Toyota Sienna Complaints (2004)

2,062 consumer complaints on file.

#10906401September 14, 2016
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 25 MPH, THE VEHICLE JERKED AND THE TRACTION CONTROL INDICATOR ILLUMINATED. THE TIRES FELT AS IF THEY WERE GRIPPING THE GROUND, WHICH MADE IT DIFFICULT TO DRIVE. SINCE THE FAILURE, THE VEHICLE STARTED MAKING A POPPING SOUND, BUT STOPPED WHEN THE VEHICLE TRACTION CONTROL INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899249August 29, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
THE VSC TRACTION CONTROL SYSTEM ACTIVATES ON IT'S OWN. DRIVING THE VAN IT AUTOMATICALLY COMES ON AND BRAKES THE VAN, DASHBOARD LIGHT AND BEEPING NOISE COMES ON. BRAKES YOU AUTOMATICALLY CAUSING THE VAN TO VEER TO THE RIGHT. THIS MALFUNCTIONING DEVISE WITH THE YAW SYSTEM IS CONTINUING AFTER MANY TRIPS TO THE LOCAL TOYOTA DEALER. THEY CURRENTLY HAVE THE VAN AND ARE REPLACING PART AFTER PART AND THE PROBLEM STILL PERSISTS. CONTACTED TOYOTA HEADQUARTERS AND FILED A COMPLAINT WITH THEM BUT THEY SAY THERE IS NO RECALL ON THIS VAN. CHECKED ON LINE AND FOUND MANY OTHER TOYOTA SIENNA OWNERS WHO ARE EXPERIENCING THE SAME ISSUES AS WE ARE. THIS IS A DANGEROUS SAFETY HAZARD WHICH CAN CAUSE AN ACCIDENT. AS OF TODAY'S WRITING THE PROBLEM HAS NOT BEEN DIAGNOSED BY TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898993August 26, 2016
VEHICLE SPEED CONTROL
NHTSA RECALL NUMBER 13V429, MFR RECALL NUMBER D0R IS LISTED ON THE SAFECAR.GOV WEB SITE FOR MY VIN NUMBER AS BEING AN INCOMPLETE RECALL, BUT THE TOYOTA SERVCO SERVICE CENTER SAYS THEY HAVE ALREADY FIXED THIS RECALL ON MY CAR. I HAD AN INCIDENT RECENTLY THAT WAS TRACED TO THE GEAR SHIFT CABLE BUSHING. THE CAR WAS PARKED IN A GROCERY STORE PARKING LOT, PUT INTO PARK, IGNITION TURNED OFF, AND THEN STARTED TO ROLL BACKWARD, THE BRAKE DIDN'T WORK TO STOP THE ROLLING SINCE THE IGNITION WAS OFF, LUCKILY THE PARKING BRAKE WAS APPLIED TO STOP THE ROLLING BEFORE ANY DAMAGE WAS DONE, IT WAS A VERY GRADUAL SLOPE. I SEE THAT THE LATER 2014 MODEL SIENNA HAS A RECALL FOR THE GEAR SHIFT CABLE, BUT MY YEAR DOES NOT HAVE A RECALL FOR THIS PROBLEM SO I HAD TO PAY ~ $600 TO GET THIS FIXED. LUCKILY NO ONE WAS HURT AND NO PROPERTY WAS DAMAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898050August 23, 2016
ELECTRONIC STABILITY CONTROL (ESC)
WHEN TURNING IN A SLIGHT CURVE ON DRY SURFACES THE ANTI SKID CONTROL MECHANISM IS ACTIVATED AND THE CAR BEGINS TO TURN A HARD RIGHT, IT BEGINS TO AUTOMATICALLY SLOW DOWN AND THE INTERNAL BEEPING SOUND IS ACTIVATED. IT IS VERY HARD TO CONTROL THE VAN WHEN IT HAPPENS AND WITH THE AUTOMATIC SLOWING OF THE VEHICLE IF WE ON A HIGHWAY I FEAR WE WILL BE REAR ENDED. THE INTERNET IS FULL OF OTHER 2004 SIENNA VAN OWNERS EXPERIENCING THE EXACT SAME ISSUE. IT IS VERY DANGEROUS AND SCARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897635August 22, 2016
TIRES, TIRES:SIDEWALL
INSIDE OF SIDEWALL CRACKING, APPEARS DRY ROT POWDER RESIDUE FROM TIRE IN TRUNK AFTER REPLACING. PURCHASE AUGUST 22, 2013, SHOWN AS 90,000 MILE TIRE WHEN PURCHASED. FAILED 8-20-2016 DRIVEN APPROX. 40,489 MILES. LOOKS LIKE SIDING SEPARATED.. MULTIPLE HOLES AND SPLITS LOOKS SHREDDED. . NO APPEARANCE OF PROBLEMS ON OUTSIDE OF TIRE. CONSIDERED LUCKY TIRE FAILURE DID NOT CAUSE ACCIDENT HAVE PICTURES...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896300August 16, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED WITH THE SHIFT LEVER IN THE PARK POSITION, THE VEHICLE ROLLED BACKWARDS. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY ENGAGING THE EMERGENCY BRAKES. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE GEAR SHIFTER CABLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER MAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 12/23/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895420August 12, 2016
STRUCTURE:BODY
DRIVER DOOR ARM/HINGE HAS PUSHED THROUGH AND TORE THE METAL IN THE DOOR FRAME FROM WHAT APPEARS TO BE A BAD WELD ACCORDING TO ONLINE RESOURCES OF PEOPLE REPORTING SIMILAR PROBLEMS. WE BOUGHT THE VEHICLE USED AND HAD NO INFORMATION THAT MAY HAVE BEEN SENT TO PREVIOUS OWNERS PRIOR TO MARCH 2012. DOOR WAS MAKING A POPPING NOISE WHEN YOU WOULD OPEN OR SHUT IT. ONE DAY I COULDN'T ROLL DOWN MY WINDOW ALL OF THE WAY WHEN THE DOOR WAS CLOSED. WHEN THE DOOR WAS OPEN THE WINDOW WOULD ROLL DOWN NORMALLY. WE LOOKED INSIDE OF THE DOOR TO SEE WHAT WAS CAUSING IT AND NOTICED THE ARM WAS INSIDE OF THE DOOR WITH TORN METAL ATTACHED TO IT. LOOKS LIKE THE ARM WAS DEFECTED AND EVENTUALLY PUSHED THROUGH THE DOOR FRAME RIPPING THE METAL. DATE OF MARCH 2016 IS WHEN THE WINDOW STOPPED ROLLING DOWN ALL OF THE WAY. THE NOISES WERE HAPPENING FOR YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895421August 12, 2016
STRUCTURE:BODY
PASSENGER DOOR DOES NOT WORK. WE PURCHASED VEHICLE USED AND THEY SAID THEY HAD THE DOOR DISCONNECTED FROM THE ELECTRICAL BUTTONS SO IT IS MANUAL ONLY. I SEE RESOURCES ONLINE THAT SAY THERE IS A CABLE THAT FRAYS MAKING THE DOOR UNABLE TO OPEN OR CLOSE. MARCH 2012 IS WHEN WE PURCHASED VEHICLE FROM PREVIOUS OWNER. DOOR WAS NOT WORKING AT THAT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894784August 10, 2016
ELECTRONIC STABILITY CONTROL (ESC)
MY FAMILY AND I WERE TRAVELING ON THE HIGHWAY AT APPROXIMATELY 70 MPH WHEN THE TRACTION CONTROL/VEHICLE STABILITY CONTROL ACTIVATED CAUSING A BEEPING SOUND ALONG WITH THE DASH ICON BLINKING. THIS IN TURN LOCKED UP THE LEFT FRONT TIRE. THE VAN VIOLENTLY SWERVED TO THE LEFT AND I LUCKILY GAINED CONTROL AND PULLED TO THE SIDE OF THE HIGHWAY. I THOUGHT I HAD JUST EXPERIENCED A TIRE BLOW OUT, BUT TO MY SURPRISE NOTHING WAS AMISS. MY WIFE WAS DISTRAUGHT AT WHAT HAD JUST OCCURRED CONSIDERING THE CONSEQUENCES IF A VEHICLE HAD BEEN NEXT TO US AT THE TIME. NOW, DRIVING MUCH SLOWER AND WHITE-KNUCKLING THE STEERING WHEEL, WE PROCEEDED TO THE NEAREST TOYOTA DEALER WHICH WAS ROUGHLY 20 MILES AWAY IN ASHEVILLE, NC. ALONG THE WAY, THE INCIDENT OCCURRED TWO MORE TIMES. KEEP IN MIND THAT THE SKIES WERE SUNNY AND THE ROAD DRY. ARRIVING AT THE DEALERSHIP WE WAITED WHILE THE CAR WAS LOOKED OVER. AFTER FIVE HOURS WE WERE TOLD THEY COULD NOT FIND ANYTHING WRONG. I DID NOT ACCEPT THIS AND TOLD THEM THAT I FOUND HUNDREDS (IF NOT MORE) OF POSTINGS ON THE INTERNET WITH PEOPLE HAVING THE SAME INCIDENT. I ALSO INFORMED THEM THAT TOYOTA HAD REDESIGNED THE STEERING ANGLE SENSOR (YAW) IN 2005 AND ASKED IF THAT COULD BE THE PROBLEM. THE SERVICE WRITER EXCUSED HIMSELF AND TWENTY MINUTES LATER RETURNED WITH A TOYOTA SERVICE BULLETIN REFERRING TO THE SENSOR. THEY THEN ORDERED THE NEW SENSOR AND WE RENTED A CAR TO CONTINUE OUR TRIP. RETURNING FIVE DAYS LATER TO PICK UP THE VAN, WE WERE TOLD THE NEW SENSOR WAS INSTALLED AND A ZERO POINT CALIBRATION/ALIGNMENT PERFORMED. I PAID THE $692.00 AND DROVE AWAY. MY WIFE AND SON STAYED IN THE RENTAL CAR, SINCE THE A/C HAD MYSTERIOUSLY STOPPED WORKING WHEN THE INITIAL INCIDENT OCCURRED. WHILE FOLLOWING THEM HOME, THE TRACTION CONTROL/VSC ACTIVATED A TOTAL OF FOUR MORE TIMES. NO ONE KNOWS HOW TO FIX THIS PROBLEM. TOYOTA SHOULD RECALL AND FIX THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888415July 25, 2016
UNKNOWN OR OTHER
DASHBOARDS THAT GET STICKY, CRACKED, SHINY AND MELT IN HEAT AND HUMIDITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885212July 16, 2016
ELECTRONIC STABILITY CONTROL (ESC)
AT 108190 MILES I HAD THE FRONT END ALIGNED. THEY ATTACHED A SNAP ON ANALYZER AND DID A CODE LINK COMPUTER RESET. AS I LEFT, THE VSC LIGHT CAME ON AND WOULD NOT TURN OFF IN SPITE OF DOING A ZERO POINT CALIBRATION. I TOOK THE VEHICLE TO THE TOYOTA DEALER WHERE I BOUGHT THE VAN NEW ON 5/8/2003, HE RAN HIS DIAGNOSTICS, GOT NO ERROR CODES, AND CLAIMED THAT I NEEDED TO REPLACE BRAKE ACTUATOR ASSEMBLY AT A COST OF $2721. OUT OF WARRANTY. NO RECALL ON THIS MODEL. TOO BAD. OTHERS HAVE SEEN THIS PROBLEM ON OTHER 2004 TOYOTA'S. THE DANGER IS THAT AFTER THE LIGHT IS ON THE VEHICLE MAY DECIDE TO APPLY HARD BRAKING AT ANY TIME AND AT ANY SPEED. TOYOTA REDESIGNED THE SYSTEM IN 2005. I AM CONCERNED THAT THIS WILL HAPPEN TO ME. TOYOTA RECALLED SOME VEHICLES WITH THIS PROBLEM WITH THE VSC SYSTEM IN LATER MODELS, WHY NOT THE FIRST YEAR OF THE PROBLEM? I HAVE HEARD THAT THERE IS A SOFT RECALL FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884131July 11, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE VSC SENSOR IS ACTIVATING DURING NORMAL DRIVING CONDITIONS WITHOUT WARNING. THIS IS CAUSING THE VAN TO AGGRESSIVELY APPLY THE BRAKES AND LOSE ACCELERATION. THIS ISSUE MAINLY OCCURS WHEN TURNING DOWN WHILE GOING DOWN HILL, HOWEVER IT HAPPENS RANDOMLY IN OTHER INSTANCES AS WELL. I HAVE BEEN IN SEVERAL LIFE THREATENING INSTANCES WHERE THE BRAKES ARE BEING APPLIED WHILE TRAVELING THROUGH MOUNTAINS WITH LARGE SEMI TRUCKS BEHIND ME.. NEARLY CAUSING SEVERAL ACCIDENTS. MY RESEARCH POINTS TO A FEW THINGS THAT COULD POSSIBLY BE THE CULPRIT: THE YAW SENSOR STEARING WHEEL ROTATIONAL POSITION SENSOR VSC COMPUTER MODULE THIS VIDEO CAPTURES EXACTLY WHAT IS HAPPENING TO MY VEHICLE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=TGMJAFPIFKO I CANNOT FIND ANY INSTANCES WHERE THIS ISSUE WAS FIXED ONLINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883139July 6, 2016
TIRES, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
ON JUNE 17, 2016, I GOT INTO MY 2004 TOYOTA SIENNA XLE-IMS RAMPVAN (JOINT TOYOTA-IMS, FLOOR-LOWERED WHEELCHAIR VAN CONVERSION WITH RAMP). THERE WAS DEBRIS ON THE BACK SEAT (WHAT IN A NON-IMS SIENNA BE THE THIRD-ROW SEAT). I SAW TIRE BELTS STICKING UP FROM THE TREAD OF THE SPARE TIRE. THE TIRE HAD EXPLODED AND DEFLATED, STREWING DEBRIS FROM THE RUPTURED TIRE BELTS AND TREAD ON THE BACK SEAT. NOTE THAT IN THE IMS VERSION OF THE SIENNA, THE SPARE TIRE IS MOUNTED ON A BRACKET BEHIND THE BACK SEAT. THANKFULLY, NO ONE HAD BEEN IN THE VAN AT TIME OF EXPLOSION. THE RUPTURE OF THE TIRE COULD HAVE BEEN BEHIND THE HEAD OR NECK OF A PASSENGER SITTING IN THE LEFT-REAR POSITION. THE EXPLODED SPARE TIRE IS A FIRESTONE RADIAL TEMPA SPARE, T155/80R17 101M. IT IS THE ORIGINAL SPARE TIRE AND WAS INFLATED TO THE SPECIFIED 60 PSI. I STILL HAVE THE EXPLODED TIRE, WHICH I HAD DISMOUNTED AND REPLACED. I ALSO HAVE PHOTOS OF THE RUPTURED TIRED WHILE IT WAS STILL MOUNTED TO ITS BRACKET BEHIND THE BACK SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881742June 30, 2016
UNKNOWN OR OTHER
THE DRIVER'S SIDE FLAP WINDOW DETACHED FROM THE METAL FRAME, I CANT GET MY STATE INSPECTION TO PASS WITH THIS ISSUE, I HAVE MY WINDOW TAPED. IT IS SOMETHING A CANNOT FIX, IT IS UNBELIEVABLE THAT THIS COULD BE HAPPENING. THE FIX IS VERY EXPENSIVE AND I HAVE NO WAY TO PAY FOR THIS. IF THE WINDOW FALLS OFF COMPLETELY CAN CAUSE AN ACCIDENT. IT HAPPENED WHEN I WAS DRIVING TO WORK IN THE HIGHWAY I SUDDENLY HEARD AS IF MY WINDOWS WERE OPEN I LOOKED THORUGH MY REAR VIEW MIRROR AND THE WINDOW WAS WIDE APPART DUE TO THE WIND BUT BECAUSE IT WAS STILL ATTACHED TO THE HINGE AND THE SHADES WERE HOOKED TO THE GLASS IT DID NOT FALL OFF COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881658June 29, 2016
STRUCTURE:BODY
PASSENGER SIDE POWER SLIDING DOOR STUCK HALF-WAY DUE TO FRAYED POWER CABLE. DOOR CANNOT FULLY OPEN NOR FULLY CLOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876187June 23, 2016
STEERING
BEGINNING IN WINTER OF 2014, MY STEERING WHEEL BEGAN TO SQUEAK WHEN I TURNED IT AND SEEMED HARDER TO TURN. MY STEERING WHEEL DID THE SAME THING THIS PAST WINTER,2015. NOTICED SQUEAKING AND MORE DIFFICULTY TURNING WHEN JUST BEGINNING TO BACK OUT AND BEGINNING TO DRIVE FORWARD AND FOR A FEW BLOCKS AFTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875646June 21, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT FAILED TO PROPERLY RESTRAIN HER. WHILE DRIVING AND WHILE ALSO IN PARK, THE SEAT BELT WOULD RELEASE AND UNSECURED THE CONTACT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 113,310.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875011June 18, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
UNEXPECTED VEHICLE STABILITY CONTROL ACTIVATION WHILE DRIVING RESULTING IN AUTOMATIC BRAKING AND UNEXPECTED STEERING PULL. I HAVE BEEN EXPERIENCING THIS ISSUE OVER THE PAST 4-5 YEARS. THERE HAVE BEEN TIMES WHERE THIS ISSUE HAS LED TO ALMOST STRIKING VEHICLES AROUND ME. I HAVE BROUGHT THE VEHICLE TO A TOYOTA DEALERSHIP, BUT THEY HAVE NOT BEEN ABLE TO FIX THE ISSUE. ON SEVERAL ONLINE BULLETIN BOARDS, OTHER OWNERS OF TOYOTA SIENNA HAVE COMPLAINED REGARDING THE SAME ISSUE. I JUST READ IN THE NEWS THAT SIMILAR ISSUES ARE OCCURRING ON 2001-2002 TOYOTA SEQUOIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874648June 16, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY REAR DOOR IS NOT WORKING, I HAVE VISITED TWO TOYOTA DEALERSHIP AND THEY TOLD MY THE REAR LIFT GATE AND REAR HATCH LATCH BOTH OF THEM NEEDS TO BE REPLACE. WE DID THAT RELAPACEMT . THE PROBLEM HAS NOT BEING SOLVED, WE TRIED TO MAKE THE DOOR WORKING MANUALLY INSTEAD OF AUTOMATICALLY ALSO THIS WAY IS NOT HELPFUL. IT LOOKS LIKE WE REACHING TO CLOSED WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872436June 3, 2016
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE LIFTGATE STRUTS FRACTURED WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT WOULD NOT REPAIR THE VEHICLE BECAUSE THE EXTENDED WARRANTY COVERAGE EXPIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 143,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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