Toyota Sienna Complaints (2004)

2,062 consumer complaints on file.

#10270071May 27, 2009
LATCHES/LOCKS/LINKAGES
LAST NIGHT I WAS OPENING THE POWER SLIDING DOOR ON MY 2004 TOYOTA SIENNA TO GET OUT MY DAUGHTER. WE WERE ON A SLIGHT INCLINE AND WHEN THE DOOR GOT ABOUT HALFWAY OPEN I HEARD A SNAP AND THE DOOR SLAMMED SHUT. LUCKILY MY DAUGHTER WAS STILL LOCKED IN THE CAR SEAT AND MY ARMS WERE OUT OF THE WAY. THE DEALERSHIP SAID IT WOULD BE $1600. REPLACE THE CABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269975May 26, 2009
STRUCTURE
DOOR CHECK ON 2004 TOYOTA SIENNA IS BROKEN AND IS MAKING A LOUD POPPING NOISE AND WAS TOLD BY DEALERSHIP IT IS DOOR CHECK. TOYOTA HAS PUT IN PLACE A WARRANTY ENHANCEMENT BUT HAS EXTENDED THE WARRANTY FOR 100,000 MI OR 5 YEARS IN SERVICE. I AM WITHIN THE 5 YEARS BUT OVER THE 100,00 MILES AND TOYOTA REFUSES TO ASSIST WITH THIS PROBLEM. I DO NOT SEE HOW MILEAGE SHOULD AFFECT THIS PROBLEM AND BUT DO SEE HOW TIME IN SERVICE DOES. I WAS TOLD BY DEALERSHIP THAT THIS CAN CAUSE DOOR CLOSURE PROBLEM IF NOT FIXED *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269984May 26, 2009
TIRES, TIRES:VALVE
2 FLAT TIRES WITHIN A YEAR ON A 2004 TOYOTA SIENNA (TIRES REPLACED 2007). BOTH OCCASIONS HAD A BAD VALVE STEM. BOTH OCCASIONS THE FLAT TIRE WARNING LIGHT CAME ON INDICATING A FLAT, REPLACED VALVE STEMS ON BOTH OCCASIONS. HAVE SINCE REPLACED TIRES DUE TO CONCERN OF FAULTY VALVE STEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269316May 19, 2009
STRUCTURE:FRAME AND MEMBERS
THE AUTOMATIC SLIDING DOOR ON MY 2004 TOYOTA SIENNA STOPPED WORKING. THE DOOR NOW ONLY OPENS ABOUT 12 TO 18 INCHES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269420May 19, 2009
STRUCTURE
TOYOTA SIENNA 04 SLIDING DOOR CABLE IS FRAYED AND ABOUT TO SNAP. TOYOTA SAID IT WILL REPLACE THE CABLE & MOTOR FOR $1500. OUR 5 YR. WARRANTY JUST EXPIRED AND THE CAR ONLY HAS 77000 MILES. ACCORDING TO SITES I HAVE READ, EVENTUALLY THE DOOR WILL NO LONGER OPEN OR MAY RANDOMLY OPEN AS YOU DRIVE DOWN THE ROAD. WHEN THE CABLE SNAPS, IT ALSO COULD HURT ANYONE STANDING NEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269029May 18, 2009
STRUCTURE, LATCHES/LOCKS/LINKAGES
THE SLIDING DOOR CABLE SNAPPED AS THE DOOR OPENED. LEAVING IT WIDE OPEN AND UNABLE TO BE CLOSED. I HAD COMPLAINED ABOUT SQUEAKING NOISES AND THEY HAD LUBED THE DOOR TWICE. THE DEALERSHIP ALSO REPLACED A RECALLED PART IN THAT DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268956May 17, 2009
STRUCTURE:BODY:DOOR
THE CABLE AND MOTOR ASSEMBLY FOR OUR 2004 TOYOTA SIENNA XLE SLIDING DOOR BROKE. MY WIFE WAS UNABLE TO CLOSE THE DOOR AND HAD TO DRIVE HOME WITH FOUR CHILDREN IN CAR SEATS IN THE BACK. I WAS ABLE TO CLOSE THE DOOR, BUT NOW WE DON'T OPEN IT FOR FEAR OF IT BEING STUCK OPEN. I RECEIVED A QUOTE TO FIX OF OVER $1,800. I RESEARCHED ON THE INTERNET AND THIS SEEMS TO BE A VERY COMMON PROBLEM . TOYOTA SHOULD ISSUE A RECALL AS THIS IS OBVIOUSLY DEFECTIVE AND IT IS A SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268765May 14, 2009
LATCHES/LOCKS/LINKAGES
2004 TOYOTA SIENNA. PROBLEM WITH SLIDING DOOR NOT CLOSING. METAL, PART OF DOOR FRAME,HOLDING SCREWS THAT KEEP LOCK IN PROPER PLACE FAILED DUE TO STRESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268493May 12, 2009
STRUCTURE
MY 2004 TOYOTA SIENNA VAN'S POWER DOOR CABLE SNAPPED. THE VAN HAD ABOUT 120,000 MILES WHEN IT HAPPENED. I HAVE NOT HAD IT REPAIRED AFTER SEEING THE COSTS INVOLVED. I CAN CLOSE THE DOOR MANUALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268523May 12, 2009
STRUCTURE
AUTOMATIC SLIDING DOOR CABLE CORRODED AND SNAPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268376May 11, 2009
STRUCTURE
NO APPARENT DIFFICULTIES, SIGNS OF SYMPTOMS HAD BEEN OBSERVED, BUT MY CHILDREN WERE PLACED IN POTENTIAL HARM DUE TO A PART THAT APPEARS TO BE DEFECTIVE AND COSTLY TO REPAIR. HERE IS THE SITUATION. THE POWER SLIDING DOOR ON THE PASSENGER SIDE WAS OPENED TO DISCHARGE SOME PASSENGERS FROM THE REAR OF THE VAN. WHEN WE ATTEMPTED TO CLOSE THE DOORS VIA THE POWER BUTTON, THE DOOR WOULD NOT RESPOND (CLOSE). WE TURNED THE POWER ELEMENT OFF, BUT WERE UNABLE TO CLOSE THE DOOR MANUALLY. ULTIMATELY, THE VAN HAD TO BE DRIVEN SEVERAL MILES TO THE DEALERSHIP WITH THE DOOR OPEN IN ORDER TO HAVE THEM CUT THE CABLE TO DISENGAGE THE POWER ELEMENTS SO THAT THE DOOR COULD BE USED MANUALLY. BASED ON ONLINE INFORMATION AND FROM INFORMATION GATHERED FROM THE DEALERSHIP, THIS IS A COMMON PROBLEM IN THIS MAKE AND MODEL OF VAN. UNFORTUNATELY, IT IS UNDER REPORTED AS THE COST TO REPAIR THE DOOR IS SUBSTANTIAL AND MOST CUSTOMERS ELECT NOT TO MAKE THE REPAIRS. WITH THAT DECISION, THERE IS A LIMITED NUMBER OF PARTS/DETAILS SUBMITTED FOR REVIEW, BUT IT IS THE SAFETY AND/OR POCKETBOOK OF THE CONSUMER THAT SUFFERS FROM WHAT APPEARS TO BE A POORLY MADE PART AND THE INABILITY TO DISENGAGE THE POWER SYSTEM EASILY. I WOULD APPRECIATE IT IF THIS PROBLEM WOULD BE INVESTIGATED AND THAT TOYOTA BE REQUIRED TO FIX THE POWER MECHANISMS ON THESE POWER DOORS SO THAT THEY WORK PROPERLY (PREFERRED), BUT THAT AT THE MINIMUM THEY ARE REQUIRED TO INSTALL AN EASY RELEASE TO DISENGAGE THE POWER SYSTEM IN CASE OF FAILURE. THERE IS NO SINCE IN JEOPARDIZING THE SAFETY OF PASSENGERS FOR SUCH A COMMON MALFUNCTION. A RECALL OF THIS MECHANISM NEEDS TO BE ENFORCED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268184May 8, 2009
LATCHES/LOCKS/LINKAGES
I OWN A 2004 TOYOTA SIENNA VAN. APPARENTLY MY PROBLEM IS VERY COMMON AFTER TALKING WITH SEVERAL DEALERSHIPS. MY PASSENGER SLIDING DOOR HAS AN AUTOMATIC PUSH BOTTOM TO OPEN AND CLOSE. IT RECENTLY FAILED AND I CAN NO LONGER OPEN OR CLOSE THE SLIDING DOOR WITH THE SWITCH. IT HAS TO BE MANUALLY OPENED FOR THE DOOR TO OPEN. THIS IS A SAFETY HAZARD SINCE I HAVE SMALL KIDS IN CASE OF AN EMERGENCY. I WAS QUOTED $1100 FOR PARTS ONLY TO REPLACE. THIS DOES NOT INCLUDE LABOR. I AM TOLD IT IS VERY LABOR INTENSIVE TO REPLACE. ACCORDING THE SERVICE DEPARTMENT AT SEVERAL TOYOTA DEALERSHIPS THIS IS NOT AN UNCOMMON PROBLEM. THEY EVEN CARRY THIS PART IN STOCK FOR THAT REASON. I CHECKED ONLINE AND THERE ARE MANY COMPLAINTS EXACTLY MY CASE. MY SIENNA VAN HAS HAD 3-4 RECALLS SINCE I BOUGHT IT IN 2003. TOYOTA REFUSES TO ACCEPT RESPONSIBILITY FOR THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267837May 6, 2009
STEERING:COLUMN
LARGE NOISE IN THE STEERING COLUMN WHILE TURNING LEFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267360April 30, 2009
STEERING
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE STEERING WAS BINDING. THE STEERING WHEEL LOCKS IN DIFFERENT POSITIONS WHILE DRIVING, WHICH MAKES STEERING DIFFICULT. THE DEALER WILL REPAIR THE VEHICLE, BUT NOT UNDER WARRANTY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267376April 30, 2009
LATCHES/LOCKS/LINKAGES
2004 TOYOTA SIENNA XLE PASSENGER SIDE SLIDING DOOR POWER FAILURE. OPENED DOOR AND THE CABLE THAT THE DOOR RUNS ALONG HUNG OUTSIDE THE SIDE OF THE VAN AND WOULD NOT RETRACT INTO PLACE AND THE POWER WOULD NOT MOVE THE DOOR TO CLOSE IT. AFTER HAVING IT INSPECTED BY THE DEALER THEY SAID THE MOTOR AND CABLE NEED TO BE REPLACED AT A COST OF $1055.00. THEY ALSO TURNED OFF THE POWER TO BOTH DOORS (THERE IS ONLY ONE SWITCH WHICH AFFECTS BOTH DOORS) STATING THAT THE DOOR COULD OPERATE RANDOMLY CAUSING A SAFETY ISSUE IF THAT HAPPENED WHILE DRIVING. SINCE THIS HAS OCCURRED I HAVE HEARD FROM SEVERAL OTHER SIENNA OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267272April 29, 2009
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE CABLE ON THE DRIVER'S SIDE SLIDING DOOR SNAPPED DUE TO CORROSION AND RUST. THE FAILURE CAUSED A DELAY IN OPENING AND CLOSING THE DOOR. OCCASIONALLY, THE DOOR WOULD OPEN ONLY HALFWAY AND COULD NOT BE CLOSED. WHEN THE CONTACT ATTEMPTED TO OVERRIDE THE DOOR, SHE NOTICED THAT THE CABLE SNAPPED. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE DEALER STATED THAT THE HINGE ASSEMBLY AND MOTOR ASSEMBLY NEEDED TO BE REPLACED AT THE COST OF $15,000. THERE WERE NO RECALLS AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 74,248.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267041April 28, 2009
STEERING, POWER TRAIN:MANUAL TRANSMISSION
2004 TOYOTA SIENNA STEERING. STEERING SUDDENLY BINDS WHILE ATTEMPTING TO TURN. VERY HARD TO STEER AT TIMES. HARD TO CONTROL. THERE IS 2 TO 3 SECONDS DELAY AND SLIGHT ACCELERATION LAG EVEN WHEN TAKING OFF FROM A STOP. COUPLE OF TIMES I WAS CLOSE TO RUN INTO ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266605April 24, 2009
TRACTION CONTROL SYSTEM
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 20 MPH, THE CONTACT NOTICED THE TRACTION CONTROL ENGAGED CAUSING THE ANTI LOCK BRAKES TO ENGAGE. THE CONTACT STOPPED THE VEHICLE; HOWEVER, WHEN RESUMING REGULAR FUNCTIONS HE COULD NOT DRIVE MORE THAN 5 MPH WITHOUT THE TRACTION CONTROL ENGAGING. A LOCAL TECHNICIAN DETERMINED THAT THE WHEEL SPEED SENSOR AND RELUCTOR RINGS WERE RUSTY WHICH CAUSED THE ANTI LOCK BRAKES TO ACTIVATE, THE VEHICLE WAS REPAIRED AT A COST OF $87.00. THE MANUFACTURER STATED THAT THEY WHERE UNAWARE OF THE ISSUE AND A COMPLAINT WAS TAKEN. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 68,000. UPDATED 6/01/09 *CN UPDATED 06/02/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266269April 21, 2009
LATCHES/LOCKS/LINKAGES
THE DRIVERS SIDE DOOR CLICKS AND POPS UPON OPENING AND CLOSING. THIS IS SOME KIND OF LATCH/WELDING ISSUE. THE LONG TERM CONSEQUENCE IS COMPLETE DOOR FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266078April 20, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
ON THE AUTOMATIC PASSENGER SIDE DOOR, CABLE THAT OPENS AND CLOSES THE DOOR, RUSTED AND SNAPPED AFTER THE PLASTIC COATING WORE AND FAILED, HAD TO REMOVE CABLE SO I CAN OPEN IT MANUALLY. THE WEAR OF THE CABLE SEEMS PREMATURE SINCE THE VEHICLE IS ONLY 4 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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