Toyota Sienna Complaints (2004)

2,062 consumer complaints on file.

#10206200October 18, 2007
STRUCTURE:BODY:DOOR
WE OWN A 2004 TOYOTA SIENNA LIMITED MINIVAN AND SEVERAL TIMES THE BACK DOOR HAS STARTED TO SHUT ON MY WIFE AND SON. THE BACK DOOR IS AUTOMATIC, AND WHEN MY WIFE OR SON HAS LEANED IN TO GET SOMETHING OR PUT SOMETHING IN, IT HAS ATTEMPTED TO SHUT ON THEM. FORTUNATELY IT WILL SENSE THAT THEY ARE THERE AND NOT CONTINUE TO CLOSE, ALTHOUGH IT DOES TAKE SOME FORCE BEFORE IT REVERSES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205956October 17, 2007
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DRIVER'S DOOR STOP IS DEFECTIVE AND REQUIRES A WELDING PROCEDURE IN ORDER TO FIX THE PROBLEM. WARRANTIES DO NOT COVER THE REPAIR AND TOYOTA HAS NOT ISSUED A RECALL ALTHOUGH THEIR ARE NUMEROUS COMPLAINTS REGARDING THIS MANUFACTURERS DEFECT. THE DOOR WILL MAKE A VERY LOUD BANGING SOUND WHEN WHILE IT IS BEING OPENED OR CLOSED. I HAVE 2 OTHER FRIENDS WITH THE AME VEHICLE AND THE SAME PROBLEM. 2004 TOYOTA SIENNA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205916October 16, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
NO SIGNIFICANT EVENTS OCCURRED UP TO THE FAILURE BEYOND NORMAL EXPECTED USE. DEFECTIVE WELDS ON THE DRIVER SIDE DOOR STRAP RESULT IN FAILURE OF THE DOOR STRAP MECHANISM. TOYOTA HAS NOT RESOLVED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205548October 13, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR CHECK FAILURE ON THE DRIVERS SIDE DOOR. THIS CAUSES LOUD POPPING NOISES WHEN OPENING AND CLOSING THE DOOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205468October 12, 2007
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE VEHICLE WAS TAKEN TO THE DEALER AT 26,000 MILES BECAUSE THE DRIVER SIDE DOOR WAS MAKING A LOUD POPPING, SQUEAKING, AND CLUNKING SOUND WHEN DRIVING OVER A SLIGHT INCLINE OR BUMP. AT THAT TIME, THE VEHICLE WAS STILL UNDER WARRANTY AND WAS REPAIRED BY THE DEALER. AT 41,898 MILES, THE VEHICLE BEGAN MAKING NOISE AGAIN, BUT ONLY MUCH LOUDER. WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THEY INFORMED HER THAT THE WELL MECHANISM INSIDE THE DOOR FAILED. THE COST TO REPLACE THE DOOR WAS $3,000. THE VEHICLE IS CURRENTLY OUT OF WARRANTY. THE PURCHASE DATE AND SPEED WERE UNKNOWN. THE CURRENT MILEAGE WAS 41,898 AND FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205490October 12, 2007
EXTERIOR LIGHTING:HEADLIGHTS
IN REGARDS TO A 2003 TOYOTA SIENNA XLE MODEL WITH HIGH INTENSITY DISCHARGE HEADLAMPS: IN JUNE OF 2007 WITH VEHICLE OUT OF WARRANTY BY MILEAGE, BUT NOT TIME, DRIVER'S SIDE HEADLIGHT STOPPED WORKING. INITIAL RECOMMENDATION BY DEALER (BOCH TOYOTA OF NORWOOD, MA) WAS TO REPLACE HID COMPUTER AT A COST OF 1,100 DOLLARS. FOLLOWING REPLACEMENT OF HID COMPUTER, LIGHT OPERATED FOR APPROXIMATELY THREE MONTHS BEFORE BEGINNING TO OPERATE INTERMITTENTLY. WAS THEN TOLD BY DEALER THAT THERE WAS A "SHORT IN THE BULB" AND DEALER RECOMMENDATION WAS TO REPLACE BULB ASSEMBLY AT COST OF 400 DOLLARS. WITHIN TWO WEEKS OF THIS REPAIR, I WAS STOPPED BY A POLICE OFFICER AND TOLD THE HEADLIGHT WAS NOT WORKING. AGAIN, HEADLIGHT IS WORKING INTERMITTENTLY. TODAY DEALER RECOMMENDED REPLACEMENT OF ENTIRE HEADLIGHT HOUSING AT A COST OF 1,100 DOLLARS. A BRIEF REVIEW OF POSTINGS TO TOYOTA OWNERS' FORUMS REVEALS MANY MENTIONS OF HID HEADLIGHT FAILURE IN NEW VEHICLES, PARTICULARLY THE 2006-2007 PRIUS MODELS. ALL DRIVERS REPORT INTERMITTENT OPERATION AND DEALERS WHO ARE UNABLE TO SOLVE THE PROBLEM. THE COMMON SOLUTION, "TOGGLE YOUR HEADLIGHT SWITCH OFF AND ON A FEW TIMES TO GET THEM WORKING AGAIN" IS A CLEAR SAFETY CONCERN, AND NOT AN APPROPRIATE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205182October 8, 2007
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
THE LIFT GATE HAS FALLEN UNEXPECTEDLY ON SEVERAL OCCASSIONS. MY WIFE, MY MOTHER-IN-LAW AND MY CHILD HAVE ALL BEEN "HIT" ON SEPARATE OCCASSIONS BY THE GATE DURING THIS MALFUNCTION. THE DEALER HAS ADVISED THAT THE STRUTS NEED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10205194October 8, 2007
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WE OWN A 2004 TOYOTA SIENNA. IT HAS 41,789 MILES. AT APPROXIMATELY 41,000 MILES MY DRIVES SIDE DOOR STARTED MAKING A POPPING SOUND WHEN OPENING AND CLOSING THE DOOR. IT SOUNDS AS IF IT IS CATCHING ON SOMETHING WHEN THE DOOR IS OPENED AND CLOSED. I HAD TAKEN THE VAN IN TO THE DEALERSHIP IN DECEMBER 2005 BECAUSE IT WAS MAKING A HORRIBLE GRINDING SQUEAKING SOUND WHEN THE DOOR WAS OPENED AND CLOSED. THE DEALER LUBED AND ADJUSTED THE HINGES AT THAT TIME. NOW 2 YEARS LATER, I WAS TOLD BY THE DEALERSHIP THAT THE WHOLE DOOR HAS TO BE REPLACED AT THE COST OF OVER $3,000.00 AND SINCE I AM OUTSIDE OF MY WARRANTY IT IS MY RESPONSIBILITY. THE MAN AT THE DEALERSHIP SAID "THIS IS A COMMON PROBLEM, WE SEE IT ON THESE SIENNAS ALL THE TIME". IF THIS IS THE CASE WHY ISN'T TOYOTA DOING A RECALL ON THE DOOR WELD/HINGE. TOYOTA IS AWARE OF THE PROBLEM BECAUSE THEY SENT OUT A TECHNICAL SERVICE BULLETIN WITH THE VIN NUMBERS OF THE VEHICLES THAT IT AFFECTS, BUT ONLY TO FIX IT IF THE CAR IS UNDER 36,000 MILES OR 3 YEARS. THE SERVICE BULLETIN IS FOR SIENNAS YEAR 04 - 06. I WOULD BE VERY SURPRISED IF THERE ARE STILL 04 OUT THERE THAT ARE STILL UNDER THE 36,000 MILE WARRANTY. THIS VEHICLE HAS ALREADY HAD 4 RECALLS, WHY AREN'T THEY RECALLING THE DOOR? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204837October 4, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE POWER LIFTGATE WOULD NOT REMAIN OPEN. THE DEALER STATED THAT THE REAR HATCH PISTONS FAILED AND SHOULD BE REPLACED. AS OF OCTOBER 4, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THERE IS A DEFECT INVESTIGATION FOR THE STRUCTURE: BODY: HATCHBACK/LIFTGATE (NHTSA ACTION NUMBER EA06020). THE FAILURE MILEAGE WAS 25,000 AND CURRENT MILEAGE IS 26,500. *UPDATED 12/12/07 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204608October 1, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE PASSENGER SIDE DOOR OPENED WHILE THE VEHICLE WAS IN MOTION AND ACCELERATING. THE SPEED WAS 4 MPH. THE DEALER STATED THAT THE CONTROL PANEL AND LATCH ASSEMBLY NEEDED TO BE REPLACED. THE CURRENT MILEAGE WAS 54,347 AND THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203882September 23, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
THE PRESSURIZED GAS STRUTS ON THE TOYOTA SIENNA 2004 REAR LIFTGATE FAILED RIGHT AFTER OUR WARRANTY EXPIRED AND THE REAR LIFT GATE ALMOST CRASHED ON MY WIFE HEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203892September 23, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
POWER REAR GATE DID NOT STAY OPEN AND CLOSED AFTER THE GATE REACHED OPENED POSITION. BECAUSE IT DID NOT STAY OPEN, REAR CARGO SPACE WAS USELESS. IN ORDER TO STORE SOME THINGS, IT NEEDED TO BE HELD BY ANOTHER PERSON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203700September 22, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
POWER LIFTGATE FAILED AND DOOR CAME DOWN ON MY BACK AS I WAS RETRIEVING ITEMS. HAD TO HAVE THE LEAKING LIFTGATE STRUTS REPLACED AT TOYOTA. THEY CHARGED AN OUTRAGEOUS $450.00 TO REPLACE AN OBVIOUS POTENTIALLY DANGEROUS PART DEFECT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203629September 21, 2007
EXTERIOR LIGHTING:HEADLIGHTS
CONDENSATION BUILDS UP IN THE PASSENGER HEADLIGHT. THE CONDENSATION REDUCES THE EFFECTIVENESS OF THE HEADLIGHT, CREATING A DARK SPOT ON THE RIGHT SIDE. THIS IS A COMMON PROBLEM WITH 2004 MODELS. THERE ARE HUNDREDS OF THREADS ON TOYOTA/SIENNA FORUMS ONLINE WHERE OWNERS ARE HAVING THE EXACT SAME PROBLEM. TOYOTA IS IGNORING THIS SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203537September 20, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
THE STRUTS ON THE MANUAL LIFTGATE OF MY 2004 TOYOTA SIENNA FAILED AT AROUND 65,000 MILES. THE REPLACEMENT COST AT THE LOCAL TOYOTA DEALER WHERE THE VEHICLE WAS PURCHASED, WAS $391.07. THIS APPEARS TO BE A FREQUENT COMPLAINT AMONG SIENNA OWNERS. IT WOULD SEEM THAT TOYOTA SHOULD ISSUE A RECALL FOR THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203579September 20, 2007
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR MADE A LOUD CLUNKING NOISE WHEN OPENED. HE FELT RESISTANCE WHEN OPENING THE DOOR AND IT HAD TO BE PUSHED IN ORDER TO OPEN FROM THE PASSENGER COMPARTMENT. THE DEALER STATED THAT THE DOOR CHECK PART WAS UNWELDED. THE CURRENT AND FAILURE MILEAGES WERE 68,563.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203842September 20, 2007
VISIBILITY:SUN/MOON ROOF ASSEMBLY
2004 TOYOTA SIENNA SUNROOF EXPLODED. CUSTOMER STATES THE GLASS IN THE SUNROOF EXPLODED WHEN SHE WAS TAKING OFF FROM A STOP LIGHT. SHE STATES THAT THE WEATHER WAS COOL AND NOT HOT. *KB THE CONSUMER STATED THE GLASS DID STAY IN TACT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203472September 19, 2007
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
REAR HATCH SUPPORT CYLINDER FAILED. I PURCHASED A NEW CYLINDER AND REPLACED IT MYSELF. AT A COST OF $150.00 FOR ONE. I STARTED TO NOTICE THE PROBLEM WHEN MY AUTOMATIC REAR HATCH WOULD ONLY RAISE THE HATCH HALF WAY AND THEN RE-CLOSE THE HATCH. 2004 SIENNA XLE LIMITED. 45K *JB UPDATED 10/03/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203788September 17, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
2004 TOYOTA SIENNA PROBLEMS WITH THE TAILGATE FALLING DOWN. CUSTOMER STATES THE TAILGATE CAME DOWN FROM THE RAISED POSITION WITHOUT ANY WARNING AND HIT HER IN THE HEAD. *KB THE CONSUMER WAS NO INJURED, HOWEVER WHEN THE CONSUMER TRIED TO GET THE BACK DOOR TO GO UP VIA THE BACK DOOR SWITCH OR BY USING THE REMOTE, IT WOULD NOT GO UP AND IF SHE RAISED IT BY HAND IT WOULD NOT STAY UP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203232September 17, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE CAR HAS A POWER LIFTGATE. THE GAS STRUTS THAT HOLD UP THE REAR LIFTGATE INTERMITTENTLY FAIL AND THE LIFTGATE WILL NOT STAY UP. THIS WILL ALSO CAUSE THE POWER LIFTGATE TO ENGAGE AND IT WILL ATTEMPT TO SHUT THE LIFTGATE WHILE YOU ARE STANDING UNDER IT. THE DOOR HAS CLOSED ON ME SEVERAL TIMES, BUT I HAVE NOT BEEN INJURED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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