY CHILDREN MUST HAVE BROKEN IT OFF SWINGING FROM THE SHIFTER. I RESPONDED THAT I REALLY DIDN'T THINK THAT MY CHILDREN DID SUCH A THING AND THE CUSTOMER SERVICE REP ADMITTED THAT THEY'RE PROBABLY NOT STRONG ENOUGH TO BREAK IT ANYHOW. THISWAS VERY DANGEROUS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192990June 11, 2007
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
RELATING TO CURRENT INVESTIGATION OF 2004 TOYOTA SIENNA REAR LIFTGATE STRUT FAILURE NHTSA RECALL CAMPAIGN NUMBER: EA06020). MY WIFE HAS A 2004 SIENNA XLE WITH THE POWER LIFTGATE AND THE STRUTS JUST FAILED, CAUSING THE LIFTGATE TO CLOSE AND REQUIRING HELP FROM A FRIEND STANDING NEARBY TO HELP HER HOLD IT UP TO REMOVE OUR CHILDREN'S STROLLER. I LOOKED AT IT THIS EVENING AND NOTICED GREASE AROUND ONE OF THE CYLINDERS WHERE THE SEAL HAD OBVIOUSLY FAILED. WHILE I WAS LOOKING AT THE STRUTS I TOOK MY HAND OFF OF THE HATCH FOR A SECOND MISTAKENLY THINKING THAT THE POWER ASSEMBLY WOULD HOLD IT UP AND IT IMMEDIATELY CAME DOWN AND HIT ME IN THE HEAD, CAUSING LUCKILY ONLY A HEADACHE. AFTER RESEARCHING THE PROBLEM AND FINDING THE ONGOING INVESTIGATION I WANTED TO ADD MY NAME TO THE LIST OF COMPLAINTANTS AND SUGGESTIONS THAT TOYOTA BE REQUIRED TO FIX THE DEFECT AND REPLACE THE STRUTS. NOTE: I ENTERED 2 IN THE NUMBER OF FAILURES BOX SINCE BOTH STRUTS FAILED AND I ENTERED 1 IN THE PERSONS INJURED BECAUSE IT DID HIT ME IN THE HEAD HARD ENOUGH TO GIVE ME A HEADACHE ,AND I AM A 200 LBS MAN. MY FEAR WAS THAT IF IT WOULD HAVE CLOSED ON ONE OF MY CHILDREN THAT IT COULD HAVE CAUSED SERIOUS INJURY. I WILL BE SHOPPING TOMORROW FOR REPLACEMENT STRUTS FROM AN AFTERMARKET DEALER BECAUSE IN MY RESEARCH I HAVE FOUND PEOPLE ON THEIR 2ND, 3RD, AND EVEN 4TH SETS OF STRUTS REPLACED UNDER WARRANTY. UNFORTUNATELY, MY SIENNA WAS CONVENIENTLY AT 39,000 MILES, 3,000 MILES OUT OF WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10192712June 7, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE
REAR DOOR STRUTS FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192595June 6, 2007
TIRES, TIRES:BEAD
5 DAYS AFTER PAYING HARR TOYOTA OF WORCESTER 2000.00 FOR A 60,000 MILE CHECK UP, BRAKES AND MY THIRD SET OF RUN FLAT TIRES. I EXPERIENCED A BLOW OUT ON THE HIGHWAY WHICH WAS CAUSED BY IMPROPER INSTALLATION OF THE TIRE. THIS WAS NOTED BY TOYOTA OF NASHUA WHO THEN REPLACED THE TIRE WHICH AGAIN BLEW OUT 60 MILES DOWN THE HIGHWAY. THIS IS THE THIRD SET OF TIRES I HAVE HAD WITH 56,000 MILES ON THE CAR. NOT INCLUDING THE TWO I HAD TO REPLACE DUE TO INFERIOR WORK. THIS IS INSANE AND VERY DANGEROUS. MY FAMILY'S LIVES WERE ENDANGERED TWICE IN ONE DAY! EVERY TOYOTA MECHANIC I SPOKE TO COMPLAINED ABOUT THE TIRES. AFTER GETTING NO SATISFACTION FROM EITHER DEALERSHIP I WROTE A LETTTER TO YUKI FUNO THE CEO OF TOYOTA WHO KINDLY SENT THE LETTER BACK TO HARR WHO HAS STILL DONE NOTHING! UNBELIEVABLE THAT THEY ARE ALLOWED TO SELL SUCH AN INFERIOR PRODUCT AT SUCH A HIGH PRICE THAT IS NOT ONLY EXPENSIVE BUT DANGEROUS!!! ALSO UNBELIEVABLE THAT A CEO OF A COMPANY IS AWARE HE IS ENDAGERING PEOPLE'S LIVES AND DOES NOTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192283June 1, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT, STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
DURING THIS WINTER (2006-2007) WE NOTICED THAT THE REAR TAILGATE ON OUR 2004 TOYOTA SIENNA (PURCHASED IN AUG 2004) WOULDN'T OPEN UP ALL THE WAY. WE THOUGHT THIS TO BE THE COLD TEMPERATURES. HOWEVER, THIS WEEK, THE REAR LIFTGATE FAILED ALL TOGETHER. THE STRUTS THAT KEEP THE GATE UP HAVE CEASED TO OPERATE. MY WIFE WAS ABLE TO LIFT THE GATE, BUT IT CAME DOWN AND SLAMMED SHUT TO HER SURPRISE. PRETTY SCARY SINCE WE HAVE A 3 YEAR OLD WHO'S SEAT IS THE BACK AND LIKES TO ENTER THROUGH THE TAILGATE. THE RIGHT STRUT (LOOKING AT THE TAILGATE) SEEMS TO HAVE LEAKED AND HAS LEFT A FILM ON SOME OF THE PLASTIC MOLDING FOR THE REAR TAILLIGHT. MY WIFE CONTACTED OUR LOCAL TOYOTA DEALER, WHOM WE HAVE WORKED WITH BEFORE, AND WAS GIVEN AN ESTIMATE TO HAVE THE STRUTS REPLACED (ABOUT $411-$435). SHE WAS TOLD THAT THE HAVE SEEN THIS PROBLEM ON OTHER SIENNAS OF THE SAME YEAR. I HAVE CALLED TOYOTA AND WAS BASICALLY TOLD THAT THEY WOULD OPEN A CASE WITH THE DEALER TO WHAT CAN BE DONE TO HELP ME OUT. I AM CURRENTLY WAITING FOR THE CALL FROM THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192112May 31, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
POWER LIFT GATE GAS STRUT FAILED. GATE HIT SPOUSE FROM BEHIND. LIFT GATE DROPPED UNEXPECTEDLY. IT CURRENTLY DOES NOT WORK AT ALL PASSENGER SIDE GAS STRUT IS LEAKING FLUID. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10191911May 29, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE HAS HAD A TRANSMISSION HESITATION PROBLEM SINCE WE PURCHASED IT. THE DELAY CONSISTS OF A 2-3 SECOND DELAY BEFORE THE ACCELERATION KICKS IN. THIS OCCURS WHEN MERGING, TURNING OR ATTEMPTING TO SPEED UP TO AVOID COLLISIONS/OBJECTS. WE HAVE REPORTED THIS PROBLEM TO THE DEALER EVERY TIME WE BRING IT IN FOR MAINTENANCE, WITH NO IMPROVEMENT IN PERFORMANCE. ADDITIONALLY, UNDER CRUISE CONTROL, THE CAR "SKIPS" GEARS UNEXPECTEDLY AND REVVS RANDOMLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191309May 21, 2007
STEERING:COLUMN, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WE NOTICED THAT THE STEERING FOR THE 2004 TOYOTA SIENNA WAS BEGINNING TO GET HARD. SOMETIMES IT FELT LIKE THERE WAS NO POWER STEEING, THEN IT WOULD BECOME EASIER. I THOUGHT IT WAS A LACK OF POWER STEERING FLUID, BUT FOUND OUT IT WAS THE INTERMEDIATE STEERING SHAFT. THE SWITCHING FROM HARD-TO-TURN STEERING TO REGULAR POWER STEERING MADE DRIVING DIFFICULT AND UNPREDICTABLE. TOYOTA ISSUED TWO TSB'S ON THIS STEERING SHAFT COMPONENT, AND, I UNDERSTOOD HAD RECALLED THE SAME COMPONENT IN ITS PRIUS MODEL. SOMETHING SHOULD BE DONE ABOUT THIS DANGER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191182May 18, 2007
TIRES
3 SETS OF RUN FLAT TIRES REPLACED ON 2004 TOYOTA SIENNA IN LESS THAN 36,000 MILES DUE TO OUT-OF-ROUND CONDITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191207May 18, 2007
VEHICLE SPEED CONTROL
VEHICLE HESTITATES UPON ACCELERATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190876May 16, 2007
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT OPENED THE VEHICLE'S REAR HATCH AND IT IMMEDIATELY SHUT. WHEN THE HATCH ATTEMPTS TO CLOSE AUTOMATICALLY, THE ELECTRIC MOTOR KICKS IN FOR FIFTEEN SECONDS BEFORE IT CAN BE LIFTED UP AGAIN. THE HATCH MUST BE HELD OPEN BY SOMEONE OR PROPPED OPEN BY A STICK. THIS FAILURE OCCURS IN BOTH WET AND DRY WEATHER. THE ENGINE SIZE AND # OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 80,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10190927May 16, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
POWER LFITGATE WAS CLOSING UNEXPECTEDLY ON THE 2004 TOYOTA SIENNA XLE FWD BECAUSE THE STRUTS SUPPORTING THE LFTGATE FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190408May 10, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
A MONTH OR SO PRIOR TO THIS INCIDENT, I TOOK THE 2004 TOYOTA SIENNA TO THE LOCAL TOYOTA DEALER AND ASKED THEM TO CHECK THE DOOR LATCH ON THE DRIVER'S DOOR - IT WAS MAKING A POPPING SOUND. I WAS TOLD IT WOULD NOT HURTING ANYTHING ,AND SOME TIME IN THE FUTURE BRING IT IN AND THEY WILL ORDER THE PART AND TAKE THE DOOR PANEL OFF TO REPLACE THE LATCH. WELL, ON TUESDAY, MAY 8, 2007 I OPENED THE DOOR AND THE LATCH BROKE IN HALF, AND THE PART CONNECTED TO THE DOOR BROKEN THE METAL AROUND THE LATCH, AND IT FELL INTO THE DOOR. WHEN I LOWERED THE WINDOW SEVERAL HOURS LATER THE WINDOW FELL OF THE TRACK AND DOWN INSIDE THE DOOR. - IT WOULD NOT RAISE BACK UP, SO I TOOK IT BACK TO THE TOYOTA DEALER, AND AFTER WAITING FOR 3 HOURS ,I WAS TOLD THE CLIPS WERE BROKEN, AND THEY WOULD HAVE TO ORDER A NEW WINDOW WITH CLIPS ATTACHED. THE WINDOW WAS PUT BACK IN PLACE, AND I WAS TOLD NOT TO ROLL THE WINDOW DOWN OR IT WOULD FALL OFF THE TRACK AGAIN. - THE SERVICE DEPARTMENT AT THE TOYOTA DEALER WAS GOING TO CHARGE ME $106 FOR PUTTING THE WINDOW BACK UP. I WAS TOLD THIS LABOR CHARGE AND THE CHARGE TO REPLACE THE WINDOW/CLIPS, OR THE DOOR LATCH , ACTUALLY THE DOOR WOULD HAVE TO BE REPLACED, WOULD NOT BE COVERED UNDER MY EXTENDED WARRANTY. - I WAS NOT INFORMED THAT IT WAS NOT COVERED UNDER MY EXTENDED WARRANTY UNTIL THEY WERE CHARGING ME FOR THE LABOR OF PUTTING MY WINDOW BACK ON THE CLIPS. SO, THEY DID NOT CHARGE ME ANYTHING - AFTER I ARGUED WITH THEM ABOUT THIS. - THE NEXT DAY, I HAD SOMEONE ELSE LOOK AT THE CLIPS, WINDOW AND THE TRACK HOLDING THE WINDOW. - THE CLIPS ARE NOT BROKEN, JUST UNGLUED FROM THE WINDOW - BECAUSE THE TRACK BENT WHEN THE BROKEN DOOR LATCH PART FELL INTO THE DOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189731May 4, 2007
STRUCTURE:BODY:DOOR
MY PROBLEM STARTED APPROXIMATELY BACK IN NOV 2006. I HAVE A 2004 TOYOTA SIENNA THAT HAS IT'S DRIVER SIDE DOOR HINGE/LATCH DEFECTIVE. IT STARTED MAKING A CLICKING SOUND WHEN THE DOOR IS OPENED ALMOST AS IF IT IS GETTING CAUGHT. NOW THAT MY WIFE HAS TAKEN THE CAR TO THE DEALER SHE WAS INFORMED THAT THIS IS A RARE OCCURRENCE ON THIS MODEL AND THAT THE ONLY REMEDY IS TO GET A NEW DOOR AT A COST OF AROUND $2300. I UNDERSTAND THAT ALTHOUGH THE CAR IS PASSED THE WARRANTY PERIOD (I USE MY CAR FOR LONG FAMILY TRIPS AND THEREFORE HAVE HIGH- HIGHWAY MILEAGE--AROUND 65K) I FEEL THAT THIS IS EITHER A DESIGN DEFECT OR A STRUCTURAL PROBLEM SINCE IT STARTED WITHIN 2.5 YEARS OF PURCHASE. I HAD MY WIFE CONTACT AN INDEPENDENT MECHANIC WHO ACTUALLY POINTED OUT THE PROBLEM BY SHOWING US THAT THE CONNECTING AREA OF THE DOOR IS ACTUALLY CRACKED!!! I PROCEEDED TO CALL TOYOTA OF NA AND THEY INFORMED ME THAT THEY'VE NEVER HEARD OF SUCH A THING AND THAT MY CAR WAS OUT OF WARRANTY. A SEARCH AT YOUR SITE UNCOVERED WHAT I FEEL IS A SIMILAR COMPLAINT (ODI ID NUMBER 10167890). LIKE THAT PERSON I FEEL THAT THIS IS A STRUCTURE DEFECT AND IT HAS NOTHING TO DO WITH THE HIGH MILEAGE OF MY CAR. I HAVE OWNED OVER 18 CARS OF ALL CLASSES, MILEAGE, AND AGES AND HAVE NEVER EXPERIENCED THIS OR EVEN HEARD OF SUCH A THING. I'M NOT A STRUCTURAL ENGINEER BUT IT SEEMS TO ME THAT THIS IS A CASE OF METAL FATIGUE. COULD YOU PLEASE CONTACT ME AS I'M CONCERNED THAT THIS WILL ONLY WORSEN WITH TIME TO THE POINT THAT THIS DOOR WILL NOT BE USABLE OR ACTUALLY BECOME A HAZARD. WHAT ACTIONS CAN I TAKE TO GET THE MANUFACTURER TO AT LEAST ACKNOWLEDGE THIS DEFECT? WHAT'S WORSE, NOW THAT MY CAR HAS THIS DEFECT I FEEL MY VEHICLE'S RESALE VALUE IS SIGNIFICANTLY REDUCED. THANK YOU FOR YOUR HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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