Toyota Sienna Complaints (2004)

2,062 consumer complaints on file.

#11039859October 25, 2017
UNKNOWN OR OTHER
THE REAR DOOR LATCH WAS RECALLED AND REPLACED, IT FAILED AGAIN, THE REAR DOOR OPENS BUT THEN DROPS, IT IS A SAFETY ISSUE, I REPORTED TO TOYOTA BUT THEY REFUSE TO FIX IT AGAIN. SERIOUS SAFETY ISSUE STATIONARY.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11032955October 11, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR FLICKERED WHILE DRIVING. THE VEHICLE WAS TAKEN TO VANCOUVER TOYOTA (10455 N E 53RD ST, VANCOUVER, WA 98662, (360) 253-0222) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THERE WAS A MANUFACTURER RECALL RELATED TO THE AIR BAGS, BUT IT EXPIRED TEN YEARS AGO. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032190October 7, 2017
SEAT BELTS
SEAT BELT BUCKLE UNLATCHES ITSELF WHILE DRIVING (CITY STREETS AS WELL AS HIGHWAY) OR STATIONARY. THIS OCCURS EVER AFTER SHOVING THE TONGUE BACK AND FORTH IN THE LATCH SEVERAL TIMES AND IT REMAINS LATCHED. LATER, IT WILL UNLATCH ITSELF. IT HAS OCCURRED MOSTLY ON STRAIGHTAWAYS, BUT ALSO IN TURNS. I REMOVED THE LATCH ASSEMBLY AND BLEW COMPRESSED AIR THROUGH IT. TWO LARGE RED PLASTIC PIECES CAME OUT, BUT THE PROBLEM RETURNED ON THE NEXT DRIVE. THIS SITUATION HAS BEEN GOING ON FOR ABOUT TWO WEEKS NOW. IT HAS OCCURRED FROM ZERO TO 65 MILES AN HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030065September 26, 2017
STRUCTURE:BODY
LLEVE EL TOYOTA POR UN RECALL REPARAR CINTURONES EN 2016 EN ESA MISMA OCACION,REPORTE QUE EL DASHBOARD PRESENTABA GRIETAS PEQUEAS DIJERON TOYOTA NO SE HACA RESPONSABLE POR ESE DAO Y LISTO NO TUVE MS QUE RESIGNARME SABIENDO ERA ERROR DE FABRICA EL CAR CASI NO SE USA EL MES 05/2017 TOC PAGAR LA REGISTRACION Y PIDEN ANOTAR EL MILLAJE TOM UNA FOTO DE NOCHE CON FLASH Y A VER FOTO SE NOT UNAS GIETAS FUE CUANDO PROCED A IR INSPECCIONAR BIEN EL DASHBOARD ME PERCAT SE HABAN FORMADO GRIETAS MS GRANDES Y EN LUGARES MUY DIFCILES DE VER FUI A TOYOTA EN COTTMAN AV PHILADELPHIA.PA Y PED HABLAR CON UN REPRESENTANTE Y EXPLIQU TODO Y QUE HABIA REPORTADO ESTE DAO DESDE 2016 Y ME DENEGARON LA AYUDA ME DIJO NO PODA HACER NADA,PORQUE YA SE HABIA PASADO EL TIEMPO QUE TOYOTA DIO PARA REPARAR DIJE PORQU NUNCA ME AVISARON O ENVIARON UN RECALL COMO LO HICIERON ANTES Y ME DIJO SEGURO SE EXTRAVI MI CORREO QU YO PUEDO CREER SE EXTRAVIE UNO O DOS CORREOS PERO USTED DICE FUERON VARIAS VECES QUE TOYOTA DIO TIEMPO A SOLUCIONAR ESTO Y PORQU LA PRIMERA VEZ REPORTE ESTE DAO ME LO NEGARON USTEDES TIENEN MI CORREO-E Y OTROS Y RESPONDI NO PODA HACER NADA,UN EMPLEADO ESCUCHO MI PROBLEMA SE ACERC Y EN VOZ BAJA ME RECOMEND PONER QUEJA A SERVICIO AL CLIENTE LO HICE PERO SE NEGARON AYUDARME AN EXPLICANDO TODO Y TOYOTA SABE ES UN DAO DE FBRICA NO ENTIENDO SI ES UN RECALL ESTOS NO CADUCAN Y ELLOS DICEN NO ES UN RECALL SINO ES UN RECALL,ENTONCES COMO DICEN ME AVISARON Y NUNCA RECIB TAL AVISO NO PUES O SABER SI HAY QUE LLEVAR EL CAR A TOYOTA PARA UN RECALL O OTRA COSA SI TOYOTA NO ME AVISA ELLOS TIENEN EN SUS REGISTROS MIS DATOS QUE CURIOSO TOYOTA DICE SEGURO SE EXTRAVIO CORREO Y A LOS DAS ME LLEGA AVISO OFRECIENDO SUS SERVICIOS Y COMO LE DIJE A ESTA PERSONA DE TOYOTA,PARA QUE SE VAN A ROBAR DE BUZN UN AVISO SI ESO SLO LE SIRVE A MI VEHCULO SEA UN RECALL O OTRO TIPO DE AVISO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023495September 14, 2017
STRUCTURE:BODY
THE DRIVERS SIDE DOOR CHECK ASSEMBLY HAS BROKE. THE METAL IN THE ARM HAS TORN APART AND THE MOUNT TO THE DOOR HAS TORN OFF THE FRAME OF THE DOOR. AFTER RESEARCHING ON THE INTERNET HOW TO FIX IT I HAVE SEEN MULTIPLE PEOPLE WITH THE SAME ISSUE. IT SEEMS THAT THE MOUNTING TO THE DOOR IS WEAK AND HAS A TENDENCY TO FALL APART AND BREAK. NOT HAVING A DOOR CHECK IS DANGEROUS. THIS IS MY WORK VEHICLE AND HAVING THE DOOR SWING OPEN ALL THE WAY ISN'T GOOD. IT CAN DAMAGES OTHER PEOPLES CARS AND IT HAS ME ALWAYS BEING FEARFUL OF IT SWINGING OPEN ALL THE WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022834September 12, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD STARTED CRACKING IN THE CENTER APPROXIMATELY FIVE YEARS AGO. CURRENTLY, OTHER CRACKS DEVELOPED ALL OVER THE DASHBOARD, INCLUDING THE EDGE OF THE PASSENGER SIDE AIR BAG COMPARTMENT. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT THE EXTENSION OF THE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019919August 26, 2017
AIR BAGS, UNKNOWN OR OTHER
DASHBOARD CRACKING HAS BECOME SIGNFICANTLY WORSE IN THE LAST MONTH AND THERE IS CONCERN ABOUT INTEGRITY OF DASHBOARD COMPONENTS, INCLUDING INSTALLED AIRBAGS WHICH ARE IN DASHBOARD AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012645August 3, 2017
SERVICE BRAKES, SUSPENSION, UNKNOWN OR OTHER
WHEN I AM DRIVING MY 2004 SIENNA, ITS SHAKING SO BADLY I FEEL LIKE WHEELS GOING TO ROLL OUT. ALSO BRAKE MAKE WORSE, AND ENGINE MOUNTS AND TRANSMISSION MOUNT ARE VERY BAD CONDITION. I DON'T KNOW WHY ITS BAD BREAKING IN RAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011181July 27, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I AM HAVING A MASSIVE PROBLEM WITH MY VSC. RANDOMLY, REGARDLESS OF SPEEDS (IT'S HAPPENED GOING 70 AS WELL AS 25, AND 40 MPH), MY VSC WILL KICK ON, KILL MY SPEED, AND CAUSE ME TO SWERVE. AS YOU CAN IMAGINE, GOING 70 ON AN INTERSTATE WITH OTHER VEHICLES AROUND AND HAVING THIS HAPPEN IS LIFE THREATENING NOT ONLY TO ME AND MY FAMILY BUT OTHER VEHICLES AROUND ME. READING ON SEVERAL AUTO FORUMS, THIS PROBLEM HAS BEEN DRAWN TO THE ATTENTION OF TOYOTA CORPORATE TO NO AVAIL. IT IS ABSOLUTELY BEYOND ME THAT THEY SEE NO REASON TO FILE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006633July 20, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE VEHICLE WAS TURNED OFF AND IN PARK, IT STARTED TO ROLL BACKWARDS. THE CONTACT APPLIED THE EMERGENCY BRAKE AND STOPPED THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CALLED, BUT THE ASSOCIATES WERE IN A MEETING. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003931July 10, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHEN I DRIVE MY VAN THE VSC AND TRAC OFF LIGHTS COME ON INTERMITTENTLY AND CAUSE THE VEHICLE TO BOG DOWN AND PULL TOWARDS ONCOMING TRAFFIC. I TOOK MY VAN TO THE DEALERSHIP AND THEY SUGGESTED REPLACING THE STEERING SENSOR. WE REPLACED THE SENSOR AND THE PROBLEM PERSISTS. WITH NO CODES COMING UP THEY SAY THEY CAN'T FIX MY VAN. IT HAPPENS WHILE DRIVING AROUND CORNERS AT 35 MPH MOSTLY BUT HAS ALSO HAPPENED A FEW TIMES ON THE FREEWAY AT 70. ALL TIMES IT HAS HAPPENED SO FAR HAS BEEN ON DRY PAVEMENT. TOYOTA DOESN'T SEEM TO THINK THAT THERE IS REALLY A PROBLEM SINCE NO CODES ARE COMING UP ON THEIR CODE READER. DUE TO THE FREQUENCY OF THE ISSUE I AM HAVING IT COULD BE DISASTROUS AND END UP IN A HEAD-ON COLLISION. HOW COME THIS VEHICLE HASN'T BEEN RECALLED. I HAVE INCLUDED A PHOTO OF MY SERVICE REPORT FROM THE DEALERSHIP. ALSO THERE ARE MULTIPLE COMPLAINTS IN DIFFERENT FORUMS REGARDING THIS SAME ISSUE AND AS FAR AS I HAVE READ THERE IS REALLY NO RESOLVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002344June 29, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE'S POWER SLIDING DOORS OPERATED INDEPENDENTLY AND COULD NOT BE OPENED FROM INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO STEVENSON TOYOTA WHERE IT WAS DIAGNOSED THAT THE DOOR ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN A LIMITED WARRANTY FOR THE DOORS, WHICH HAD EXPIRED. THE CONTACT'S DAUGHTER SUSTAINED MINOR SCRAPES FROM THE DOOR CLOSING INDEPENDENTLY ON HER FOOT. MEDICAL ATTENTION WAS NOT REQUIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10993843June 7, 2017
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
TRACTION-CONTROL MALFUNCTION DURING SPEEDS OVER 40. VEHICLE TRACTION CONTROL ENGAGES, AT ANY TIME AND SUDDENLY. ABRUPT BRAKING AND WARNING LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993137June 5, 2017
ELECTRICAL SYSTEM
VERY COMMON PROBLEM: POWER SLIDING DOOR CABLE BROKE STRANDING THE OWNER WITH A HALF OPENED DOOR. THE INTERNET IS FILLED FULL OF PEOPLE WITH THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992163May 30, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE SLIDING DOORS AND LIFTGATE BECAME INOPERABLE. THE FAILURE OCCURRED RANDOMLY AND THE DOORS LOCKED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO LOCAL DEALER (TOYOTA OF COLCHESTER) WHERE IT WAS DIAGNOSED THAT THE CABLE AND DOOR MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE EXCEEDED THE MILEAGE ALLOWED TO REMEDY THE VEHICLE PER AN IN-HOUSE RECALL. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 230,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984209May 8, 2017
STRUCTURE:BODY
METAL AROUND SCREWS HOLDING DOOR LATCH BROKE MAKING IT IMPOSSIBLE TO CLOSE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983920May 7, 2017
UNKNOWN OR OTHER
THE DRIVER SIDE REAR SLIDING DOOR CABLE SNAPPED AND WILL NO LONGER ALLOW FOR THE DOOR TO OPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983921May 7, 2017
UNKNOWN OR OTHER
THE FRONT DRIVER SIDE DOOR POPS EVERY TIME IT OPENS AND CLOSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978619April 15, 2017
AIR BAGS
TAKATA RECALL , SRS AIRBAG ON AND WILL NOT GO OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970923April 6, 2017
STRUCTURE:BODY
DOOR HINGES ARE FALLING OFF OF VEHICLE. BOTH MY DRIVER SIDE AND PASSENGER SIDE FRONT DOORS AND NOW MY DRIVERS SIDE SLIDER DOOR HINGES HAVE FALLEN OFF. THE DOOR HINGES ARE LITERALLY FALLEN OFF OF THE VEHICLE! MY LAST VISIT TO DEALER 4/2017 WAS FOR YET ANOTHER SLIDER DOOR MOTOR REPAIR (2X ONE SIDE/ 3X THE OTHER AT $1200 EACH). BUT, THIS TIME WAS DIFFERENT THEY TOLD ME I WAS LUCKY THE SLIDER DOOR DID NOT FALL OFF DRIVING DOWN THE ROAD BECAUSE THE HINGE WAS COMPLETELY BROKEN OFF!! THIS IS NOW THE 3RD BROKEN HINGE ALL ON DIFFERENT DOORS. I CALLED TOYOTA AND THEY SAID THEY HAVE MET THEIR OBLIGATION ON A 14 YEAR OLD VEHICLE. NAME ONE OTHER MAKE/MODEL/YEAR OF ANY MANUFACTURES VEHICLE THAT THE DOOR HINGES FALL OFF. THEY KNOW, AND HAVE KNOWN FOR A LONG TIME, THERE IS A PROBLEM WITH DOOR HINGES ON SIENNA 04-06 VEHICLE - HENCE THEIR " LIMITED WARRANTY ENHANCEMENT" ISSUED FOR THESE PROBLEM. THIS IS MANUFACTURERS RECALL NOT A LIMITED WARRANTY ENHANCEMENT. YOU MUST LOOK INTO TO THIS AND FORCE TOYOTA TO MAKE THIS RIGHT! IT IS DANGEROUS! MOST KIDS SIT IN THOSE BACK SEATS WITH THE SLIDER DOORS. THANK GOODNESS NO ONE FELL OUT OF MY DOOR WHILE DRIVING DOWN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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