Toyota Sienna Complaints (2004)

2,062 consumer complaints on file.

#10254171January 7, 2009
STRUCTURE:BODY:DOOR
RIGHT POWER SLIDING DOOR ON VAN WAS FROZEN AND DOOR WOULDN'T OPEN. RESULT WAS A FAULTY CABLE THAT FRAYED. THE DOOR WAS TAKEN TO A REPAIR SHOP AND THE CABLE WAS REMOVED TO MAKE THE DOOR MANUAL AND NOW THE DOOR SLIDES EASILY OFF THE HINGES/TRACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253973January 6, 2009
STRUCTURE, LATCHES/LOCKS/LINKAGES
PASSENGER SLIDING DOOR WILL NOT OPEN OR CLOSE FROM ANY BUTTONS. TRIES TO OPEN BUT IS LOCKED OPEN OR CLOSED. WHEN DOOR HANDLE IS PULLED FROM OUTSIDE IT UNLOCKS AND WILL OPEN OR CLOSE MANUALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253915January 5, 2009
VEHICLE SPEED CONTROL
I HAVE A 2004 TOYOTA SIENNA. I WAS ONLY DRIVING AT 10 MPH OUT OF A PARKING LOT WHEN I REALIZED THE VSC WAS ACTIVATED EVEN THOUGH THE VEHICLE WAS NOT IN A SKID SITUATION OR ON A SLIPPERY PAVEMENT. WHENEVER I REACHED MORE THAN 6MPH, VSC ACTIVATED AND BROKE THE SPEED DOWN TO 5 MPH. I COULD ONLY DRIVE AT 5MPH WITHOUT GETTING VSC ACTIVATED. HAD TO GET A FAIRFAX CITY POLICE ESCORT TO THE NEAREST TOYOTA DEALER. THIS IS DEFINITELY A SAFETY HAZARD AND WITH ALL THE OCCURRENCES OF REPORTS FOUND ON THE INTERNET, TOYOTA SHOULD BE REQUESTED TO ISSUE A RECALL FOR REPAIR. I UNDERSTAND THIS HAS BEEN A PROBLEM WITH OTHER TOYOTA VEHICLES. SEE HTTP://RAV4FAQ.KERKERINCK.DE/XA2/TSB/FILES/CP4010_0_1_VSC_STOERUNG.PDF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253540January 2, 2009
STEERING
2004 TOYOTA SIENNA STEERING BINDING, DOES NOT RETURN TO NEUTRAL POSITION. NHTSA PE08041 ADDRESSES THIS PROBLEM AS CORROSION OF UNIVERSAL JOINT ON INTERMEDIATE STEERING SHAFT. MULLER TOYOTA OF WASHINGTON, NJ 908-638-4100 CONFIRMED INTERMEDIATE SHAFT NEEDS TO BE REPLACED, COST $575.00 INVOICE #L75877. HAVE NOT REPLACED SHAFT YET, IS TOYOTA GOING TO RECALL THIS DEFECT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253601January 2, 2009
STRUCTURE
ON 12/13/08 THE PASSENGER SIDE SLIDING DOOR ON OUR 2004 TOYOTA SIENNA "FROZE" AND WOULD NOT OPEN MANUALLY OR AUTOMATICALLY. ON 12/28/08, THE DOOR STOPPED FUNCTIONING COMPLETELY. ON 1/2/09 THE VEHICLE WAS BROUGHT TO KINGS TOYOTA IN CINCINNATI FOR REPAIR. I HAVE BEEN ADVISED THAT THE CABLE AND MOTOR SYSTEM WITHIN THE DOOR IS COMPLETELY BAD AND NEEDS TO BE REPLACED. ($1,634). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253271December 30, 2008
STRUCTURE:BODY:DOOR
THE POWER DOOR ON OUR 2004 TOYOTA SIENNA STARTED FAILING BEFORE THE VEHICLE WAS 4 YEARS OLD. THE DOOR HAS DIFFICULTY OPENING AND CLOSING LEAVING US TO FACE THE POSSIBILITY OF DRIVING WITH THE DOOR OPEN AND POSSIBLY HAVING A CHILD IN THE SEAT NEXT TO IT. THIS IS THE PRIMARY VEHICLE FOR MY WIFE AND CHILDREN AND I AM CONCERNED THEY WILL BE STRANDED OR PLACED IN AN UNSAFE SITUATION. TOYOTA DIAGNOSED IT AS NEEDING A MOTOR& CABLE ASSEMBLY, CENTER HINGE AND BRACKET. THE REPAIR ESTIMATE IS $1,474.60. WE HAVE TRIED TO WORK WITH TOYOTA ON THIS BUT HAVE NOT HAD ANY SATISFACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253055December 29, 2008
LATCHES/LOCKS/LINKAGES
2004 TOYOTA SIENNA POWER DOOR IS INOPERABLE. THERE WAS A TSB EL004-04 ISSUED STATING A PROBLEM EXISTED, YET WE WERE NOT CONTACTED WHILE THE VAN WAS STILL UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253121December 29, 2008
STRUCTURE
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THERE WERE SEVERAL FAILURES WITH THE VEHICLE, INCLUDING THE TAILGATE. THE TAILGATE HAS BEEN REPAIRED FOUR TIMES. THE FAILURE ONLY OCCURS IN 32 DEGREE WEATHER OR BELOW. WHEN OPENED, THE TAILGATE STARTS CLOSING AUTOMATICALLY AND WITHOUT WARNING. THE CONTACT HAS STRUCK HIS HEAD SEVERAL TIMES. DURING THE MOST RECENT FAILURE, HIS SHOULDER GOT STUCK AND POPPED DUE TO THE TAILGATE CLOSING AUTOMATICALLY. HE STATED THAT THIS WAS A SAFETY ISSUE BECAUSE INDIVIDUALS COULD GET CLOSED IN BY THE TAILGATE. THE FAILURE PERSISTS. THE CURRENT AND FAILURE MILEAGES WERE 62,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10253144December 29, 2008
EXTERIOR LIGHTING
2004 TOYOTA SIENNA, PASSENGER SIDE HEADLIGHT FILLS WITH CONDENSATION MAKING THE HEADLIGHT DIM AND REDUCING VISIBILITY FOR NIGHT-TIME DRIVING, ALSO CAUSING LIGHTBULBS TO FAIL INTERMITTENTLY. TOOK VAN TO DEALER TODAY. THEY QUOTED $445 TO FIX IT. CAME HOME AND FOUND OTHER PEOPLE COMPLAINED OF THE SAME PROBLEM ON THEIR 2004 SIENNA, ALSO ON THE PASSENGER SIDE ONLY. THIS SUGGESTS A DEFECT SINCE IT IS ALWAYS ON THE SAME SIDE OF THE VEHICLE. OTHER OWNERS ALSO REPORTED IMPAIRED NIGHT DRIVING VISIBILITY BECAUSE THE HEADLIGHT IS FOGGED OVER WITH CONDENSATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252911December 27, 2008
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I HAVE 2004 AWD SIENNA. A WEEK AGO, WHEN I STARTED THE CAR IN A FREEZING MORNING AND DROVE IN SUBDIVISION ROAD, THE SLIPPERY LIGHT AND BEEP CAME ON AND THE BRAKE ACTED HERE AND THERE ON THE WHEELS. AT THE VERY BEGINNING, I THOUGHT THE ROAD WAS SLIPPERY. BUT IT WAS NOT THE CASE. THERE WAS NO WAY MY VAN WAS SKIDDING ALL THE TIME. I WAS ONLY DRIVING AT 10 MPH. THEN I REALIZED THE VSC WAS WRONGLY ACTIVATED. WHENEVER I GET TO MORE THAN 10MPH, VSC GOT ACTIVATED AND BROKE THE SPEED DOWN TO 5 MPH. I COULD ONLY DRIVE AT 5MPH WITHOUT GETTING VSC ACTIVATED. THEN I REALIZED I COULD NOT DRIVE THIS VAN ON THE ROAD. I PARKED IT BACK IN GARAGE. THE NEXT DAY, MY WIFE DROVE IT OUT OF THE GARAGE AND GOT THE SAME SYMPTOM. WE PUT THE VAN BACK TO GARAGE FOR ANOTHER 3 DAYS BEFORE I WAS ABOUT TO CALL A TOW TRUCK TO TOW IT TO A DEALER FOR EXAMINATION. I TRIED IT AGAIN. MIRACULOUSLY, THE PROBLEM WENT AWAY. I WENT TO THE DEALER AND TALKED TO THE SERVICE ADVISER, HE SAID HE KNEW NOTHING ABOUT THE PROBLEM (RECALL ETC.) AND ASKED ME TO BRING THE VAN BACK FOR SERVICE ONCE THE PROBLEM HAPPENS AGAIN. MY VAN APPEARS TO BE WORKING CORRECTLY NOW, BUT I DARE NOT DRIVE IT FAR AWAY FROM HOME. I KNOW THE PROBLEM IS NOT GONE. IT WILL COME BACK AT THE MOST INCONVENIENT TIME. I DO NOT WANT TO BE STRANDED IN A SNOW STORM AT -30 DEGREES F THAT I CAN ONLY DRIVE AT 5MPH (THAT IS WHAT THE WEATHER IS LIKE HERE IN CHICAGO AT THIS TIME OF THE YEAR). I DO NOT WANT TO BE THOUSAND MILES AWAY FROM HOME WHEN THE PROBLEM HAPPENS AGAIN. IT WOULD BE NIGHTMARE IF VSC WRONGLY COMES ON AT HIGH WAY SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252624December 23, 2008
STRUCTURE:BODY:DOOR
WELDING ISSUE WITH TOYOTA SIENNA 2004 FRONT DRIVER'S DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252642December 23, 2008
LATCHES/LOCKS/LINKAGES, STRUCTURE
2004 SIENNA POWER DOOR CABLE BREAKING CAUSING DOOR TO BE INOPERATIVE. CREATING UNSAFE CONDITIONS WITH CHILDREN AND BABY SEATS IN VEHICLE. TOYOTA STATES $1500 REPAIR. AFTER RESEARCH PROBLEM SEEMS WIDESPREAD NOT VEHICLE SPECIFIC. VEHICLE HAS 58,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252536December 22, 2008
STRUCTURE
DRIVER SIDE PASSENGER AUTOMATIC DOOR CABLE WAS RUSTED AND BROKEN ON A 2004 TOYOTA SIENNA XLE. NEED TO REPLACE ENTIRE ASSEMBLY, EST. COST IS $1800-2000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252558December 22, 2008
STRUCTURE:BODY:DOOR
DRIVERS SIDE PASSENGER POWER DOOR DOES NOT CLOSE WHEN THE POWER MOTOR FAILS. WE WERE UNABLE TO DRIVE THE CAR BECAUSE THE DOOR WOULD NOT CLOSE. THIS WAS VERY DANGEROUS WITH CHILDREN IN THE BACK SEAT. EVENTUALLY, WE WERE ABLE TO FORCE THE DOOR CLOSED, BUT WE CANNOT OPEN THE DOOR NOW. THIS IS VERY DANGEROUS BECAUSE WE MAY NOT BE ABLE TO GET OUT OF THE CAR QUICKLY IN AN EMERGENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252178December 18, 2008
STEERING
I BEGAN EXPERIENCING A STIFFNESS IN MY POWER STEERING ON 12-15-08. I CHECKED THE POWER STEERING FLUID LEVEL AND IT APPEARED TO BE LOW. I ADDED A FEW OUNCES. TWO DAYS OF DRIVING LATER AND THERE WAS NO CHANGE. I TOOK THE VAN TO THE TOYOTA DEALERSHIP TODAY, 12-18-08, AND THEY IDENTIFIED THE PROBLEM AS CORROSION TO THE FLEX JOINT OF THE INTERMEDIATE SHAFT OF THE POWER STEERING RACK AND PINION. THEY DID TELL ME THAT THE SITUATION COULD DEGRADE TO THE POINT WHERE POWER STEERING COULD FAIL. COST OF REPAIR WAS QUOTED AS $500 PLUS $70 FOR RELATED/REQUIRED FRONT-END ALIGNMENT. THE ROOT CAUSE WAS SAID TO LIKELY BE WATER ENTERING THE SEAL OF THE JOINT, CAUSING RUST TO FORM ON/AROUND THE BEARINGS. OTHER REPORTS OF ROAD SALT BEING THE CAUSE, SEEM TO SUGGEST THAT UNDER-CARRIAGE CLEANING WOULD, IN FACT, PREVENT THE CORROSION. THIS DEALERS POSITION IS THAT THE HIGH-PRESSURE SPRAYING OF THE UNDER-CARRIAGE WAS, ITSELF, CAUSING THE CORROSION TO BEGIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252197December 18, 2008
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. SHE NOTICED THAT IN COLD WEATHER CONDITIONS BOTH REAR DOORS FREEZE EVEN WITHOUT PRECIPITATION. AS A CONSEQUENCE SHE IS NOT ABLE TO OPEN THE DOORS OR CLOSE THEM ONCE THEY ARE AJAR. SHE NOTIFIED THE DEALER AND THE TECHNICIAN STATED THAT SHE WOULD HAVE TO HAVE A ROOF RAIL WEATHER STRIP APPLIED TO HER VEHICLE. A REPRESENTATIVE FOR THE MANUFACTURER STATED THAT SINCE THERE WAS NOT A RECALL THEY COULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 57,000. UPDATED 01/29/09. *LJ UPDATED 01/30/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252225December 18, 2008
UNKNOWN OR OTHER
MY TOYOTA SIENNA XLE SLIDING DOOR BROKE. IT STOP WORKING ALL OF A SUDDEN, BRING IT BACK TO DEALER BUT IT WILL COST ME ABOUT 1800 DOLLARS TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252232December 18, 2008
STRUCTURE
2004 TOYOTA SIENNA POWER SLIDING DOOR DESIGN IS DEFECTIVE. CENTER HINGE BENDS CAUSING MOTOR AND CABLE TO FAIL. DOOR WILL NOT OPEN WHICH IS A SAFETY CONCERN IN THE EVENT ON AN EMERGENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252003December 16, 2008
LATCHES/LOCKS/LINKAGES
BOTH SLIDING DOORS ON MY 2004 LE VAN ARE FAULTY. BOTH DOORS FREEZE AND WILL NOT OPEN IN THE WINTER. THE SLIDING (NON POWER) DRIVERSIDE DOOR ALSO RATTLES CONTINUOUSLY IN THE SUMMER. THE NON POWER DOOR ALSO DOES NOT STAY IN THE LOCKED AND OPEN POSITION AND WILL SLAM SHUT IF THE WINDOW IS OPEN. I HAVE YOUNG CHILDREN AND THIS IS EXTREMELY DANGEROUS. I TOOK IT TO THE DEALER AND THEY LUBRICATED BOTH DOORS AND SAID THERE WAS NOTHING THEY COULD DO. THE DOOR STILL RATTLES IN THE SUMMER AND BOTH DOORS REGULARLY FREEZE IN THE WINTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251819December 15, 2008
STRUCTURE:FRAME AND MEMBERS
I HAVE 2004 SIENNA AND SLIDING DOORS HAVE BEEN FREEZING DURING WINTER. I CALLED TOYOTA AND THEY SAID THERE WILL NOT COVER BECAUSE ITS OUT OF WARRANTY. THE PUT THE TSB 0028-08 ON APRIL 3, 2008 WAY AFTER 36 MONS/36,000 MILE WARRANTY MY VAN WAS PUT IN SERVICE. IF I WOULD HAVE TAKEN ON THE SAME DAY WHEN THIS BULLETIN WAS RELEASED, MY VAN WOULD HAVE BEEN OUT OF WARRANTY. EITHER THEY SHOULD HAVE PUT THIS BULLETIN EARLIER OR THEY SHOULD HAVE EXTENDED THE COVERAGE PERIOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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