Toyota Sienna Complaints (2004)

2,062 consumer complaints on file.

#10243917September 29, 2008
STRUCTURE:BODY:DOOR
'04 TOYOTA SIENNA XLE DRIVER SIDE, PASSENGER SLIDING DOOR FAILURE WITHOUT WARNING OR INCIDENT. CABLE BROKEN AND HANGING FROM REAR END OF DOOR. DOOR ONLY OPENS A FEW INCHES WITH BRUTE STRENGTH. DIAGNOSIS BY TOYOTA SERVICE NOT COMPLETE. ERNIE PALMER TOYOTA OF JACKSONVILLE SAYS NOT UNDER WARRANTY AND THAT THEY HAVE NEVER HEARD OF THIS TYPE INCIDENT. I SEE MANY COMPLAINTS FOR THIS MODEL ONLINE. IS THIS A MFGR. DEFECT THAT TOYOTA SHOULD COVER? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243149September 23, 2008
STRUCTURE:BODY:DOOR
MY 2004 TOYOTA SIENNA XLE HAS THE DRIVER'S SIDE AUTOMATIC SLIDING DOOR (FOR PASSENGERS IN THE BACK) THAT OCCASIONALLY WILL NOT OPEN, OTHER TIMES WILL NOT CLOSE, AND SOMETIMES AFTER OPENING IT WILL CLOSE UNCOMMANDED. IN MY OPINION THIS IS DEFINITELY A SAFETY ISSUE THAT TOYOTA IS UNWILLING TO RECOGNIZE. THIS PROBLEM IS WIDELY REPORTED BY SEVERAL TOYOTA SIENNA OWNERS. EVIDENTLY THE AUTOMATIC DOOR HAS A MECHANISM THAT WILL PREVENT THE DOOR FROM OPENING, OR CLOSE IT AUTOMATICALLY IS ALREADY OPEN IF IT "THINKS" THE FUEL CAP IS OPEN. LUCKILY MY KIDS WERE NOT INJURED, BUT HAD THEY BEEN STANDING NEAT THE DOOR THEY WOULD HAVE BEEN TRAPPED BY IT. ALSO, SHOULD A RAPID ESCAPE FROM THE CAR BE NECESSARY, IT WOULD BE IMPOSSIBLE TO USE THE PASSENGER SLIDING DOOR AS AN EMERGENCY EXIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243152September 23, 2008
FUEL SYSTEM, GASOLINE, STRUCTURE
AFTER OPENING AND CLOSING THE FUEL CAP DOOR ON THE 2004 SIENNA CAUSES THE DRIVER SIDE SLIDING DOOR TO INTERMITTENTLY JAM AND NOT OPEN. THIS HAS HAPPENED SEVERAL TIMES IN THE PAST 2 YEARS. TO FIX, ONE MUST SQUEEZE HAND INTO DOOR CRACK AND PUSH DOWN THE LEVER THAT IS STOPPING THE DOOR FROM SLIDING. SOMETIMES THIS JAM CAUSES THE DOOR TO NOT CLOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243153September 23, 2008
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TPMS ON 2004-2006 TOYOTA SIENNA AWD MODELS DOES NOT MONITOR LOW TIRE PRESSURE PROPERLY. IT ONLY WORKS WHEN THE TIRE GOES TO ZERO PSI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243168September 23, 2008
STRUCTURE:BODY:DOOR
TOYOTA SIENNA SLIDING DOORS DO NOT WORK PROPERLY AND COST OVER $1,600.00 TO FIX EACH DOOR. I JUST HAD THE DRIVER SIDE REPLACED. NO ONE EXPLAINED WHAT WAS WRONG. NOW THE RIGHT SIDE DOES NOT WORK PROPERLY. IT KEEPS CLICKING AND CLACKING. I HAVE TO MANUALLY OPEN IT PART WAY FOR IT TO CATCH ON. I HAVE TO ALSO MANUALLY CLOSE IT PART WAY TO CATCH ON. I'M AFRAID SOMETHING BAD IS GOING TO HAPPEN. I'M TRYING TO SAVE UP $2,000.00 TO GET IT FIXED. I WILL NOT BUY ANOTHER SIENNA AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242961September 19, 2008
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
I HAVE AN 04 TOYOTA SIENNA WITH POWER SLIDING DOORS. THE LEFT SLIDING DOOR CABLE SNAPPED AND STOPPED OPENING AUTOMATICALLY. THE CABLE WAS HANGING ON THE OUTSIDE. IT WAS FRAYED AND RUSTY. THE DOOR NOW IS NOT FUNCTIONAL BY MANUAL OR ELECTRIC. WHEN I TOOK THE VEHICLE TO THE TOYOTA DEALERSHIP, I WAS TOLD THAT THE REPAIR COST WAS $2498.00 AND THAT THE MOTOR, MOUNTING BRACKETS AND OTHER VARIOUS PARTS WOULD NEED TO BE REPLACED. I HAVE A HARD TIME SWALLOWING THE THOUGHT OF THIS COST CONSIDERING THE CABLE IS RUSTED AND BROKE IN HALF WITH NO FAULT OF MY OWN. ALTHOUGH I AM OUT OF WARRANTY PERIOD, I WOULD THINK THIS PROBLEM, WOULD NEED TO BE CONSIDER OR LOOKED INTO AS A RECALL FOR THIS VEHICLE CONSIDERING IT IS A VERY COMMON COMPLAINT WITH 04 SIENNA'S. YOU WOULD LIKE THAT WITH THE COST OF THE VEHICLE, SOMETHING LIKE A RUSTY CABLE CORD WOULD NOT NEED TO BE WORRY. NOR WOULD HAVING TO PAY AN ADDITIONAL $2500 OUT OF POCKET TO CORRECT A VEHICLE DEFECT. I HAVE HAD 4 TOYOTA VEHICLES NOT INCLUDING THIS ONE. I CURRENTLY HAVE AN 04 XLE LIMITED SIENNA AND PAID A LARGE AMOUNT OF MONEY FOR THIS VEHICLE NOT THINKING THAT A TOYOTA NOR THE MODEL WOULD NEED AN EXTENDED WARRANTY. ANY CONSIDERATION IN THIS MATTER WOULD BE GREATLY APPRECIATED. I HAVE A SPOUSE WHO IS SERVING 15 MONTHS IN IRAQ TO TRY AND MAKE A DIFFERENCE IN OUR SOCIETY AND IT IS A SHAME THAT I CAN NOT GET ANY ASSISTANCE OR HELP WITH AN ISSUE THAT SEEMS TO BE A MANUFACTURER DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242813September 18, 2008
STRUCTURE:BODY:DOOR
I HAVE A 2004 TOYOTA SIENNA XLE LIMITED EDITION MINI VAN. IT HAS BEEN INTO THE DEALER BEFORE BECAUSE THE POWER SLIDING DOORS WOULD FREEZE UP IN THE WINTER AND YOU COULD NOT GET IT OPEN. NOW IT IS SUMMER TIME AND THE WIRING THAT ALLOWS THE POWER SLIDE DOOR TO SLIDE JUST SNAPPED! MY 5 YEAR OLD SON OPENED THE DOOR BY PUSHING THE BUTTON AND SNAP! THEN THE DOOR WAS PARTIALLY OPEN AND DIDN'T WANT TO CLOSE ALL THE WAY YET WOULDN'T SLIDE OPEN EITHER. UPON INSPECTION OF THE WIRING IT APPEARS WEATHERED. MEANING RUSTED. WHEN I CALLED THE DEALERSHIP I WAS TOLD IT WOULD BE $1200 FOR THE PART. WHEN I COMPLAINED ABOUT THE PRICE I WAS TOLD THE OPTION WAS TO NOT USE THE DOOR. WELL OF COURSE THAT IS AN OPTION BUT NOT A VERY GOOD ONE. WHAT IS THE POINT OF HAVING POWER SLIDING DOORS IF YOU CAN'T USE THEM. AND IF THIS IS THE CASE FOR THE POWER SLIDING DOOR ON THE LEFT THEN HOW LONG BEFORE THE POWER SLIDING DOOR ON THE RIGHT DOES THE SAME? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242875September 18, 2008
STEERING
STEERING PROBLEMS WITH MY 2004 TOYOTA SIENNA . THE TURNING OF THE STEERING WHEEL HAS BECOME TOUGHER. TAKING TURNS IS EXTREMELY DIFFICULT AND LOSS OF STEERING CONTROL DEALER IS REPAIRING AT A COST OF 598.00 AND IT COULD BE MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242209September 15, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING LESS THAN 30 MPH IN THE RIGHT LANE, THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE ALMOST CRASHED INTO THE MEDIAN. THE CONTACT STEERED TO THE LEFT AND THE VEHICLE SUDDENLY BEGAN TO ACCELERATE UNEXPECTEDLY. HE ATTEMPTED TO AVOID ONCOMING TRAFFIC, BUT WAS UNABLE TO SLOW THE VEHICLE DOWN OR COME TO A COMPLETE STOP. THE CONTACT PULLED INTO A PARKING LOT AND THE VEHICLE CRASHED INTO A CAR WASH. THE CRASH OCCURRED WHILE THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE IS CURRENTLY AT A SALVAGE YARD PROVIDED BY THE INSURANCE COMPANY. THE DRIVER SUSTAINED A FRACTURED STERNUM AND THE FRONT PASSENGER NEEDED 12 STITCHES IN HER RIGHT HAND. THE TWO REAR PASSENGERS WERE UNINJURED. A POLICE REPORT WAS FILED. THE CONTACT CONDUCTED ONLINE RESEARCH, BUT FOUND NO RECALLS FOR THE VEHICLE. HE DID, HOWEVER, FIND AN INVESTIGATION PERTAINING TO THIS FAILURE, BUT IT HAD BEEN CLOSED WITHOUT ANY RECALLS ISSUED. THE CURRENT AND FAILURE MILEAGES WERE 30,000. UPDATED 10/16/08 *BF UPDATED 10/20/08. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10242024September 12, 2008
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
THE POWER PASSENGER SIDE SLIDING DOOR ON MY 2004 TOYOTA SIENNA LE WITH JUST OVER 50,000 BECAME JAMMED IN THE OPEN POSITION DUE TO A CABLE RUSTING AND BREAKING. THIS RESULTED IN HAVING TO DRIVE WITH CHILDREN IN THE VEHICLE WITH THE DOOR OPEN. ONCE A SECOND FRAYING CABLE WAS CUT, THE DOOR IS NOW IN STUCK IN THE LOCKED POSITION AND OCCUPANTS HAVE TO ENTER THE VEHICLE FROM THE DRIVERS DOOR WHICH FACES TRAFFIC. WORKING ON GETTING THIS PROBLEM FIXED, BUT TOYOTA IS AWARE OF THE PROBLEM SINCE THEIR IS A TSB EL004-04, BUT IS NOT HELPING IN GETTING IT DONE. INITIAL ESTIMATES ARE OVER $2000. THIS PROBLEM SHOULD BE CLASSIFIED AS A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241744September 10, 2008
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
THE SLIDING DOORS ON MY 2004 TOYOTA SIENNA FREEZE UP IN THE WINTER. THIS CONCERNS ME BECAUSE I CAN NOT OPEN THE DOORS. THEREFORE MY CHILDREN NEED TO CLIMB INTO THE FRONT OF THE VAN TO GET OUT OR CLIMB IN THE BACK AND EXIT THE VEHICLE THROUGH THE HATCHBACK. THEY MUST ALSO ENTER THE VAN THROUGH THE FRONT DRIVER'S DOOR OR THE FRONT PASSENGER DOOR. IN THE EVENT OF AN EMERGENCY, MY CHILDREN WILL BE AT RISK BECAUSE THEY ARE NOT ABLE TO EXIT THE VEHICLE PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241659September 9, 2008
STRUCTURE:BODY:DOOR
I HAVE OWNED TOYOTAS ALL MY LIFE, SO WHEN I BOUGHT MY 2004 TOYOTA SIENNA XLE, I THOUGHT I WAS GETTING A QUALITY MINI VAN. BEGINNING IN JULY 2007, THE AUTOMATIC DOORS ON BOTH SIDES BEGAN NOT WORKING. SOMETIMES THEY WOULD CLOSE, SOMETIMES I WOULD MANUALLY HAVE TO SHUT THEM. I BROUGHT THE VAN TO TOYOTA AND WAS TOLD THAT IT WOULD BE $1500 PLUS TO FIX IT. NOT IN MY BUDGET, I DECIDED TO DEAL WITH THE PROBLEM. A YEAR LATER, MY VAN WAS IN FOR IT'S 60,000 MILE CHECK UP AND I WAS TOLD THAT THE HINGES ON THE DOORS NEEDED REPLACING AND IT WOULD COST $500. I REPORTED THIS DISCREPANCY TO THE SERVICE MANAGER AND WAS GIVEN THE RUN AROUND AS TO WHAT THE PROBLEM WITH THE DOORS REALLY IS. I STILL HAVE THE PROBLEM AND I HOPE THAT THIS IS NOT THE BEGINNING OF A SERIES IN COSTLY REPAIRS THAT I WILL HAVE TO MAKE. MAYBE IT'S TIME TO TRADE IN MY MINI VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241310September 8, 2008
SEAT BELTS, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 40 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT STOP. THERE WERE 30-40 YARDS BETWEEN THE CONTACT'S VEHICLE AND THE PRECEDING VEHICLE. THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD. THE BRAKES GRABBED MOMENTARILY, BUT THEN BECAME "MUSHY." THE CONTACT CRASHED INTO THE PRECEDING VEHICLE AND CAUSED INJURIES TO THE OCCUPANT IN THE OTHER VEHICLE. THE PASSENGER'S SEAT BELT DID NOT ENGAGE PROPERLY, CAUSING THE PASSENGER TO STRIKE THE DASHBOARD AND SUSTAIN MINOR INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 55,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10241311September 8, 2008
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 40 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT STOP. THERE WERE 30-40 YARDS BETWEEN THE CONTACT'S VEHICLE AND THE PRECEDING VEHICLE. THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD. THE BRAKES GRABBED MOMENTARILY, BUT THEN BECAME "MUSHY." THE CONTACT CRASHED INTO THE PRECEDING VEHICLE AND CAUSED INJURIES TO THE OCCUPANT IN THE OTHER VEHICLE. THE PASSENGER'S SEAT BELT DID NOT ENGAGE PROPERLY, CAUSING THE PASSENGER TO STRIKE THE DASHBOARD AND SUSTAIN MINOR INJURIES. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 55,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10241217September 7, 2008
STRUCTURE:BODY:DOOR
PROBLEM WITH SLIDING DOORS WITHOUT WARNING PASSENGER SIDE SLIDING POWER FEATURE STOPPED WORKING. THERE WAS A BROKEN CABLE HANGING FROM REAR PASSENGER WINDOW. WHEN DOOR WAS OPENED AGAIN BY HANDLE THERE WERE SOUNDS OF PARTS BREAKING INSIDE DOOR. TOOK THE VAN TO TOYOTA DEALERSHIP THEY SAID THEY HAD NEVER SEEN THE PROBLEM BEFORE, WE WOULD HAVE TO PAY FOR REPAIR. APPROXIMATELY 1 YEAR LATER THE DRIVERS SIDE SLIDING DOOR WENT, SAME PROBLEM. I NOW USE BOTH DOORS MANUALLY AND HAVE THE POWER FEATURE TURNED OFF I CAN'T AFFORD TO HAVE THE DOORS POWER FEATURE REPAIRED, APPROXIMATELY $ 3600.00. I CONTACTED TOYOTA BOTH TIMES THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT IT. I'VE SEEN MANY COMPLAINTS ABOUT THIS ON THE INTERNET AND CAN'T BELIEVE TOYOTA WILL DO NOTHING FOR US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241174September 6, 2008
LATCHES/LOCKS/LINKAGES
2004 TOYOTA SIENNA VAN. AUTOMATIC DOOR OPENER GOT HUNG UP IN THE CABLE THAT IT USES TO OPEN AND CLOSE ITSELF. DOOR WILL NOT CLOSE MANUALLY OR AUTOMATICALLY. CABLE HAS BECOME ENSNARLED AND TANGLED IN THE MECHANISM ALTHOUGH THE CABLE IS STILL INTACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241188September 6, 2008
SERVICE BRAKES, HYDRAULIC
DRIVING OUR '04 SIENNA AT ABOUT 30-40 MPH IN FLOW WITH TRAFFIC WITH ABOUT 30-40 YARDS OF SEPARATION HAD TO BRAKE FOR SUDDENLY STOPPING TRAFFIC IN FRONT WHEN BRAKE PEDAL WENT TO THE FLOOR WITH SHOCKING MUSHINESS FAILING TO STOP IN TIME RESULTING IN TOTALING OF OUR VEHICLE AND SIGNIFICANT DAMAGE TO VEHICLE WE STRUCK. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10241202September 6, 2008
STRUCTURE, LATCHES/LOCKS/LINKAGES
2004 TOYOTA SIENNA MINIVAN - AUTOMATIC DOOR CABLE BECOME JAMMED CAUSING THE DOOR TO NOT CLOSE (AND AS A RESULT MAKING THE CAR UNDRIVABLE - SAFETY ISSUE). IN ORDER TO CLOSE THE DOOR THE CABLE HAD TO BE CUT. A SIMPLE SEARCH WILL FIND DOZENS OF SIMILAR COMPLAINTS ABOUT THESE CABLES SNAPPING OR BECOMING JAMMED RESULTING IN REPAIR BILLS OF BETWEEN $1500 AND $2000. THIS DEFECT NEEDS TO BE ADDRESSED BY THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241163September 6, 2008
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
LEFT REAR MANUAL SLIDING DOOR ON 2004 TOYOTA SIENNA MINIVAN WILL NOT OPEN FROM INSIDE OR OUT. 1ST OCCURRENCE WAS APPROXIMATELY AUGUST 2007. WAS REPAIRED AND BROKE AGAIN APPROXIMATELY MAY 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241020September 5, 2008
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
POWER SIDE DOOR CABLE SNAPPED MAKING IT DIFFICULT TO OPEN DRIVER SIDE SLIDING DOOR AND EXTRACT CHILD FROM CHILDSEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sienna