Toyota Sienna Complaints (2000)

363 consumer complaints on file.

#10135358September 5, 2005
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
I WAS DRIVING THE 2000 SIENNA XLE MINIVAN AND THE BRAKES FAILED. IT TOOK A LOT OF PRESSURE TO PUSH THE BRAKE IN AND THE BRAKE DID NOT WORK. NOTHING HAPPENED. I HAD TO USE BOTH FEET PUSHING DOWN TO GET THE MINIVAN TO STOP. THIS PROBLEM CAME ON ALL OF A SUDDEN. I TOOK IT IN TO OUR MECHANIC AND HE SAID IT WAS A FAILURE OF THE POWER BRAKE BOOSTER. I CALLED TOYOTA TO SEE IF THEY WOULD ASSIST WITH THE REPAIR. TOYOTA SAID THEIR FINAL ANSWER WAS THAT IT WAS NOT COVERED BY THE WARRANTY AS IT ONLY COVERED THE DRIVE TRAIN. OUR ENGINE AND TRANSMISSION HAVE ALREADY BEEN REPLACED UNDER WARRANTY! BUT TOYOTA WOULD NOT COVER THIS ADDITIONAL FAILURE -- THE CAR IS A LEMON, CLEARLY. SO I HAD TO PAY $1350 TO HAVE THE BRAKE BOOSTER REPLACED. THEN THE PROBLEM WAS STILL THERE! THE BRAKES FAILED THE DAY I PICKED IT UP FROM THE SHOP. THE MECHANIC TESTED IT AGAIN AND AGAIN AND SAID HE COULD NOT REPRODUCE THE FAILURE. I HAVE TAKEN THE MINIVAN HOME, BUT I HAVE TWO SMALL CHILDREN AND AM TERRIFIED TO DRIVE IT FOR FEAR OF THEIR SAFETY. HELP!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134704August 30, 2005
ENGINE AND ENGINE COOLING
DT: THE CALLER STATES THAT THE OIL IN VEHICLE WAS DISAPPEARING FROM THE ENGINE. HE DROVE 800 MILES TO FLORIDA AND HAD TO PUT 4 OR 5 QUARTS OF OIL. HE HAS TO PUT THAT MUCH OIL EVERY 1500 MILES. DEALER HAD THE VEHICLE SINCE AUGUST 5, 2005 AND THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. MANUFACTURER SENT THE CALLER A LETTER STATING THE ENGINE COULD FAIL BECAUSE OF THE OIL PROBLEM. IT WAS AN OIL CONSUMPTION PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133802August 22, 2005
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DT: CONTACT STATES THE SLIDING DOORS WILL NOT OPEN FROM INSIDE OF THE VEHICLE. THE CONSUMER HAS CHECKED TO SEE IF THE CHILD SAFETY LOCK WAS ENGAGED, BUT IT WAS NOT. THE CONSUMER STATED HER SIX YEAR OLD CHILD BROKE THE HANDLE FROM THE OUTSIDE OF THE PASSENGER'S SIDE SLIDING DOOR. THE CONSUMER HAS NOT HAD THE VEHICLE TO A SERVICE DEALER YET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133336August 18, 2005
SEAT BELTS
I HAVE A 2000 TOYOTA SIENNA IN WHICH SEAT BELTS LOCK WITH LITTLE MOVEMENT AFTER BEING RETRACTED FROM THE CAR WALL (I DO NOT KNOW WHY IT IS DESIGNED THIS WAY, AND HAD BEEN BOTHERED BY THE DESIGN WELL BEFORE WHAT I REPORT HERE). ONE DAY MY 6 YEAR OLD DAUGHTER MOVED AROUND WHILE UNDER THE SEAT BELT AND WAS ENTANGLED IN IT. SHE KEPT TRYING TO GET HERSELF OUT, BUT THE BELT WOULD ONLY MOVE A FEW MILLIMETERS INTO THE WALL, AND NEVER OUTWARDS. BY THE TIME I REALIZED WHAT WAS GOING ON SHE WAS GROANING IN PAIN WITH THE BELT TIGHTLY AROUND THE BELLY AND TO THE SEAT. I HAD TO CUT THE BELT TO GET HER LOOSE (WHICH LATER COST ABOUT $200 TO REPLACE). THE REPAIRED BELT WORKS WITH THE SAME TECHNOLOGY AS THE OLD, AND ALL OTHERS IN THE CAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133003August 16, 2005
ENGINE AND ENGINE COOLING
ENGINE OIL LIGHT CAME ON WHEN DRIVING, WHEN TAKEN TO DEALER, SERVICE REP. INDICATED THIS WOULD POTENTIALLY BE A VERY EXPENSIVE REPAIR. AFTER A QUICK SEARCH ON THE INTERNET REVEALED AN "ISSUE" WITH THIS ENGINE AND A CALL TO TOYOTA NATIONAL AND SOME "DISCUSSIONS" WITH THE DEALER THE CAR WAS TAKEN FOR "DESLUDGING". PROOF OF OIL CHANGES HAD TO BE PROVIDED, MUCH DISCUSSION ABOUT HOW IT WAS "OUR FAULT". SINCE WE ARE BOTH ENGINEERS AND TYPICALLY KEEP OUR VEHICLES A VERY LONG TIME, THIS WAS INSULTING. VAN WAS RETURNED, BUT OIL LIGHT CAME ON WITHIN 10 MILES. IT THEN STAYED FOR QUITE A WHILE (I THINK THEY SAID IT HAD AT LEAST 6 OIL CHANGES). NO OFFER OF RENTAL CAR WAS MADE. AFTER IT WAS RETURNED WITHIN A MONTH IT BLEW A HOLE THROUGH THE VALVE COVER (MECHANIC FORGET TO TORQUE ONE OF THE HEAD/CAM BOLTS, BOLT BACKED OFF AND WASHER BLEW A SMALL HOLE IN VALVE COVER).OIL/SMOKE EVERYWHERE. IT BURNED OFF OIL FOR MONTHS AFTERWARD. IT WAS TOWED BACK. HOLE WAS ON EXTREME DRIVERS SIDE OF ENGINE. VALVE COVER WAS REPLACE, BOLT/WASHER EITHER REPLACED OR RETORQUED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131481August 3, 2005
STRUCTURE:BODY:HATCHBACK/LIFTGATE
MY VAN HAD 66,000 MILES ON IT AND ONE DAY I OPENED THE BACK HATCH, WHICH IS RARELY USED, AND THE HATCH HANDLE BROKE-OFF IN MY HAND. I HAVE NEVER HAD A BACK HATCH HANDLE BREAK ON ANY OF MY VANS. I TOOK AND TO DEALER AND IT QUITE A WHILE FOR THEM TO REPAIR IT BECAUSE OF HOW THE HANDLE IS POSITION IN REAR DOOR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129841July 24, 2005
TIRES:TREAD/BELT
TIRE FAILURE - APPARENT BELT SLIP/FAILURE TIRE MARKING IS SP40 A/S
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129031July 17, 2005
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ELECTRICAL SYSTEM:IGNITION
AUGUST 2003: CHECK ENGINE LIGHT COMES ON. VEHICLE TAKEN TO CRYSTAL MOTORS, A TOYOTA DEALERSHIP. CRYSTAL MOTORS REPLACED "IGNITION COIL". PROBLEM APPARENTLY RESOLVED. COST: $350-$500. JANUARY 2005: CHECK ENGINE LIGHT COMES ON AGAIN. VEHICLE TAKEN TO CRYSTAL MOTORS. REPLACED "ALL INJECTORS AND COILS". ALL SIX FUEL INJECTORS AND THREE COILS WERE SUPPOSEDLY REPLACED, ACCORDING TO THE TECHNICIAN. PROBLEM APPARENTLY SOLVED. THE SERVICE COST APPROXIMATELY $2100. JULY 2005: CHECK ENGINE LIGHT COMES ON AGAIN. CRYSTAL CLAIMS THAT A COIL HAS GONE BAD, ONLY 6 MONTHS INTO ITS USE. CRYSTAL IS UNABLE TO PRODUCE THE DEFECTIVE PART ON DEMAND. I WAS NOT CHARGED FOR THIS SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127304July 1, 2005
SERVICE BRAKES, AIR:ANTILOCK
ABS BRAKES FAIL. THERE WAS A PROBLEM WITH THE CAR THAT WAS SUPPOSEDLY FIXED BY TOYOTA BEFORE I PURCHASED THE CAR IN 2001 AS A USED CAR. IN 2003 THE BRAKE PETAL STARTED TO VIBRATE THE THE ABS LIGHT CAME ON. TOYOTA DID REPAIRS OUTSIDE OF THE WARRENTEE. YESTERDAY THE LIGHT CAME ON, I STOPPED THE CAR, TURNED IT OFF AND THEN RESTARTED THE CAR. AS I STARTED TO PROCEED I HEARD THIS LOUD SOUND FROM THE BRAKES AND HAD TO STAND ON THE PETAL TO STOP THE CAR. ONCE THE ABS LIGHT CAME ON AGAIN THE BRAKES WORKED FINE. WHEN I REACHED MY DESTINATION I REMOVED THE ABS FUSE AND WILL NOT REPLACE IT FOR FEAR OF A MAJOR ACCIDENT. I HAVE SENT AN E-MAIL TO TOYOTA AS WELL. I AM SENDING THIS MAINLY SO THERE IS A RECORD IN CASE OTHERS HAVE A SIMILAR PROBLEM. AT THIS POINT I WILL NOT USE THE ABS BRAKES EVEN IF TOYOTA OFFERS TO FIX THEM. THEY HAVE BEEN UNSUCCESSFUL TWICE AND I WILL NOT RIDE IN THIS CAR WITH MY GRAND KIDS. TOYOTA SIENNA 2000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126842June 28, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT: VEHICLE HAS A SLIDING ELECTRIC DOOR ON PASSENGER'S SIDE. DOOR STARTED OPENING OR STAYING OPEN AT THE WRONG TIME. FINALLY, THE ELECTRICAL DOOR STOPPED WORKING ALL TOGETHER. THE DOOR WILL NOT OPEN WITH THE BUTTON ON THE INSIDE OF VEHICLE OR THE REMOTE. CONSUMER JUST NOTICED THAT THE DOOR WILL ALSO NOT OPEN MANUALLY FROM THE INSIDE OF VEHICLE, BUT WILL OPEN MANUALLY FROM THE OUTSIDE OF VEHICLE. CONSUMER DID TAKE VEHICLE O DEALER IN JANUARY 2005 FOR AN ESTIMATE OF REPAIRS, AND FOUND THAT THE COST OF REPAIRS WOULD BE $1886.00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125549June 16, 2005
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
HANDLE/LATCH TO OPEN HATCH ON BACK DOOR OF 2000 TOYOTA SIENNA LE MINIVAN BREAKS EASILY WHEN TRYING TO OPEN. HATCH REMAINS UNOPENABLE UNTIL LATCH IS REPLACED. DIFFICULT TO REPLACE BECAUSE INSIDE PANEL FROM HATCH MUST BE REMOVED FROM INSIDE THE VAN AND IF THE BACK ROW OF SEATS IS IN PLACE IT IS VERY HARD TO GET TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111771April 6, 2005
VEHICLE SPEED CONTROL
WHILE TRAVELING 50 MPH SUDDENLY THE VEHICLE ACCELERATED TO 80 MPH, RESULTING IN A CRASH AND A ROLL OVER. THE CONSUMER WAS NOT INJURED IN THE COLLISION. *AK *SC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10112754March 8, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
THE LATEST INCIDENT OCCURRED AT A STOP LIGHT, ON A 50 MPH ROAD, CAR TRANSMISSION SLIPPED TWICE, AND THEN WOULD NOT MOVE. THIS IS THE THIRD TRANSMISSION. I BOUGHT IT NEW FROM WALNUT CREEK TOYOTA, A 2000 SIENNA. *AK AT 6000 MILES, AT 70 MPH ON THE FREEWAY, THE TRANSMISSION GRABBED THE CAR THROWING THE FOUR OF US INTO ANOTHER LANE.IT WAS REPLACED. AT 53,000 OR 47000 ON THE NEW TRANSMISSION IT BEGAN TO GRIND AND IT WAS AGAIN REPLACED. 12,000 LATER AT 65,000. THE LAST INCIDENT OCCURED. TOYOTA OF WALNUT CREEK HAS STATED THAT THEY WILL REPLACE THE TRANSMISSION AGAIN. MY CONCERN IS THAT THERE IS A DEFECT IN THE VEHICLE CAUSING IT TO SHREAD THE TRANSMISSIONS. I NO LONGER FEEL SAFE DRIVING THIS CAR BECAUSE THE NEW TRANSMISSION WILL FAIL AGAIN AND THIS TIME THERE MAY BE AN ACCIDENT. I FEEL THE CAR HAS LOST ALL ITS VALUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112517March 4, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I TOOK MY 2000 TOYOTA SIENNA INTO A DEALER BECAUSE THE "ABS" LIGHT WENT ON APPROXIMATELY 2-3 DAYS AGO. ALTHOUGH PHOENIX HAS HAD A WET WINTER, THERE HAS BEEN NO SIGNIFICANT RAIN FOR A NUMBER OF DAYS. THE DEALER SAID THE ABS "ECU" WAS "DRIPPING WET" AND THE ABS COMPUTER WAS "FRIED". THE COST TO REPLACE WITH MATERIALS AND LABOR WAS $1,800. DO THESE UNITS TYPICALLY FAIL? WHY WOULD THE ECU BE SO EXPOSED TO THE ELEMENTS AS TO MAKE IT "DRIPPING WET"? HE DID NOT IDENTIFY ANY DEFECT IN ANY PROTECTIVE COVER (IF THERE IS SUCH A THING).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112859February 22, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE VEHICLE ACCELERATED WHILE DRIVING IN THE NEIGHBORHOOD. THE BRAKE WAS ON, AND THE VEHICLE WENT TO 40 MPH. CONSUMER WAS ABLE TO STOP BY SHIFTING INTO PARK, APPLYING THE EMERGENCY BRAKE, AND TURNING THE KEY OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110641February 16, 2005
SEAT BELTS
THREE SHOULDER STRAP SEAT BELTS IN MY 2000 TOYOTA SIENNA HAVE FAILED. THEY ARE FROZEN AND INOPERABLE. THE DEALER SAYS HE WILL REPLACE AT $200 PER SEATBELT. OTHER THAN THAT THERE IS NOTHING HE CAN DO TO REPAIR THE SEATBELT. THE VEHICLE IS USELESS WITHOUT SEATBELTS. I AM AFRAID THAT THE OTHER 3 WILL FAIL ALSO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111530February 15, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS CHECK LIGHT REMAINED ON, WHICH THE CONSUMER WAS INFORMED BY THE OWNER'S MANUAL THAT BRAKES MAY NOT OPERATE PROPERLY. MANUFACTURER WILL NOTIFIED BY OWNER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109802February 3, 2005
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES, AIR BAGS
THE AIR BAG LIGHT ILLUMINATED WHILE DRIVING AND THE SEAT BELT LIGHT WILL NOT COME ON TO INDICATE THAT THE CONSUMER NEEDED TO PUT HIS SEAT BELT ON. THE DEALER WAS NOTIFIED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108142January 28, 2005
WHEELS:LUGS/NUTS/BOLTS/STUDS
FRONT PASSENGER WHEEL STARTED TO VIBRATE. AFTER APPROXIMATELY 1 MILE, ALL (5) WHEEL STUDS SHEARED OFF, AND WHEEL FELL OFF OF VEHICLE. LUG NUTS DID NOT APPEAR TO BE LOOSE PRIOR TO STUDS SHEARING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106037January 10, 2005
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE IN MY 2000 TOYOTA SIENNA HAS A DEFECT THAT CAUSES ENGINE OIL JELLING AND LEADS TO A TOTAL FAILURE OF THE ENGINE. THE PROBLEM FIRST OCCURRED AT 38000 MILES WHILE STILL UNDER THE NEW CAR WARRANTY. TOYOTA FIXED THE PROBLEM BY CLEANING THE SLUDGE FROM THE VALUE AREA OF THE ENGINE BUT THIS DID NOT ELIMINATE THE PROBLEM. AT 68000, THERE WAS A COMPLETE FAILURE OF THE ENGINE THAT WAS A RESULT OF ENGINE OIL GELLING. A TOYOTA TECHNICIAN WHO INSPECTED THE CAR STATED THAT THERE IS SCARING OF THE INTERNAL ENGINE PARTS THAT INDICATE A HISTORY OF OIL STARVATION. THE OIL STARVATION PROBLEM THAT CAUSED THE ENGINE FAILURE IS DUE TO OIL GELLING PROBLEM. TOYOTA HAS AGREED TO EXTEND THE WARRANTY ON MY VEHICLE TO COVER THIS PROBLEM FOR A PERIOD OF EIGHT YEARS WITH UNLIMITED MILEAGE, HOWEVER, THEY ARE NOW REFUSING TO HONOR THIS WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sienna