Toyota Sienna Complaints (2004)

2,062 consumer complaints on file.

#10208637November 11, 2007
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
THE REAR HATCH OPENS FINE BUT STARTS CLOSING AUTOMATICALLY (IT IS ELECTRIC) A FEW SECONDS AFTER IT OPENS ALL THE WAY WHEN COLD EVEN WHEN NO BUTTONS NOR THE DOOR ARE TOUCHED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208565November 10, 2007
EXTERIOR LIGHTING:HEADLIGHTS, STRUCTURE
HEADLIGHT, HID, PASSENGER SIDE. LENS FILLED WITH WATER (CONDENSATION?) AND WOULD NOT DRY. WATER WOULD ACTUALLY STREAM DOWN THE INSIDE OF THE LENS. SOON MY HID BULB STOPPED WORKING. DEALER WANTED $350.00 FOR A NEW BULB. I TOLD THE DEALER I HAD SWITCHED THE DRIVER AND PASSENGER BULBS AND THEY BOTH WORKED ON THE DRIVER SIDE AND NEITHER WORKED ON PASSENGER SIDE. DEALER THEN QUOTED $1,000 FOR NEW HEADLIGHT ASSEMBLY. DEALER TOLD ME THE WATER IN THE PASSENGER SIDE LENS WAS NORMAL BUT HAD NO EXPLANATION FOR WHY THE DRIVER SIDE WAS DRY. I DID AN INTERNET SEARCH AND ALSO CHECKED SIENNACLUB.ORG AND FOUND VERY MANY COMPLAINTS ABOUT WET PASSENGER SIDE LENSES AND PASSENGER SIDE FAILED HID BULBS. BY THE WAY, I BOUGHT A NEW SYLVANIA HID BULB, NEW IN THE BOX ON E-BAY FOR $45.00 (DEALER WANTED $350.00 FOR THE BULB!) TOYOTA CARE DENIED MY REQUEST FOR NO-CHARGE REPLACEMENT OF THE PASSENGER SIDE HEADLIGHT LENS ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208566November 10, 2007
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
OUR 2004 TOYOTA SIENNA XLE REAR DOOR DOES NOT STAY UP. IT RISES AUTOMATICALLY, HOLDS FOR A SECOND OR SO AND THEN STARTS CLOSING. IT TAKES A LOT OF FORCE TO STOP. IT HAS BEEN DOING IT FAIRLY CONSISTENTLY LATELY. THE FIRST OMINOUS SIGN WAS IN THE SUMMER WHEN IT WAS NOT OPENING AS HIGH AS IT USED TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208112November 7, 2007
SEAT BELTS:FRONT, SEAT BELTS:FRONT:RETRACTOR
DRIVER SEAT BELT FAILS TO RETRACT AS THE STRAP GETS CAUGHT IN THE OPENING WHERE IT RETRACTS. IT DID THIS ON RARE OCCASION UNDER WARRANTY BUT NOW DOES IT CONSTANTLY. THERE FORE THE SEAT BELT IS VERY LOOSE AND DOES NOT RESTRAIN THE OCCUPANT. THE REAR BELTS WERE RECALLED FOR THIS TYPE OF DEFECT AND WERE WORKING FINE AT THE TIME OF THE RECALL. THIS PROBLEM HAS BEEN IGNORED BY THE DEALER UNDER WARRANTY AND NOW THEY SIMPLY WORK IT FREE WHEN WE BRING IT IN, DESPITE US TELLING THEM THAT IT RECURS DAILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207894November 5, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
SINCE I BOUGHT IT, MY 2004 SIENNA BACK DOOR WON'T LIFT UP EASILY. I NEED TO LIFT IT UP. I NEED TO PULL HARD TO GET IT DOWN AND CLOSE. RIGHT AFTER 3 YEARS OF STRUGGLE, ONE OF THE AIR STRUT FAILED. IT WON'T GO IN AND THE ROD WAS BENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207855November 4, 2007
STRUCTURE:BODY:TAILGATE
2004 TOYOTA SIENNA OPENED BACK DOOR DROPPED UNEXPECTEDLY CAUSING MINOR HEAD INJURY AND PROPERTY DAMAGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207681November 1, 2007
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
I HAVE A2004 SIENNA XLE. LAST SUNDAY OCTOBER 28,2007 THE LIFT BACK DOOR WHEN OPENED (POWERED ) AND REACH IT'S HIGHEST POINT WHEN ALL OF A SUDDEN IT JERKED DOWNWARDS FORCEFULLY ND HIT MY HUSBAND(-TRYING TO PUT GROCERY). IT SHOULD HAVE STAYED UP. THE MILEAGE IS JUST 17,000+ EVEN THOUGH IT WAS BOUGHT JULY 2004. IT HAS SINCE NEVER WORKED. IT DOES OPEN BUT JERKS BACK DOWN AGAIN WHEN IT REACHED THE TOP. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10207499October 31, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE
WE HAVE A SIENNA 2004 LIMITED. BUT RECENTLY THE REAR DOOR CLOSED IT ITSELF AND HURT MY DAUGHTER AND SON. THE PROBLEM IS A SERIOUS THREAT TO SAFETY OF KID AND PLEASE MAKE A RECORD OF THIS PROBLEM. WE HOPE YOU MAY HELP TO FIND A SOLUTION TO THIS PROBLEM. BTW, THE CARD WAS NOT INVOLVED IN ANY SIGNIFICANT ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10207554October 31, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE
POWER LIFT GATE ON 2004 TOYOTA SIENNA DROPPED DOWN AND STRUCK DRIVER ON BACK OF NECK CAUSING INJURY. AS IN PAST, THERE WAS NO WARNING PRIOR TO LIFTGATE COMING DOWN APPROX 1-2 FEET. VEHICLE WAS REPAIRED TWO WEEK PRIOR BY DEALER, WITH NEW LIFTGATE STRUTS AND BRACKETS FOR SAME REPORTED PROBLEM. VEHICLE ONLY HAD 31,000 MILES AND WAS 3 MONTHS PAST 36 MONTH WARRANTY PERIOD. HAD TO REPAIR UNDER EXTENDED WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10207346October 29, 2007
STRUCTURE
DASHBOARD CRACKED ON THE RIGHT SIDE. DEALERSHIP ARRANGED REPAIR AT MY EXPENSE. SIX MONTHS LATER ANOTHER CRACK OF A 18" IN LENGTH APPEARED IN FRONT OF THE PASSENGER SIDE ABOVE THE GLOVE BOX. OLD CRACK IS ALSO VISIBLE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206840October 25, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
THERE IS 2 TO 3 SECONDS DELAY AND SLIGHT ACCELERATION LAG EVEN WHEN TAKING OFF FROM A STOP. COUPLE OF TIMES I WAS CLOSE TO RUN INTO ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206903October 25, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE STRUTS ON THE REAR DOOR THAT SUPPORT THE LIFT GATE FAILED. THE LIFT GATE COULD BE OPERATED MANUALLY OR ELECTRONICALLY. THE REAR DOOR CLOSES ON THE PERSON UNDER THE DOOR, BUT THERE HAVE BEEN NO INJURIES. THERE IS AN OPEN INVESTIGATION (EA06020). THE CURRENT MILEAGE WAS 37,302 AND FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206724October 24, 2007
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TOYOTA PRE-2007 TPMS (TIRE PRESSURE MONITORING SYSTEM) DESIGN FLAW. IT ONLY WORKS WHEN YOU "SUDDENLY LOSE PRESSURE" WHILE VEHICLE IS MOVING ABOVE 20 MPH. IT DOES NOT DETECT TIRE PRESSURE LOSS ANY OTHER TIME, EVEN IF ONE TIRE IS AT ZERO PSI AND YOU START DRIVING, OR IF YOU HIT A NAIL AT A RED LIGHT AND TIRE PRESSURE WENT TO ZERO BEFORE THE LIGHT TURNED GREEN WHEN YOU START MOVING AGAIN. COMPOUNDED WITH RUN-FLAT TIRES, THE DRIVER MAY NEVER KNOW THEY HAVE A FLAT UNTIL THE TIRE EXPLODES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206828October 24, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE
POWER LIFT GATE UNEXPECTEDLY CLOSES UPON OPENING AND HAS CLOSED ON THE PERSON STANDING THERE. AND HAS ON OCCASION NOT REPELLED BACK AFTER MAKING STRONG CONTACT WITH THE PERSON STANDING THERE. AS A RESULT, THE INDIVIDUAL HAD TO QUICKLY SQUEEZE THEIR WAY OUT WHILE THE LIFT GATE CONTINUED TO CLOSE COMPLETELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206837October 24, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
IN WINTER TIME, ONLY REAR VENTS BLOW COLD AIR EVEN IF THE REAR THERMOSTAT SWITCH ON RED COLOR. DEALER INSPECTED AND SAID THAT IS NORMAL. LEAVE THE VAN RUNNING FOR 25 TO 40 MINUTES UNTIL GET WARM AIR. ALL LAST WINTER I HAD TO TURN OFF REAR VENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206664October 23, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
OUR VAN HAS POWER SLIDING DOORS. IN THE SUMMER OF 2006, THE DRIVER SIDE DOOR WAS OPENING WHEN THE CABLE SNAPPED. THE VAN WAS TAKEN TO THE LOCAL DEALER WHO WAS ABLE TO GET TOYOTA TO SUPPLY THE PART ($1,000) AND CHARGED APPROX. $300 FOR LABOR TO INSTALL NEW MOTOR & CABLE ASSEMBLY EVEN THOUGH THE VAN WAS OUT OF WARRANTY (APPROX. 65,000 MILES). IN THE SUMMER OF 2007, THE PASSENGER DOOR WAS OPENING WHEN THE CABLE ALSO SNAPPED. THE SAME DEALER TOLD US TO CONTACT TOYOTA DIRECTLY, WHICH I DID. THEY HAD US GO BACK TO THE DEALER WHO INFORMED US THAT IT WAS OUT OF WARRANTY AND WOULD NOT BE COVERED. CONTACTED TOYOTA AGAIN BUT WAS TOLD THE SAME INFORMATION THAT IT WAS NOT COVERED AND OUT OF WARRANTY. (APPROX. 90,000 MILES) *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206449October 21, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
THE REAR LIFTGATE STRUTS ON OUR 2004 TOYOTA SIENNA FAILED TO HOLD UP THE BACK TAILGATE. IT COLLAPSED ON MY WIFE AND BRUISED HER NECK. SHOULD THIS HAVE HAPPENED TO A SMALL CHILD I THINK WITH THE WEIGHT OF THIS DOOR COULD SEVERELY INJURY. WE HAVE NOT REPLACED THESE SHOCKS YET AS THEY ARE VERY EXPENSIVE. WE DO NOT USE TAILGATE WITHOUT SOMEONE TO HOLD IT UP. TOYOTA NEVER MENTIONED THAT THERE WAS A PROBLEM WITH THESE LIFTGATES OR HAVE EVEN UPGRADED THE REPLACEMENTS SO THIS WILL NOT HAPPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10206467October 21, 2007
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
NO WARNING GIVEN. DRIVER'S DOOR CHECK (NOT SURE IF THAT IS TECHNICAL NAME- NOT THE HINGE) STARTED MAKING POPPING AND CLUNKING NOISE WHEN OPERATING DOOR. TRIED LUBE, NO IMPROVEMENT. TOOK TO DEALER AND THEY SAID THE WELD MUST BE BROKE. THEY AGREED TO FIX IT UNDER WARRANTY EVEN THOUGH WE ARE JUST OUT OF THE WARRANTY PERIOD. BODY SHOP CALLED TO TELL US IT CANNOT BE FIXED, BROKEN TOO BADLY. THEY WILL HAVE TO REPLACE THE DOOR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206283October 19, 2007
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TIRE PRESSURE MONITORING SYSTEM DOES NOT WORK. THREE TIMES IN THE LAST 2 YEARS I FOUND ZERO TIRE PRESSURE IN ONE OF THE TIRES ON OUR 2004 TOYOTA SIENNA XLE AWD AND THE TIRE PRESSURE MONITORING SYSTEM GAVE ABSOLUTELY NO WARNING. REPORTING IT TO 2 DIFFERENT TOYOTA DEALERS, THEY SAID NOTHING IS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206180October 18, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TOYOTA SIENNA 2004 LIFTGATE SLIPPED DOWN AND HIT CAR OWNER IN THE HEAD WHILE UNLOADING GROCERIES FROM TRUNK. NOW, IT SLIPS DOWN EVERY TIME WE OPEN IT. THIS IS DANGEROUS. CALLED TOYOTA AND THEY TOLD US THERE WAS NOTHING THEY COULD DO ABOUT IT. CONTACTED OUR TOYOTA REPAIR SHOP TO SCHEDULE REPAIR. IS THIS DEFECT STILL UNDER INVESTIGATION? PLEASE INFORM. THANK YOU. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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