Toyota Sienna Complaints (2004)

2,062 consumer complaints on file.

#10968659March 27, 2017
SERVICE BRAKES, STEERING
WHILE DRIVING THE VSC COMES ON RANDOMLY. CAUSING THE VEHICLE TO TRY TO PULL INTO ONCOMING TRAFFIC. IT HAPPENS QUITE A BIT AND IS POTENTIALLY DEADLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956157February 21, 2017
SEAT BELTS
THE FRONT DRIVER AND PASSENGER SIDE SEAT BELTS DO NOT RETRACT. HAVE TO YANK THEM AND TRY ALL KINDS OF THINGS TO GET THEM TO RETRACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947829January 26, 2017
AIR BAGS
MY CAR WAS MOVING AT 5 MPH GOING INTO A PARKING LOT WHEN A HIGH SPEEDING TRACK JUMPED OUT OF HIGHWAY, HIT MY CAR STRAIGHT ON THE RIGHT SIDE,THE STRONG IMPACT CAVED THE SIDE DOOR MORE THAN ONE FOOT,CURTAIN AIR BAGS OR ANY AIR BAGS IN THE CAR,DID NOT DEPLOY.$7000 IN DAMAGE REPAIR,$6000 IN MEDICAL BILLS. INJURIES SUSTAINED COULD HAVE BEEN AVOIDED IF AIR BAGS DEPLOYED. INCIDENT WAS REPORTED TO TOYOTA MANY MONTHS AGO,AND BEING IGNORED.....UPDATED 03/29/17 *BF *TR *CN
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10940130January 6, 2017
VEHICLE SPEED CONTROL, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE DRIVING AT 55 MPH OR FASTER, GENERALLY ON A RIGHT HAND BEND, THE VSC WILL ACTIVATE PULSING THE BRAKE AND VIOLENTLY PULLING THE CAR TO THE LEFT AND TOWARDS ONCOMING TRAFFIC. THE SKID LIGHT GOES ON, AND THE CAR BEEPS UNTIL YOU ARE OUT OF THE TURN AND THEN IT GOES AWAY. THIS PROBLEM HAS BEEN INTERMITTENT FOR ABOUT 6 MONTHS BUT HAS GOTTEN MUCH WORSE AND MORE FREQUENT IN THE PREVIOUS 2 MONTHS. IT HAS BEEN TO THE DEALERSHIP SEVERAL TIMES AND THEY DO NOT KNOW WHAT TO DO. THERE ARE NO ERROR CODES. THE BEST THEY CAN SAY IS "YOU'RE GOING TO FAST..." WHICH IS A WHOLLY UNACCEPTABLE ANSWER CONSIDERING WE ARE GOING THE SPEED OF TRAFFIC AND NO MORE THAN 0-10 OVER THE SPEED LIMIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938729December 30, 2016
SEAT BELTS
DRIVER'S SIDE SEAT BELT ONCE ENGAGED IN CLIP IT KEEPS ON COMING OFF. SOMETIMES IT TAKES SEVERAL TIMES FOR SEAT BELT TO STAY ENGAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936089December 18, 2016
SEAT BELTS
WAS GETTING INTO VAN TO DRIVE AND PULLED THE SEATBELT ACROSS MY CHEST, IT WAS SLACK SO PULLED A LITTLE MORE TO GET IT TO RETRACT AND COME OUT, IT WOULD NOT, KEPT COMING OUT AND STUCK ALL THE WAY OUT NOW. WOULD NOT GO BACK IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929797December 4, 2016
ELECTRICAL SYSTEM
THE RIGHT SIDE ELECTRIC SIDE DOOR WILL NOT SLIDE ALL THE WAY BACK. IN A STATIONARY POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929798December 4, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
RIGHT SIDE SLIDING DOOR OPERATES SPORADICALLY, NOT OPENING ALL THE WAY TO LOCK IN PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929561December 2, 2016
ELECTRICAL SYSTEM
ON AUGUST 29, 2016 WE WERE AWOKEN BY THE FIRE DEPARTMENT AT 3:30AM LETTING US KNOW OUR 2004 TOYOTA SIENNA WAS ON FIRE IN THE DRIVEWAY. THEY WERE ABLE TO BREAK INTO THE VAN AND CONTAIN THE FIRE BUT THE VEHICLE WAS COMPLETELY BURNT UP ON THE FRONT RIGHT SIDE AND A TOTAL LOSS FOR OUR FAMILY. IT APPEARED TO BE AN ELECTRICAL FIRE UNDER THE DASHBOARD. WE FILED A COMPLAINT/CLAIM WITH TOYOTA THE FOLLOWING WEEK AND AS OF DECEMBER 2, 2016, STILL HAVE NOT GOTTEN A RESOLUTION AND HAVE NOT BEEN CLEARED BY TOYOTA TO EVEN TOW THE VEHICLE. WE HAVE PLACED NUMEROUS CALLS TO THEIR CUSTOMER SERVICE DIVISION. INITIALLY, WE WERE TOLD CLAIMS DEPARTMENT HAS UP TO 30 BUSINESS DAYS TO RESPOND TO THE CLAIM. ONCE WE EXCEEDED THE 30 BUSINESS DAYS ' WE CONTACTED AGAIN AND WERE THEN TOLD THEY 'TYPICALLY' TAKE 30 DAYS BUT IT COULD BE LONGER. PREVIOUSLY - TOYOTA SENT OUT A FIRE INVESTIGATOR IN OCTOBER. IN A FOLLOW UP CALL TO THAT INVESTIGATOR BY US ' HE CONFIRMED HE TURNED OVER HIS FINDINGS TO TOYOTA AND LET US KNOW THAT THE CAUSE WAS UNABLE TO BE DETERMINED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10929020December 1, 2016
POWER TRAIN
ON MAY 2, 2016, THE DRIVER SUDDENLY LOST ALL ABILITY TO SHIFT THE 2004 TOYOTA SIENNA MINIVAN'S AUTOMATIC TRANSMISSION, AND THEREFORE OPERATE THE VEHICLE, UPON ATTEMPTING TO SHIFT FROM *D* TO *R*, I.E., DRIVE TO REVERSE. THE VEHICLE WAS STATIONARY AT THE TIME, WHILE PREPARING TO PULL INTO A SPACE IN A PARKING LOT. THE ROOT CAUSE OF THE EVENT WAS THE VEHICLE'S SHIFT CABLE HAD BROKEN AT THE CABLE'S TERMINATION WITH EITHER THE SHIFT LEVER OR THE TRANSMISSION. REPAIR REQUIRED REPLACEMENT OF THE DEFECTIVE CABLE, TOYOTA PART NUMBER 33820-08020. THE SUDDEN INABILITY TO SHIFT THE TRANSMISSION CAUSED THE DRIVER TO BE STRANDED, OBSTRUCTING OTHER VEHICLE TRAFFIC. IF THIS EVENT HAD OCCURRED IN TRAFFIC, SUCH AS WHEN ATTEMPTING TO PARALLEL PARK, THE DISABLED VEHICLE WOULD HAVE PRESENTED A COLLISION DANGER TO THE DRIVER AS WELL AS TO OTHER VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925829November 16, 2016
STRUCTURE
2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR CRACKED/STICKY/MELTING DASHBOARD RECALL. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925272November 9, 2016
STRUCTURE:BODY
RIGHT PASSENGER SLIDING DOOR WILL NOT SHUT MECHANISM INSIDE APPEARS TO HAVE BROKEN. OCCURRENCE HAPPENED GETTING OUT OF VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923716November 1, 2016
ELECTRICAL SYSTEM
POWER SLIDING SIDE DOORS, BOTH PASSENGER AND DRIVE SIDES, DO NOT WORK. I HAD THE DEALER REPAIR THE DRIVER'S SIDE A FEW YEARS AGO FOR ABOUT $1,600. LAST YEAR, THE PASSENGER SIDE DOOR STOPPED WORKING. I DON'T WANT TO PAY ANOTHER $1,600 TO HAVE THIS DOOR REPLACED GIVEN ALL THE COMPLAINTS THAT I SEE ON THE WEB REGARDING THIS ISSUE AS I AM CONCERNED THIS WILL BREAK AGAIN. BASICALLY, WE DON'T USE THE PASSENGER SIDE DOOR ANYMORE, BECAUSE WE ARE AFRAID IT WILL GET STUCK AND WE WON'T BE ABLE TO CLOSE IT; WHICH IS WHAT HAPPENED WITH THE DRIVER SIDE DOOR. THIS SEEMS TO BE A SERIOUS SAFETY ISSUE. MANY PEOPLE ARE CLAMORING FOR A SAFETY RECALL; 1) HTTPS://WWW.FACEBOOK.COM/TOYOTA-SIENNA-FAULTY-POWER-SLIDING-DOORS-233250320033754/; 2) HTTP://REPAIRPAL.COM/PROBLEM-WITH-DOOR-MECHANISM-IN-ELECTRIC-SLIDING-DOORS-992
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917438October 19, 2016
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HEARD A LOUD NOISE AND LOST STEERING CONTROL. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT PULLEY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,321.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911200October 3, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
IN GROCERY STORE PARKING LOT ,PUT GROCERIES IN DRIVER SIDE BACK POWER SLIDING DOOR . WENT TO SHUT AND DOOR WOULD NOT SHUT ALL THE WAY . IT WAS STUCK .FINELY GOT IT SHUT AFTER ,ABOUT 30 MINUTES .GOT HOME POWER CABLE HAD BROKEN RUSTED AND FRAYED .RECALL WAS FOUND ,BUT TOYOTA WILL NOT FIX !!! THIS HAPPEN 2YRS. AGO 2014 & STILL TRYING TO GET THIS RECALL FIXED ..THEY SAID I HAD TO MANY MILES ON THE VAN ,THAT I GOT IN 2011.. IT HAD 146,892 MILES WHEN THE DOOR CABLE BROKE & WAS INSPECTED . THIS IS VERY DANGEROUS .I WILL NOT LET ANY CHILDREN SIT NEXT TO THAT BROKEN POWERED BACK DRIVER SLIDING DOOR !! THIS SHOULD BE A MANDATORY RECALL !! MILES SHOULD NOT BE A CONCERN ! LIFE OF A PERSON SHOULD BE . I'M STILL FIGHTING TO GET THIS FIXED & IT'S 2016 .. BROKEN ,RUSTED & FRAYED POWER CABLE NOT FUNCTIONAL & INOPERATIVE & CAN BE VERY DANGEROUS ! BECAUSE IT'S POWERED WITH OR WITHOUT THE AUTOMATIC DOOR FEATURE .TOYOTA NEEDS TO UP DATE THIS RECALL TO A SAFETY MANDATORY RECALL WITH NO LIMITS !!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911041October 2, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
MY REAR HATCH WONT OPEN WITH BUTTON UP FRONT OR REMOTE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910469September 29, 2016
ELECTRONIC STABILITY CONTROL (ESC)
VSC LIGHT TURNED ON AFTER FRONT WHEEL ALIGNMENT, TWO DEALERS CANNOT MAKE IT GO OFF. IT APPEARS THAT STABILIZATION WAS NOT WORKING FOR SOME TIME. LIGHT ONLY APPEARED AFTER ALIGNMENT PROCEDURE. ELECTRONICS ARE PART OF A $2700 ABS MODULE. ABS WORKS. NO INDICATION OF THE LACK OF VSC IS A SAFETY ISSUE. OTHERS HAVE SEEN THIS PROBLEM. APPARENTLY TOYOTA REDESIGNED THE SYSTEM FOR THE NEXT YEAR'S MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910418September 28, 2016
ELECTRONIC STABILITY CONTROL (ESC)
I JUST BOUGHT A 2004 TOYOTA SIENNA XLE. WHEN DRIVING THE VEHICLE HOME I EXPERIENCED THE VSC (TRACTION CONTROL SYSTEM) GO OFF WITH THE DASH LIGHT ILLUMINATING, AUDIBLE TONE BEEPING AND BRAKES AUTOMATICALLY APPLIED ALL WHILE ON DRY CLEAN ROAD. THE FIRST INCIDENT I WAS MAKING A SLIGHT RIGHT TURN TO GET ON AN ONRAMP TO THE FREEWAY. I WAS TRAVELING AT APPROXIMATELY 35MPH WHEN THE VSC WAS ACTIVATED AND CAUSED ME TO VEER HARD RIGHT AND ALMOST HIT THE RIGHT ONRAMP RAIL. THE SECOND TIME I WAS GETTING OFF THE FREEWAY I MADE A SLIGHT RIGHT TURN AT ABOUT 30MPH AND THE VEHICLE VEERED RIGHT FROM THE LEFT LANE TO THE MIDDLE OF THE RIGHT LANE. I TOOK THE VEHICLE TO MY MECHANIC AND SAID THAT HE RAN DIAGNOSTICS ON THE VEHICLE AND THERE IS NO ERROR CODES IN THE COMPUTER AND DOES NOT KNOW WHAT THE ISSUE IS. MILEAGE IS 125,600
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908941September 23, 2016
UNKNOWN OR OTHER
CABLE ON AUTOMATIC DOOR HAVE SNAPPED. CAN NOT USE THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908182September 20, 2016
STRUCTURE:BODY
I AM ALSO AN UNFORTUNATE OWNER OF A 2004 TOYOTA SIENNA WITH A FAILED FRONT DOOR CHECK. ISN'T AN ORGANIZATION LIKE NHTSA SUPPOSED TO MAKE A MANUFACTURER WITH SUCH AN OBVIOUS, EXTENSIVE AND COMMON ISSUE LIKE THIS PROVIDE A SUITABLE REPAIR?? AN EXTENSION TO THE WARRANTY IS NOT....NOT AN ANSWER. THIS IS JUST A PISS POOR DESIGN AND THE PIECE OF FIRE HOSE I SCREWED TO THE DOOR AND THE BODY IS A BETTER DESIGN THAN THE PIECE OF JUNK THE FACTORY PUT OUT. THIS IS UNBELIEVABLE AND UNACCEPATABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sienna