Toyota Sienna Complaints (2012)

247 consumer complaints on file.

#10978582April 14, 2017
UNKNOWN OR OTHER
RECALL NOTICE--NOV 22,2016 PASSENGER DOORS MANUFACTURER RECALL NUMBERG14 NHTSA RECALL NUMBER16V858 THIS RECALL IS STILL UNRESOLVED AND TOYOTA DOES NOT HAVE A REMEDY TO FIX THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971889April 11, 2017
AIR BAGS, STRUCTURE:BODY
TAKATA RECALL 'RECEIVED NOTICE FOR NHTSA CAMPAIGNS: 17V006 (AIR BAGS) & 16V858 (STRUCTURE) FOR OUR FAMILY VEHICLE. WE HAVE 4 SMALL KIDS THAT REQUIRE CAR SEATS SO IT IS NOT FEASIBLE FOR THE FRONT PASSENGER SEAT TO NOT BE USED. PER NOTICE, I CALLED TOYOTA AND VISITED A LOCAL DEALERSHIP IN FEBRUARY 2017 TO DISCUSS THE ISSUE AND REQUEST A RENTAL OR DISCOUNT ON A REPLACEMENT VEHICLE. WAS INFORMED RENTALS WERE LIMITED TO $35/DAY WHICH WOULD ONLY PROVIDE A MID-SIZE CAR (WOULD NOT FIT MY FAMILY) AND NO REPLACEMENT VEHICLE OPTION WAS AVAILABLE. THEN IN MARCH 2017, THE SLIDING DOOR OPENED WHILE DRIVING. THANKFULLY WE HAD JUST LEFT THE HOUSE AND NO ONE WAS INJURED, BUT WE ARE FEARFUL FOR OUR LIVES AND THE SAFETY OF OUR CHILDREN AS WE DO NOT KNOW WHEN THIS MAY HAPPEN AGAIN. WITH THE AMOUNT OF TIME THE AIRBAG RECALL HAS EXISTED AND BEING TOLD BY THE DEALERSHIP NOT TO EXPECT A FIX UNTIL 2018 AT THE EARLIEST, THE MANUFACTURER HAS EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS AND IS UNWILLING TO PROVIDE ANY FORM OF ALTERNATE TRANSPORTATION THAT WILL PROVIDE FOR THE SAFETY OF MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971509April 9, 2017
AIR BAGS
TAKATA RECALL. TWO "INTERIM" NOTICES RECEIVED ALREADY FOR MY 2012 TOYOTA SIENNA SINCE 2016-17 AND THE AIRBAG HAVE BEEN DISCOVERED TO BE DEFECTED LONG BEFORE THAT, AND YET STILL NO REMEDY. IT IS UNACCEPTABLE THAT THEIR CURRENT SOLUTION FOR ME AND MY FAMILY IS TO NOT OPERATE THE CAR WITH A FRONT PASSENGER. THIS IS ABSOLUTELY ABSURD. THIS CAR IS MY FAMILY'S MAIN CAR, SOMEONE ALWAYS HAVE TO BE IN THE FRONT SEAT WHEN WE DRIVE THE WHOLE FANDOM MILY. AND WE ARE SCARED TO DEATH THAT ONE OR MORE OF US WILL BE SERIOUSLY INJURED OR KILLED WHEN OUR FAMILY IS IN THE CAR. THE REMEDY SHOULD HAVE BEEN AVAILABLE ALREADY SINCE THE DEFECTED AIRBAG HAVE BEEN DISCOVERED SINCE APRIL 2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971081April 7, 2017
STEERING
KNOCKING/BUMPING SOUNDS COMING FROM LOWER STEERING COLUMN WHEN TURNING - DEALERSHIP DIAGNOSIS WAS THAT THE STEERING INTERMEDIATE SHAFT NEEDED TO BE REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971109April 7, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971181April 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970861April 6, 2017
UNKNOWN OR OTHER
BAD WATER LEAK WHEN IT RAINS CAN'T FIGURE ORIGIN ENDING UP WITH LOTS OF PUDDLED WATER IN REAR STORAGE SECTION. CAUSING SOURED MOLD SMELL TWO OF MY CHILDREN HAVE ASTHMA NOT A GOOD SCENARIO OR COMBINATION. I WOULD NOT CONSIDER SENDING THIS, BUT THERE ARE MANY REPORTS THIS TYPE OF ISSUE WITH NOTHING BEING DONE TO RECTIFY PROBLEM WITHOUT CUSTOMER BEING FINANCIALLY RESPONSIBLE. I ALSO UNDERSTAND THAT NOT EVERYONE HAS ASTHMA, HOWEVER; BLACK MOLD CAN BE A HAZARD FOR ALL. JUST WONDERING WHAT CAN BE DONE. SHOULD BE SOME SORT OF RECALL IN PLACE...*FIRST STARTED FOR US MID MARCH 2017. IN RESEARCH I HAVE FOUND THAT MANY OTHERS HAVE HAD THIS ISSUE WITH NO RESOLVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970649April 5, 2017
AIR BAGS
TAKATA RECALL - I TRIED TAKING MY VAN INTO TOYOTA TODAY BUT WAS INFORMED THE FIX FOR THIS RECALL ISN'T AVAILABLE YET. I LOOKED ONLINE AND IT SAYS IT WILL BE READY AROUND SEPTEMBER 2017. HOWEVER, THE RECALL SPECIFICALLY STATES THAT I SHOULD NOT LET ANYONE RIDE IN THE PASSENGER SEAT UNTIL IT IS FIXED. PLEASE EXPLAIN HOW I AM NOT SUPPOSED TO UTILIZE MY PASSENGER SEAT FOR SIX MONTHS??? THIS IS RIDICULOUS AND A SAFETY HAZARD TO THE OCCUPANTS OF MY VEHICLE AND IT SHOULD BE FIXED IN A MUCH MORE TIMELY MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970754April 5, 2017
AIR BAGS, STRUCTURE:BODY
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970098April 3, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969977April 2, 2017
AIR BAGS
TAKATA RECALL: NO REMEDY AFTER 2 MONTHS NOTICE. TOYOTA SOLUTION IS TO NOT SIT IN FRONT PASSENGER SEAT UNTIL SOLUTION IS FOUND. NO TIMELINE. NOT ACCEPTABLE. PLEASE ENCOURAGE TOYOTA TO FIND SOLUTION OR REPLACE WITH A COMPARABLE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969484March 30, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE PARKING OR DRIVING AT VARIOUS SPEEDS, THE POWER SLIDING DOOR WOULD OPEN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A DEALER WHERE NO DIAGNOSES WAS PERFORMED DUE TO A RECALL. THE CONTACT MENTIONED THAT THE FAILURE HAS OCCURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969552March 30, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969217March 29, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967777March 22, 2017
AIR BAGS, STRUCTURE:BODY
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE UPDATED 05/19/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967415March 21, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967429March 21, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO CLOSE THE REAR PASSENGER SIDE SLIDING DOOR, BUT IT WOULD NOT CLOSE. THE CONTACT CALLED THE DEALER AND THE VEHICLE WAS DRIVEN TO THE SERVICE DEPARTMENT SINCE IT WAS AFTER 6:00 PM. THE CONTACT WAS PROVIDED WITH A LOANER VEHICLE WHILE HER VEHICLE WAS BEING DIAGNOSED. THE CONTACT RECEIVED AN INTERIM RECALL NOTICE FROM THE MANUFACTURER FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE), BUT THE REMEDY WAS NOT AVAILABLE. IN JUNE OF 2016, THE REAR DRIVER SIDE DOOR DID NOT CLOSE. THE VEHICLE WAS REPAIRED BY THE DEALER AT THE OWNER'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 63,354.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967058March 19, 2017
AIR BAGS
"TAKATA RECALL" INQUIRED AT THE DEALERSHIP AND WAS TOLD NO FIX YET. AND DON'T EXPECT ONE TO SOON. I DID NOT HEAR OF THE RELEASE DATE WHEN THE RECALL WENT INTO EFFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966091March 15, 2017
AIR BAGS, STRUCTURE:BODY
TAKATA RECALL: NHTSA RECALL NUMBER: 17V006 RECALL DATE: JANUARY 9, 2017 TOYOTA HAS HAD ADEQUATE TIME TO FIX THIS PROBLEM. AS OF 15 MARCH, TOYOTA STILL HAS STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. SLIDING DOOR: NHTSA RECALL NUMBER: 16V858 RECALL DATE: NOVEMBER 22, 2017 TOYOTA HAS HAD ADEQUATE TIME TO FIX THIS PROBLEM. AS OF 15 MARCH, TOYOTA STILL HAS STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960388March 13, 2017
AIR BAGS, STRUCTURE:BODY
TAKATA RECALL - WE HAVE CHILDREN RIDING IN OUR VEHICLE AND NEED THE RECALLS TO BE FIXED PROMPTLY. WE HAD NOT HEARD ANYTHING FROM TOYOTA AS TO WHEN THE RECALLS WILL BE FIXED. WITH THE AIRBAG ISSUE, NO ONE CAN SIT IN THE FRONT PASSENGER SEAT, WHICH MAKES IT VERY INCONVENIENT FOR OUR BIG FAMILY. SLIDING DOOR RECALL - THE SLIDING DOOR ISSUE ALSO IS A MAJOR DANGER BECAUSE OUR KIDS SIT IN THE BACK. WE ARE FEARFUL THE DOOR COULD OPEN UNEXPECTEDLY. THE DELAY IN FIXING THESE RECALLS IS CAUSING A LOT OF ANXIETY, STRESS, AND DANGER. WE TRIED TO CALL TOYOTA BUT WERE TRANSFERRED TO DIFFERENT DEPARTMENTS FOR OVER 20 MINUTES BEFORE GETTING CUT OFF COMPLETELY. WE WANT ANSWERS AND WE WANT THEM NOW.TOYOTA NEEDS TO FIX THE PROBLEM IMMEDIATELY. WE ARE FEARFUL FOR OUR LIVES IN OUR SIENNA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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